Update the Mobile Quick Start Guide with Lightning on Mobile page
Last updated 2019-10-12 ·Reference W-6201979 ·Reported By 0 users
As of Summer '19, there is a Known Issue (Bug 5549294) with Mobile Quick Start emulation. This issue will not be fixed until the Quick Start guide is replaced with the NEW Lightning on Mobile page coming as part of winter '20.
In the meantime, we recommend to not use the emulation provided as part of Step 4 (Review) and simply test via the Salesforce App or enable the Mobile Web setting under Salesforce Settings as part of the Salesforce App setup menu.
Error shown may be similar to:
Sorry to interrupt
Action Failed: laf:navEventManger$controller….
Admins via setup, begin the Mobile Quick Start guide (click on Go Mobile admin tile) and proceed through to Step 4: Review
On step 4, Admins will see a mobile device emulation.
If they click into the emulation or the EDIT button to the right, they will see an error (GACK)
This page will be fixed for the Winter '20 Lightning on Mobile support.
Support recommends to not use the emulation or click on the EDIT button on Step 4 Review. Rather, it's very easy to test the Salesforce App (down from Apple or Google Play) or use the mobile web version with the 'Salesforce Settings in setup. Ensure the 'Enable Salesforce mobile web' option is checked ON.
Reported By (0)
Is it Fixed?
Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.