Known Issues · Releases · Spring '18

Package installation/upgrade fails with: "We couldn't retrieve the design time component information for component"

Package installation/upgrade failing with ERROR: "We couldn't retrieve the design time component information for component"

Scheduled - Spring '18 ·Reported By 31 ·Updated Yesterday

Omni records are not routing when they were assigned to Omni queue via Field Update

Live Agent

Field Update actions from Approval Processes and Workflows that change the owner to an Omni Queue doesn't initiate creation of Pending Service Route (PSR) record. Without the PSR record, the records in the Omni Queue will not route to Agents.

Scheduled - Spring '18 ·Reported By 29 ·Updated Yesterday

Unable to Reply to Emails in LEX Case Feed

Service , Messaging , Summer 16

Users are unable to Reply, Reply to All, or Forward emails from the Case Feed within Lightning Experience.

Scheduled - Spring '18 ·Reported By 27 ·Updated Yesterday

Logo Image on Login Pages fails to load within Community Builder and Community preview


Logo image in community login template pages displays as broken image (404 Not Found) in preview and community builder. On a published community, the logo will display fine.

Scheduled - Spring '18 ·Reported By 15 ·Updated Yesterday

Activities and Emails displaying previous day when viewed through LEX Activity Timeline

Activities , Email Clients , Outlook , Lightning

When viewing Activities or Emails through the Activity Timeline using Lightning Experience (LEX), they will display as the previous day or Yesterday when the User Timezone is set in 'GMT+' (GMT being the cut-off time). For example: If User Timezone = (GMT+08:00) Singapore Time (Asia/Singapore), then...

Scheduled - Spring '18 ·Reported By 20 ·Updated 2 days ago

Platform Cache calls from within triggers are intermittently causing exceptions


It has been observed that while in a trigger requests to the platform cache are causing an exception to occur intermittently.

Scheduled - Spring '18 ·Reported By 10 ·Updated Yesterday

File preview not working on Visualforce page ( managed package )

VisualForce , Winter 18

File preview doesn't seem to work on Visualforce pages after Winter '18.

Scheduled - Spring '18 ·Reported By 9 ·Updated Yesterday

[Omni Supervisor Lightning] does not load for 'standard users' with custom objects in the org


When loading the Omni Supervisor in Lightning with a user profile doesn't have a View All Data permission, You'll get the following error in the UI : "This page has an error. You might just need to refresh it. First, would you give us some details? (We're reporting this as error ID: -95302345...

Scheduled - Spring '18 ·Reported By 12 ·Updated 2 days ago

Winter '18: Clicking "Share" on Chatter Question post in Community as guest user results in Internal Server Error

Chatter , User Interface , Communities , Winter 18

In Winter '18 when an unauthenticated or guest external user visits a Question post in a templated community, clicking the available "Share" button on the post results in an Internal Server Error with Error Id ending in: (1818348349). Note: The corresponding Error Id may vary. Although the "Share"...

Scheduled - Spring '18 ·Reported By 3 ·Updated Yesterday

Custom Setting retreiving record when null string is passed as a parameter in getInstance() or getValues()

Apex , Summer 16

When null value is being passed in the getInstance()/getValues() as argument/dataset, a record is being returned. Ideally, it should not return any records.

Scheduled - Spring '18 ·Reported By 9 ·Updated 2 days ago

Setting the tab visibility for Omni Supervisor to hidden does not hide that tab in Lightning


If you set the Omni Supervisor tab as hidden for a profile in Setup, it is still visible for that profile in Lightning, but isn't in Classic.

Scheduled - Spring '18 ·Reported By 3 ·Updated 2 days ago

Internal Server Error encountered with standard Activities report types in Essentials Edition organizations


In Essentials Edition organizations, creating a report using one of the standard Activities report types and choosing to show "All activities" or "My delegated activities" will cause an error similar to the following: "An internal server error has occurred An error has occurred while processing...

Scheduled - Spring '18 ·Reported By 1 ·Updated 2 days ago

Access Mapping for Communities Sharing Settings showing as blank within Lightning

Sharing , Communities , Lightning

Access mapping in sharing settings for communities is showing blank when attempting to access this within Lightning Experience.

