Process' Post to Chatter Action that posts a hyperlink ends up displaying "_HL_ENCODED_" in the record's feed instead of the proper URL/link
Last updated 9 days ago ·Reference W-6397987 ·Reported By 26 users
In a Process, "Post to Chatter" actions posting a reference to a Formula (Text) Field with a Hyperlink() function ends up with a post displaying "_HL_ENCODED_" instead of the actual URL.
Step 1: Create a custom field on any object (e.g. Accounts) of type formula and return type as text with a Hyperlink function.
Step 2: Create a process build on the same Object and start the process when a record is created or edited.
Step 3: No criteria—just execute the actions!
Step 4: Crete an Immediate action to post to chatter to the same record
Step 5: Create/Edit any record on that boject and you can see the post containing _HL_ENCODED_http://www.your-url-here_HL_Track_HL__blank_HL_ instead of link. But the field value is shown as proper link.
The field could be used to open the desired URL.
Reported By (26)
Is it Fixed?
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