Partial sandbox copy stops during initial sampling step.
Last updated 2016-07-28 ·Reference W-2563905 ·Reported By 2 users
R&D has become aware of an issue with partial sandbox copies where they enter a stopped state during the initial sampling phase. This can occur due to certain objects being selected in the template.
This can occur with a number of organization configurations, the most common case is where Ideas was previously used and then disabled but, there can be other configurations as well.
Remove the object "Zone" from your template and then open a case with support to have them reset the copy so that sampling can be retried. Very rarely the "Knowledge" object has to be removed as well.
Is it Fixed?
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