'Login As user ' in lightning with lock session to domain invalidate session quickly
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'Login As user ' in lightning with lock session to domain invalidate session quickly

Performance , Authentication , Summer 17 , Lightning

Last updated Yesterday ·Reference W-4096603 ·Reported By 170 users

In Review

Summary
SUMMARY:

In Summer '17, if both a System Admin and their user are on Lightning, then the System Admin can encounter a forceful logout when attempting to use 'Login As' to the other Lightning user.

Repro
REPRODUCER:

It has been reproduced in Firefox and Chrome.

1. Have an org session setting enable "lock session to domain".
2. Have an admin user and a test user. Have the test user grant login as access to sys admin.
3. Both users use lightning.
4. Login with admin user. Go to users page, click "login" of the test user.
5. Admin is returned to the login screen.

Workaround
SOLUTION/WORKAROUND

The current workaround is to have the Admin temporarily revert to Classic view before performing Login As. This will prevent the logout, and the Admin may return to Lighting once their Login As session is complete

Reported By (170)

Benoit Ecomard Raul Garreta Thomas Minney Afsal Backer Allaiza Gem Robles Jun (Crescencio) Teppang Paulo Grossmann Patrick Groves Ed Pashkin Sudipta Samal Manjunath Kusam Lorraine Sanner Penelope Gatlin Aehsan Shaikh Tracy Nguyen Abhi Neupane Aleks Kriz Katherine Walch 大樹 小林 Lorenzo Alali ☁ Guy Ballard Sameera Adusumilli Kate Berlova Matt Loh Adrielle Robinson Mairobi Luzon Kelly Skielka David Prowting Shiran Fernando Rebecca Korduner Julianne Boley Aravind MS Joan Gray Amir Nemtzov Jan Hayes Ezra Soleymani Eli Haugen N S Xiaofeng Wang Chris Cornejo Yunus Aydemir Aykut Toprak PETA Administrator Vanessa Bell Brian Wickham Shea Watson Raj Sidhu Chris Jones 陽介 井上 Sovereign CRM Sai Sravani Naredla June Duan Tarandeep Kaur Sahney Clarissa Hughes Adam Baker-Siroty Debra Weller Global CRM Support Team ResMed AGM Jehri Reed Natalie Gunther Monique Castel HEMANTA Patra Grace Smart Grace Smart Kirsty Butcher Andrew Stitt Chris Matthews Debra Anderson George Albrecht Gopinath Kammara Justin Starr David Hughes Chelsea Hwang Brian Akselrad Jenny Chiczewski Stijn Zeebroek Administrador DTM Dan Dlugos Hunter Weatherly Daniela Miron Jean-Sebastien CHAISE Pei Chen How Anne Carlo John Wisener Laura Herrera Tim Bott Charity Lytle Gustavo de Souza Sarah Ingraham Sam Friedewald Jefferey Berger Katrina Schoenberg 和紘 西野 Daniel Lin Brittany Blackmon Kaily Rasmussen A.J. Angus Geraldine Gray Monisha Sarkar Acumen Salesforce Support Rachel Crompton-ADMIN Tim Kitzing Jeremiah Dohn Christophe Boucquet Collin Terrell Wendy Greene Emily Knox Will Craig Tony Messier Meera Nilekani Admin BE Monika Galla Fabien Taillon Sarah Williams Trey Dirks Larissa Johnson Michael Lupino Sam Hellier Jan Raes Thue Voergaard Olsen Developer Stephen Lombard Melany Hawkins Ben Lorenz Cari Cunningham Rebecca Bowen Rebecca Bowen Yash Yassin Valérie LAVIGNE Gilles Perrin Pierre SUCHET Melissa Roberge Pierre-Alexandre Surget ☁️ Ivo Simon Aziz L Dustin Sumner Justin Artim Kyle Dreyer Torsten Stanienda Fabio Andree Scheurel Sarath Chandra Madeleine Coutanceau Chaminga Dissanayake Greg Mitchell Brian Dyer Dena Gluntz Marcellus Reese Doug Dunfee (Old Hitachi Account) Prakash Reddyvari Ralf Hamester Priyadarshini Mahendrakar Enoch Wadsworth karen figueroa Candoris Wycliffe Jenna Ruotsalainen Kris McKee Dan Iorg Jeremy Higgs Deena Cota Amanda Flatt Dominique Wallace Sushila Ramanathan Kathleen Belle Christina King Guiseppe Hammer Tunc Gungor Hrafnhildur Sigurdardottir Pankaj Baggal Naveen Rawat Callie Burris Michael Groth

Is it Fixed?

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