Salesforce1 - Charts on Dashboards may not load when using Combination Charts with Record Count
Last updated 2016-07-28 ·Reference W-2568737 ·Reported By 1 users
When viewing Dashboards in Salesforce1, some customers may see an error that a Chart can not load.
There are several conditions that need to be met for this to occur:
-Dashboard components is set to "Use chart as defined in source report"
-Chart on report using "Combination Charts" with "Use second axis" and the value "Record Count".
This may not reproduce for all customers.
Create a report which uses "Combination Charts" with a value of Record Count and "use second axis".
Add the report to a Dashboard Component and check "Use chart as defined in source report"
View this dashboard in Salesforce1
There are a few workaround available.
-On the Dashboard, don't use the chart as defined on source report
-Don't use Record Count in Combination Charts
Reported By (1)
Is it Fixed?
Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.