Salesforce1 - Error on Tasks tab when changing views if New button is overridden or removed from layout
Last updated 2016-07-28 ·Reference W-2645434 ·Reported By 0 users
Using Salesforce1 Tasks tab, users may see an error message when changing filter views (My Tasks, Delegated, Today).
This issue is caused when the Task New button is overridden with a Visualforce page that is not available for Salesforce1.
This can also be caused if the Activity Search Layout "Activities List View" has the New Task button removed (unchecked).
Setup | Activities | Activity Search Layouts | Activities List View
This issue is scheduled to be resolved in our Winter '16 release (SAFE HARBOR)
Override the New button for Tasks with a Visualforce page that is not available for Mobile.
Log into Salesforce1 and navigate to Tasks tab
Tap on "My Tasks" drop down to change view.
Error will appear.
1) Remove the New button Override
2) Make the VF page available for mobile.
-This may require adjusting the code for the page to be compatible with Salesforce1
3) Add a "New Task" action to the Global layout.
-The action will be used as the "New Task" button in Salesforce1
For the second cause of this issue, the workaround is to edit the "Activities List View" under Activity Search layouts to include the New Task button.
Reported By (0)
Is it Fixed?
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