Payments can be unallocated twice

Salesforce Billing

Last updated 2019-02-12 ·Reference W-5731125 ·Reported By 1 users

Fixed in version Billing 218.5

Under certain circumstances, one can unallocate a payment twice from an invoice line resulting in a payment balance for twice the amount of the original payment and an invoice balance for twice the amount of the original invoice.

1. Go to a payment that is posted and allocated to an invoice
2. Allocations
3. Click Unallocate (twice, quickly) next to an existing invoice line allocation

Only click unallocate one time.

Reported By (1)

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