Scheduled - Spring '18 ·Reported By 11 ·Updated 3 days ago

'Ending position out of bounds: -1' on Custom Self-Register Component in Builder using LightningSelfRegisterController

Apex , Communities , Lightning

There is a component named 'Custom Self Register' which is generated automatically when communities are enabled in any org. If this component is used in the SelfRegister page via the Builder and a user tries to self register via a community, it throws an error like : Ending position out of bounds:...

Scheduled - Spring '18 ·Reported By 7 ·Updated 3 days ago

File preview is not loading on Windows MS Edge (40 and higher) in Lightning

Content and Files , Lightning

File preview is not loading on Windows MS Edge with 40 and higher version in Lightning. This issue occurs in both Lighting and community(Napili) with xls, pdf and doc files. This issue does not occurs on an image file.

Scheduled - Spring '18 ·Reported By 4 ·Updated 3 days ago

The Wave Analytics tab will not load in Spring 18

Analytics , Lightning

In Spring 18, the Analytics tab will display an error message stating "Application Error: Unknown path."

Scheduled - Spring '18 ·Reported By 0 ·Updated 3 days ago

Order Product TotalPrice field is not available on Custom Report type

Order Product TotalPrice field is not available on Custom Report type containing Order Product object.

Scheduled - Spring '18 ·Reported By 3 ·Updated 5 days ago

Salesforce1 - Email "From" field is defaulting to 40 character maximum instead of 80 in Lightning Experience using the Send Email Case action


Email "from" field is defaulting to 40 characters maximum and not 80 characters in LEX. This issue occurs on a Send Email Action. This error will be thrown: From: data value too large: <email address X> (max length=40)

Scheduled - Spring '18 ·Reported By 13 ·Updated 6 days ago

“Total Views” count from (Knowledge Articles / Article View Statistics) objects increments by more than one when viewed in Napili community

Analytics , Knowledge , Communities

“Total Views” count from (Knowledge Articles / Article View Statistics) objects increments by more than one when viewing articles in Napili community

Scheduled - Spring '18 ·Reported By 8 ·Updated 6 days ago

[Service Cloud CCQ] Editing and saving the subject of the case shows the stale results of Suggested Articles in Lightning Knowledge sidebar

Knowledge , Service Cloud Console , Lightning

Some customers using the Lighting Service console and running Winter '18 may have noticed that the list of Suggested Articles does not update in the Lightning Knowledge Sidebar after editing a case subject.

Scheduled - Spring '18 ·Reported By 8 ·Updated 6 days ago

Community creation fails when Bolt Solution template has Assets

Content and Files , Communities , Summer 17

If the Bolt Solution template contains Assets such as Company logo, Header logo etc., then Community creation using this Bolt Template fails with Error creating view:Report List Description:DML operation on setup object is not permitted after you have updated a non-setup object (or vice versa): Error:...

Scheduled - Spring '18 ·Reported By 6 ·Updated 6 days ago

Typing in an input field that resides lower on a Visualforce Override, causes the contents to get pushed off screen on Salesforce for iOS

Mobile , VisualForce , Winter 18

If your object override has input fields in the lower portion of your Visualforce Page. The keyboard can occasionally push the contents outside of view in Salesforce for iOS. This behavior will persist even after closing the keyboard and tabbing through fields.

Scheduled - Spring '18 ·Reported By 1 ·Updated 6 days ago

Report Folder names cannot be updated through Metadata API if the ORG has Analytics Sharing Enabled

Analytics , Metadata

Report Folder names cannot be updated through Metadata API if the ORG has Analytics Sharing Enabled

Scheduled - Spring '18 ·Reported By 6 ·Updated 7 days ago

'User Profile Menu' has Blurred Text in Some Communities


In 'Partner Central' Communities or Napili Communities with *custom* Themes in use, the 'User Profile Menu' component can appear to have blurred / fuzzy text.

Scheduled - Spring '18 ·Reported By 2 ·Updated 7 days ago

German language users cannot see who liked their posts

Chatter , Winter 18

Three or more likes on Chatter doesn't show the list of users, when the user's language is set to German.

Scheduled - Spring '18 ·Reported By 2 ·Updated 7 days ago

Home Tab not visible even though is set to Default On in the Profile.


