"Time Remaining (Hour:Min)" column renders incorrectly in work order milestones related list
Last updated 2019-10-12 ·Reference W-5660399 ·Reported By 2 users
In the Object Milestones related list for Work Order objects, the "Time Remaining (Hour:Min)" column does not render correctly. This causes data to be listed in the wrong columns and confusing to users.
Steps to create Entity Milestone
1. Create a Milestone
a. Go to Setup. Enter Milestones in Search and click on Milestones node
b. Click on New Milestone.
c. Enter values say name - Milestone1, RecurrenceType - No Recurrence and click Save.
2. Create an Entitlement Process
a. Go to Setup. Enter “Entitlement Processes” in Search and click on Entitlement Processes node.
b. Click on New Entitlement Process.
c. Chose Work Order from Entitlement Process Type pick list.
d. Enter values say name - EPWorkOrder, check Active and click Save.
3. Add Milestone to Entitlement Process
a. Go to detail page of Entitlement Process created in Step 2.
b. In Milestone related list, click on New.
c. Enter values say Milestone Name - Milestone1, Time Trigger - 10, Order - 1.
For criteria, pick these Field - Work Order: Subject, Operator - starts with, Value - test
4. Create an Entitlement
a. Click on App Launcher icon. Under items, click on Entitlements.
b. Click on New.
c. Enter values say Name - ent1, Account name - Acme, Entitlement Process - EPWorkOrder (created in step2)
d. click Save.
5. Create a work order
a. Click on App Launcher icon. Under items, click on Work Orders.
b. Click on New.
c. Enter values. Make sure that Subject start with “test” and Entitlement is set to ent1 (created in step4)
d. Click Save.
6. Edit work order page layout and add Object Milestones to the related lists
7. Edit the object milestone related list and add the "Time Remaining (Hour:Min)" column.
Is it Fixed?
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