Summer '19

Known Issues · Releases · Summer '19

_BR_ENCODED_ markers are not replaced for text formula values used by Apex/Flow/Process when those values are populated in other text/text area fields

When users attempt to use a text formula value which contains the BR() function for newline characters, the _BR_ENCODED_ markers are not being replaced with new lines as expected. Currently, if an Apex Trigger or Flow/Process attempts to use the formula value as the value for another text/text area...

Scheduled - Summer '19 ·Reported By 1035 ·Updated Yesterday

Error while editing the Admin user in an Enterprise Edition org

User Interface

Enterprise Edition orgs, created from the Environment Hub or created as Scratch Orgs, throw an error when editing the standard System Administrator user: "This user is a portal administrator and must have a profile with the "Edit Self-Service Users" permission."

Scheduled - Summer '19 ·Reported By 254 ·Updated Yesterday

Unable to retrieve AppMenu.AppSwitcher

API

Retrieving AppMenu.AppSwitcher via ANT (or WorkBench or Force.com IDE) throws an error like, "Metadata API received improper input. Please ensure file name and capitalization is correct. Load of metadata from db failed for metadata of type:AppMenu and file name:AppSwitcher" This seem to happen...

Scheduled - Summer '19 ·Reported By 138 ·Updated Today

Translations are not reflected in community immediately after publishing it

If you update a translation in a community it may not be visible immediately after successfully publishing your community.

Scheduled - Summer '19 ·Reported By 96 ·Updated 3 days ago

SObjectType.getDescribe() and SObjectField.getDescribe() increase Apex CPU consumption in API version 44+

Apex , Winter 19

SObjectType.getDescribe() and SObjectField.getDescribe() consume more Apex CPU time if API version is 44.0 or above.

Scheduled - Summer '19 ·Reported By 76 ·Updated 2 days ago

"Maximum view state size limit (135KB) exceeded" when trying to add Apex Class to permission set/profile

Platform , User Interface

When trying to add apex classes to permission sets/profile an internal server error is thrown. The error is related to the amount of Apex Classes that are in the organization. This can also occur due to a large number of objects on the profile

Scheduled - Summer '19 ·Reported By 56 ·Updated Today

"Can't Load the List View" error received for ALL list views within a custom object in Lightning Experience

Analytics , User Interface , Winter 18 , Lightning

"Can't load the list view" error message is received when attempting to view any list view within a custom object. At this point, we have only seen this error message on the "Funds" custom object that is part of the "Funds Allocation" package developed by "Kell Partners". The root cause stems...

Scheduled - Summer '19 ·Reported By 48 ·Updated 2 days ago

Attempting to upload an image in a Rich Text field on a Community object detail page fails with the error, 'Unable to upload the image.'

Communities

In a Community with a URL path (ex: https://yourcommunity.ap5.force.com/communitypath/), attempting to upload an image in a Rich Text field on a Community object detail page may fail with the error, 'Unable to upload the image'. This issue occurs when there is no root Community without a URL path...

Scheduled - Summer '19 ·Reported By 57 ·Updated 3 days ago

Einstein Analytics - Login as Community User doesn't pass correct user context to apply Security Predicate on dataset

Analytics , Communities

Einstein Analytics doesn't recognize the "Login As Community User" method which means community users information is not passed to Einstein Analytics. One consequence of this behavior is that Security Predicates on Datasets referenced in the embedded Dashboard apply row-level security based on the...

Scheduled - Summer '19 ·Reported By 31 ·Updated Yesterday

Users Encounter Error "No access to field IsPrimary. Either the field was removed from the entity or access to this field was removed"

When inline editing a record, if a user edits a record on a related list from that record, they will sometimes see the error "No access to field IsPrimary. Either the field was removed from the entity or access to this field was removed"

Scheduled - Summer '19 ·Reported By 30 ·Updated Yesterday

Deserialization of Time field throws JSON Exception

Apex

Deserialization of Time field is failing with the error: ERROR MESSAGE : System.JSONException: Cannot deserialize instance of time from VALUE_STRING value 10:23:00.000Z or request may be missing a required field

Scheduled - Summer '19 ·Reported By 29 ·Updated Today

Lightning - Logging in as another user or logging out as a logged in user can sometimes display a "Your session has ended" dialog.

Lightning

In Lightning Experience Logging in as another user or logging out as a logged in user can sometimes display a "Your session has ended" dialog.

Scheduled - Summer '19 ·Reported By 15 ·Updated Yesterday

Process builder fails to fires when sending email with attachment in Lightning experience.

Process Builder , Lightning

Error sending emails with attachments from Case when in Lightning Experience. Getting error while sending emails with attachments from a case record (Case record created from email to case functionality) in lightning due to a process builder written on email message object. The process builder is...

Scheduled - Summer '19 ·Reported By 19 ·Updated 2 days ago

Attempting to delete a survey version results in an Internal Server Error

Surveys

When attempting to delete a survey version, the survey is not deleted and you may receive an Internal Server Error. Users who attempt to respond to the survey will receive an internal server error when submitting their survey response.

Scheduled - Summer '19 ·Reported By 10 ·Updated Today

The Default Filter is not being respected for the Feed community component

Chatter , Communities

Customers may observe that if they set a Default Filter in a Feed Community component, that the filter will still default to "All Updates"

Scheduled - Summer '19 ·Reported By 8 ·Updated Today

Internal Server Error When Global Send Email Action Has "To," "CC," or "BCC" Fields Set to Read Only On Layout

Platform , Winter 19

Suppose you have a global send email action created. On the action's layout, set the "To," "CC," or "BCC" fields to be read only. When attempting to utilize the action on an actual record, the user is faced with an internal server error

Scheduled - Summer '19 ·Reported By 6 ·Updated Today

Macro Detail Layout fails to load with Error if Picklist is on the Macro Page Layout

Service Cloud Console

Create a custom Picklist field on the Macro Object and add this in the Macro Page Layout. The macro layout will not load in Lightning Experience and you will see an error Id: -992705269

Scheduled - Summer '19 ·Reported By 6 ·Updated Today

In Lightning, "id value of incorrect type" error presented when performing a lookup search to a Quote Line Item record

Search , Lightning

In Lightning, when performing a lookup search to a Quote Line Item record, the error "id value of incorrect type" will be presented.

Scheduled - Summer '19 ·Reported By 6 ·Updated Today

Attempting to complete task in activity timeline throws error: There was a problem updating this task. You no longer have permission to change tasks.

Activities , Lightning

Some customers may encounter the following error when clicking on the Completed checkbox for a task in the Next Steps section of the Activity Timeline: There was a problem updating this task. You no longer have permission to change tasks.

Scheduled - Summer '19 ·Reported By 6 ·Updated Yesterday

User Detail page does not load in Builder when using the Build Your Own standard template

Communities

The User Detail page fails to load when added to the community when using the "Build Your Own" standard template.

Scheduled - Summer '19 ·Reported By 4 ·Updated Today

Process builder subscribed to a platform event doesn't fire if the Process Builder was deployed via a package

Packaging , Process Builder

Process builder subscribed to a platform event doesn't fire if the Process Builder was deployed via a package.

Scheduled - Summer '19 ·Reported By 5 ·Updated Yesterday

Errors pulling related entities after a custom object gets renamed

Metadata , Salesforce DX

Some customers have observed that they see an error similar to the following when pulling related entities after a custom object gets renamed. ERROR running force:source:pull: Entity of type 'CustomField' named 'MyObject__c.MyField__c' cannot be found Cannot retrieve translation for object:AcmeIncExample__MyObject__c. The...

Scheduled - Summer '19 ·Reported By 5 ·Updated Yesterday

Package upgrade can leave profiles in invalid state in subscriber orgs

AppExchange , Packaging

If profile setting is included in a managed package, and it is used to map with existing profiles in a subscriber org during package upgrade, it can leave profiles in invalid state in subscriber orgs.

Scheduled - Summer '19 ·Reported By 4 ·Updated Today

User gets an 'insufficient access rights on object id' error when transferring a custom object record in Lightning Experience

Lightning

Users with 'Transfer Record' permission and Edit access on a custom object may get an 'insufficient access rights on object id' error when transferring a record of that type to another user in Lightning. The issue would only affect users who do not have Read/Write access to the record they are t...

Scheduled - Summer '19 ·Reported By 11 ·Updated 2 days ago

[Safari only] Snap-Ins Chat: Clicking a link sent by an agent to the same domain results in lost connection

Live Agent , Lightning

An issue has been observed when using Snap-ins Chat in Safari where clicking on a link sent by an agent results in a disconnect if the link is part of the same domain as the site with the embedded Snap-in component.

Scheduled - Summer '19 ·Reported By 4 ·Updated Yesterday

Sorting on unsupported search column - List Price in Add Products throws error

Lightning , Listviews

Sorting on unsupported search column - List Price in Add Products in Opportunity throws error in Lightning Error message : This page has an error. You might just need to refresh it. First, would you give us some details? (We're reporting this as error ID: 1681952499)

Scheduled - Summer '19 ·Reported By 2 ·Updated Today

Height of Custom Visualforce action is not applied correctly when opened in two or more records in Lightning Console

Lightning

The height of a custom Visualforce action is not applied correctly when opening the action on a two or more records in Lightning Console. Opening the action on a second record or subsequent record the action height will not be respected

Scheduled - Summer '19 ·Reported By 2 ·Updated Today

Work items do not route when automation tries to access AgentWork.OriginalQueueId field

Service , Live Agent , Omni-Channel

Triggers, flows, and processes fail when the Automated Process user attempts to access AgentWork.OriginalQueueId field.

