No available Groups, Roles or Users to select when scheduling a Report

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Last updated 2017-05-09 ·Reference W-2097850 ·Reported By 295 users

Fixed - Summer '14

Summary
When scheduling a Report with notification to others, there are no available Groups, Roles or Users to select.

Repro
When scheduling a Report with notification to others, there are no available Groups, Roles or Users to select.

Workaround
- Share the Report Folder to two groups.
- One Group for all Internal Users
- One Group including just those that should be notified

- Because the Report folder is specifically shared to these Groups they will display as selectable recipients when scheduling a Report. Select the second group created and these Users will also receive notification. This works in all scenarios and is a viable permanent work around while this issue is investigated.

Reported By (295)

Patrick Watkins Richard Long John na Michael Genaze Rajkumar Muthusamy Claudia Rosario Stephanie Blair Erin Shimko Adam Jeffries Jessie Hanna Meghan Tighe Ruzan Morrison Jennifer Meyer Alvaro Luz Brian Kwong Erin Kassab Ted Weinberg Steve Tyman Naushad Parpia Lynn Magers-Pardo Melanie Mosier-Haun Leonard Silon Jordan Mamen Robert Blanton Claudia Juarez Adah Kennedy Jason Price Stephanie Allen Danielle Marquis Hector Castillo Gonzalez Bianca Turk Kathryn Wilson Shari Padron Greer Stolton Amy Letcher Michael Saferstein Bernie Macht Xavier Francas Traction Kyle Chamberlain Anthony Vandiver Fernando dos Santos Garcia André Marangoni Martins Rob Roudebush Tom Eaton Thomas Carman Leah Burfeind Abby Hanley Darrell DeVeaux Aleah Siefkas Trefor Williams Rosie Partington Danny Koor Jordan McDaniel Helen Lewis Robert Andrew Almedina Sarah Mebane Pierre LELEU Alex Correa Helen Lewis Julianne Diamond Tracy Jones Desigan Chinniah Al Maravillas SOPORTE TI David Ashburner Mishaal Jamil Lana Spivak Chad Reynolds Christine Pechter Charlie Morgan Kelly Whiles Lori Alario Jennifer Thomas Marcie Ramirez Alexander Salatzkat Caroline Zhu Debora Reilly Priyanka Taunk Gabe Eisner Therese Lewis John Greene Gina Decastro Pauline Eskett Pauline Eskett Pauline Eskett Alvin Ayusa Sarah Grove Rick Nania Gladys Chen Eric Dreshfield Andrea Ormond Katie Farias Jeffrey Allen Alvaro Munoz Fajardo Kerry McClauss Brooks Pidde Kari Eder-Ventura Radha Rodriguez Sabrina Killian Andrea Belisle Jonathan Shinn Claire Herrett GVR CRM Aptaria (SF.com Consultant) Sam Lee Keri Anderson Steven Morales Stacey McDonald Sebastian Angst Benedikt Vogel Judi Sohn Richard Lewis Erica Gilbert Toya Tate Marie Lotode Chandra Gabriel Teles de Souza Sinead Meade Tim Goethals Katharina Hornschuch Mathieu Lefebvre Nicole Cook Gail Hallett Jim Ellis Anne Moore Erin Russell Greg Brown Jodi Jenkins Russ Hill Cheral Stewart Aliya Sadeque Joey Len Erlinda Haddon Bev Cheshire Joy Shutters-Helbing Antonio Cabrera Adam Stokes Amy Miller Wendy Gray Angie Lasher Cara Pierce Patricia Menadier JoAnn Theilen Scott Lundberg Katie Krohmer Nick DeBiaso Chris Sembaluk Jennifer Gernatt David Sandora Nicole Steding Kathryn Hinton Sarah Guz Jeanette Hagan Erica Champine Margaret Fako Michael Slawnik Cheryl Kwan Rachel Patrick Chris Halvachs Jen Nelson Maxime Labbe Ashley Erhart Gary Secor Brittany Tankhim Chris Negron Integration Pavan Lingam Tricia Igoe Tricia Strong Melissa Maleri Chris Edwards Angela Crittenden Ashley McKay Avril Kirwan Danilo Cerqueira Duncan Murray Marco Pinder Tom Popplewell Lisa Jackson Melissa-Jane Jones Dick DeCrane Junaya Raika Heather Drollinger Sarah Hansen Kim McClure Kelly Belo Don Moritz Carissa Foster Scott Bradley Shannon Viglione Scott Eng Clayce Rodamer Brittany Kniep Bentley Darcy Andersen Michael Gelberg Priti Zende Peter Theodore Jamie Sandford Victor Wong Lawrence Reed Pam Miller Troy Collins Angela Mae Baligod Amanda Chan Denyel ReneVillia Adrienne Kilduff Melissa VanDyke Alyssa Wang Julie Vermette John Campanioni Karen Stevens Jeff May Dan Reddi Elham Hashemi Kevin O'Connor Paul La Thomas De Lépinay Kim Edmonds Bob Krc Heidi Hughbanks Lissa Hess Ede Holmes Jeanne Flatland Ken Erb Guillaume LALIN Raphael Dumortier Support Global Tech & Resouces Karthikeyan Chandran Mélanie Texereau Kayleigh Cheesley Karen Hayum Vanessa Szajnberg Kyle Haver Patrick McCormick Julie Gleason Karen Byrum Eric Robinson Jeremy S Michelle Isenberg Melissa Parker Anna Fuerstenau Jennifer Dunn IT Support Darren Lavery Brendan McConnell James Pak Ryan Livingston Administrador Telefonica Dominic Ellis Dennis Müller Jason Blanchard Jeri Leeth Matt Cameron Eric Smith Nye Simmons Stacey Carter Robert Neft Kanchan Rohlania CRM Brian Laughlin Marshall Handy Melisa Dalmacio Brandon Rounsaville Genise Christianson Nele Buyl Jeanette D'Errico Megan Roman Marc Gagne Johan Yu Justin Cheverie Erin Schutz Willy Cordero Jen Vansant Bethany Whiffin Fran Johnson Joshua Pollock Thea Leisen Michael Wray Nicola Adams Sherri Propis Michele Sherer Kathleen Siemonsma Rebecca DiMaggio Mark Bishop Johan Yu Kerry McCourt Jeff de Dios Michael Burton Cheryl Feldman Meredith Salget Salesforce Reviewer Martin Toms Natalie Gunther Ankur Shukla Michael Camp

