Summer '20

Known Issues · Releases · Summer '20

Approval Merge Fields Have Wrong Value for Approval Related Emails

Workflow

When using Approval Merge Fields, the values may be incorrect when used as approval related emails (final approval/rejection, immediate email alert). Note: the approval merge fields work correctly in the Approval Assignment Email.

Scheduled - Summer '20 ·Reported By 401 ·Updated 2 days ago

Snap-Ins Prechat sending out Case Assignment Emails to Chat Agents

Live Agent , Service Cloud Console

When you utilize the standard pre-chat form for the case object for Snap-Ins, your agents may receive emails stating that a case has been assigned to them when they take a new chat. All of the proper measures will be taken in the org to not receive the emails, but they will still persist.

Scheduled - Summer '20 ·Reported By 129 ·Updated Yesterday

HTML Email Quick Actions fail to send Email if it involves pasting the copied text from MS word or MS Outlook Emails.

Apex , Lightning

When sending an email from Case Feed in LEX , when the previous email chain is present in the body of the email and the previous body size is at 32,000 characters and when trying to add few more characters as a part of the new email and then try sending the email, you get an error which says 'HTML Body:...

Scheduled - Summer '20 ·Reported By 116 ·Updated Yesterday

Deactivating a Customer Service (Napili) Community results in a blank page being displayed when accessed by the guest user.

Communities

After deactivating a Customer Service (Napili) Community, when a guest user tries to access the community, a blank page is displayed instead of the Inactive Site Home Page.

Scheduled - Summer '20 ·Reported By 80 ·Updated Yesterday

List.contains() fails to detect element match when input param is an SObject Id field; it succeeds when debug logs are enabled

Apex

List.contains() fails to detect element match when input param is an SObject Id field, but succeeds when debug logs with log filter for Apex Code set to FINEST is enabled for the running user.

Scheduled - Summer '20 ·Reported By 66 ·Updated Today

Process fails to load & execute when [Lead].Owner:Queue.Name is referenced in the criteria

Process Builder

Consider a process on Lead object with the following criteria: [Lead].Owner:Queue.Name EQUALS Lead Queue Now edit & save the lead. Actual Result: The operation fails with the following exception The record couldn’t be saved because it failed to trigger a flow. We cannot find myVariable_current.null....

Scheduled - Summer '20 ·Reported By 44 ·Updated Today

Process Builder criteria using cross-object lookups incorrectly displays __c instead of __r after fields when first saving

Process Builder

Process Builder criteria using cross-object lookups incorrectly displays __c instead of __r after fields when first saving i.e. Field is CObject1__c.CObject2__r.Name - Actual Result CObject1__c.CObject2__c.Name - Expected Result. CObject1__c.CObject2__r.Name

Scheduled - Summer '20 ·Reported By 43 ·Updated Yesterday

source:pull command not working when pulling lightning app pages on scratch Orgs

Salesforce DX

source:pull command not working when pulling lightning app pages on scratch Orgs

Scheduled - Summer '20 ·Reported By 40 ·Updated Today

Metadata deployments (change sets or package) show successful without error message but the expected components are not deployed

Apex , AppExchange , Packaging , Metadata , User Interface , Eclipse IDE , Change Sets

Metadata deployments via change sets or packages may show that the deployment was successful without any error messages. However, upon checking - the expected components are not actually deployed or present in the target org. This may occur if your change set contains Apex and requires the deploy...

Scheduled - Summer '20 ·Reported By 24 ·Updated Yesterday

Reports - Activity Date is available in row-level formula editor despite being unsupported

Operational Analytics - Reports

The Activity Date column ("DUE_DATE") is available in the row-level formula editor on Activities reports although it is unsupported: https://help.salesforce.com/articleView?id=reports_formulas_row_level_limits.htm&type=5 Attempting to save a formula referencing the field will result in an erro...

Scheduled - Summer '20 ·Reported By 22 ·Updated Yesterday

"Data Not Available" error when viewing a Case

Chatter

In some orgs, users with the View All Data permission could see a "Data Not Available" error while viewing some Cases (or other records with a Chatter Feed). The error appears like: ---- Data Not Available You do not have Edit access to one of the two records you are trying to merge. Please contact...

Scheduled - Summer '20 ·Reported By 17 ·Updated Yesterday

Update Email Message quick action: INVALID_FIELD: ValidatedFromAddress, Subject, SystemModstamp, ReplyToEmailMessage.null, HtmlBody ^ ERROR at...

Activities , Platform , Email Clients , Lightning

Update Email Message quick action: INVALID_FIELD: ValidatedFromAddress, Subject, SystemModstamp, ReplyToEmailMessage.null, HtmlBody ^ ERROR at Row:1:Column:145 No such column 'null' on entity 'EmailMessage'. If you are attempting to use a custom field, be sure to append the '__c' after the custom field...

Scheduled - Summer '20 ·Reported By 17 ·Updated Yesterday

Error on Case Related list in Lightning when viewing a Person Account and user profile does not have Read on Contact Name (Case Field)

Lightning

Case Related List displays the following error when viewed on a Person Account record in Lightning and the running user does not have Read on the Case Field “Contact Name”. INVALID_FIELD: AccountId = '001XXXXXXXXXXXXXXX' OR ContactId = '003XXXXXXXXXXXXXXX' ^ ERROR at Row:1:Column:529 No such column...

Scheduled - Summer '20 ·Reported By 17 ·Updated Yesterday

Issue with Upload action on Quick Links - Inconsistent behavior in few browsers

Content and Files , Lightning

Issue with Upload action on Quick Links - Inconsistent behavior in few browsers

Scheduled - Summer '20 ·Reported By 11 ·Updated Yesterday

AppLauncher displays entity references when searching for characters like '&'

Lightning , Spring 20

In Spring '20, If you go to App Launcher, in Search Bar enter ‘D&’ and see it shows entity references with the ‘amp'.

Scheduled - Summer '20 ·Reported By 9 ·Updated Yesterday

Omni-Channel My Work List not updated to reflect current work if case is changed using a flow action

Flow , Lightning , Omni-Channel

If a user logged into Omni-Channel has a case currently assigned in the "My Work" list. Calling a flow action via a button url, to change the information of the case, is then not reflected in the My Work list on case Close

Scheduled - Summer '20 ·Reported By 9 ·Updated Yesterday

Getting insufficient error message when accessing permission set group from user record.

Metadata

Users that have created a permission set group and have it assigned to users are getting an insufficient privileges error when clicking the link to the permission set group via the user record.

Scheduled - Summer '20 ·Reported By 5 ·Updated Yesterday

Log in to Community as User action displays in Lightning Experience even though user is missing perms to log in

Communities , Lightning

The Lightning Action "Log in to Community as User" is displayed on a Contact record even though the running user does not have the needed permissions to perform the action. Selecting this will result in an Insufficient Privileges error message.

Scheduled - Summer '20 ·Reported By 5 ·Updated Yesterday

Embedded Chat Deployment will not reconnect after browser tab reload if Chat Button Queue is disabled or at maximum capacity

Live Agent

We have identified an issue resulting in the Embedded Chat Deployment not reconnecting after Chat visitors reload their browser tab if Offline Support is enabled in the deployment.

Scheduled - Summer '20 ·Reported By 4 ·Updated Yesterday

Chatbotavatar image doesn't load on first instance of chat on a fresh browser

Einstein Bots

Chatbotavatar image is not being displayed for the first time of chat. If we end the chat and in the same browser session, if we initiate a chat again then we are able to see the chatbot image.

Scheduled - Summer '20 ·Reported By 4 ·Updated Yesterday

Flow with pause element resuming from a platform event for Non-Admin throws Internal Server Error

Flow

When a flow with a Pause element resuming from a platform event is called via a non-admin accesses , it triggers an Internal Server Error

Scheduled - Summer '20 ·Reported By 4 ·Updated Yesterday

Error CANNOT_EXECUTE_FLOW_TRIGGER when the flow contains Custom metadata type lookup relationship

Apex , Workflow , Flow

Invocation of a flow fails with an unknown error (With Salesforce Error Id and Stacktrace Id) if the flow contains lookup to custom fields in the custom metadata type

Scheduled - Summer '20 ·Reported By 11 ·Updated 2 days ago

SOQL WHERE clause gives inconsistent results with formula fields on related records

Apex , Summer 17

There are sometimes irrelevant results when a SOQL WHERE clause filters on a parent record's formula field that checks for NULL values.

Scheduled - Summer '20 ·Reported By 4 ·Updated Yesterday

Topic Search does not include Knowledge Articles in the Community

Knowledge , Lightning

Users are unable to search for any Knowledge articles in Topic search in Communities.

Scheduled - Summer '20 ·Reported By 2 ·Updated Yesterday

Account fields are not getting rendered when Email alerts for AccountTeamMember object are sent using process builder

Process Builder

Account fields ( used as merge fields ) are not getting rendered when Email alerts for AccountTeamMember object are sent using process builder . They appear blank.