Scheduled - Summer '19 ·Reported By 2 ·Updated Today

Unable to uninstall package due to components associated to a community

AppExchange , Packaging , Communities

This issue occurs when packaged components are associated with a community in an org. This typically happens when there are LEX components or aura bundles are used in a community. References are created in the backend and its difficult to remove these unless the user reviews all the pages in the com...

Scheduled - Summer '19 ·Reported By 3 ·Updated Yesterday

New!Some package install fails if it contains inactive record type

AppExchange , Packaging , Partner

Some customers may get package failure issue if the package contains inactive record types. The error is displayed on UI: 1. (ObjectName__c.RecordtypeName) This record type cannot be deactivated because it is the last active record type for RecordtypeLabel ObjectName__c.RecordtypeName: This record...

Scheduled - Summer '19 ·Reported By 1 ·Updated Yesterday

LastModifieddate field cannot be inserted using Legacy values on the Task related to a parent when Audit fields have been enabled on the Task object

Activities , Summer 19

Some customers may have observed that when audit fields are enabled in any org with Shared Activities enabled, inserting a task record associated with an account with legacy value in the Lastmodifieddate field is updated by the current value. Please note that this only happens when the task is linked...

Scheduled - Summer '19 ·Reported By 0 ·Updated Today

Opportunities Without an Owner Split Prevent Subsequent Split Edits

Sales and Marketing

In some rare cases, Opportunity records may reflect a 100% split associated with a previous Owner. Because the current (actual) Opportunity Owner is missing a split record, the system errors out on subsequent Edits to Opportunity Splits and will not allow the true owner to have a split allocated.

Scheduled - Summer '19 ·Reported By 1 ·Updated Yesterday

Syncing an external object using a cross-org connector times out

Spring 19

XDS sync can fail due to the 2 min synchronous request timeout limit when syncing an object that contains multiple components (record types, fields, page layouts, etc). - Expected Result: Successful sync of external object. - Actual Result: Unsuccessful sync due to time out.

Scheduled - Summer '19 ·Reported By 1 ·Updated Yesterday

The Timeline isn't displaying all the logged calls, tasks, events, and emails from the Salesforce database/Attendees field doesn't get updated in LEX

>>> ISSUE 1: After creating a new Event from the Activity Timeline, the following error message is displayed: Error: The Timeline isn't displaying all the logged calls, tasks, events, and emails from the Salesforce database. >>> ISSUE 2: In LEX, the attendees field cannot be updated for events...

Scheduled - Summer '19 ·Reported By 8 ·Updated 2 days ago

Report and List View Return Incorrect Result for Account Name When Case-Insensitive Deterministic Encryption is Enabled

Platform Encryption , Spring 19

When case insensitive deterministic encryption is applied to account name no results are returned in reports and list views when account name is used as a filter.

Scheduled - Summer '19 ·Reported By 0 ·Updated Yesterday

Survey page focus not returning to the top of page once next button is clicked

Winter 18

When the next button is clicked on a survey, the focus on the next page is in the same place as it was on the previous page.

Scheduled - Summer '19 ·Reported By 7 ·Updated 2 days ago

Analytics - NetSuite Connector does not support "savedsearchfields"

Analytics , Einstein Analytics - Data Integration

A known issue is preventing the NetSuite connector from ingesting "savedsearchfields". This generally manifests as an error containing the following: "name\":\"INSUFFICIENT_PERMISSION\",\"message\":\"Permission Violation: You need a higher level of the \'Lists -> Customers\' permission to access...

Scheduled - Summer '19 ·Reported By 3 ·Updated 2 days ago

Queue Positions not showing after transferring Snap-Ins Chat from Bot to a Queue

Live Agent , Service Cloud Console , Omni-Channel , Einstein Bots

When utilizing the Queue Position Feature of Snap-Ins and also using Bots in tandem, the Queue Position may not display when there is a transfer to an a Queue.

Scheduled - Summer '19 ·Reported By 2 ·Updated 2 days ago

Email Tracking isn't displaying as expected in the Activity Timeline

Activities , Lightning

Some customer's may find that in the Lightning Interface the email tracking functionality isn't displaying in the Activity component as expected. If the Activity component is in a 'main' or 'header' component region on a lightning page, then either the formatting is off for the email tracking information...

Scheduled - Summer '19 ·Reported By 2 ·Updated 2 days ago

sforce.opencti.screenPop() intermittently displays "Your search term must have 2 or more characters." in Lightning console app

Search , Lightning , Spring 19

sforce.opencti.screenPop() intermittently displays "Your search term must have 2 or more characters." even though the search term has more than 2 characters in Lightning console app. This is not reproducible if a non-console app is used.

Scheduled - Summer '19 ·Reported By 2 ·Updated 2 days ago

HasDeleteAccess.UserRecordAccess for Event record returns wrong result as false when multi-record filtering

API , Authentication

HasDeleteAccess.UserRecordAccess for Event record returns wrong result as false when multi-record filtering

Scheduled - Summer '19 ·Reported By 2 ·Updated 2 days ago

Site.getExperienceId() returns null for Lightning Communities on Custom Domains

Communities

Site.getExperienceId() when executed in a Lightning Context on a custom domain will expect a different experience id for expid on the root. On a custom domain, the lightning context will expect expid_s rather than expid_cookiename which will cause Site.getExperienceId() to return null. NOTE: The...

Scheduled - Summer '19 ·Reported By 2 ·Updated 2 days ago

Chat transfer panel shows agent custom name in Lightning rather than agent name in Classic

Live Agent , Lightning

When transferring chats in Lightning, the transfer chat panel shows the agent custom name (specified in Live Agent Configurations), as against current behavior in Classic, which shows the agent name. This makes it difficult for an agent to select an agent since there can a multitude of agents assigned...

Scheduled - Summer '19 ·Reported By 1 ·Updated 2 days ago

Macro Instruction saving fails with "Internal Error" when Email Action Instruction references Quick Text with and Id containing "00X"

Saving Macro Instructions can fail if the Macro Instruction references an Email Quick Action, and the Email Content being inserted/replaced references a Quick Text with "00X" within it's Id.

Scheduled - Summer '19 ·Reported By 8 ·Updated 3 days ago

User does not see "Edit as Draft" action for Knowledge article in "Published Article" list view.

Knowledge , Lightning

In Lightning Knowledge Tab, articles in "Published Article" list view do not show "Edit as Draft" action for User even though they have all required permission to edit published article. This action is available in Article Detail Page and missing only in List View article actions.

Scheduled - Summer '19 ·Reported By 5 ·Updated 3 days ago

Display fields for type Email are not properly aligned in Recent Items utility bar component

Spring 19

When a Formula (Text) field is added to a compact layout and a User clicks the "Recent Items" utility bar component, the field correctly shows up, but is not aligned properly. It is raised higher than the field label.The behaviour is the same for the standard Email fields

Scheduled - Summer '19 ·Reported By 4 ·Updated 3 days ago

Copy pasted images in Rich Text Editor in Communities are not shared with everybody

Communities , Lightning

Images that are copy pasted into the rich text editor that is in communities are not being shared with the entire org. They are only visible to the users who uploaded them.

Scheduled - Summer '19 ·Reported By 3 ·Updated 3 days ago

Lightning knowledge draft articles may be visible in versions tab list for users without 'Manage Articles' permission

Knowledge , Lightning

Some users may find that draft articles are visible for some articles and not others when navigating to the Versions tab for a Knowledge article even when the viewing user's assigned profile does not have the required, 'Manage Articles' permission.

Scheduled - Summer '19 ·Reported By 2 ·Updated 3 days ago

Attempting to view extremely large inbound change set results in internal server error.

Change Sets

If a change set contains a very large number of components it may fail to load with an internal server error when attempting to view it in the destination organization. The currently observed error ends in (132973750) but, this might vary so please log a case with support if you need to confirm.

Scheduled - Summer '19 ·Reported By 1 ·Updated 3 days ago

Discrepancy in Process Builder "Evaluate Next Criteria" Behavior

Consider a process builder with multiple criteria/actions, where some actions update fields that get used in criteria later on in the process, and "Evaluate Next Criteria" is used after each set of actions. For example, suppose a process sets a text field to "Test" and the next criteria checks to...

Scheduled - Summer '19 ·Reported By 52 ·Updated 5 days ago

Spring '19: Keystrokes within lightning:input component are detected as hotkeys in classic console

Service Cloud Console , Lightning

When a Visualforce page within Classic Console contains the lightning:input Lightning Component, keystrokes are captured as keyboard shortcuts rather than as data entry. Backspace key does not work as well.