Is it Fixed?

AP0 AP3 AP4 AP5 AP6 AP7 AP8 AP9 AP14 AP15 AP20 AP21 AP22 AP28 CS1 CS2 CS3 CS4 CS5 CS6 CS7 CS8 CS9 CS10 CS109 CS108 CS107 CS106 CS105 CS102 CS101 CS100 CS115 CS110 CS11 CS116 CS12 CS137 CS138 CS13 CS14 CS148 CS142 CS15 CS152 CS151 CS16 CS17 CS18 CS19 CS20 CS21 CS22 CS23 CS24 CS25 CS26 CS27 CS28 CS29 CS30 CS31 CS32 CS33 CS34 CS35 CS36 CS37 CS40 CS41 CS42 CS43 CS44 CS45 CS47 CS50 CS51 CS52 CS53 CS54 CS57 CS58 CS59 CS60 CS61 CS62 CS63 CS64 CS65 CS66 CS67 CS68 CS69 CS70 CS71 CS72 CS73 CS74 CS75 CS76 CS77 CS78 CS79 CS80 CS81 CS82 CS83 CS84 CS85 CS86 CS87 CS88 CS89 CS90 CS91 CS92 CS93 CS94 CS95 CS96 CS97 CS98 CS99 EU7 EU8 EU10 EU12 EU13 EU14 EU15 EU16 EU17 EU18 EU19 EU25 EU26 EU29 EU30 NA104 NA109 NA100 NA101 NA103 NA102 NA105 NA119 NA116 NA110 NA112 NA111 NA115 NA114 NA113 NA117 NA129 NA124 NA122 NA130 NA136 NA135 NA132 NA131 NA146 NA142 NA141 NA154 NA155 NA196 NA21 NA32 NA37 NA39 NA44 NA45 NA46 NA47 NA49 NA51 NA52 NA53 NA54 NA56 NA57 NA58 NA59 NA60 NA61 NA62 NA63 NA64 NA65 NA66 NA67 NA68 NA69 NA70 NA71 NA72 NA73 NA74 NA75 NA76 NA77 NA79 NA80 NA81 NA82 NA83 NA84 NA85 NA86 NA87 NA88 NA89 NA90 NA91 NA92 NA93 NA94 NA95 NA96 NA97 NA98 NA99 UM1 UM2 UM3 UM4 UM5

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