"Object doesnt support property or method startsWith" error message when working with Quotes in IE
Last updated 2020-01-27 ·Reference W-4249106 ·Reported By 9 users
When working with quotes in Internet Explorer, users may be presented with an error message stating: Object doesn't support property or method 'startsWith'. This may also appear as a Salesforce-branded "Sorry to interrupt: This page has an error" message.
1. Login to salesforce using Internet Explorer.
2. Create a quote.
3. The message will be presented.
Other browsers are not impacted by this issue. It is recommended to use an alternate supported browser such as Firefox or Chrome in the meantime.
Is it Fixed?
Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.