Chatbotavatar image doesn't load on first instance of chat on a fresh browser
Last updated 4 days ago ·Reference W-7067097 ·Reported By 7 users
Chatbotavatar image is not being displayed for the first time of chat. If we end the chat and in the same browser session, if we initiate a chat again then we are able to see the chatbot image.
Setup a vanilla chat implementation on a demo org with einstein chat bots
Make sure that the chat bot has a avatar image set up
This can be done via this config = embedded_svc.settings.chatbotAvatarImgURL = “...”
Start a chat with chat bot
The first time the chat is loaded, the avatar image isn't loaded
Close the chat, and reinitiate the chat
This time, the avatar image will appear
No known workaround
Is it Fixed?
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