Ampersands in rule criteria / catalog data do not function properly

Marketing Cloud Einstein/Predictive

Last updated 2019-05-31 ·Reference W-3947361 ·Reported By 1 users


Using encoded characters such as ampersands in rule criteria / within catalog data won't evaluate properly.

Create a rule such as, Exclude Items With ProductType Is Not "Shorts & Pants", zero results will return for this.

Overwrite the catalog with a file that does not contain "&"s in Product Type field values. At that point the scenarios and rule should be re-configured to use the new values that do not contain the ampersands.

Reported By (1)

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