Scheduled - Summer '19 ·Reported By 12 ·Updated 6 days ago

Login Flow doesn't work with packaged visualforce page

Authentication

If a Login Flow uses Visualforce (instead of a Flow) and the Visualforce page is in a managed package then it'll fail due to the package restrictions on namespace components accessing components outside of its namespace, when not global.

Scheduled - Summer '19 ·Reported By 7 ·Updated 6 days ago

Package installation fails if the package contains Dashboards with global filters

Analytics , Packaging

The managed package cannot be installed in any subscriber orgs. Installation fails with the error: "No Dataset found for Developer Name".

Scheduled - Summer '19 ·Reported By 7 ·Updated 6 days ago

Customer / Partner User's getting error when they re submitting the Survey

Surveys

Customer and Partner Users are able to access the Survey after they have submitted the Survey and getting Unhandled error at the end of the Survey Submission on Second time

Scheduled - Summer '19 ·Reported By 4 ·Updated 6 days ago

Platform event subscription via a Process is getting delayed during deployment validation of respective process builder component

Metadata , Flow , Process Builder

Platform events that are being published using Process Builder are getting unsubscribed during a "Check Only" deployment/validation of respective Process Builder component and the subscription resumes after the check-only deployment completes leading to delay in the platform event subscription(via P...

Scheduled - Summer '19 ·Reported By 2 ·Updated 6 days ago

Internal server error ending in 52059478 when accessing Calendar Tab in LEX

Activities

End users might face an Internal server error ending in 52059478 when accessing Calendar Tab in LEX, the same works fine for the standard system administrator user. This happens when an encrypted field is used as a 'Start' or 'End' on a "Create Calendar out of Any Object" because SOQL doesn't support...

Scheduled - Summer '19 ·Reported By 2 ·Updated 6 days ago

Internal Server Error when activating Critical Update 'Convert Guided Action List Settings into Deployments in Setup'

Flow , Lightning

Some customers may encounter an Internal Server Error with error Id ending (-801726258) when trying to activate the Critical Update 'Convert Guided Action List Settings into Deployments in Setup'

Scheduled - Summer '19 ·Reported By 1 ·Updated 6 days ago

Reports - Not all external object related records are returned on External Object with lookup relationship

Operational Analytics - Reports

When a lookup relationship is created on an External Object, an "Object with External Object" report may not return all records. Note: On External Object reports, up to 2,000 records can be fetched on the Primary Object. If there are more than 2,000 such records that fit the filters on the Primary...

Scheduled - Summer '19 ·Reported By 0 ·Updated 6 days ago

Audience selector failing to load in Lightning Communities

Communities

Audience selector failing to load in Lightning Communities when there is a reference to a AudienceCustomFormula entry which does not exist.

Scheduled - Summer '19 ·Reported By 0 ·Updated 6 days ago

Community Publish throws gack when unassign and reassign different page variation with same priority

Communities

Priority on Audience is causing community publishing to fail with an internal server error (961900524): Priority 2 already exists. Each item’s priority must be unique, so set a different priority and try again.

Scheduled - Summer '19 ·Reported By 0 ·Updated 6 days ago

API Name is displayed instead of the Label for the Salutation Field in the header of the Related Lists of Person Account records

Lightning

In the related list of a Person Account record, the Salutation field in the Account name contains the API name of the Salutation instead of the label.

Scheduled - Summer '19 ·Reported By 4 ·Updated 7 days ago

Using View All to load past activities generates error with Id -1583649475

Activities

Some customers may encounter the following error when using the View All option under Past Activities: Sorry to interrupt Unfortunately, there was a problem. Please try again. If the problem continues, get in touch with your administrator with the error ID shown here and any other related details....

Scheduled - Summer '19 ·Reported By 3 ·Updated 7 days ago

Pre-chat form details of Snap-ins are not auto-populated in the IE browser

API

In Spring 19, Pre-chat form details such as firstname, lastname and email fields are not auto-populated in the IE browser on Snap-ins of community page. The same works fine in other browsers.

Scheduled - Summer '19 ·Reported By 1 ·Updated 7 days ago

Attaching a record to Live Agent Routed Chat Transcript after logging out and back into the Live Agent Widget will fail

Agents who are manually attaching records to Live Chat Transcripts after logging off of the Live Agent Widget then back in again will notice that the attachment does not succeed.

Scheduled - Summer '19 ·Reported By 1 ·Updated 7 days ago

Salesforce App unable to save a record if there is a lookup to external id

Mobile

In both the Salesforce App on the one.app (Mobile Web UI) users may experience issues when saving records with External ID fields present on the payout. Salesforce Engineering is actively fixing this issue now and will be corrected in an upcoming server-side patch release. The error shown is similar...

Scheduled - Summer '19 ·Reported By 0 ·Updated 7 days ago

Defining Standard Field Help under Translation Workbench doesn't work for Event

User Interface

"Standard Field Help" setting in Translation workbench is not being displayed when the target object is Event. It is not working both in Event and Tasks. It works for other objects.

Scheduled - Summer '19 ·Reported By 17 ·Updated 8 days ago

Unable to convert Lead with recurring task

Activities

If a Lead has a Task with the value for RecurrenceInterval and RecurrenceRegeneratedType, Lead conversion fails with the following error message: Error: System.DmlException: Update failed. First exception on row 0 with id 00Txx000003qfCGEAY; first error: REQUIRED_FIELD_MISSING, Required fields are...

Scheduled - Summer '19 ·Reported By 8 ·Updated 8 days ago

Omni Routed Chats with long messages will cause transferred chats to flicker if using left side alignment via your console

Service Cloud Console , Omni-Channel

Agents may see transfers come in that contain large messages that will cause their console to flicker/jump up and down, making it very difficult to actually accept the chat. This works if your console components are set to the left side alignment.

Scheduled - Summer '19 ·Reported By 6 ·Updated 8 days ago

Keyboard Shortcut for Lightning Console to 'Open Inactive Tab' is Malfunctioning for Reports Entity

Service Cloud Console , Lightning

In a Lightning Console App, invoking the shortcut (Ctrl+click) on a Report, is opening up an entirely new browser tab - effectively duplicating the Console - and then giving focus to the selected Report's tab within that "new" console. What should be happening (and is for other entities) is that another...

Scheduled - Summer '19 ·Reported By 5 ·Updated 8 days ago

Omni Widget and Omni Supervisor show time value for a work item's custom Date field

Omni-Channel

The Omni Widget and Omni Supervisor both show time value for a work item's custom Date field (not Date/Time field). Since the field is of type Date, it should only show the date and not the time. Issue occurs in both Classic and Lightning.

Scheduled - Summer '19 ·Reported By 2 ·Updated 8 days ago

Cannot send email with Auto Bcc standing address corresponding to a User with (Data protection and privacy + Enforce email privacy)

Activities , Platform , Email Clients

Cannot send email with Auto Bcc standing address corresponding to a User with (Data protection and privacy + Enforce email privacy)

Scheduled - Summer '19 ·Reported By 1 ·Updated 8 days ago

Lightning Scheduler - Block Time is not taken into account when scheduling multiple appointmnets

When scheduling multiple appointments with Lightning Scheduler for a work type that has Block Time set up, multiple appointment slots are available but may not take into account the block time to determine the available times.

Scheduled - Summer '19 ·Reported By 1 ·Updated 8 days ago

SkillsBasedRoutingInvocableAction does not work in flows

Live Agent

An Invocable Action for Skill Based Routing does not work in Flows The flow fails with the following error: commits are not allowed because someone called setCommitAllowed(false), justification: null

Scheduled - Summer '19 ·Reported By 1 ·Updated 8 days ago

Snap in chat code fails validation when using Validator.w3.org

Service , Live Agent , Service Cloud Console , Omni-Channel

When we enable snaps-ins in an org and add the snap-ins to a lightning community and then validate the HTML after parsing the Js in the Validator.w3.org we see errors.

Scheduled - Summer '19 ·Reported By 1 ·Updated 8 days ago

Einstein Analytics: Embedded Dashboards with filters cause entire page to scroll and focus on top of dashboard component in Spring 18 org

Analytics

Since Spring'18, in Desktop Chrome and Safari, when initially loading the page, the position gets pushed down along with the dashboard embedded into VF page on Community or object page layout. This issue occurs when filtering fields in VF page or object page layout. Also, this doesn't occur in Firefox,...

Scheduled - Summer '19 ·Reported By 0 ·Updated 8 days ago

Referencing a compound field from a validation rule produces inconsistent error

Platform , User Interface

As per the documentation (https://help.salesforce.com/articleView?id=fields_validation_considerations.htm&language=th&type=0) indicates that a validation rule can't reference a compound field, but the user is allowed to do so contrary to the doc. Furthermore, when the validation rule is invoked, it sometimes...

Scheduled - Summer '19 ·Reported By 45 ·Updated 9 days ago

Summer' 18 - "Edit Object" option is available when viewing a Topic

Platform , Summer 18 , Lightning

In Summer '18, when viewing a Topic, "Edit Object" is available from the Setup gear. Clicking this takes the user to Topic in the Object Manager, which presents the user with a number of options that lead to errors such as: Unable to Access Page The value of the "entity" parameter contains a character...