Scheduled - Summer '20 ·Reported By 2 ·Updated Yesterday

Using OAuth Web Authentication in a community does not perform redirect when using UserManagement.init and verify password methods

Apex , Authentication , Communities

Using a custom Lightning component verify page in a community, and utilizing the methods UserManagement.initPasswordlessLogin(userId, method) UserManagement .verifyPasswordlessLogin(userId, method, identifier, code, startUrl) In a OAuth Web Authentication Flow Results in a successful login...

Scheduled - Summer '20 ·Reported By 2 ·Updated Yesterday

Analytics - Spring '20 - Sales Analytics or Sales Analytics for Sales Cloud Einstein templates may not be available in the app creation list

Einstein Analytics - Templated Apps , Spring 20

A known issue is causing some environments to not have access to the "Sales Analytics" or "Sales Analytics for Sales Cloud Einstein" templates, even if the appropriate licenses and permissions assigned to users.

Scheduled - Summer '20 ·Reported By 0 ·Updated Today

"View More" button overlapped by bottom Navigation Menu on Record details page

Mobile , Lightning

When trying to scroll down on a record Detail page the "View More" button appears at the bottom and is overlapped by the bottom Navigation Menu.

Scheduled - Summer '20 ·Reported By 1 ·Updated Yesterday

Uploading a file in Library shows “An error has occurred” message for non system administrator.

Content and Files

Uploading a file in Library shows “An error has occurred” message for non system administrator. Due to this error, user is unable to upload a file into Library. This error occurs when following two conditions are met. - Critical Update "Require Permission to View Record Names in Lookup Fields"...

Scheduled - Summer '20 ·Reported By 1 ·Updated Yesterday

Work.com users are unable to edit Metric records

work.com

Work.com users are unable to edit Metric records Error:- An internal server error has occurred

Scheduled - Summer '20 ·Reported By 0 ·Updated Today

Name fields not visible in some FSL entities' detail and edit pages even though they are added in Layouts

Lightning , Field Service

Name fields not visible in some FSL entities' detail and edit pages even though they are added in Layouts. Example would be Resource Absence object and the Absence Number field.

Scheduled - Summer '20 ·Reported By 1 ·Updated Yesterday

Email composer doesn't show attachment icon and related to when invoked from Actions and Recommendations component.

Lightning

Email composer doesn't show email toolbar and related to component when invoked from Actions and Recommendations component.

Scheduled - Summer '20 ·Reported By 0 ·Updated Today

Lookup on Custom MetaData Types to other Custom MetaData types displays inconsistent search behavior

Search , Custom Objects

Some customers may have observed that they are seeing rather inconsistent behavior with Custom Metadata types standard lookups when compared to regular standard lookups. In this case, if you have created several custom metadata types with special characters and are attempting to use the lookup field...

Scheduled - Summer '20 ·Reported By 1 ·Updated Yesterday

Unexpected forecast behavior when deleting Partner Roles via API

Sales and Marketing , Sharing

Forecast Manager experiences Insufficient Privileges error when excess Partner Roles are deleted via API (workbench) and Partner User rolls directly up to the Forecast Manager. The Forecast Manager can go to the individual’s forecast but, the User’s Opportunities don’t display in the Admin User...

Scheduled - Summer '20 ·Reported By 1 ·Updated Yesterday

Session Timeout of 15 Minutes Kept Alive Past Expected Expiration

Lightning

When the Session Settings and Profile are both set to a session timeout of 15 minutes, the session will stay alive for longer than this when there is no user interaction with the page. This appears to be caused by an internal callout related to the recycle bin which may be keeping session alive longer...

Scheduled - Summer '20 ·Reported By 0 ·Updated Yesterday

Action and Recommendations Component Displays Error When Applied to Insurance Policy

Lightning , Financial Services Cloud

Attempting to apply the Action and Recommendations Component to Insurance Policy will result in an error within the component that states: This page doesn't support the Actions and Recommendations component

Scheduled - Summer '20 ·Reported By 0 ·Updated Yesterday

Platform Encrypted formula field that references Person Account Email is displayed in ciphertext instead of cleartex in Lightning UI.

Platform Encryption

Formula fields referring to PersonEmail is displayed in ciphertext instead of cleartext in LEX. This causes the field to display what seems garbled text to end users. The issue only occurs when Person Account is enabled and creating a formula field before enabling encryption. The issue doesn't occur...

Scheduled - Summer '20 ·Reported By 0 ·Updated Yesterday

Salesforce for iOS users not able to Close case (Edit Dependencies screen) after validation rule modal displayed Work ID

Mobile

When using the Path Assistant card at the top of a case to select the CLOSED status, if a user misses a required field or fails a Validation Rule, the Salesforce App will not allow for the subjected fields to be edited. Essentially, the user will not be correctly presented with the Edit Dependency page. The...

Scheduled - Summer '20 ·Reported By 0 ·Updated Yesterday

List view charts show data from previously displayed list view

Listviews

List view charts show data from previously displayed list view.

Scheduled - Summer '20 ·Reported By 0 ·Updated Yesterday

Non Filterable fields are not showing up in 'Field Name to Display' drop-down while creating/editing calendar in UI

Non Filterable fields like platform encrypted field, long/rich text area etc are not showing up under 'Display Fields" selection drop-down while creating calendar.

Scheduled - Summer '20 ·Reported By 0 ·Updated Yesterday

Record owner is unable to toggle "Customer Access" option on a files' sharing detail - Winter'20

Content and Files , Communities , Winter 20

Once we have "Set file access to Set by Record for files attached to records" already enabled from the file set up, Record owners are unable to toggle "Customer Access" option on a file’s sharing detail, as mentioned in Winter'20 release notes - https://releasenotes.docs.salesforce.com/en-us/winter2...

Scheduled - Summer '20 ·Reported By 4 ·Updated 2 days ago

Survey Invitation field Participant does not display in related lists

Data from the Survey Invitation field "Participants" does not display on Related Lists.

Scheduled - Summer '20 ·Reported By 2 ·Updated 3 days ago

Lightning record pages using a pinned header page template shows extra padding at the bottom

Service Cloud Console , Lightning

In Lightning console apps, record pages using a pinned header page template (like the Pinned Header and Left Sidebar template) have a blank space (extra padding) at the bottom of the page.

Scheduled - Summer '20 ·Reported By 2 ·Updated 4 days ago

Custom MetaData Type SOQL not giving proper results

Apex

When using the result of filtering(where) in for() statement with Custom Metadata Type Filtered result is not appropriate result . It processes records that are not targets

Scheduled - Summer '20 ·Reported By 38 ·Updated 5 days ago

New version of an attached file cause errors while editing the article as draft

Knowledge

If you attached a file in knowledge article then update the file to a new version, you will not be able to edit the file. Actual: Error: You can't perform this action. Be sure the action is valid for the current state of the article, and that you have permission to perform it. Expected: The article...

Scheduled - Summer '20 ·Reported By 36 ·Updated 5 days ago

Unable to hide the Next action button on the Flow Screen Component when the screen is connected to any other element

Flow

Unable to hide the Next action button on the Flow Screen Component when the screen is connected to any other element "Next" button is visible, when we uncheck it from the Control Navigation of Screen Element and when it is connected to any other element. Whereas when the Screen Element isn't connected...

Scheduled - Summer '20 ·Reported By 2 ·Updated 6 days ago

Adding Outbound Message Notifications feature back

Workflow

Outbound Message Notifications feature does not work as expected.

Scheduled - Summer '20 ·Reported By 15 ·Updated 7 days ago

Global Action layouts (quickActions) are not updated when a new 2nd gen Unlocked package version is installed in the target org

Packaging , Partner , Spring 19

Global Action layouts (quickActions) are not updated when a new 2nd gen Unlocked package version is installed in the target org - Actual Result Global Action layouts are not updated - Expected Result Global Action layouts are updated

Scheduled - Summer '20 ·Reported By 12 ·Updated 7 days ago

Assigning Permission Set Groups to users does not work

Lightning

When attempting to assign a permission set group, the UI appears to do nothing, and salesforce appears to not respond

Scheduled - Summer '20 ·Reported By 4 ·Updated 8 days ago

$A.get('e.force:refreshView').fire() Not Working On Some Elements

User Interface

When using $A.get('e.force:refreshView').fire() in a Lightning Component, singleRelatedList components do not refresh as expected.

Scheduled - Summer '20 ·Reported By 2 ·Updated 8 days ago

Insufficient Privileges Error Occurs When Admin Attempts to View Email in Draft Status in Classic Experience

Activities , API

In Classic Experience, a System Administrator may receive an Insufficient Privileges or Data Not Available Error when attempting to view an Open Task that is an EmailMessage in draft status, although they can view this same record in Lightning Experience. This issue occurs specifically with Email Message...

