Cannot toggle value of 'Show service appointments not associated with a territory' in Dispatcher Console
Last updated 19 days ago ·Reference W-5907385 ·Reported By 7 users
Cannot toggle value of 'Show service appointments not associated with a territory' in Dispatcher Console.
1. Log in as a Dispatcher
2. Go to the Field Service tab
3. Select Territory filtering
4. Uncheck (or check) the Show service appointments not associated with a territory.
5. Click Save
6. After the changes are saved select Territory filtering
- value is not saved
- value is saved
As a workaround:
1. Have your System Admin create a tab on the User Settings object
2. Navigate to your User Settings record (you'll be listed as the owner)
3. Check or uncheck the 'Show Orphan Services' checkbox and save the changes
Is it Fixed?
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