If the Home Tab is not visible in the org but you can see it's set as "Default On" in the profile, you may be affected by this issue. You may see also the following looking at the Setup Audit Trail in the org: "Changed profile System Administrator: Home tab was changed from Default On to Tab Hidden". There...

Scheduled - Spring '18 ·Reported By 59 ·Updated 8 days ago

Event Date in Activity Timeline shows the next day based on GMT time's date instead of the current user timezone's date

Activities , Lightning

When viewing an Event in a record's activity timeline it may show the Date portion as the next day incorrectly. This occurs when the GMT equivalent of the Event's start date/time is equal to or past 12:00 AM the following day. The causes the Event's Date in Activity Timeline corresponds to the...

Scheduled - Spring '18 ·Reported By 20 ·Updated 8 days ago

Package upload fails with internal server error when previously released lightning component's api version is updated to v41

Packaging , Partner , Winter 18

Some partners may experience internal server error when uploading a managed package, the error id usually ends with 829886627 but it could be different. This happens when some previously released lightning component's api version is updated to v41.

Scheduled - Spring '18 ·Reported By 15 ·Updated 8 days ago

Lightning Experience Product search lookup truncates results.


Product search returns different results in Lightning Experience and in Classic UI. While the Product search returns all results in Classic, the same search in Lightning Experience returns less or no results.

Scheduled - Spring '18 ·Reported By 9 ·Updated 8 days ago

Error ID is thrown when attaching a second file to a Chatter post in Lightning Experience

Chatter , Lightning

A "Sorry to interrupt" and Error ID is thrown when attaching a second file to a Chatter post in Lightning Experience.

Scheduled - Spring '18 ·Reported By 3 ·Updated 8 days ago

Deploy of Lightning Page fails if the Rule Criteria has Empty String or Expression

AppExchange , Change Set , Change Sets , Lightning

Deployment of Lightning Page fails with error like "An unexpected error occurred", if you the lightning page's (FlexiPage) rule criteria has empty string.

Scheduled - Spring '18 ·Reported By 3 ·Updated 8 days ago

LEX - Creating an open task with subtype Call or Email in Activity Composer adds the task to Past Activity instead of Next Steps


Creating an open task in Lightning Experience with subtype Call or Email in Activity Composer adds the task to Past Activity instead of Next Steps

Scheduled - Spring '18 ·Reported By 2 ·Updated 8 days ago

Unable to delete or edit Live Chat Transcripts stuck in Waiting Status

Live Agent , Service Cloud Console

Old Live Chat Transcripts that should have been routed by OmniChannel or updated to a Missed Status can become stuck in a Waiting Status. These Transcripts cannot be edited or deleted because they are in that status.

Scheduled - Spring '18 ·Reported By 41 ·Updated 9 days ago

Lightning "Quarterly Performance Chart" displays no labels for non-English users

Analytics , User Interface , Winter 18 , Lightning

Users with a non-English language specified are not seeing labels on their "Quarterly Performance Chart" within the Lightning home page. The lines are displaying as expected.

Scheduled - Spring '18 ·Reported By 10 ·Updated 9 days ago

Field label or field text get truncated across different objects in the Compact Layout (Lightning and Edge or IE browser)

Metadata , User Interface , Lightning

When using Edge or IE and the Lightning UI, some field labels and field text get cut off and don't show the full label or full text in the Compact Layout on Record detail pages.

Scheduled - Spring '18 ·Reported By 5 ·Updated 9 days ago

Within Communities when a url in an article contains "/articles/" users are redirected to an internal community url

Knowledge , Communities , Winter 18 , Lightning

There is a Known Issue regarding SMART links within a richtext field which when a URL in an article contains "/articles/" the user will be redirected to a internal community url.

Scheduled - Spring '18 ·Reported By 3 ·Updated 9 days ago

"Open This Account" link for duplicated records doesn't work in Communities


The "Open This Account" link when blocking the duplicate creation isn't working in Communities. The same issue occurred in LEX but this has been resolved in W-4027834, however, the issue remains in Communities.

Scheduled - Spring '18 ·Reported By 2 ·Updated 9 days ago

Dependent Picklist value does not follow the field dependency setting in Aloha Inline Edit Mode

- Inline editing a specific dependent picklist for a record is showing more values than configured. Use the [Edit] button, It works fine. but [inline edit], It does not follow the setting of Field Dependencies This happens when the Dependent Picklist is set [Change Status Action Fields] for the...