Scheduled - Summer '20 ·Reported By 0 ·Updated 8 days ago

Attempting to upload an image in a Rich Text field on a Community with Custom URLs fails with the error, 'Unable to upload the image.'

Communities

This is related to Known Issues https://success.salesforce.com/issues_view?id=a1p3A000000EH61QAG If your org has My Domain and a Community with a "Custom URLs" (ex: https://yourcommunity.yourdomain.com), attempting to upload an image in a Rich Text field on a Community object detail page may fail...

Scheduled - Summer '20 ·Reported By 15 ·Updated 9 days ago

Visual Flow Address Lighting Component Cannot Update State on Account Record

Flow , Lightning

Flow [Address] Component returns only label(translation) value even if State and Country picklist is enabled

Scheduled - Summer '20 ·Reported By 15 ·Updated 9 days ago

Lightning Sync - Duplicate contact created if the contact email matches internal Exchange user's email or contacts in Global Address List

Email Clients , Outlook , Einstein Activity Capture

Lightning Sync might create a duplicate contact in Outlook if a contact's email address in Salesforce matches with any internal Exchange user email or with any contact in Global Address List.

Scheduled - Summer '20 ·Reported By 10 ·Updated 9 days ago

Messaging Setup List Views fail to load when NamespacePrefix is configured in a Developer Edition org

Messaging , Lightning

ListViews for MessagingChannel, MessagingTemplate, and MessagingDeliveryError logs fail to load in a Developer Org if a Namespace Prefix is assigned. Once assigned, Namespace Prefix cannot be removed.

Scheduled - Summer '20 ·Reported By 1 ·Updated 9 days ago

Producer Object Not Available as a Related List for Account and Contact

Service Cloud Console , Lightning , Winter 20

At this time the Producer object is not available as a related list for the Account and Contact object.

Scheduled - Summer '20 ·Reported By 1 ·Updated 9 days ago

Data on a lightning component is not refreshed when a different record type is selected, when "Skip record type selection page" is enabled

User Interface , Lightning

Data on a lightning component is not refreshed when a different record type is selected, when "Skip record type selection page" is enabled

Scheduled - Summer '20 ·Reported By 0 ·Updated 9 days ago

Assigning Navigation Topics to Articles in Community shows successful despite not all article types being enabled for Topics

Knowledge , Communities

Using the Community Workspaces | Content Management | Topics | Navigation Topics and 'Add Articles' feature to assign topics to articles whose Article Types are not enable for Topics you'll receive the following error message upon attempting to add articles: Assigning the topics you've selected isn't...

Scheduled - Summer '20 ·Reported By 0 ·Updated 9 days ago

Community Users unable to Add / Delete Record to Chatter Group.

Chatter , Communities

When a community user attempts to use the "Add Record" action in a Chatter Group they will receive the following error: We couldn't find the record you're trying to access. It may have been deleted by another user, or there may have been a system error. Ask your administrator for help. The same...

Scheduled - Summer '20 ·Reported By 2 ·Updated 10 days ago

describeSObject() SOAP API call on MacroInstruction may time out in complex orgs

API

describeSObject() SOAP API call on MacroInstruction may time out in complex orgs.

Scheduled - Summer '20 ·Reported By 1 ·Updated 10 days ago

Incorrect ordering of custom metadata picklist fields in SOQL

Metadata

Documentation shows that when using ORDER BY, picklist sorting is defined by the picklist sort determined during setup: https://developer.salesforce.com/docs/atlas.en-us.soql_sosl.meta/soql_sosl/sforce_api_calls_soql_select_orderby.htm However with this issue the order that is observed is different....

Scheduled - Summer '20 ·Reported By 19 ·Updated 13 days ago

Agents are unable to use messaging Start Conversation button

Service

Agents are unable to Start Conversation. This is affecting agents without View Setup and Configuration permissions.

Scheduled - Summer '20 ·Reported By 5 ·Updated 13 days ago

Mobile: Header date in calendar is incorrect when UTC+ timezone is used

Mobile , Spring 20

This is Spring'20 issue. Using mobile device(iOS/Android, App/Browser), the incorrect date is shown in the header of calendar when UTC+ time zone is used.

Scheduled - Summer '20 ·Reported By 3 ·Updated 13 days ago

Toggle from Draft view to publish view in knowledge lightning produce Error

Knowledge , Lightning

In the Lightning Console, if you toggle between Draft view to the previous article version View, an error is thrown.

Scheduled - Summer '20 ·Reported By 3 ·Updated 13 days ago

Incorrect date is set when creating an event in the calendar month view.

Activities , Lightning

When creating an event in the calendar, if the user clicks near the edge of a date instead of the center, the Start and End date on the create window is set to the date of the first day of the week instead of the date clicked.

Scheduled - Summer '20 ·Reported By 1 ·Updated 13 days ago

Reopening Lightning Tabs result in it having the incorrect label (for another entity)

The previously closed App tab in Lightning re-opens with the wrong object name if multiple app tabs were opened.

Scheduled - Summer '20 ·Reported By 14 ·Updated 14 days ago

Order Product History Related List throws an error when viewed by a Partner Community User

Communities

The Order Product History related list will throw an error in the Related List Component in Lightning Communities. This occurs when a Partner User views the Order Product Record.

Scheduled - Summer '20 ·Reported By 5 ·Updated 14 days ago

Changes in display options for libraries are not saved within the same Browser session in Classic

Content and Files

Changes in display options for libraries are not saved within the same Browser session

Scheduled - Summer '20 ·Reported By 5 ·Updated 14 days ago

Sorting doesn't work on any columns on the Opportunity Contact Roles multi add page

Sales and Marketing , Lightning

Columns cannot be sorted when adding Opportunity Contact Roles in Lightning.

Scheduled - Summer '20 ·Reported By 5 ·Updated 14 days ago

Add Campaign when records are Person Contacts from report fails

Analytics , Campaigns

In a Person Account enabled org, when we try to add members ( as person contacts) to campaigns, the members are not added as expected. This malfunction is caused by one of the following scenarios: 1.If the report is using custom report type AND the lookup field (contact ID for example) is added...

Fixed - Summer '20 ·Reported By 4 ·Updated 14 days ago

Updating owner of PartnerFundRequest entity makes references to "undefined" in Toast Message

Updating owner of PartnerFundRequest entity makes references to "undefined" in the resulting toast instead of record name or identifier: "<new owner> now owns the record for undefined"

Scheduled - Summer '20 ·Reported By 2 ·Updated 14 days ago

Spring'20 - List view picker gets focus after hitting enter in the List search bar

Listviews , Spring 20

List view picker gets focus after hitting enter in the List search bar. What should happen is that the list is re-populated with the search results. What does happen is that the List View Picker is opened and focused. This may not be reproducible in Chrome.

Scheduled - Summer '20 ·Reported By 1 ·Updated 14 days ago

Record is retrieved as both active (not deleted/archived) and deleted/archived via SOQL

User is having this issue where they sync a Quote to an opportunity and after deleting the opportunity line item (after they have stopped the sync) and syncing back again that the opportunity line item does not show up in a query. It shows up when deleted and archived records can be queried for. On the...

Scheduled - Summer '20 ·Reported By 1 ·Updated 14 days ago

Cache.org.getCapacity() returns incorrect results of org cache usage

Platform

Cache.org.getCapacity() returns incorrect results of org cache usage. We see that it returns 5 times its actual cache usage.

Scheduled - Summer '20 ·Reported By 1 ·Updated 14 days ago

Uploading Bulk 2.0 job data fails with INSUFFICIENT_ACCESS

API , Winter 19

Uploading BULK 2.0 job data via PUT fails due with INSUFFICIENT_ACCESS for User's User without "View Setup and Configuration" perm.

Scheduled - Summer '20 ·Reported By 30 ·Updated 15 days ago

Calling closeAgentWork on lightning:omniToolkitAPI in Lightning console does not set ActiveTime on AgentWork record

Omni-Channel

If a customer has implemented a custom lightning component that can close Omni work via closeAgentWork, the ActiveTime for that agent work will not be populated.

Scheduled - Summer '20 ·Reported By 4 ·Updated 15 days ago

Search layout not displaying correctly on Mobile UIs for standardized listview on Opportunities

Mobile

The standardized list on Opportunities Home called “Recent Opportunities” (shown BELOW the List Views top section) behavior changed and is no longer following the Search Results configuration (Search Layouts). Most notably, the ‘Account Name’ field apparently is the only field which can be displayed...

Scheduled - Summer '20 ·Reported By 2 ·Updated 15 days ago

Search page does not load correctly if search icon is clicked in Help Center template community.

Communities

In Help Center template community, entering any word in search component and clicking search icon will not load search result page correctly.

Scheduled - Summer '20 ·Reported By 0 ·Updated 15 days ago

Metadata cannot be pulled after first authentication with Lightning for GMail

Metadata , Spring 18

Some customers have observed that after the first authentication of a user in Lightning for Email, the following error is thrown when pulling metadata using the Salesforce CLI. ERROR: Entity of type 'AuthProvider' named 'Lightning For Gmail' cannot be found.