Scheduled - Summer '19 ·Reported By 12 ·Updated 9 days ago

Flow using the "flowruntime:dependentPicklists" lightning component not displaying values on Mobile

Mobile

Flow using the "flowruntime:dependentPicklists" lightning component doesn't display the values correctly in Mobile devices. HTML select tag should look like this: <select> <option value="volvo" label="volvo">Volvo</option> </select> But instead it gets rendered like this: <select> ...

Scheduled - Summer '19 ·Reported By 5 ·Updated 9 days ago

Package install fails if it has post install script and there is a non-namespace indexed formula field in the org

Packaging , Partner

Package install fails with internal server error if it has post install script and there is a non-namespace indexed formula field in the subscriber org.

Scheduled - Summer '19 ·Reported By 3 ·Updated 9 days ago

Knowledge Article anchor links do not work in Lightning Experience

Knowledge , User Interface , Winter 19 , Lightning

With Winter '19 you can now use Knowledge Article's rich text editor tools to insert Anchor links: Insert Anchor Links in Rich Text Fields to Help Readers https://releasenotes.docs.salesforce.com/en-us/winter19/release-notes/rn_knowledge_anchor.htm However, when viewing a Knowledge Article from...

Scheduled - Summer '19 ·Reported By 60 ·Updated 10 days ago

The site setting 'allowStandardPortalPages' does not block access to all standard pages for authenticated portal users in a Standard Tabs/Visualforce

For authenticated community users, it appears the site setting 'allowStandardPortalPages' does not block access to all standard pages in a Standard Tabs/Visualforce community. Some of the standard pages where the user can access the pages irrespective of that settings: Chatter : /_ui/core/chatter/ui/ChatterPage User...

Scheduled - Summer '19 ·Reported By 9 ·Updated 10 days ago

"Save and New" action from "New record" page does not invoke overridden Lightning Component when record types are used

Lightning

"Save and New" action from "New record" page does not invoke overridden Lightning Component when record type selection is used.

Scheduled - Summer '19 ·Reported By 19 ·Updated 13 days ago

Subscription resumption can take a long time and cause delays in platform event publishing

Platform

When a platform event is published from an apex class, occasionally we see publishing platform events take a considerable amount of time and times out. We see error being thrown Intermittently, and below error is observed: [REQUEST_RUNNING_TOO_LONG] Your request was running for too long, and has...

Scheduled - Summer '19 ·Reported By 14 ·Updated 13 days ago

Unable to Save Record Edits in LEX When Potential Duplicates are Inaccessible and "Bypass sharing rules" is Enabled

Platform , Summer 18

When Duplicate Rules are setup to Bypass Sharing Rules and set to Alert on Edit, Users without access to potential duplicates are blocked from Saving records in Lightning, even when the change should be allowed.

Scheduled - Summer '19 ·Reported By 9 ·Updated 13 days ago

Validation Error encountered when saving records via Lightning quick action: "Required fields are missing: [(Field Name)__c]"

Activities , Lightning

Some customers may encounter an intermittent validation error, when creating a task or other record via Lightning quick action, stating that a required field hasn't been populated even though it has: "Required fields are missing: [(Field Name)__c]" Additionally, some customers may find that when...

Scheduled - Summer '19 ·Reported By 6 ·Updated 13 days ago

SOQL query may return wrong results when adding Ids greater than 2,000 into IN operator for ContentDocumentLink.LinkedEntityId

SOQL query may return wrong results when adding Ids greater than 2,000 into IN operator for ContentDocumentLink.LinkedEntityId

Scheduled - Summer '19 ·Reported By 5 ·Updated 13 days ago

Einstein Bot faces Internal Server Error when training a bot "java.lang.IllegalStateException: Duplicate key [Insert Dialog]"

Service , Einstein Bots

When attempting to train a bot, admins are seeing an Internal Server Error that includes the messaging " java.lang.IllegalStateException: Duplicate key [Insert Dialog]"

Scheduled - Summer '19 ·Reported By 4 ·Updated 13 days ago

Auto-relate Attendees feature is not working with some languages

Activities , Lightning

Auto-relate Attendees in not working, when the logged-in user's language is set to German, Spanish, Italian or Swedish.

Scheduled - Summer '19 ·Reported By 3 ·Updated 13 days ago

Cannot save a new Task record using keyboard shortcuts in Lightning.

Activities , Lightning

User is unable to save a new Task record using keyboard shortcuts(Windows: Ctrl + S macOS: Cmd+S) in Lightning. Following error is displayed. [Error] Review the errors on this page. No access to field ownerIds. Either the field was removed from the entity or access to this field was removed.

Scheduled - Summer '19 ·Reported By 1 ·Updated 13 days ago

Task due date and subject overlapping in today's task card in home page

In the Home tab, in Today's Tasks card, Task's Due Date and Subject overlap when Subject field is more than certain number of characters.

Scheduled - Summer '19 ·Reported By 0 ·Updated 13 days ago

Contact relationship is not set when sending Case email using Lightning Case email action.

Activities , Service , Lightning

If you send an email from a Case using the Lightning email action it will be related to the Case but, it will not be related to the Case Contact. In Classic this works as expected with the email being related if the Case Contact is in the To or CC field.

Scheduled - Summer '19 ·Reported By 15 ·Updated 14 days ago

Visualforce page isn't displaying Map/Set objects properly and is exposing internal Java object

Apex , VisualForce , Summer 18

When a Visualforce page accesses a Map instance variable that contains a Date or DateTime object from its corresponding Apex controller class and displays it to the user, it is not properly formatting the Date and DateTime objects. In the case of the DateTime object, it is exposing the internal Java...

Scheduled - Summer '19 ·Reported By 8 ·Updated 14 days ago

Custom Time field value is cleared out in the Activity Timeline when the page is refreshed.

Activities , Winter 18

Custom Time field value is cleared out in the Activity Timeline when the page is refreshed. This only seems to affect time fields.

Scheduled - Summer '19 ·Reported By 2 ·Updated 14 days ago

User locale is not considered while scheduling an article to publish in future (in Lightning)

Knowledge , Lightning

The Buddhist calendar is ahead of the Gregorian calendar by 543 years. In Lightning, users are not able to schedule publish dates for articles when user Locale is using Buddhist calendar. e.g. Thai Locale

Scheduled - Summer '19 ·Reported By 1 ·Updated 14 days ago

Creating new activity from Case's Open Activities related list doesn't automatically populate Case's Contact in Name (WhoId) field

Activities , Service , Lightning

When creating an Activity from a Case's Open Activities related list in Lightning, the case contact is not automatically input in the Task or Event's Name (WhoId) field. When performing the same in Classic, the case's contact is automatically input into the new activity's Name field. This is a...

Scheduled - Summer '19 ·Reported By 5 ·Updated 15 days ago

Salesforce App issue when saving Task using Call productivity action

Mobile

When admins have created more than one ' Log a Call ' Global action (this is shown as the yellow Call action) it is possible to run into issue upon saving the task. Users may see an error: Task: bad field names on insert/update call: [reference field] Salesforce doesn't necessarily recommend creating...

Scheduled - Summer '19 ·Reported By 4 ·Updated 15 days ago

Unsanswered Question component border color is not modified when a custom color is set under Theme > Colors in Community Builder

Communities

The border color of the links in the 'Unanswered question' component is grey. This is true regardless of the border color set within Themes > Colors in Community Builder.

Scheduled - Summer '19 ·Reported By 1 ·Updated 15 days ago

New Message Button is non functional when placed in the Content Region in Community Builder

Communities

Within a Lighting Community (Customer Service) the New Message Button is none functional when placed in the Content region for any page in Community Builder.

Scheduled - Summer '19 ·Reported By 1 ·Updated 15 days ago

Regression : On 218, PDF which is rendered by Visualforce page is not shown in iframe of AlohaPage

Apex , VisualForce , Spring 19

On 218, PDF which is rendered by Visualforce page is not shown in iframe of AlohaPage.This does not occur on 216. >> Actual Result PDF is not shown in iframe of AlohaPage. >> Expected Result PDF should be shown in iframe of AlohaPage.

Scheduled - Summer '19 ·Reported By 0 ·Updated 15 days ago

[LEX] Task Split View and Table View scroll bar missing in Firefox

Activities , User Interface , Lightning , Spring 19

In the Firefox browser, the scroll bar does not show up when viewing Tasks both in the Split View and the Table View. Scrolling with the mouse wheel does not work either.

Scheduled - Summer '19 ·Reported By 3 ·Updated 16 days ago

Lightning reports - Grouping on data/time field appears as single date/time instead of grouped date in Formatted Export

Analytics

When a date/time field is added as a grouping in a report, the field is grouped by date (e.g. calendar day, fiscal year) When a Formatted Export is performed on the report, the grouping appears as a singular date/time (e.g. 1/8/19 9:00 AM) instead of the selected date grouping (e.g. January 2019).

Scheduled - Summer '19 ·Reported By 2 ·Updated 16 days ago

Screen Flows Launched by Quick Actions Display Duplicate Labels in Communities

Communities , Flow

Organizations that attempt to launch a Screen Flow in Communities via a Quick Action will find that the Label / Header associated with the action will display twice.