Scheduled - Spring '18 ·Reported By 7 ·Updated 10 days ago

In Lightning Experience, in All Activity History, line breaks in Comments are lost

In Lightning, on the Activity Timeline of a record, when More Past Activity > View All is selected to open the All Activity History window, the Comments fields on Tasks will be displayed without any line breaks, even though they're visible if the Task is navigated to directly.

Scheduled - Spring '18 ·Reported By 3 ·Updated 10 days ago

Incorrect List View Label appears on "Phone", "Tablet - Landscape" and "Tablet - Portrait" layout mode in Lightning App Builder

User Interface , Lightning

Incorrect List View Label appears on "Phone", "Tablet - Landscape" and "Tablet - Portrait" layout mode in Lightning App Builder

Scheduled - Spring '18 ·Reported By 0 ·Updated 10 days ago

Google Address on force:inputfield field is missing state and country value


When using force:inputfield for a standard address field in a custom component it is only getting the information on Street,City and Pincode/zipcode. But, the state and country fields are missing.

Scheduled - Spring '18 ·Reported By 13 ·Updated 12 days ago

Lightning for Outlook - Trying to add drafted Event converts Start/End Date to 1 year later and saves blank Subject value in Salesforce.

Email Clients , Outlook

When trying to add Events (in drafted stage which are not saved/sent) from Outlook Web App (OWA) / Office365 using Lightning for Outlook, it converts the Start/End Date to 1 year later and saves blank Subject value in Salesforce.

Scheduled - Spring '18 ·Reported By 1 ·Updated 12 days ago

Cannot send HTML Emails from Lightning Quick Actions if the prior Email Body length + Email Template exceeds the Maximum body size limit defined


Customers cannot send HTML Emails from Lightning Experience Quick Actions if the prior Email HTML Body length (+ Email Template defined if present in Quick Action), exceeds the Maximum body size limit defined (32,000 by default. Can be increased to Max 131,072)

Scheduled - Spring '18 ·Reported By 34 ·Updated 13 days ago

Unable to convert field type from Picklist to Picklist(Multi-Select)

User Interface

When we try convert a picklist field from Picklist to Picklist(Multi-Select) we get an internal server error or a failed to complete email.

Scheduled - Spring '18 ·Reported By 18 ·Updated 13 days ago

WhoId is null in Before Insert trigger on Event Object when triggered through Lightning

The WhoId is null when accessed in a before insert trigger created for Event object in Lightning Experience but is populated in Classic, when "Allow Users to Relate Multiple Contacts to Tasks and Event" is enabled

Scheduled - Spring '18 ·Reported By 4 ·Updated 13 days ago

Internal Server Error When Publishing a New Community


If a published Community is renamed without modifying the path prefix, and the user later creates a New Community using the original name, an internal server error will occur when attempting to Publish.

Scheduled - Spring '18 ·Reported By 2 ·Updated 13 days ago

Reminder Notification "Due Date" displays previous date when viewed through Lightning

Activities , Lightning

When viewing a Reminder notification through Lightning Experience, the Due Date listed on the notification is currently displaying the previous day. If users click on the Task, the record itself will display the correct information.

Scheduled - Spring '18 ·Reported By 1 ·Updated 13 days ago

Feed Posts & Comments component Answer button does not activate the comments box


When working with the Feed Posts & Comments component in Communities, the Answer icon on a post does not automatically cause your cursor to jump to the comment box. This functionality works for other components such as Feeds.

Scheduled - Spring '18 ·Reported By 0 ·Updated 13 days ago

Chatter mention does not show full name in suggested user list using Lightning with Firefox.

Chatter , Lightning

Using Firefox in Lightning, when a user mentions other user in Chatter, suggested user list does not shows full name. This issue only happen if there are more than 4 suggested users displayed in the list.

Scheduled - Spring '18 ·Reported By 0 ·Updated 13 days ago

Dependent Lightning Page components not displayed under View/Add Dependencies when Change Set contains a Lightning App

Change Set , Lightning

When a Lightning App is added to an outbound Change Set, Lightning Page components associated with that App do not display under View/Add Dependencies. If the change set is uploaded without the Lightning Page dependencies, attempts to validate or deploy the change set will result in a failure error...

