Clicking the "View All" option in the Outlook or Gmail Integration side panel does not load records
Last updated 2020-02-28 ·Reference W-7082439 ·Reported By 4 users
If more than 6 matching records appear on the Outlook or Gmail Integration side panel after opening an email, users should click the "View All" option to display all the additional records. The "View All" option is unresponsive and clicking it does not load all the pertinent records.
1. Send an email to more than 6 recipients with matching records in Salesforce (Contacts or Leads).
2. Click the "View All" option at the bottom of the People card on the Outlook or Gmail Integration side panel.
3. The "View All" option is unresponsive.
Users can search for the additional records manually on the side panel and then log emails.
Is it Fixed?
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