Prospect field with many values can take a long time to load if an account has thousands of lists

Pardot

Last updated 2019-04-19 ·Reference W-4923563 ·Reported By 0 users

Fixed

Summary
Prospect field values include the option to add prospects to specific lists if certain values are selected by prospects (see 3c here: https://help.salesforce.com/articleView?id=pardot_fields_use_predefined_values.htm&type=5).

All non-archived static lists in an account are loaded in the dropdown next to every field option.

When an account has many lists and a field has many values, this results in the front-end taking a very long time to loop over every field value and load all lists for each value, which in some situations can freeze the user's browser.

Repro

Workaround
Archive as many static lists that are no longer needed to reduce the number of lists that need to be loaded when editing a prospect field.

Additionally, limiting the number of field values per prospect field will also help.

Reported By (0)

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