Scheduled - Spring '18 ·Reported By 14 ·Updated 14 days ago

Reports based on Custom Report Types return error when edited, in some cases


In some cases, reports that are built on Custom Report Types (CRTs) return an error message when the reports are edited. The error message reads: java.lang.reflect.InvocationTargetException The error may be due to the deletion of the underlying CRT.

Scheduled - Spring '18 ·Reported By 4 ·Updated 14 days ago

Time Limit Exceeded error occurs when attempting to Empty Org's Recycle Bin

Platform , User Interface

Some customers may have observed the following error when attempting to empty the org's Recycle Bin: Time limit exceeded Your request exceeded the time limit for processing. At times, they would also see: Record Currently Unavailable  The record you are attempting to edit, or one of its related...

Scheduled - Spring '18 ·Reported By 1 ·Updated 14 days ago

JUNCTIONIDLIST fails to show Contact information when sending a second email from a Case

Email Clients

When using the feature described the recipient on following sent emails display a plain text value.

No Fix - Spring '18 ·Reported By 0 ·Updated 14 days ago

Email related to Email2Case cases are marked as "Read" after the case record is edited and saved

Summer 17

All unread emails related to a case created by way of email to case will be marked as "Read" after editing and saving the case record. This is happening when there is workflow (Process, Auto-Response, Assignment Rule, Apex, etc) related to the case object. The workflow does not need to be active...

Scheduled - Spring '18 ·Reported By 17 ·Updated 15 days ago

"Enable Partner User" "View Customer User" Actions on Lightning returns "This page isn't available in Salesforce Lightning Experience or Salesforce1."

Portal , Partner , Communities , Winter 18 , Lightning

In Winter ’18 manage external community members became available on Lightning Manage External Community Users in Lightning Experience Normally "Manage External Users" should be the...

Scheduled - Spring '18 ·Reported By 3 ·Updated 15 days ago

Quote Creation Fails in Lightning when Quote and Account Address are Different with S&C Picklists Enabled

Platform , User Interface , Lightning

When State and Country Picklists are enabled, quote creation in lightning will yield "Review the Errors on this page" if the address on the quote is different (state and country) than the address on the related account. The actual error on the page next to the Country filed: Fails with "Mismatched...

Scheduled - Spring '18 ·Reported By 2 ·Updated 15 days ago

IE11 - Compose button of the Email Activity and Add button for New Event may not fully display in lightning


Using IE 11 in lightning, the compose button from the Email Activity Tab may not fully display when you zoom in from 125% and greater. This happens when email activity is added in the right side bar Tabs. Also, the Add button for the New Event section does not fully display when the browser window...

Scheduled - Spring '18 ·Reported By 1 ·Updated 15 days ago

Internal Server error thrown when user tries to use advanced user details

User Interface

Some users see an internal server error when trying to go to their user details by clicking on advanced user details.

Scheduled - Spring '18 ·Reported By 13 ·Updated 16 days ago

"Related Record" Component Throws Internal Server Error When Used With Managed Package Object

Packaging , Custom Objects , Lightning

In Lightning App Builder, the Related Record component will throw an internal server error when used with a custom object that has a namespace (for example, objects included in managed packages).

Scheduled - Spring '18 ·Reported By 7 ·Updated 16 days ago

Internal server errors on Activity Timeline


Users without the "Enable Chatter" permission on their profile, get Internal Server Errors on Activity Timeline, if the organization has the Einstein Activity Capture feature enabled.

Scheduled - Spring '18 ·Reported By 0 ·Updated 16 days ago

In Lightning, error occurs when saving a campaign record using inline edit in Recently Viewed.

Campaigns , Lightning

When saving a campaign record without Parent Campaign using inline edit in Recently Viewed, following error occurs and cannot save a campaign record. This issue only occurs in Lightning Experience. [Error] Cant't save records with errors. - Item 1 has errors in these fields: Parent Campaign.

