SKU parameter is missing in Einstein finishCheckout event

Commerce Cloud Einstein/Predictive

Last updated 2019-03-19 ·Reference W-5813538 ·Reported By 3 users

Fixed in version 19.3 Preview Update / GA

Einstein is not receiving SKU in the finishCheckout activities; Einstein is unable to serve recommender strategies like "recent top selling products" if SKU is missing in Einstein finishCheckout event

Environment: Einstein configurator-
1. Navigate to "Site Recommendations" tab
2. Choose the recommender which uses "recent top selling products" as strategy, go to Preview tab.

There is no product return under the Preview tab of the recomender no matter what product is chose as condition.

Under the Preview tab of the recomender, there are products return in the result.


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