Scheduled - Summer '20 ·Reported By 15 ·Updated 16 days ago

Community page loads blank when using a Flexible Page Layout and a Tabs component is present

Communities

The lightning community page will load blank if the following is true: 1. The page is using a Flexible Page Layout. 2. The page contains a Tabs component. 3. The page also contains a second component that has an audience assigned to it.

Scheduled - Summer '20 ·Reported By 8 ·Updated 16 days ago

Outlook / Gmail Integration - Log Email - Email added only to case record though it was initially logged to both Case + Contact

Email Clients

Outlook / Gmail Integration - Log Email - Email added only to case record though it was initially logged to both Case + Contact. This issue happens only when Email-to-Case is enabled.

Scheduled - Summer '20 ·Reported By 2 ·Updated 16 days ago

Unable to create object pages in a Community where the custom lightning template it was created from no longer exists in the org

Communities

A user is unable to create object pages in a community where the custom lightning template it was created from no longer exists in the org.

Scheduled - Summer '20 ·Reported By 0 ·Updated 16 days ago

When creating a recurring event an additional event (parent/template) gets created and displays in reports

Activities

When a user creates a recurring event in LEX a parent/template event is created along with the event records. If a user creates 3 events, 4 events will be created. 1 for each day intended and another one which is the parent event. The parent event should not be visible in the the UI normally, but...

Scheduled - Summer '20 ·Reported By 47 ·Updated 17 days ago

Community Feed Item URL can loop back to Chatter Feed

Communities , Lightning , Winter 20

If a standard page and an object page use the same base URL (which is not a recommended practice), all URLs to the object page also redirect to the standard page. Furthermore, any invalid URLs for a standard page with extra segments will also redirect to the correct URL, as opposed to encountering an...

Scheduled - Summer '20 ·Reported By 2 ·Updated 17 days ago

Global Search doesn't return result when Read privilege is granted to a user by a session-based permission set

Search

When Object Read privilege is granted by a session-based permission set, global search doesn't return rows although there are matched rows.

Scheduled - Summer '20 ·Reported By 2 ·Updated 17 days ago

Clicking the "View All" option in the Outlook or Gmail Integration side panel does not load records

Email Clients , Lightning

If more than 6 matching records appear on the Outlook or Gmail Integration side panel after opening an email, users should click the "View All" option to display all the additional records. The "View All" option is unresponsive and clicking it does not load all the pertinent records.

Scheduled - Summer '20 ·Reported By 2 ·Updated 20 days ago

Activity Timeline Month groups are not sorted as expected for certain conditions with completed Task records

- Activity Timeline Month groups are not sorted as expected for certain conditions with completed Task records - Actual Result - Timeline is rendered out of order - Expected Result - Timeline should be sorted

Scheduled - Summer '20 ·Reported By 22 ·Updated 21 days ago

Kanban - Controlling picklists available for grouping on Task list views despite being unsupported

Listviews

Users are able to group on controlling picklists for Kanban in Task list views, though they are not supported. If such a grouping is created, users will experience the following error when attempting to drag a card between groupings: Edit Dependencies Unfortunately, there was a problem. Please try...

Scheduled - Summer '20 ·Reported By 10 ·Updated 21 days ago

'Submit' button can't be added to WorkOrderLineItem page layout even when approval process exists

Field Service

'Work Order Line Item' object with an approval process does not show up the Submit button on the page layout. Due to this, deployment of the page layout fails with the below error: "In field: excludeButtons, no such standard action:Submit"

Scheduled - Summer '20 ·Reported By 5 ·Updated 21 days ago

Calendar month view does not display correctly when user's time zone is set to (GMT-03:00) Chile Summer Time (America/Santiago)

Activities , User Interface , Lightning , Einstein Activity Capture

The days displayed at the start and end of a month are not properly refreshed when a user's timezone is set to '(GMT-03:00) Chile Summer Time (America/Santiago)' if users go back to September 2019 in their Calendar navigation menu item's Month View in Lightning Experience. The Calendar month view...

Scheduled - Summer '20 ·Reported By 1 ·Updated 21 days ago

Lightning Chat, Request a File does not open on first click

Service , Live Agent , Service Cloud Console

Chat File Transfer dialog requires three clicks to appear in Lightning Console

Scheduled - Summer '20 ·Reported By 15 ·Updated 22 days ago

REST API call to DailyDurableGenericStreamingApiEvents returns incorrect value

API

The REST API call to /services/data/vXX.0/limits for "DailyDurableGenericStreamingApiEvents" returns incorrect values. The maximum of "DailyDurableGenericStreamingApiEvents" and "DailyDurableStreamingApiEvents" is being shown in the REST API call. The documentation about Streaming API limits in your...

Scheduled - Summer '20 ·Reported By 1 ·Updated 22 days ago

Broken forgot password flow in Lightning communities if the standard forgotPassword Lightning component is used

Authentication , Communities , Lightning

In organizations that enabled Communities before Summer '20, the forgot password flow breaks in Lightning communities that use a custom forgot password page if the standard forgotPassword Lightning component is leveraged. This component gets automatically created upon enabling Communities but a spelling...

Scheduled - Summer '20 ·Reported By 0 ·Updated 22 days ago

Requests to instance-containing visual.force.com hostnames that use an installed managed package (instead of 'c') show a Data Not Found 500 error

Requests to instance-less orgs that use an instance-containing visual.force.com hostname for an installed managed package show a Data Not Found 500 error instead of redirecting to the instance-containing hostname when the request is processed by an instance that isn't the org's instance.

Scheduled - Summer '20 ·Reported By 0 ·Updated 22 days ago

Sometimes search results are not loaded when invoking a subtab with workspaceAPI.openSubtab

Apex , Service

Search results are not loaded when invoking a subtab with workspaceAPI.openSubtab if the subtab has a delay before it receives focus. Subtab with search URL displays a blank page instead of top results component if subtab focus is delayed.

Scheduled - Summer '20 ·Reported By 3 ·Updated 23 days ago

Total Price field not showing on Contract Line Items related list of Service Contract in Lightning

Lightning

In Lightning Experience the Total Price field not showing on Contract Line Items related list of Service Contract. In Classic it appears

Scheduled - Summer '20 ·Reported By 1 ·Updated 23 days ago

SOQL query does not return results if it filters on UserOrgroupId

API , Sharing

SOQL query does not return results if it filters on UserOrgroupId and the used ID is a role group on a criteria-based sharing rule (CBSR) for Opportunity (or another object whose parent is Account) if another CBSR targeting the same role group exists on Account.

Scheduled - Summer '20 ·Reported By 1 ·Updated 23 days ago

Primary tab and Subtab name changes to 'New Care Barrier' when users click New Barrier button

Health Cloud

Primary tab and Subtab name changes to 'New Care Barrier' when users click New Barrier button.

Scheduled - Summer '20 ·Reported By 0 ·Updated 23 days ago

Apex Class installed through managed package cannot be attached to Transaction Security Policy

Apex , Metadata , Lightning

When trying to include a transaction security policy with a packaged namespace through the UI Will encounter a error when trying to save the policy as the namespace is not taken into account Error message similar to below "Can't save policy. In field: apexClass - no ApexClass named [ApexClass]...

Scheduled - Summer '20 ·Reported By 3 ·Updated 24 days ago

Creating a new Help Center community will auto-activate the community if the org has Lightning Knowledge enabled

Communities

If you have the lightning knowledge feature enabled for your organization, creating a new "Help Center" community will cause the new community to default to "Active" status.

Scheduled - Summer '20 ·Reported By 3 ·Updated 24 days ago

Analytics - Users can create datasets via CSV upload into the Einstein Bots App but cannot move them out

Einstein Analytics - Apps

Users can create external datasets via CSV directly in the Einstein Bots App due to a Known Issue. As the Einstein Bots App does not allow datasets to be moved out of it, the external dataset cannot be moved out of the App from the user interface.

Scheduled - Summer '20 ·Reported By 1 ·Updated 24 days ago

CRUD and FLS is not respected for Community Users in a Standard Tab/Visualforce community if path prefix (URL) starts with the 3-char prefix of a Set

If your community website URL starts with a 3-letter prefix that is also used by Salesforce, it will cause unexpected behavior in the system because of the overlap.

Scheduled - Summer '20 ·Reported By 4 ·Updated 27 days ago

Changes to picklist value doesn't pull the related record type in a Scratch Org using source:pull

Salesforce DX

Changes to picklist value doesn't pull the related record type in a Scratch Org using source:pull.

Scheduled - Summer '20 ·Reported By 3 ·Updated 27 days ago

Firing force:createRecord for a Object that is not in the user's navigation from a custom quick action causes blank temporary tab

Lightning

When firing e.force:createRecord event from a custom object in a quick action to create a record that is not included in the applications nav bar. Behavior is observed where a new blank tab is created, Selecting the tab will continue to display the createRecord modal this tab will then remain...