Scheduled - Spring '18 ·Reported By 0 ·Updated 16 days ago

"Top Questions" for some users repeated in Customer Service (Napili) Community

Chatter , Communities

For some users, Questions may be repeated when they select "Top Questions" in the "Featured Topics & Feeds" component in a Customer Service (Napili) community.

Scheduled - Spring '18 ·Reported By 1 ·Updated 17 days ago

Automated Process User Names Don't Show in Lightning UI

User Interface , Summer 17 , Lightning

If the "Created By" on a record is an Automated Process, the name will not show up in Lightning Experience.

Scheduled - Spring '18 ·Reported By 3 ·Updated 22 days ago

When the 'forceChatter:message' component is deleted from the 'Messages' page in Community Builder, it cannot be added back

Chatter , Messaging , Communities

If you enable Direct Messages in your community, the Messages page will be available in the Community Builder and it will display the 'forceChatter:message' component by default. If you delete the component, you will not be able to add it back.

Scheduled - Spring '18 ·Reported By 1 ·Updated 22 days ago

Process Builder components are not cached during test execution, resulting in slow execution times for both Change Set and API (Ant, Eclipse) deployme

Performance , Change Sets , Process Builder

Process Builder flows have to be loaded into cache before each test execution. This can cause slow test performance resulting in long deployment times.

Scheduled - Spring '18 ·Reported By 1 ·Updated 22 days ago

Automatic Topic Assignment in communities is not working with custom Data Category for Standard user


The "Automatic Topic Assignment" feature in communities is not working with custom Data Category for Standard user. It will not show the add topic feature. This works for System Admin user and will only work if the standard user have Data Category permission set to ALL.

Scheduled - Spring '18 ·Reported By 1 ·Updated 22 days ago

Feed Detail Page is missing in Customer Account Portal Community template


Feed Item Detail page is missing in Customer Account Portal Community template.

Scheduled - Spring '18 ·Reported By 0 ·Updated 22 days ago

[Delete DB] All day event created today in timezone of day after UTC time gets duplicated upon delete and sync

Email Clients , Outlook

When we set the sync filter on events to TODAY, we get unusual behavior with all day events created today in GMT+ timezones. After we sync, delete the db, and sync again; the event will be duplicated in outlook.

Fixed - Spring '18 ·Reported By 0 ·Updated 22 days ago

SOSL Results are sorted By Id when OFFSET is added in query in apex

When using SOSL query in apex with OFFSET keyword the results are ordered by ID even though when no order By keyword is not present in the query. When the same query is run in developer console the results will be order by relevance.

Scheduled - Spring '18 ·Reported By 20 ·Updated 23 days ago

Setting up a workflow and field update on Service Contract will force root service contract id to be set to null on insert

Summer 17

The root service contract ID will be set to Null when a workflow rule with a field update fires on a Service Contract record.

Scheduled - Spring '18 ·Reported By 2 ·Updated 23 days ago

Package Installation fails in subscriber orgs because of filter on report chart used in Flexi page

Packaging , Lightning

Managed Package installation fails in subscriber orgs with the mentioned below error message : (mytestpage1) Component [flexipage:reportChart] attribute [reportFilter]: Unknown filter: (namespace__testobj__c).Id This is because of the presence of a flexi page (Record Page) which includes reportchart...

Scheduled - Spring '18 ·Reported By 25 ·Updated 27 days ago

Incorrect error message is displayed in Classic when a Transaction Security policy on Chatter post content is active in an org w/o Communities enabled


When a user attempts to submit a Chatter post with a File attached and the post’s content violates an active Transaction Security policy, the following incorrect error message will be displayed in Classic if Communities are NOT enabled in the org: 'no fields were accessible for displaying validation...

Scheduled - Spring '18 ·Reported By 1 ·Updated 27 days ago

"Case Source" standard field in the Case object isn't available for Translation

User Interface

"Case Source" standard field in the Case object isn't available in the Rename Tabs and Labels section.

Scheduled - Spring '18 ·Reported By 1 ·Updated 27 days ago

Lightning: Email Quote PDF populates FROM with contact's email address instead of user's

Platform , Email Clients , Lightning

Lightning: Email Quote PDF populates FROM with contact's email address instead of user's

Scheduled - Spring '18 ·Reported By 0 ·Updated 27 days ago

Long time to upload package

Packaging , Partner

Some partner with large packages may notice it takes long time to upload a package. The crux of the performance issues on the Package details page, which is the tabbed page from where a package upload is initiated, is what is called a Metadata Spider query. The metadata spider query is used to resolve...