Scheduled - Summer '19 ·Reported By 64 ·Updated 17 days ago

When a path that is outside of a domain's custom URLs' path prefixes is accessed on a domain that does not have a root site, error is shown

Sites , Communities

When a request is made on a domain for a path that does not match any of its custom URLs' path prefixes, which means that no custom URL on that domain uses the '/' root path prefix, the error page that is rendered is Salesforce's generic down-for-maintenance page and not a configurable error page.

Scheduled - Summer '19 ·Reported By 18 ·Updated 17 days ago

Salesforce App - Calendar jumps ahead several months when switching from Landscape to Portrait

Mobile , Lightning

Some customers have reported an issue with the Calendar screen in the Salesforce mobile app. When switching from Landscape and Portrait modes, the Calendar date section will become blurred and will skip to later months in the year. This can be reproduced on iOS iPad and on Android tablets. Salesforce...

Scheduled - Summer '19 ·Reported By 8 ·Updated 17 days ago

Unlocked Packages with Namespaces failing to save custom Metadata

Packaging , Metadata , Spring 19

Unlocked Packages with a Namespace in Winter '19 fail to save Metadata. User may see "Error An internal server error has occurred" and an error ID.

Scheduled - Summer '19 ·Reported By 7 ·Updated 17 days ago

[Lightning] FromAddress and ToAddress fields are blank in Activity Timeline when EmailMessage records with status 0 are inserted using Apex

Activities , Apex , Lightning

FromAddress and ToAddress fields are blank in Lightning Activity Timeline when the EmailMessage records with status 0 are inserted using Apex. However, these fields are saved correctly in the database.

Scheduled - Summer '19 ·Reported By 7 ·Updated 17 days ago

Knowledge Lightning translation switcher component does not translate the "[Published]" & "[Default]" label values

Knowledge

Knowledge Article translation switcher in Lightning Experience may not show "[Published]" & "[Default]" label values translated to the Users current active language value.

Scheduled - Summer '19 ·Reported By 0 ·Updated 17 days ago

When resizing a Softphone for a Canvas App CTI adapter does not work as expected

CTI , Service Cloud Console

Resizing a Softphone for a Canvas App CTI adapter does not work as expected. When the default Softphone height and width are used in the UI of the Call Centre, the panel doesn't resize. When you focus away the panel disappears and the following JavaScript error can be observed in the console: Uncaught...

Scheduled - Summer '19 ·Reported By 11 ·Updated 20 days ago

Setting RelatedTo Object within new Task can cause Lookup Panel to error on mobile UI

Mobile

During Task creation, when a user attempts to set the related to Object within the lookup field, they may experience a GACK error intermittently. Users may see an error with a Stack trace ID of: 713799292 This has been seen within the Salesforce App and the one.app mobile web UI. Engineering is working...

Scheduled - Summer '19 ·Reported By 1 ·Updated 20 days ago

Classic: Notes related list Last Modified displays ContentNote insert date/time instead of LastModifiedDate set on insert with audit fields enabled

Content and Files , Sales and Marketing , Data Loader , User Interface

This is a continuation of the previous Known Issue (W-4463086) here: Last modified fields in Notes related list and printable view displays incorrect data https://success.salesforce.com/issues_view?id=a1p3A000000EQY6QAO The Notes related list in Classic incorrectly shows the Last Modified date/time...

Scheduled - Summer '19 ·Reported By 1 ·Updated 20 days ago

Cannot open newly created "Task" from Today App within Salesforce Mobile on iPad devices.

Mobile

Cannot open newly created Task from Today App within Salesforce Mobile for iOS - iPad devices.

Scheduled - Summer '19 ·Reported By 1 ·Updated 20 days ago

Encryption Enablement on Contact.Name Pending because Flow filter on Contact First Name and last Name

Platform Encryption , Spring 18 , Winter 18

Affected to Winter '18 and Spring '18. Enable Contact.Name pending forever because Exception in validating process.

Scheduled - Summer '19 ·Reported By 1 ·Updated 20 days ago

Lightning Omni-Channel Presence Status scroll bar disappears with more than 11 statuses

Live Agent , Service Cloud Console , Lightning

If an org has 11 or more presence statuses and is utilizing Omni-Channel in Lightning, clicking on the scroll bar to view the rest of the statuses will cause the status list to disappear.

Scheduled - Summer '19 ·Reported By 14 ·Updated 21 days ago

LFO sidepanel pull first name and last name in wrong order on new contact if the email from name contain '(', ')', other special characters

Platform , Outlook

LFO sidepanel pull first name and last name in wrong order on new contact if the email from name contain '(', ')', other special characters

Scheduled - Summer '19 ·Reported By 3 ·Updated 22 days ago

Cannot save List View chart if Chart Name contains multibyte characters: "Chart name cannot contain special characters"

Cannot save List View chart if Chart Name contains multibyte characters: "Chart name cannot contain special characters"

Scheduled - Summer '19 ·Reported By 1 ·Updated 22 days ago

Error when trying to load Territory Forecast in Lightning.

An admin user who is not part of the territory hierarchy sees a splash page when they navigate to the Territory Forecast type page. When they jump to a user (who is a Forecast Manager on user role hierarchy with subordinates) will see an exception on page. When they jump to a rep user who is also...

Scheduled - Summer '19 ·Reported By 0 ·Updated 22 days ago

Access to entity 'ConferenceNumber' denied

Apex , Lightning

Aura context is not released after Aura Definition is saved. This has been found to impact stateful batch Apex jobs if they store the result of Schema.getGlobalDescribe() into the job's state.

Scheduled - Summer '19 ·Reported By 5 ·Updated 23 days ago

Record Detail page throws an error in the Community when the assigned Audience Criteria uses Record Types for 2 or more objects

Communities

Record Detail page will load with Internal Server error when an Audience is assigned to the page and the criteria uses Record Types from 2 or more objects.

Scheduled - Summer '19 ·Reported By 1 ·Updated 23 days ago

HasEditAccess field returning incorrect result for User with no Edit access on record when queried through SOQL

Performing a SOQL query on "HasEditAccess" field of sObject "UserRecordAccess" (https://developer.salesforce.com/docs/atlas.en-us.sfFieldRef.meta/sfFieldRef/salesforce_field_reference_UserRecordAccess.htm) for a User who is prevented from editing a record through Sharing Settings will return incorrect...

Scheduled - Summer '19 ·Reported By 6 ·Updated 24 days ago

Lightning displaying Activity start date in reference views differently than Classic displays the information

Lightning is displaying the activity "Start Date" field as just the date value instead of a date/time value like it does in Classic.

Scheduled - Summer '19 ·Reported By 3 ·Updated 24 days ago

Inconsistent number of decimal places for certain fields in related list vs. detail page for QLI with "More Decimals on Price" enabled.

Sales and Marketing

When "More Decimals on Price" is enabled for an organization, Related list view of the Quote Line Item (QLI) show more than two decimals places for "Total Price" and "Subtotal" while the detail page for any entry in QLI only show these fields with two decimal places.

Scheduled - Summer '19 ·Reported By 1 ·Updated 24 days ago

Missing dependent object: Field: <Object Name>.LastViewedDate error occurs when Apex class with API version 28.0+ is used in VF with API version 27.0-

Apex , VisualForce

Missing dependent object: Field: <Object Name>.LastViewedDate (or LastReferencedDate) error occurs on submit if VF version is 27.0 or less and Apex Class using SObject is 28.0 or higher. -- common.apex.runtime.DependencyMissingOnDeserialization$Field: The configuration of your org has changed, please...

Fixed - Summer '19 ·Reported By 25 ·Updated 27 days ago

Overlap with 'Three column' on lightning App Page when using Edge Browser

'Three Column' Lightning App Page is not working in Edge browser. Columns overlap and appears below column1.

Scheduled - Summer '19 ·Reported By 2 ·Updated 27 days ago

Quote template spacing inconsistent with hidden field labels

User Interface

Line spacing in quote pdf doesn't works correctly when field labels are set to hidden.

Scheduled - Summer '19 ·Reported By 0 ·Updated 27 days ago

_HL_ENCODED displayed when Formula text with Hyperlink is included in Approval Post Templates.

Platform

Formula text with hyperlink is displaying _HL_ENCODED in the Approval Post Templates in the chatter feed.

Scheduled - Summer '19 ·Reported By 19 ·Updated 28 days ago

Option to create New Lead or Contact When Adding Campaign Member From Related List is Missing in Spring 19

Spring 19

In a Spring 19 organization, when adding campaign members via the standard "Add Contacts" or "Add Leads" buttons on the Related List, the option to create a new Contact or Lead from the search bar has disappeared.

Scheduled - Summer '19 ·Reported By 11 ·Updated 28 days ago

New Picklist Values are not retrieved with Record Type with sfdx force:source:pull

Salesforce DX

When a new picklist value is added to a record type in a scratch org, a subsequent force:source:status or force:source:pull does not grab the changes.

Scheduled - Summer '19 ·Reported By 8 ·Updated 28 days ago

Standard edit page redirected from a VF page edit action override using the nooverride parameter doesn't return to the original context

When overriding the standard edit action on an object with a VF page that redirects to a standard edit page and uses the nooverride param, a new console tab is opened that displays a standard edit page modal in lightning console apps. Expected result: When clicking on save or cancel on the newly...