Scheduled - Summer '20 ·Reported By 2 ·Updated 27 days ago

Community Builder Page Properties SEO - lowerCase api names are reported invalid in SEO Expressions

Communities

When modifying the page properties SEO section of a page in community builder including a field with a starting character lower case api name The expression will be reported as invalid by the community builder ref: https://help.salesforce.com/articleView?id=community_builder_page_prop.htm&type=5 {!Record.FieldName} The...

Scheduled - Summer '20 ·Reported By 1 ·Updated 27 days ago

Outlook Integration - Email Templates with images and letter heads not getting inserted properly using Desktop outlook application

Outlook , Winter 20

When a user is trying to use the Lightning Email Template with Enhanced Letterhead from Outlook integration in Desktop Outlook then it does not pull the images or the content of the Enhanced Letterhead into the email.

Scheduled - Summer '20 ·Reported By 2 ·Updated 28 days ago

Custom Validation Rule Errors not displayed on Care Detriments Lightning component

Health Cloud

Custom Validation Rule Errors not displayed on Care Detriments Lightning component.

Scheduled - Summer '20 ·Reported By 4 ·Updated 29 days ago

To address field on the pop out doc view of the action is missing

Service , Lightning

To address field on the pop out doc view of the action is missing when using a macro OR typing in a manual email address that is not connected to a user to To address field on the pop out doc view of the action is missing when using a macro

Scheduled - Summer '20 ·Reported By 3 ·Updated 29 days ago

UnsupportedOperationException on querying ServiceDataTypeId, ValueTypeId from FieldDefinition on User entity

Apex , API , Developer Console , Flow

UnsupportedOperationException on querying ServiceDataTypeId, ValueTypeId from FieldDefinition on User entity

Scheduled - Summer '20 ·Reported By 0 ·Updated 29 days ago

Deployment which includes InstalledPackage fails if there are 2 records for the version and one of them is deprecated

API , Packaging , Metadata , Salesforce DX

Deployment which includes InstalledPackage fails if there are 2 records for the version and one of them is deprecated

Scheduled - Summer '20 ·Reported By 33 ·Updated 30 days ago

Licensed profiles/permission sets can show custom objects that are children of standard objects that are not allowed

Platform

If a customer creates a custom object with a field that references another object, and that other object is restricted from some licenses then a customer is able to add that custom object to a profile/permission set when it should not be allowed. Additionally, this is also an issue with only part of...

Scheduled - Summer '20 ·Reported By 5 ·Updated 30 days ago

Unable to query to PermissionSet object via PostInstall Script

Apex , Packaging

Unable to query to PermissionSet object via PostInstall Script, package installation may failed or installation may get successful but the post install script does not work , it did not assign the permissionset as the query does not work.

Scheduled - Summer '20 ·Reported By 2 ·Updated 30 days ago

Cannot rename Address field on Field Service Lightning objects

Field Service

Cannot rename Address field on Field Service Lightning objects (e.g. Service Territory).

Scheduled - Summer '20 ·Reported By 1 ·Updated 30 days ago

ISE occurs when saving a record if the object has formula filed and index is created on the formula filed

An internal server error with the following error Id occurs when saving a record, and we can't modify the record. Error Id:815975664-65734(-853465557) This issue occurs when the object include formula field, and index exists on the formula field.

Scheduled - Summer '20 ·Reported By 0 ·Updated 30 days ago

Forecast tab switches to context user after making any oppty changes on User B's forecast.

Lightning

In Lightning when User A goes to the Forecast Tab and changes the Forecast to view User B’s Forecast and User A makes an edit to one of the opportunities belonging to User B from the Forecast Tab, after the save, the Forecast view changes back to User A’s forecast instead of staying on User Bs. In...

Scheduled - Summer '20 ·Reported By 0 ·Updated 2020-01-27

Submit for Approval button and Approval History related list not available for Maintenance Plan object

Field Service

Users can add an approvals process for the Maintenance Plan object, but they can't add the 'Submit for Approval' button or 'Approval History' related list to the page layout. Actual Result Submit for Approval and Approval History related list is not available at Maintenance Plan. Expected Result Submit...

Scheduled - Summer '20 ·Reported By 0 ·Updated 2020-01-27

Chatter Engagement Feed Post chart data is incorrect

Chatter

Chatter Posts are not displayed on the correct date on the Feed Post chart under Engagement, if the OS / Windows time zone is set between UTC+01:00 and UTC+14:00. Does not affect all browsers and the error can be inconsistent.

Scheduled - Summer '20 ·Reported By 1 ·Updated 2020-01-24

In Lightning Experience, creating a new certificate in Identity Provider page throws error

Authentication , Lightning

Certificate and Key Edit page fails to load in Lightning Experience when loaded from the Identity Provider Edit page due to X-FRAME-OPTIONS: SAMEORIGIN. Actual Result: <my-domain>.my.salesforce.com refused to connect. Expected Result: Certificate and Key Edit page should open successfully.

Scheduled - Summer '20 ·Reported By 1 ·Updated 2020-01-24

Receiving error when creating new action on Action Plan Template Item Assessment Indicator

Financial Services Cloud

Upon going to Object - 'Action Plan Template Item Assessment Indicator' in Sandbox, when clicking 'New Action' in "Buttons, Links and Actions", receiving an error "Object Name: bad value for restricted picklist field: ActionPlanTmplItmAssessmentInd".

Scheduled - Summer '20 ·Reported By 0 ·Updated 2020-01-24

No email sent from Scheduled Flow if Sender Type input value not included in Send Email action

Flow

In Scheduled Flow, emails may not be sent if the Sender Type is not included as one of the input values along with Sender Address in the Send Email action Sender Type input value can be set as one of the values : CurrentUser—Email address of the user running the flow. (Default) DefaultWorkflowUser—Email...

Scheduled - Summer '20 ·Reported By 0 ·Updated 2020-01-24

Cannot Export/Import [Field Service Mobile Flow] if customer sets Field Service Mobile Flow with Translation Workbench.

Flow , Field Service

If you try to the translations which have been applied to elements of a Field Service Mobile flow you will not see them in export file.

Scheduled - Summer '20 ·Reported By 13 ·Updated 2020-01-23

If routing fails to finalize, transcript owner stays as the agent instead of auto proc.

Omni-Channel

For omni routed chats, if the work is routed but later fails to finalize routing to the agent due to various reasons, e.g. the chat was canceled by the chasitor, the transcript owner will be set as the agent instead of the auto proc.

Scheduled - Summer '20 ·Reported By 5 ·Updated 2020-01-23

Checkboxes in record action modals ignore mouse clicks

Lightning

A known issue is preventing users from interacting with checkboxes in records when the action is executed within modals The issue can be observed when the critical update: “Enable Tab-Focused Dialogs in Lightning Console Apps” is activated.

Scheduled - Summer '20 ·Reported By 4 ·Updated 2020-01-22

Macro Browser Can Only Select From the First 50 Macros

Service Cloud Console , Lightning

When browsing a folder using the Macro Utility in Lightning, only the first 50 macros can be selected, even when more macros are visible in the right-hand list / pane. As a result, if a user scrolls and makes a selection beyond the 50th macro, that selection will revert to whatever macro happens to...

Scheduled - Summer '20 ·Reported By 3 ·Updated 2020-01-21

Lightning for Outlook/Gmail: Failing to navigate to chatter feed in case of a Group Mention notification from the notification bell

Email Clients , Outlook

Using Gmail or Outlook Integration, when the user clicked the notification for chatter group mention from bell icon on Salesforce panel in Gmail/Outlook, the following error would occur and the user could not see any information. ------ Looks like there's a problem. INVALID_TYPE:sObject type...

Scheduled - Summer '20 ·Reported By 3 ·Updated 2020-01-21

Embedded Chat File Transfer "Select a file under 5mb" message is not 508 (accessibility) Compliant

Live Agent , Communities , Lightning

When an agent request a file from a visitor and the visitor tries to send a file that is larger than 5mb, the visitor will receive a message that says "Select a file under 5mb". This message's color contrast does not meet accessibility compliance. According to section 508 accessibility compliance,...

Scheduled - Summer '20 ·Reported By 2 ·Updated 2020-01-21

External Sharing Model getting enabled by default in Enterprise Scratch orgs

Salesforce DX

External Sharing Model getting enabled by default for Enterprise Scratch orgs.

Scheduled - Summer '20 ·Reported By 2 ·Updated 2020-01-21

Editing article on Lightning Console closes out Case Subtab Window

Knowledge , Lightning

When working on cases on Lightning Console if you edit an article, it closes out the case subtab window.

Scheduled - Summer '20 ·Reported By 2 ·Updated 2020-01-21

Image file is not displayed when a CRUC is activated.