Scheduled - Spring '18 ·Reported By 58 ·Updated 28 days ago

force:recordView type="MINI" not showing header icon of record for Account/Contact when viewing from Community User ('PhotoUrl' in record is null for

Communities , Lightning

force:recordView type="MINI" not showing header icon of record for Account/Contact when viewing from Community User, because the 'PhotoUrl' in record is null for portal user. Sample Lightning App ---- <aura:application extends="force:slds"> <force:recordView recordId="001xxxxxxxxxxxx" type="MINI"/> ...

Scheduled - Spring '18 ·Reported By 9 ·Updated 28 days ago

Email Thread is removed when changing the selected template in Email Publisher, if SendEmailQuickActionDefaults is used to set default template


SendEmailQuickActionDefaults allows email body to be set for email templates with in email publisher. Using this, when email publisher is loaded, email template is auto populated (with email thread). Also, there is option to change the template. While changing the template, the email thread is lost.

Scheduled - Spring '18 ·Reported By 9 ·Updated 28 days ago

Duplicate records are not detected if the Criteria for the Matching Rule includes a Picklist with a value where UI Label and API Name are different

Matching Rules fail to find duplicate records if you create a rule using a picklist field where the picklist value has a different Label than API Name.

Scheduled - Spring '18 ·Reported By 4 ·Updated 28 days ago

System admin needs managed package license assigned to query FieldPermissions/FieldDefinition on a managed custom object

API , Packaging

A user with system administrator profile needs managed package license assigned in order to query for field permissions/field definition on an custom object installed by a managed package. Package license is also needed to edit ObjectPermissions table. However, object permissions and setup entity...

Scheduled - Spring '18 ·Reported By 3 ·Updated 28 days ago

Switching to a lower api version causes aura components to throw gacks in Lightning component tabs


If you create a component at v41 (current api version) and switches to v40, Lightning component tabs that contain that component throw a gack . When the api version is lowered, the org's namespace is added to the component's bundle qualified name (seen in label in setup).

Scheduled - Spring '18 ·Reported By 3 ·Updated 28 days ago

Long comment text renders over other feed items in thread in Lightning and Communities

Chatter , Communities , Lightning

Text from a Comment Feed Item will overlap the Feed Item below it if the body of the item is too long (over 2000px) and is expanded to the view the entire comment.

Scheduled - Spring '18 ·Reported By 2 ·Updated 28 days ago

Default picklist value cannot be deployed using Change Set

Change Set

If only default value of picklist is changed and deployed by change set, default value of the picklist is not changed.

Scheduled - Spring '18 ·Reported By 1 ·Updated 28 days ago

Article Management page is blank in a Classic Service Console launched from Lightning

Knowledge , Service Cloud Console , Lightning

In Lightning Experience, if a Classic Service Console is launched, selecting Article Management will result in a page that isn't fully rendered. No article listing will be available.

Scheduled - Spring '18 ·Reported By 1 ·Updated 28 days ago

Lightning: Opportunity Record Type shows blank in the Opportunity List in Forecasting

Expected Result: ============================================================== Record Type field should display values as it does in Aloha Classic. Actual Result: ============================================================== Record Type field values are blank/not displayed in Lightn...

Scheduled - Spring '18 ·Reported By 1 ·Updated 28 days ago

Community users receive Topic endorsement email notification but are unable to set "Endorses me on a topic" preference or "Hide Me"

Chatter , Knowledge , Communities , Lightning

When a community user endorses another as Knowledgeable on a Topic an email notification is always sent. The email states, "You can hide yourself from the Knowledgeable People list on the topic page. If you appear on the page, click "Hide me" under your name. Otherwise, click "Endorse People" to find...

Scheduled - Spring '18 ·Reported By 1 ·Updated 28 days ago

Users without Override Forecasts perm still see option to override their forecasts in Lightning Experience


With Collaborative Forecasting, users see the option to override their own forecast in Lightning even if they do not have the Override Forecasts perm. Once the user without Override Forecast Perms, clicks on the Pencil icon, and enters an override amount and clicks on Save, user gets an error message: --- “Something...