Scheduled - Summer '19 ·Reported By 5 ·Updated 29 days ago

setTreatTargetObjectAsRecipient(false) and setWhatId() prevent Task and EmailMessage record creation

Apex

setTreatTargetObjectAsRecipient(false) and setWhatId() prevent Task and EmailMessage record creation

Scheduled - Summer '19 ·Reported By 3 ·Updated 29 days ago

Cannot upload files with default system admin user when an org is created using a Trialforce template

AppExchange , Packaging

Some partners may observe that when they create a new Trial org from the TSO org they are not able to upload any files to the Trial org with the default System Admin user. Please note that this only affects the default system admin user, subsequent admin users that are created manually after the Trial...

Scheduled - Summer '19 ·Reported By 2 ·Updated 29 days ago

Cipher text is shown on Company(Account) Name of Campaign Member when Contact.Name is not encrypted

Campaigns , Platform Encryption

Cipher text is shown on Company(Account) Name of Campaign Member when Contact.Name is not encrypted Actual Result e.g.) ?Axx0000005IzD5c/4tL8X5kILgbGL59pGeZjbexvtJLCgRgYszihm7sg=? Expected Result e.g.) acctW5826944

Scheduled - Summer '19 ·Reported By 0 ·Updated 29 days ago

Issue with multiple CSAT Questions on a Survey Page

Service

When there are multiple CSAT questions on a Survey page, the value is deselected after proceeding to answer the next CSAT Scale question in the survey. This issue only happens while answering the survey. Thou answers are deselected, they are still saved in the "Survey Question Responses" record.

Scheduled - Summer '19 ·Reported By 12 ·Updated 30 days ago

Winter '18 Apex Debug Logs on Invocable Methods from Process Builder on User Presence Objects Do Not Appear

Apex

When a Process Builder flow that executes based on creation or changes to a User Presence object calls an Apex InvocableMethod, the debug log for that call doesn't appear, EVEN THOUGH the code does execute. This works correctly for any other object type, and also used to work for User Presence in 2...

Scheduled - Summer '19 ·Reported By 11 ·Updated 30 days ago

Multi-line edit freezes up after entering some data in some cases in lightning

Multi-line edit freezes up after entering some data in some cases in lightning. It can be reproduced on multiple browsers (Chrome, Firefox, Safari, IE)

Scheduled - Summer '19 ·Reported By 5 ·Updated 30 days ago

Optional route parameters that use multibyte characters are being stripped from the URL in Communities.

Communities

Optional route parameters that use multibyte characters are being stripped from the URL within Lightning Communities.

Scheduled - Summer '19 ·Reported By 1 ·Updated 30 days ago

SOQL Queries on Custom Metadata is case sensitive

Apex , Metadata

SOQL Queries on Custom Metadata is case sensitive

Scheduled - Summer '19 ·Reported By 42 ·Updated 2019-02-18

Logout SLO creating a popup window in Mozilla and a blank screen in all other browsers upon logging out from SP

API , Authentication

Logout SLO creating a popup window in Mozilla and a blank screen in all other browsers upon logging out from SP Actual Result ========== It is navigating to blank screen/ Popup window based on browser. Expected Result ============= It should nagivate to logout page successfully.

Scheduled - Summer '19 ·Reported By 5 ·Updated 2019-02-18

Lightning only: Calendar Date Range Label display is not in lined with Thai Locale on main page

Activities , Analytics , Platform , Summer 18 , Lightning

Lightning only: Calendar Date Range Label display is not in lined with Thai Locale on main page

Scheduled - Summer '19 ·Reported By 1 ·Updated 2019-02-16

Users without "View Setup and Configuration" permission enabled on their profile cannot view New button for Action Plan lightning component

Users without "View Setup and Configuration" permission enabled on their profile cannot view New button for Action Plan lightning component in Financial Service Cloud(FSC)

Scheduled - Summer '19 ·Reported By 4 ·Updated 2019-02-15

Font Colors Defined in Survey Builder Lost on Preview and Activation

Service , Lightning

When creating a New Survey – or when creating a new Version of a Survey - changes to Font Colors are displayed as expected in Builder but are lost during Preview or Activation. The changes are retained in ‘Title’ fields but are lost elsewhere.

Scheduled - Summer '19 ·Reported By 6 ·Updated 2019-02-13

Email recieved per Transaction Security Policy via mobile app contains userName as "null"

Apex , Mobile

Ref: https://developer.salesforce.com/docs/atlas.en-us.securityImplGuide.meta/securityImplGuide/security_overview_transactions.htm https://developer.salesforce.com/docs/atlas.en-us.securityImplGuide.meta/securityImplGuide/security_transactions_apex_policies.htm When email is invoked for defined...

Scheduled - Summer '19 ·Reported By 4 ·Updated 2019-02-13

Files Title field overflows to neighboring field in IE11

Content and Files , Spring 19

When using IE11, the Title field in the Files tab list view overflows to the neighboring field when the browser window is sized to truncate the field.

Scheduled - Summer '19 ·Reported By 0 ·Updated 2019-02-13

Unable to edit recurring Task of type monthly

While editing a series of recurring task and updating the Repeat field from "Every Other Month" to 'Every month' or vice-versa it throws the error below: "Review the errors on this page. Day of week must be blank for type Recurs Monthly."

Scheduled - Summer '19 ·Reported By 0 ·Updated 2019-02-12

iOS Phone and Tablet scrolling issue on Tasks where fields scroll beyond page

Mobile

On iPads and iPhones, when navigating to Tasks tab and selecting an existing task, scrolling will allow for the page content to move off of the page (beyond header). This can be replicated in any org. Also noticed was that the page does not always scroll to top when you do come back to the Task Detail...

Scheduled - Summer '19 ·Reported By 0 ·Updated 2019-02-11

PendingServiceRouting is getting deleted when the case owner changed from user to queue & SBR is enabled

Omni-Channel

PendingServiceRouting is getting deleted when the case owner changed from user to queue & SBR is enabled

Scheduled - Summer '19 ·Reported By 20 ·Updated 2019-02-08

Failed to convert Lead with unique constraint violation when associated events have multiple invitees.

Sales and Marketing

When you attempt to convert lead records in the followings conditions, it fails due to ‘duplicate value found’ error. - Custom field with unique option is defined in Activity entity. - The above custom field stores value. - Lead related Event records store multiple invitees.

Scheduled - Summer '19 ·Reported By 11 ·Updated 2019-02-08

When currency conversion_rate is set to very small value, Schedule related Action button of the Opportunity Product is not displayed

When the currency conversion rate is set to very small decimal value, the system is not able to handle this properly and is causing button display issues on the Opportunity scheduling.

Scheduled - Summer '19 ·Reported By 1 ·Updated 2019-02-08

Deployment is taking longer time when Einstein Activity Capture is enabled

Metadata , Change Sets , Einstein Activity Capture

Deployment can take longer time if an org has Einstein Activity Capture enabled and there are changes being made to permissionset , PermissionSetAssigments and users.

Scheduled - Summer '19 ·Reported By 1 ·Updated 2019-02-08

Incorrect value in Expiry field in Asset Tokens

API

The "exp" field within asset tokens generated by Salesforce does not reflect the "Token Valid for" time setting within the Salesforce Connected App settings.

Scheduled - Summer '19 ·Reported By 3 ·Updated 2019-02-07

Lightning Case Milestone does not take timezone of organization's Business Hours into consideration

Service , Lightning

Lightning Case Milestone does not take timezone of organization's Business Hours into consideration and counts down in the UI. The issue will be isolated to the UI tier. On the backend the milestone does not countdown until it needs to.

Scheduled - Summer '19 ·Reported By 12 ·Updated 2019-02-06

Apex before trigger HtmlBody override does not work when incoming Email has an inline image

In email to case, if an incoming email contains an inline image, and you have a before insert trigger that modifies the HtmlBody, the change will not be kept and will be overridden with the original HtmlBody.

Scheduled - Summer '19 ·Reported By 8 ·Updated 2019-02-06

Error when downloading Content delivery

When Flash is enabled, when trying to download Content Delivery as PDF, you may see the error message "Unable to Process Request We couldn't access the content delivery. This content has been deleted, doesn't exist, or can't be previewed."

Scheduled - Summer '19 ·Reported By 1 ·Updated 2019-02-06

Cannot delete a custom object after removing the reference in global inner apex class

Apex , API , VisualForce , Custom Objects , Sandbox , Change Sets

If you changed an old custom object reference ( from within an Apex class ) to a new custom object having a same name custom field in global inner apex class by deployment in order to delete the old custom object. However the old custom object cannot be deleted when visualforce page refers to the...

Scheduled - Summer '19 ·Reported By 0 ·Updated 2019-02-06

Default Opportunity Team not being added correctly

Sharing , User Interface

When the external Organization Wide Defaults is private, the user is not system admin and the opportunity owner is not account owner, the default opportunity team may not be added automatically. The same issue exists for owner change as well.

