{!ApprovalRequest.Internal_URL} and {!ApprovalRequest.External_URL} forcing login since Summer release in orgs with Communities enabled
Trailblazer Community

{!ApprovalRequest.Internal_URL} and {!ApprovalRequest.External_URL} forcing login since Summer release in orgs with Communities enabled

Summer 15

Last updated 2016-07-28 ·Reference W-2669721 ·Reported By 21 users

Fixed - Winter '16

- Approval link merge fields are incorrectly providing http links in email templates when the org has communities enabled, and has Partner or Customer Users.

- Approval links should contain https links so users can use active session (if any) and not have to re-login to view pending approval

- Affected orgs will see users being required to login when clicking a link to an approval item in an email using {!ApprovalRequest.Internal_URL} and {!ApprovalRequest.External_URL}, even if those users already have an active session

0.. In an org with Communities and Partner (or Customer) Community licenses
1. Enable Communities
a) Setup -> Build -> Customize -> Communities -> Settings
b) Type in any available domain name and save.
2. Create new email template
a) Setup -> Administer -> Communications Templates -> Email Templates, click New Template
b) Type: Text
c) Name the template, provide any subject
d) Ensure the following is in the body:
External: {!ApprovalRequest.External_URL}
Internal: {!ApprovalRequest.Internal_URL}
e) Mark the template available for use and save.
3. Create new Approval Process for Account object.
a) Setup -> Build -> Create -> Workflow & Approvals -> Approval Processes
a) Manage Approval Processes For: Account
b) Create New Approval Process -> Use Jump Start Wizard
c) Name: AcctApproval1
d) Template: [select email template from step 2]
e) Select Approver: Automatically assign to approvers(s) -> Select your user
f) Save -> Ok -> View Approvals Page -> Activate
4. Create new Account and Submit for Approval
5. Note that email was sent with http:// links to approval records.

- User can add the ā€œsā€ to the link received in email, this will use any active session to access the pending approval.

-contact Support to disable "Enable Community URLs in Emails"

Is it Fixed?

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