Content and Files , VisualForce

Image file is not displayed when the CRUC, "Stabilize the Hostname for My Domain URLs in Sandboxes” is activated. This issue occurs in IE11 only. The image file is in a VisualForce page and it calls the HTML code from an Object record. To evaluate the CRUC after fixing, the CRUC's expiring date will...

Scheduled - Summer '20 ·Reported By 2 ·Updated 2020-01-21

Time fields included in Joined Reports result in an error message when used as a grouping between blocks

Operational Analytics - Reports

An error is received when grouping joined reports by a "Time" field. This behavior occurs in both the Lightning Experience and Salesforce Classic User Interfaces.

Scheduled - Summer '20 ·Reported By 1 ·Updated 2020-01-21

Gmail Integration - Description field of Create New Case action didn't get prefill with email body when Gmail's "Conversation View" is turned off.

Email Clients

Gmail Integration - Description field of Create New Case action didn't get prefill with email body when Gmail's "Conversation View" is turned off. This issue consistently happens only for 'Sent' folder emails.

Scheduled - Summer '20 ·Reported By 1 ·Updated 2020-01-21

TextBody is empty in a before trigger when logging an email from Inbox/Sent folder through Outlook

Email Clients

TextBody is empty in a before trigger when logging an email from Inbox/Sent folder through Outlook

Scheduled - Summer '20 ·Reported By 1 ·Updated 2020-01-21

Report Drill-Down on Date field grouped by certain date granularities can cause javascript error

Operational Analytics - Reports

If an org has Custom Fiscal Year defined, the report builder allows a user to group a date field by different date granularities, such as Fiscal Week, Fiscal Period. The report drill-down doesn't support these date granularities, and results in a javascript error on screen.

Scheduled - Summer '20 ·Reported By 1 ·Updated 2020-01-21

Outlook Integration Side Panel Auto search feature updating the Recently Viewed items list in the org

Outlook

When Outlook Integration Auto Search loads People and Records in the side panel, should not count as Views for the user, until they have actually clicked on those records.

Scheduled - Summer '20 ·Reported By 0 ·Updated 2020-01-21

The add products dialog does not load always if the the related list component type is set to “Enhanced List” in lightning experience

Lightning , Listviews

Adding a product from a related list does not load the correct pricebook or may not display the product dialog without refreshing the page. This happens when the component related list is using the Enhanced List.

Scheduled - Summer '20 ·Reported By 2 ·Updated 2020-01-20

Salesforce Mobile App Not Redirecting to Safari when My Domain Set to that for iOS / Android

Mobile

Some Users unable to use native browser to authenticate into the mobile app for some sandbox orgs, even though " Use the native browser for user authentication" is enabled in the 'My Domain' setup section

Scheduled - Summer '20 ·Reported By 8 ·Updated 2020-01-15

Lightning Sync - Events duplicated in a series when we update the start and end time of the event series.

Email Clients

Lightning Sync - Events duplicated in a series when we update the start and end time of the event series.

No Fix - Summer '20 ·Reported By 3 ·Updated 2020-01-15

Hyperlinks using instance url redirect to login page even when My Domain login policy is set to “Redirect to the same page within the domain” Work ID

Even when My Domain login policy is set to “Redirect to the same page within the domain”, hyperlinks using instance urls will redirect to the Salesforce login page when clicking the link. Expected result: - Clicking on the hyperlink correctly redirects to specified page. Actual result: - Clicking...

Scheduled - Summer '20 ·Reported By 2 ·Updated 2020-01-15

Non standard error message when user has no edit access to the record when using lightning:recordEditForm

Lightning

Non standard error message when user has no edit access to the record when using lightning:recordEditForm

Scheduled - Summer '20 ·Reported By 7 ·Updated 2020-01-14

All Day Event Does Not Respect User Timezone in Lightning Scheduler

Lightning , Financial Services Cloud , Winter 20

When a resource marks a working day in their calendar as an all day event via the all day check box Lightning Scheduler does not take into consideration the resources timezone. This results in missing times slots in lighting scheduler even though no calendar events exists for the specific appointment...

Scheduled - Summer '20 ·Reported By 1 ·Updated 2020-01-14

In Lightning Communities, the 'To:' field in the Feed Publisher on custom Objects is blank for External Users

Chatter , Communities

In a Lightning Community, when External Users post using the Feed Publisher on a custom Object record, the "To:" field is blank. By contrast, on standard Objects, the name of the Object is displayed.

Scheduled - Summer '20 ·Reported By 0 ·Updated 2020-01-14

Error when deploying list view with My Team's Opportunities

Apex , Eclipse IDE , Change Sets , Salesforce DX , Winter 20

Error when deploying list view with My Team's Opportunities from Winter '20 and getting an error. [Failed]: Update of ListView Opportunity.My_Team_s_Open_Opportunities: Error on line 1938, col 16: Invalid scope:Team, requires opportunity team selling enabled

Scheduled - Summer '20 ·Reported By 2 ·Updated 2020-01-13

Users are getting error messages when trying to edit CMS content

Content and Files

Creating or Editing CMS content as a user without View setup and configuration is causing an error.

Scheduled - Summer '20 ·Reported By 1 ·Updated 2020-01-13

Legacy Live Chat Window: Post Chat Transcript skips bot menu entries Work ID

Live Agent , Omni-Channel

Bot Menu content is skipped in post chat transcript.

Scheduled - Summer '20 ·Reported By 5 ·Updated 2020-01-10

Sharing Rule UI incorrectly displays additional input fields for rules of type 'Guest user access, based on criteria'

Sharing

When saving a Sharing Rule with Invalid Data Error, the Sharing Rule UI incorrectly displays additional input fields for rules of type 'Guest user access, based on criteria'. Actual Result: Owner fields are displayed on the error page. Expected Result: Only Guest Sharing Rule fields are displayed...

Scheduled - Summer '20 ·Reported By 0 ·Updated 2020-01-10

User Alias field is showing random value when making a POST call for user creation to SCIM v2 endpoint: /services/scim/v2/Users

API , Authentication

When making a POST call for user creation using SCIM v2 endpoint: /services/scim/v2/Users. User creation is successful but the Alias field is showing random value. - Actual Result "Alias": "SomeRandomNumber" It doesn't appear that alias is being returned on GET call against users in SCIM v2. https://salesforce_org_url/services/scim/v2/Users/userId Alias...

Scheduled - Summer '20 ·Reported By 0 ·Updated 2020-01-09

File once un-shared is still accessible to the User in Lightning

Content and Files , Lightning

Once you have a private file on a record [File Privacy on Records = Private on Records] shared manually with a user through "Share" option in LEX, If you unshare the same file using X to remove the share, the users are still able to access the file.

Scheduled - Summer '20 ·Reported By 1 ·Updated 2020-01-08

Global search and Input field lookup search suggestions overlap the field's search bar

Search

When an Right-to-Left(RTL) language is used, the search suggestions overlap with Global search & Input field lookup search

Scheduled - Summer '20 ·Reported By 15 ·Updated 2020-01-06

In Lightning, deactivated Pricebook can be selected/use on Work Order record

Lightning , Field Service

In Lightning, a deactivated Pricebooks can be selected/use on a Work Order record's Pricebook lookup field

Scheduled - Summer '20 ·Reported By 3 ·Updated 2020-01-06

Patch org creation fails with error number (1008011683)

AppExchange , Packaging , Partner

When attempting to create a patch org, it will fail and email containing the error number (1008011683) is produced. You may also receive an error message similar to: VALIDATION_FAILED Missing Organization Feature: NetworksEnabledOnce: null

Scheduled - Summer '20 ·Reported By 2 ·Updated 2020-01-06

Event's with an End Time of 0:00 are shown as next day events on only mobile calendar

Mobile

The event which has 0:00 as End Time on the next day shows at the event day and the next day using mobile device.

Scheduled - Summer '20 ·Reported By 0 ·Updated 2020-01-06

Case standard field on the Claim object doesn't allow for a Related List to be added to the Page Layout

The standard lookup field Case (lookup to the standard object Case) from Financial Service's object Claim doesn't allow the option of having a Related List.

Scheduled - Summer '20 ·Reported By 5 ·Updated 2020-01-03

In Lightning Console, the search window may close when a lookup search is performed

Activities , Search , Service Cloud Console , Lightning

In a Lightning Console, when performing a lookup search in a subtab, the search window may open and then close, returning to the record page. This can happen if the Activity Timeline is displayed on the record in the main tab (from which the subtab was opened), but hasn't been expanded to display...

Scheduled - Summer '20 ·Reported By 4 ·Updated 2019-12-27

Analytics - Data Prep - Scrolling on the recipes page does not advance to the next page if there are more than the default number of recipes

Einstein Analytics - Data Integration

When more than 25 recipes exist, scrolling down on the recipe list will not show the next page of recipes. This can sometimes result in repeating the first 25 recipes multiple times.