Scheduled - Summer '19 ·Reported By 30 ·Updated 2019-02-05

Apex CPU time limit is not enforced if an Apex test runs in synchronous mode

Apex

Apex CPU time limit is not enforced in synchronous tests. A System.LimitException exception is not thrown even if a test method consumes CPU time and its execution time exceeds the max allowed time.

Scheduled - Summer '19 ·Reported By 8 ·Updated 2019-02-05

The Enqueued Time in Developer console shows a blank value/ incorrect Day/Month when timezone of machine is GMT and date format is DD/MM/YYYY

Apex , API , Developer Console

The Enqueued Time in Developer console shows a blank value/ incorrect Day/Month when timezone of the machine is GMT and date format is DD/MM/YYYY. It is a day to month formatting issue and it takes the date from DD/MM/YYYY and shows it as MM/DD/YYYY when the Apex Test Class is run. Example, 01/12/2018...

Scheduled - Summer '19 ·Reported By 4 ·Updated 2019-02-05

Unassigned Record Page Incorrectly Displays on Initial Opportunity Load from Search Results in Lightning

User Interface

Environments are not respecting the assigned Record Page on initial loading of Opportunities in Lightning when accessed from search results and list views. For apps with no explicit assignments, a random (unassigned) Record Page gets loaded and it takes a manual page refresh to allow the defined Org...

Scheduled - Summer '19 ·Reported By 1 ·Updated 2019-02-04

The first event of the recurring event may not be created

Activities

In Aloha/Classic, the first event of the recurring event may not be created when the start date is in the end of month date or last few days of the end of the month.

Scheduled - Summer '19 ·Reported By 1 ·Updated 2019-02-04

SOQL returns no rows from ContentDocument once after execution a SOQL query to select a cross reference object's field

Apex

When system admin user executes SOQL query (select id from ContentDoucment where id ='Content Owned by Standard User and Shared with Account'), the SOQL returns no rows from ContentDocument after execution of an unrelated SOQL query to select a cross reference object's field. Admin should be able...

Scheduled - Summer '19 ·Reported By 21 ·Updated 2019-02-02

Export Event button not present in the Organization.

Some organizations might be missing the 'Export Event' button, previously 'Add To Outlook'. You will see that the button is not present to add it to the Page Layout. Some organizations were created from a template where the button was missing.

Scheduled - Summer '19 ·Reported By 4 ·Updated 2019-02-02

[Classic SC] Opening VF page with openPrimaryTab/openSubTab shows Aloha layout when "Remove Instance Names From URLs" CRUC is activated

Visualforce pages opened with openPrimaryTab/openSubTab display in an Aloha context after activating critical update "Remove Instance Names From URLs for Visualforce, Community Builder, Site.com Studio, and Content Files".

Scheduled - Summer '19 ·Reported By 4 ·Updated 2019-02-01

Cancel button is not responsive after validation error when creating new Task

Activities , Lightning

In Chrome, Edge, and Safari browsers when users choose to create a new Task from the Task Navigation Item in Lightning and encounter a validation error, the cancel button becomes unresponsive.

Scheduled - Summer '19 ·Reported By 2 ·Updated 2019-01-31

When searching in lighting global search box filtered by Analytics, suggestions are returning dashboard ids instead of dashboard names.

Analytics , Search , Lightning

When searching wave dashboards in lighting global search box and you filtered by Analytics, suggestions are returning dashboard ids instead of dashboard names.

Scheduled - Summer '19 ·Reported By 2 ·Updated 2019-01-31

Logo on Global Header in Lightning Design System is not displayed in Lightning Application

Lightning

Logo on Global Header in Lightning Design System is not displayed in Lightning Application.

Scheduled - Summer '19 ·Reported By 0 ·Updated 2019-01-31

Survey first questions start ratings are bigger than all subsequent questions (Firefox Only)

Service , Winter 19

When opening an survey in Firefox, if the survey uses a start rating, the first question will have much bigger stars than all subsequent questions. Note: This issue does not occur if you are using firefox on a mobile device.

Scheduled - Summer '19 ·Reported By 2 ·Updated 2019-01-30

InlineEdit Billing Address is incorrectly ordered in "English (Hong Kong SAR China)" locale

Lightning

InlineEdit Billing Address is incorrectly ordered in "English (Hong Kong SAR China)" locale.

Scheduled - Summer '19 ·Reported By 10 ·Updated 2019-01-29

Spring'19 updated Orgs, when using an older version of Chrome and closing a primary tab that had at least one subtab open, the subtab remain on screen

Service Cloud Console

In Spring'19 updated Orgs, if the user is using an older version of Chrome (v54 tested), and a primary console tab in classic console has a subtab opened by sforce.console.openSubtab, closing that primary tab does not close its subtabs - Actual Result The subtabs remain after the primary tab is closed -...

Scheduled - Summer '19 ·Reported By 3 ·Updated 2019-01-29

'Channel' multi-picklist take a long time to load when org contains high number of custom objects.

Service

In the Lightning Quick Text 'New' modal, loading of the 'Related To' picklist and 'Channel' multi-picklist stalls / takes a long time when an org contains a high number of custom objects.

Scheduled - Summer '19 ·Reported By 0 ·Updated 2019-01-29

Related parent external object data are not displayed on report when report type has object relationships

Analytics

Related parent external object data are not displayed on report when report type has object relationships. When a report type has an object relationship to join with another object, values of related parent external objects are blank. The same issue happens if a custom object has an external lookup...

Scheduled - Summer '19 ·Reported By 4 ·Updated 2019-01-26

Cancel button on Change Record Type panel doesn't respect the color of theme/branding

User Interface , Lightning

The Cancel button on Change Record Type panel doesn't respect the color of theme/branding.

Scheduled - Summer '19 ·Reported By 3 ·Updated 2019-01-25

Orgs containing Audience with FieldBased criteria (with custom fields) causes builder to error

Communities

Internal server errors in community builder on accessing builder from Communities Setup on Winter 19 updated Orgs.

Scheduled - Summer '19 ·Reported By 0 ·Updated 2019-01-25

"Partner Super User" checkbox is disabled if there is a workflow or process builder on User object

Workflow , Communities , Process Builder

Editing a user can disable the Partner Super User permission if there is a workflow/process builder on User object.

Scheduled - Summer '19 ·Reported By 11 ·Updated 2019-01-24

Email formula text field value is broken when internet country code is inserted between the dot and @ sign

Summer 17

The email formula text field is showing a broken email if the email address has an internet country code between a dot(.) and @ sign. For example test.li@sfdc.com. li is code for country Liechtenstein.

Scheduled - Summer '19 ·Reported By 0 ·Updated 2019-01-23

Tooltip icon for Subject field in Task is not displayed in Lightning

Activities , Lightning

In lightning, tooltip icon for Subject field in Task is not displayed. This issue occurs when creating, editing or inline editing a task record. Viewing a task record in record detail shows tooltip icon.

Scheduled - Summer '19 ·Reported By 5 ·Updated 2019-01-22

'Create PDF' standard VF override opens 'Edit' page in LEX

When the 'Create PDF' standard button for the Quote object is overridden with a Visualforce page, the button opens the standard 'Edit' page in LEX.

Scheduled - Summer '19 ·Reported By 3 ·Updated 2019-01-22

Live Agent Supervisor doesn't update when changing button filters if supervising user doesn't have visibility on all skills for the selected button

Service

When an org has chat buttons with multiple skills on them, and a supervisor only has visibility to some of those skills (via Live Agent Configuration), they'll be able to select these buttons to filter in LA supervisor, but doing so won't actually update the supervisor view. - Actual Result The user...

Scheduled - Summer '19 ·Reported By 2 ·Updated 2019-01-22

Pop-Out Utility Renders Flow in Popped-Out Child Window

Service Cloud Console , Flow , Lightning

A Lightning flow initiated from a popped-out utility in a standard navigation app renders in the child window instead of the parent window. Note: The flow is still fully functional within the scope of supported functionality/API but it may be a poor user experience.

Scheduled - Summer '19 ·Reported By 1 ·Updated 2019-01-22

Null condition in Switch statement not recognized as expected when multiple conditions exist.

Null condition in Switch statement not recognized as expected when multiple conditions exist.

Scheduled - Summer '19 ·Reported By 0 ·Updated 2019-01-22

Vertical scrollbar may disappear when adding a shared calendar in another LEX Console tab

When adding multiple calendars in a Lightning Console tab, the scrollbar may disappear in custom app pages. Also, further testing shows the same behavior may happen outside the lightning console tab.

Scheduled - Summer '19 ·Reported By 5 ·Updated 2019-01-21

Resource field not visible on custom formula fields on Resource Absence

Service

Resource field not visible on custom formula fields on Resource Absence.

Scheduled - Summer '19 ·Reported By 1 ·Updated 2019-01-21

ActivityDateTime Field Used In Formula Prevents Formula From Rendering In Activity Related Lists

Using ActivityDateTime (which is an Event field) in a formula on Activity will prevent the formula from rendering in Activity Related Lists in Lightning, even if the field is not evaluated. For example, in this formula: IF( IsTask, TEXT(ActivityDate), TEXT(ActivityDateTime) ) Even when a...

