Custom Quick Action is not visible for affected profiles in the Page Layout in Lightning Experience in Winter '18

Winter 18 , Lightning

Last updated 21 days ago ·Reference W-4350786 ·Reported By 199 users

No Fix

Summary
Custom quick actions are not showing for some affected profiles in the record detail page in Lightning Experience on Winter '18.

Repro
Replication step (with Admin profile):-
=====================================
1. login in the org with an admin user
2. Switch to Lightning experience.
3. Find an opportunity with a custom quick action added to the page layout
4. See the right-hand side >> Quick action. Action is visible.

This works with user with Admin profile.

But same process will not show the custom quick action with another less powerful profile UNLESS they have 'VIEW AND SETUP CONFIGURATION' perm checked in their profile

Workaround
Enable "Allow WebLink access via the Tooling API" permission on the affected profiles.

OR

Enabling "View Setup and Configuration" perm for the affected user will result in quick actions being visible.

OR

Clone the affected profile and delete the existing profile then the quick action will show up fine for the cloned profile

Reported By (199)

Ricky Zanker T.J. Burke Saar Machtinger Chiranjeevi T.G Chiranjeevi T G Allen Moy Jayanth Thathapudi Sara Dawson Elli Dubanoski Ben Lewinsky Prashant Pandey Amanda Granaas Megan Collins Alexis Wu Dylan West Sam Veihmeyer Robert Danielson Jake Mobilian Kirk Hendrick Peter Tschaekofske Kris Cofojohn David Turkel Omkar Kulkarni Yang Li Josh Turnof Theresa Slivka Doug Schuster Amanda Szampias Ryan Faulhaber Molly Fessel Liz Ellis Erin McGee Caitlin Fernandez Nick Brown Michael Knobloch Stefan Maurer Brian Angst Rénald FORTE James Melville Jennifer Kinstle Huebener Sammy Basha Mickael Selander Reena Thakre Andrew Pike Frederic Lapierre Kyle Crouse Adam Schoolsky Sadhana Consulting Tim Youngblood Vallipalli Bindu Benjamin Zurbrügg Leslie Vidal Damien Slegten Robert Clarke Oyshee Bose Chris Watson Candy Cowan Lee Kinsella Swati Sharma Kristi Brown Pranav KVP Admin John Mooney Kevin Hart Denise Novello Meredith Salget Clyde McConnell Brian MacLean Tasnim Ferdous Naveen Bhat Andrew Hartman Nate Bunker George Gradwohl Expedia Salesforce Josh Stein Sergey Gorovoy Annah Nelson-Feeney Darrel Price Patti Sireno-Wack Nikhil kanth Nayani Joop Duijn Evan Stacey Anirudh Jajodia Mario Essig Fernando Varela Roger Halverson Ken Millard Andrew Smith Pankaj Jagdale Sagar Joshi Laura Sartori EB Admin James Pullman Chandrasekar Soundian Kirk Reinzuch Amanda Malloy James King Joe McFadden Stéphane Houle Asaf Zak Ajay Verma Darrell DeVeaux Traction Admin Himanshu Mattoo Sanna Sörberg Pavan Chevvuri Matt Dennis Dinesh Kumar Marjut Hämeenaho Mohan Babu K J Yuvi Trial Suzanne Miller Prashant Bhure Ann Situ Zac Lokey Malgorzata Sikorska Ahmed Aberkane Shell Black Jamie Kellerstrass Julie Ramirez Abram Vixen Reyes Mohammed Riyas Erik Bos Esther Dreyer-Scholtemeijer Fedor Orth Carissa Crittenden Jolene White Rick Pearson Karen Iorns Ben Hall Sindhu V Mary Wuerthele Oliver Nabavian Alex Seyb Antonina Romanova DIA Interaktiven James Browne Markus Keller Konstantin Büschel Stefan Sandmann Emily Sheridan Ben Prozinski Paul Kuprionas Chantal Lambert Anupam Agarwal Anupama Samantroy Asok Kumar Evan Ponter Will Docimo Anupama Pundhir Mark Ponton Pranoti Vaidya Janet Cutler David Lam Scott Rogers Torrent Admin Dan Iorg Wilfred Lammers Christopher Buzan Kelsey Fenn Joshua Hipple Štěpán Víteček Nancy White Carl Carter M VP Abhishek Tandon Jesus Gonzalez Jason Stafford Give Clarity Joachim Rösecke SivaPrasad Thummagunta Admin Redbook Igor Makarov Kiran Kareddy Ramnarayan Iyer Susan Linck Li Qian zou Prabhanjan Nandyala Jayant Das Lauren M Jordan Dave Akina Caitlin Licata Kim Scharstein Alissa Martinez Cece Adams Srikar Bankuru Eric McGibney James Helms Mitch Riechmann Chris Feldhacker Jeffrey Gillis Jessica Deal Naveen Kumar JB Dave Gruen Ian Womack Craig Finck Federico Tandoi Rupesh Bhatia Agata Wasilewska Aniruddha Deshmukh

Is it Fixed?

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