Scheduled - Summer '20 ·Reported By 1 ·Updated 2019-12-24

Cannot Remove New Case Button From Related List on Product

Platform , Lightning

The Case related list on the Product object has New button in LEX, but not in Classic and there is no option to disable the new button from Product page layout settings for Cases Expected behavior: There should not be a "New" button in LEX as well or the option of enabling/disabling New button should...

Scheduled - Summer '20 ·Reported By 1 ·Updated 2019-12-20

Selecting a Japanese candidate word by Enter key submit search in Help Center template community.

Communities

In Help Center template community, when a user compose Japanese characters by typing into Search field and selecting a Japanese candidate word by Enter key also submit search. Due to this behavior, user is unable to type second search word. On Mac, this issue occurs on Firefox, Chrome and Safari. On...

Scheduled - Summer '20 ·Reported By 0 ·Updated 2019-12-19

Salesforce Mobile app - Lookup field values are not re-populated after Validation Rule check

Mobile

Some of our customers have reported that after hitting a Validation Rule error in the Salesforce mobile app, and after opening the record again in the Pending Save section, any Lookup Field values are not retained from the original edit session. Text and other field values are retained. This issue...

Scheduled - Summer '20 ·Reported By 4 ·Updated 2019-12-17

Unable to create a reduction order item

Platform , User Interface

When trying to create reduction orders users may not be able to after they have updated the product price due to the following error: System.DmlException: Upsert failed. First exception on row 0; first error: INVALID_FIELD_FOR_INSERT_UPDATE, ListPrice is inherited from the original order product and...

Scheduled - Summer '20 ·Reported By 16 ·Updated 2019-12-16

Users can't save an edited event and task in LEX when they don't have access to parent WhoID. Classic works fine.

Activities

Users can't save an edited event and task on Salesforce Lighting when they don't have access to parent who. Classic works fine.

Scheduled - Summer '20 ·Reported By 3 ·Updated 2019-12-16

All-day recurring events for users in Timezones West of UTC will add an extra event for series with Date specified endings

When creating All-day recurring events for users in Timezones West of UTC, extra days are added to the event series resulting in the end date to be extended.

Scheduled - Summer '20 ·Reported By 3 ·Updated 2019-12-13

Search on UK address errors out with internal server error in Health Cloud

Health Cloud

Searching UK address in the "Provider Search" component results in an internal server error

Scheduled - Summer '20 ·Reported By 1 ·Updated 2019-12-12

Flow picklist does not render properly in community registration page, if label contains many characters.

Communities , Flow

In community self-registration page, if a flow is exposed that contains a picklist, the picklist is not rendered properly if any one of the labels spills over the actual size (dimension) of the picklist.

Scheduled - Summer '20 ·Reported By 3 ·Updated 2019-12-10

Field History Archive copy Jobs Failing on PricebookEntry for Some Sandboxes

Sandbox , Winter 20

On occasion when field history archive copy is executed during sandbox creation some pricebookentryID values are being written incorrectly.

Scheduled - Summer '20 ·Reported By 1 ·Updated 2019-12-09

Cannot deserialize serialized object with Sub query

Apex

When two objects have relationship fields to each others, the query results of a SOQL query with sub query is not deserialized successfully in Apex. The error seen will be "Cannot deserialize instance of <unknown> from FIELD_NAME value totalSize or request may be missing a required field".

Scheduled - Summer '20 ·Reported By 9 ·Updated 2019-12-06

Lightning Experience: Hyperlink on text field in a report when value contains 15 character value

Analytics , Lightning

Text field containing numeric value shows in report as a hyperlink. It does occur with some, but not all 15 digit numbers. Issue can occur with an alphanumeric value as well.

Scheduled - Summer '20 ·Reported By 3 ·Updated 2019-12-06

Related List columns not automatically resizing based on browser window size

Listviews

*[*This is an example - The behavior may not be limited to the specific scenario mentioned below*]* Some Related List columns are not dynamically resizing based on the size of the browser window.

Scheduled - Summer '20 ·Reported By 17 ·Updated 2019-12-05

Archived/Deactivated Price Books are appearing as active and can be selected in Choose Price Book Select List in Lightning Experience

Sales and Marketing , Search , User Interface , Lightning

When trying to add a Price Book to a Product in Lightning Experience, an error will return and page will not save when an archived and/or deactivated price book is selected in the Choose Price Book Select List.

Scheduled - Summer '20 ·Reported By 2 ·Updated 2019-12-04

Approval History related list and Submit for Approval button not available for Assigned Resource object

Approval History related list and Submit for Approval button not available for Assigned Resource object

Scheduled - Summer '20 ·Reported By 1 ·Updated 2019-12-03

Lookup Search to Contacts fails with an error number for Community Users in a Community

Search , Communities

Some Community Users may find that when they attempt to perform a lookup search to Contacts that they are directed to an error page.

Scheduled - Summer '20 ·Reported By 2 ·Updated 2019-11-27

Special Character in Admin's Name Causes Error When Changing “Grant community users access to related cases” Sharing Setting

Platform , Sharing

When a System Administrator with special characters in their Last Name, attempts to toggle (enable or disable) the “Grant community users access to related cases” preference in Sharing Settings, an error will be encountered ending in (791650372). Special characters that can have this effect include:...

Scheduled - Summer '20 ·Reported By 0 ·Updated 2019-11-27

Cannot edit or reorder content in a collection after several sorts in Content Management

Communities

Editing a collection containing shared content results in an internal server error (Id varies) after several sorts of the order of the content (10-12 times).

Scheduled - Summer '20 ·Reported By 1 ·Updated 2019-11-26

Connected app package install with error code -1483526209 for Protected Custom Setting in Formula

This issue is only for packages that have been created and released a package in 2015 or before, they are no longer able to install their package due to a given gack -1483526209. - Actual Result Package install Failing - Expected Result Package install should be a success.

Scheduled - Summer '20 ·Reported By 5 ·Updated 2019-11-22

Duplicates component in Lightning is displaying a sql error for one Account record

Lightning

During the merge process, Channel Program Member records are incorrectly merged and cause a sql error in the Potential Duplicates component. This issue can also result in a "Can't Load List View" error when viewing all Contacts associated to the Account.

