Phone overlay in the Highlights panel of the LEX Console moves to the background not allowing to see the values after switching console tabs
Last updated 2018-06-09 ·Reference W-4528427 ·Reported By 5 users
Phone information in the Highlights panel moves to the background in the Lightning Console after moving back from the main tab for the object. For example: open a Contact record, move to the Contacts tab and then back to the Contact.
a. Create a Lightning Console app with Contacts
b. Ensure both Mobile and Phone fields are on the page layout.
c. By default, the highlights panel and the Phone field should be available in LEX page. If not, add them.
1. Go to LEX Console App.
2. Open a Contact record.
3. Click on the Phone field on the highlights panel. Notice the popup is working properly.
4. Open another Contact record.
5. Switch back to the first contact record.
6. Click on the the Phone field again, Notice the popup got cut-off.
Refresh the page.
Is it Fixed?
Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.