Scheduled - Summer '19 ·Reported By 1 ·Updated 2019-01-21

Login page should support Danish as a language

Authentication

Embedded login doesn't support Danish right now, even though it's a supported language within the app. This is a general bug with the login page and not just embedded login.

Scheduled - Summer '19 ·Reported By 1 ·Updated 2019-01-19

Deterministic encryption cause Non-selective query exception when querying against Name fields

Apex , Platform Encryption

Deterministic encryption cause Non-selective query exception when querying against Name fields.

Scheduled - Summer '19 ·Reported By 8 ·Updated 2019-01-18

After "Remove Instance Names From URLs for Visualforce, Community Builder, Site.com Studio, and Content Files" CRUC is toggled, redirect loop happens

VisualForce

After "Remove Instance Names From URLs for Visualforce, Community Builder, Site.com Studio, and Content Files" CRUC is toggled, redirect loop happens only on sandbox.

Scheduled - Summer '19 ·Reported By 12 ·Updated 2019-01-17

Usage based entitlment consumption are not being tracked

User Interface

Usage based license entitlement consumption is not being tracked so administrators are not aware of how many logins the org has consumed.

Scheduled - Summer '19 ·Reported By 6 ·Updated 2019-01-17

"Relax IP restrictions" of ConnectedApp doesn't work for Customer Community User

Mobile , Communities

Although "IP Relaxation" on "Salesforce1 for iOS" is set to "Relax IP restrictions", Customer Community User cannot log in to the Community due to "Restricted IP" of the profile.

Scheduled - Summer '19 ·Reported By 5 ·Updated 2019-01-17

Platform Column in Login History Does not Escape Commas

Summer 18

Login history does not escape commas within the Platform column, which can result in difficult to read CSV exports.

Scheduled - Summer '19 ·Reported By 2 ·Updated 2019-01-17

In VF pages, classic styles are shown after rerendering part of page when using lightningStylesheets="true" on Lightning Experience

VisualForce , Lightning

Apex:tabPanel is used in VF page with lightningStyleSheets="true". When rerendering a part of the page then some elements are still getting Classic styles.

Scheduled - Summer '19 ·Reported By 4 ·Updated 2019-01-16

Using Provisioning Wizard for a connected app fails just after clicking "Finish" button.

When using the User Provisioning Wizard for a connected app, it fails with an error just after clicking on "Finish" button at the final step.

Scheduled - Summer '19 ·Reported By 0 ·Updated 2019-01-16

Past Chats in Lightning Console only display first row of a chat.

Live Agent , Lightning

In lightning console, Past Chats in Live Chat Transcripts only displays first row of a chat. For example, if chat transcripts include sentence with line break like following. Test1 Test2 Past Chats only displays “Test1”.

Scheduled - Summer '19 ·Reported By 2 ·Updated 2019-01-15

Identity Embedded Login Widget authentication fails for Community users with '+' in their username

Authentication

- If the username contains "+" symbol, Identity Embedded Login Widget Authentication fails whereas Salesforce Community Login is successful for the same username.

Scheduled - Summer '19 ·Reported By 4 ·Updated 2019-01-14

Reports Errors when reporting on StartTime and EndTime fields on the Time Slots Object

Analytics , Spring 18

Reports created using StartTime and Endtime fields on the Time Slots object are returning errors and are not accessible. Users also experience errors when they attempt to add StartTime and Endtime fields to a report. Example Error: An internal error occurred while processing your request. Error...

Scheduled - Summer '19 ·Reported By 3 ·Updated 2019-01-12

"Insufficient permissions to disable account as portal" error occurs when Platform Users deactivate Community user from Person Account

Communities

The following validation error occurs when platform user is disabling customer user from Person Account record: Validation Errors While Saving Record(s) There were custom validation error(s) encountered while saving the affected record(s). The first validation error encountered was "Insufficient...

Scheduled - Summer '19 ·Reported By 24 ·Updated 2019-01-10

Partner community user cannot search Events in Tabs + Visualforce template community.

Communities

In Tabs + Visualforce template community, partner community user cannot search Events record even accessible.

Scheduled - Summer '19 ·Reported By 0 ·Updated 2019-01-10

File and Content Reports timing out

Content and Files , Operational Analytics - Reports

File and Content reports may time out if they are not limited by File ID and contain the fields Posts, Post Comments, Likes, Shares, Links

Scheduled - Summer '19 ·Reported By 2 ·Updated 2019-01-09

No feed item is generated when a task is created from workflow when a case comment is added in a Community

Chatter , Workflow , Communities

A feed item is not being created on a Case Comment when the action fires a workflow rule that creates a new task. This occurs when the action is done within a Community.

Scheduled - Summer '19 ·Reported By 4 ·Updated 2019-01-08

Internal Server Error when accessing Home page in Salesforce Tabs + Visualforce Community without the Access Activities permission

Activities , Communities

Internal Server Error when external user (Partner Community, Customer Community) accesses community home page with the Tasks component and the user does not have the Access Activities permission.

Scheduled - Summer '19 ·Reported By 1 ·Updated 2019-01-08

Custom Email Field displays escaped validation message in Edit page

User Interface

Custom Email Field displays escaped validation message in Edit page. - Actual Result Duplicate value on record: <a href="/0010M00001QYwJv">Company</a> - Expected Result. Duplicate value on record: Company *(hyper link)

Scheduled - Summer '19 ·Reported By 1 ·Updated 2019-01-02

Managed package upload is failing on "Required fields are missing: [Relationship Field]"

Unable to view dependencies on managed package and unable to upload the same managed package due to internal server errors: Error ID: 963061838-146 (-1074685417) or Error ID: 1509137115-8278 (124023938) The Error ID might be different is some cases. The error is thrown because the target...

Scheduled - Summer '19 ·Reported By 1 ·Updated 2018-12-28

On an org using Enterprise Territory Management, "Invalid value specified: role" Error is return when editing Opportunity reports In Lightning

Analytics

On an org with Enterprise Territory Management, when you create or edit an opportunity reports in lightning, selecting "my territories' opportunities" & "my territories team's opportunities" filters will return "Invalid value specified: role., Invalid value specified" error. This issue doesn't occur...

Scheduled - Summer '19 ·Reported By 0 ·Updated 2018-12-26

Internal Server Error when using 'Printable View' in Work Order or Work Type records if the "Service Report Template" field is added on the layout

When using 'Printable View' in Work Order or Work Type records if the "Service Report Template" field is added on the page layout, you'll get an Internal Sever Error.

Scheduled - Summer '19 ·Reported By 7 ·Updated 2018-12-20

Web-to-Lead submitted from Community does not save Website field value

When generating Leads using Web-to-Lead in an HMTL form inside a Community, the website field won't be filled with a value on the resulting Lead

Scheduled - Summer '19 ·Reported By 2 ·Updated 2018-12-17

Tasks are not getting created during lead conversion if default Subject field is left blank

Activities

Task information entered during lead conversion in Classic does not create tasks on the account nor on the contact if default Subject field is left blank.

Scheduled - Summer '19 ·Reported By 0 ·Updated 2018-12-17

Data Category label being returned as name and name as label

Apex , Knowledge

When running a SOQL query against DataCategorySelection, the label and data category name are reversed if both are in the same query.

Scheduled - Summer '19 ·Reported By 2 ·Updated 2018-12-13

LEX Console navigation items cannot be scrolled using the keyboard without focusing a focusable element within the content

LEX console navigation items cannot be scrolled using the keyboard without focusing a focusable element within the content

Scheduled - Summer '19 ·Reported By 1 ·Updated 2018-12-13

Deactivating User Failure doesn't show Failure reason in Lightning Experience (LEX)

Lightning

When user deactivation fails due to specific reason, Classic UI can show the Failure reason, however Lightning Experience UI does not. Classic: Cannot inactivate user that is the value of a hierarchy field: xxxxxx. Lightning: N/A

Scheduled - Summer '19 ·Reported By 6 ·Updated 2018-12-12

Encounter Internal Server error during adding territory to opportunity when the opportunity has no account associated

Customer has enabled TM 2.0 and when they are trying to assign territories to their opportunities they are seeing an internal server error in the lookup icon. - this is because the opportunity does not have an account associated with it. For opportunities with account, the operation works as expected...

Scheduled - Summer '19 ·Reported By 2 ·Updated 2018-12-11

In LEX, scrollbars disappear after uploading a file with a Related List component when populating required custom field

Lightning

In Lightning, after uploading a file and populating required fields using a Related List File component, scrollbars on the page disappear.

Scheduled - Summer '19 ·Reported By 5 ·Updated 2018-12-04

Users without "View Setup and Configuration" permission enabled on their profile cannot view Quick Text or Macro folders

Users without "View Setup and Configuration" permission enabled on their profile cannot view Quick Text or Macro folders

Scheduled - Summer '19 ·Reported By 26 ·Updated 2018-11-29

Submit button not disabled when creating new record from lookup search

For standard objects that support creating a new record from the lookup search (eg. Account, Contact), the submit buttons remain active after the form has been submitted, allowing subsequent form submissions that can result in multiple duplicate records being created.

Scheduled - Summer '19 ·Reported By 1 ·Updated 2018-11-27

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