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Enforce validation rules on Quick Create records
There is a loophole in the Quick Create feature that exempts records from Validation Rules, causing huge gaps in Data Quality.
5 years ago
Online Customer Approval for Salesforce Support Cases
Under Point Threshold
It would be really helpful if Salesforce customers had the ability to "sign off" on a Customer Support Case before it is closed, or re-open the case if they feel that it has not been resolved. Several times I have submitted cases to Salesforce Support and had the case status changed to "Closed - Resolved" before the issue was actually corrected (as you might imagine this can be just a wee bit frustrating). There should be some type of Customer Confirmation on the case record…
7 years ago
How about an Online Glossary for the Answers Community?
I’ve been noticing that a lot of us like to use terms like EE, UE, WFR, VR, SFDC.Org, when posting a Question or Answer. While these terms may be common knowledge to regular contributors, they might be unfamiliar to some of the newer members of the Community who are a bit light on the lingo. With that in mind, it might be helpful if there was some sort of “SFDC Urban Dictionary” on the Community Site that contributors could update with the latest Admin-speak and slang terms. That way new…
5 years ago
Default Help Text for Standard Fields
While it's nice that Admins now have the ability to edit the Help Text for Standard Fields, it's a bit of pain that Help Text is blank by default (in case you haven't guessed that's a LOT of fields to manually update). It would be great if the Field Descriptions from the Online Help was used as the default Help Text (with the option to override). This -> Should be this ->
5 years ago
Change the Salesforce Support "On hold Muzak" PLEASE!!!
Could you please change the Muzak that is played while we are waiting on hold for SalesForce Support?!?!? It's the exact same song that's been played over, and over, and over for the last 5 years. I was on hold for over 30 minutes the other night, and I wanted to smash a Ukulele over someone's head when I was done.
8 years ago
How about some love for the Answers Community???
The Answers Community has come a long way since the old DevForce Forum Boards, but the Answers UI is in need of some serious upgrading. It's the W'13 SFDC Release and still The Answers Community has: No Chatter No Mobile No Social No Content
3 years ago
Chatter Auto-Follow Query Builder
AppExchange Solutions Available
It would be nice if there was a simple "Auto-Follow" Query Builder similar to the Report Builder or Custom List View, that allowed an Admin (or user) to specify certain Filters/Criteria and then automatically receive Feeds from records that meet their predefined criteria (with an option to selectively Un-Follow)
Line Item Fields / Reports
I think it would be great if we had the ability to create custom "Line Item" fields (similar to the fields in Revenue, and Quantity Schedules). This would enable users to capture, and report, on multiple instances of a value, or values, within a single field, and track their distribution over a given timeline (similar to the way that Revenue can tracked in Opportunities with Revenue Schedules).
9 years ago
Reports and Dashboards for Salesforce Customer Support Cases
It would be really nice (although Salesforce Support might disagree) if users could run reports on Cases they have logged with Salesforce Support. Right now the "My Cases" Tab on the Customer Support Portal is little more than a pile of records that has to be picked through manually one at a time. It would be great to have a Report and Dashboard that shows Cases by Status, Case Age, User, Reason, Application Area, Functional Area, etc.
6 years ago
New button for Duplicate, Unnecessary, and Unimaginative Ideas...
With all of the recent Posts that have resulted from people who: Don't do a basic search of the Online Help & Training Don't search for a duplicate Idea which has already been posted I think we need a new button on the Idea Exchange to deal with these posts.
5 years ago
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