Scheduled - Summer '20 ·Reported By 2 ·Updated 2019-11-20

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AP0 Spring '20 Patch 10.4 AP3 Spring '20 Patch 10.4 AP4 Spring '20 Patch 10.4 AP5 Spring '20 Patch 10.4 AP6 Spring '20 Patch 10.4 AP7 Spring '20 Patch 10.4 AP8 Spring '20 Patch 10.4 AP9 Spring '20 Patch 10.4 AP10 Spring '20 Patch 10.4 AP11 Spring '20 Patch 10.4 AP12 Spring '20 Patch 10.4 AP13 Spring '20 Patch 10.4 AP14 Spring '20 Patch 10.4 AP15 Spring '20 Patch 10.4 AP16 Spring '20 Patch 10.4 AP17 Spring '20 Patch 10.4 AP18 Spring '20 Patch 10.4 AP19 Spring '20 Patch 10.4 AP20 Spring '20 Patch 10.4 AP21 Spring '20 Patch 10.4 AP22 Spring '20 Patch 10.4 AP28 Spring '20 Patch 10.4 CS1 Spring '20 Patch 11.2 CS2 Spring '20 Patch 11.2 CS3 Spring '20 Patch 11.2 CS4 Spring '20 Patch 11.1 CS5 Spring '20 Patch 11.2 CS6 Spring '20 Patch 11.2 CS7 Spring '20 Patch 11.2 CS8 Spring '20 Patch 11.1 CS9 Spring '20 Patch 11.2 CS10 Spring '20 Patch 11.2 CS109 Spring '20 Patch 11.2 CS108 Spring '20 Patch 11.2 CS107 Spring '20 Patch 11.1 CS106 Spring '20 Patch 11.2 CS105 Spring '20 Patch 11.2 CS102 Spring '20 Patch 11.1 CS101 Spring '20 Patch 11.2 CS100 Spring '20 Patch 11.2 CS115 Spring '20 Patch 11.1 CS110 Spring '20 Patch 11.2 CS117 Spring '20 Patch 11.2 CS114 Spring '20 Patch 11.2 CS113 Spring '20 Patch 11.2 CS112 Spring '20 Patch 11.2 CS111 Spring '20 Patch 11.2 CS11 Spring '20 Patch 11.2 CS116 Spring '20 Patch 11.1 CS12 Spring '20 Patch 11.2 CS129 Spring '20 Patch 11.1 CS128 Spring '20 Patch 11.1 CS125 Spring '20 Patch 11.2 CS124 Spring '20 Patch 11.2 CS123 Spring '20 Patch 11.2 CS137 Spring '20 Patch 11.1 CS138 Spring '20 Patch 11.2 CS13 Spring '20 Patch 11.2 CS133 Spring '20 Patch 10.1 CS132 Spring '20 Patch 10.1 CS14 Spring '20 Patch 10.4 CS148 Spring '20 Patch 11.2 CS142 Spring '20 Patch 11.2 CS15 Spring '20 Patch 10.4 CS152 Spring '20 Patch 11.1 CS151 Spring '20 Patch 11.1 CS16 Spring '20 Patch 11.1 CS17 Spring '20 Patch 11.1 CS18 Spring '20 Patch 11.1 CS19 Spring '20 Patch 11.2 CS20 Spring '20 Patch 11.2 CS21 Spring '20 Patch 11.2 CS22 Spring '20 Patch 11.2 CS23 Spring '20 Patch 11.2 CS24 Spring '20 Patch 11.1 CS25 Spring '20 Patch 11.2 CS26 Spring '20 Patch 11.2 CS27 Spring '20 Patch 11.1 CS28 Spring '20 Patch 11.1 CS29 Spring '20 Patch 11.1 CS30 Spring '20 Patch 11.2 CS31 Spring '20 Patch 11.2 CS32 Spring '20 Patch 10.1 CS33 Spring '20 Patch 10.1 CS34 Spring '20 Patch 11.1 CS35 Spring '20 Patch 11.2 CS36 Spring '20 Patch 11.1 CS37 Spring '20 Patch 11.1 CS40 Spring '20 Patch 11.1 CS41 Spring '20 Patch 11.2 CS42 Spring '20 Patch 11.1 CS43 Spring '20 Patch 11.1 CS44 Spring '20 Patch 11.2 CS45 Spring '20 Patch 10.4 CS47 Spring '20 Patch 11.1 CS50 Spring '20 Patch 11.2 CS51 Spring '20 Patch 11.2 CS52 Spring '20 Patch 11.2 CS53 Spring '20 Patch 11.2 CS54 Spring '20 Patch 11.2 CS57 Spring '20 Patch 11.2 CS58 Spring '20 Patch 11.2 CS59 Spring '20 Patch 11.2 CS60 Spring '20 Patch 11.2 CS61 Spring '20 Patch 11.2 CS62 Spring '20 Patch 11.2 CS63 Spring '20 Patch 11.2 CS64 Spring '20 Patch 11.1 CS65 Spring '20 Patch 11.1 CS66 Spring '20 Patch 11.1 CS67 Spring '20 Patch 11.1 CS68 Spring '20 Patch 11.2 CS69 Spring '20 Patch 11.2 CS70 Spring '20 Patch 11.2 CS71 Spring '20 Patch 11.2 CS72 Spring '20 Patch 11.2 CS73 Spring '20 Patch 11.2 CS74 Spring '20 Patch 11.2 CS75 Spring '20 Patch 11.2 CS76 Spring '20 Patch 11.2 CS77 Spring '20 Patch 11.1 CS78 Spring '20 Patch 11.1 CS79 Spring '20 Patch 11.1 CS80 Spring '20 Patch 11.2 CS81 Spring '20 Patch 11.2 CS82 Spring '20 Patch 11.2 CS83 Spring '20 Patch 11.2 CS84 Spring '20 Patch 11.1 CS85 Spring '20 Patch 11.2 CS86 Spring '20 Patch 11.2 CS87 Spring '20 Patch 11.2 CS88 Spring '20 Patch 11.2 CS89 Spring '20 Patch 11.2 CS90 Spring '20 Patch 11.2 CS91 Spring '20 Patch 11.2 CS92 Spring '20 Patch 11.1 CS93 Spring '20 Patch 11.1 CS94 Spring '20 Patch 11.1 CS95 Spring '20 Patch 11.1 CS96 Spring '20 Patch 11.1 CS97 Spring '20 Patch 11.1 CS98 Spring '20 Patch 11.2 CS99 Spring '20 Patch 11.2 EU7 Spring '20 Patch 10.4 EU8 Spring '20 Patch 11.2 EU10 Spring '20 Patch 10.4 EU12 Spring '20 Patch 10.4 EU13 Spring '20 Patch 10.4 EU14 Spring '20 Patch 10.4 EU15 Spring '20 Patch 10.4 EU16 Spring '20 Patch 10.4 EU17 Spring '20 Patch 10.4 EU18 Spring '20 Patch 10.4 EU19 Spring '20 Patch 10.4 EU25 Spring '20 Patch 10.4 EU26 Spring '20 Patch 10.4 EU27 Spring '20 Patch 10.4 EU28 Spring '20 Patch 10.4 EU29 Spring '20 Patch 10.4 EU30 Spring '20 Patch 10.4 EU31 Spring '20 Patch 10.4 EU32 Spring '20 Patch 10.4 NA104 Spring '20 Patch 11.2 NA107 Spring '20 Patch 10.1 NA109 Spring '20 Patch 11.2 NA100 Spring '20 Patch 11.2 NA101 Spring '20 Patch 11.2 NA103 Spring '20 Patch 10.4 NA102 Spring '20 Patch 11.2 NA105 Spring '20 Patch 11.2 NA119 Spring '20 Patch 11.2 NA116 Spring '20 Patch 11.2 NA110 Spring '20 Patch 11.2 NA118 Spring '20 Patch 11.2 NA112 Spring '20 Patch 11.2 NA111 Spring '20 Patch 11.2 NA115 Spring '20 Patch 11.2 NA114 Spring '20 Patch 11.2 NA113 Spring '20 Patch 11.2 NA117 Spring '20 Patch 11.2 NA121 Spring '20 Patch 11.2 NA124 Spring '20 Patch 11.2 NA122 Spring '20 Patch 11.2 NA120 Spring '20 Patch 11.2 NA126 Spring '20 Patch 11.2 NA127 Spring '20 Patch 11.2 NA123 Spring '20 Patch 11.2 NA129 Spring '20 Patch 11.2 NA130 Spring '20 Patch 11.2 NA134 Spring '20 Patch 11.2 NA133 Spring '20 Patch 11.2 NA136 Spring '20 Patch 10.4 NA135 Spring '20 Patch 11.2 NA132 Spring '20 Patch 11.2 NA131 Spring '20 Patch 11.2 NA146 Spring '20 Patch 11.2 NA142 Spring '20 Patch 11.2 NA141 Spring '20 Patch 11.2 NA154 Spring '20 Patch 11.2 NA155 Spring '20 Patch 11.2 NA172 Spring '20 Patch 11.2 NA174 Spring '20 Patch 11.2 NA171 Spring '20 Patch 11.2 NA173 Spring '20 Patch 11.2 NA196 Spring '20 Patch 11.2 NA21 Spring '20 Patch 10.1 NA37 Spring '20 Patch 11.2 NA39 Spring '20 Patch 10.4 NA44 Spring '20 Patch 11.2 NA45 Spring '20 Patch 11.2 NA46 Spring '20 Patch 10.4 NA47 Spring '20 Patch 11.2 NA49 Spring '20 Patch 10.4 NA52 Spring '20 Patch 11.2 NA54 Spring '20 Patch 11.2 NA57 Spring '20 Patch 10.4 NA58 Spring '20 Patch 10.4 NA59 Spring '20 Patch 10.4 NA61 Spring '20 Patch 11.2 NA62 Spring '20 Patch 11.2 NA64 Spring '20 Patch 11.2 NA65 Spring '20 Patch 10.4 NA66 Spring '20 Patch 11.2 NA67 Spring '20 Patch 11.2 NA68 Spring '20 Patch 11.2 NA69 Spring '20 Patch 10.4 NA70 Spring '20 Patch 11.2 NA71 Spring '20 Patch 11.2 NA72 Spring '20 Patch 10.4 NA73 Spring '20 Patch 11.2 NA74 Spring '20 Patch 11.2 NA75 Spring '20 Patch 11.2 NA76 Spring '20 Patch 10.4 NA77 Spring '20 Patch 10.4 NA79 Spring '20 Patch 10.4 NA80 Spring '20 Patch 11.2 NA81 Spring '20 Patch 11.2 NA82 Spring '20 Patch 11.2 NA83 Spring '20 Patch 11.2 NA84 Spring '20 Patch 11.2 NA85 Spring '20 Patch 10.4 NA86 Spring '20 Patch 11.2 NA87 Spring '20 Patch 10.4 NA88 Spring '20 Patch 10.4 NA89 Spring '20 Patch 11.2 NA90 Spring '20 Patch 11.2 NA91 Spring '20 Patch 11.2 NA92 Spring '20 Patch 11.2 NA93 Spring '20 Patch 10.4 NA94 Spring '20 Patch 11.2 NA95 Spring '20 Patch 11.2 NA96 Spring '20 Patch 11.2 NA97 Spring '20 Patch 11.2 NA98 Spring '20 Patch 11.2 NA99 Spring '20 Patch 11.2 UM1 Spring '20 Patch 10.4 UM2 Spring '20 Patch 10.4 UM3 Spring '20 Patch 10.4 UM4 Spring '20 Patch 10.4 UM5 Spring '20 Patch 10.4

Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.