Scheduled - Spring '18 ·Reported By 0 ·Updated 28 days ago

Process Builder scheduled actions fail to resume on EmailMessage records that have no related ActivityId

Process Builder

When a process scheduled action is scheduled on an EmailMessage that has no related activityid (and no related ParentId if Email-to-Case is enabled), the action gets retried for ever and does not let other actions to continue. This effectively clogs the scheduled action queue, causing a backup of valid...

Scheduled - Spring '18 ·Reported By 0 ·Updated 28 days ago

"Set Case Status Button" component not updating Case Status

Service , Communities

Clicking the "Close Case" button ("Set Case Status Button" lightning component) in Communities may seemingly fail to automatically update the Case Status on save, when the update does, in fact, succeed.

Scheduled - Spring '18 ·Reported By 7 ·Updated 29 days ago

Error Code Suppression Allows Multiple Errors to Display in a row

Sometimes when errors are displayed in Lightning, further similar errors are not suppressed. This results in multiple duplicate errors to pop up. In some cases, errors that are non-critical (should allow the page to load) are preventing (or significantly delaying) page loads.

Scheduled - Spring '18 ·Reported By 4 ·Updated 29 days ago

Einstein Analytics - Datasets created via dataflow in Templated App-only orgs "disappear" into the non-visible Shared App


When creating a dataset via an sfdcRegister node in the dataflow, the default behavior is to store the dataset in the Shared App. If the Shared App does not exist, the dataset will instead be stored in the Private App of the user running the dataflow. For organizations that only have templated apps...

Scheduled - Spring '18 ·Reported By 4 ·Updated 29 days ago

DATEVALUE Formula function is not displaying a lightning if the expression is a Date/Time value

Formula DATEVALUE is not displaying the value in lightning but does work in Classic if the expression is a Date/Time value. DATEVALUE Description: Returns a date value for a date/time or text expression. Use: DATEVALUE(expression) and replace expression with a date/time or text value, merge field,...

Scheduled - Spring '18 ·Reported By 4 ·Updated 29 days ago

Order Product not accessible in Napili Communities


Clicking on an Order Product from the related list in an Order record in Napili Communities throws an error message: "Looks like there's a problem. This record isn't supported. See your administrator for help."

Scheduled - Spring '18 ·Reported By 1 ·Updated 29 days ago

Lighting for Gmail (LFG) Sidepanel Always have a floating White window "Review the following Fields" when validation triggered during creation/edit

Platform , Email Clients

Lighting for Gmail (LFG) Sidepanel Always have a floating White window "Review the following Fields" when validation rule triggered during creation/edit. And the white text in the error message box as well.

Scheduled - Spring '18 ·Reported By 1 ·Updated 29 days ago

Database.Insert on CollaborationGroupMember doesn't respect optAllOrNone DMLoption when it contains an invalid CollaborationGroupId

Apex , Chatter

When using Database.Insert method with optAllOrNone DMLoption set to false on CollaborationGroupMember to insert multiple members into CollaborationGroupMember object , if one of the record has invalid CollaborationGroupId , the whole set of records fail with the error " invalid cross reference id "....

Scheduled - Spring '18 ·Reported By 1 ·Updated 29 days ago

In Lightning, Case record is not opening when clicking Parent Case field on Social Posts Object Home/Listview

Platform , Winter 18 , Lightning

In Lightning, Case record does not open when you click the Parent Case field on Social Posts Object Home/Listview

Scheduled - Spring '18 ·Reported By 0 ·Updated 29 days ago

PE Enablement on Lead.Name hanging forever because gack from FormulaFieldReferenceResolver when formula has "Queue" in it

Platform Encryption , Summer 17

PE Enablement on Account.Name, Contact.Name, Lead.Name hanging forever because gack from FormulaFieldReferenceResolver. It happens when a formula has "Queue.Name" in it.

Scheduled - Spring '18 ·Reported By 0 ·Updated 29 days ago

After switch to self-signed certificate, IDP button on login page does not trigger SP-Init flow, but redirects to the same login page


With Winter '18, we are retiring the default SAML signing request. For few Cusotmers who change to a self-signing certificate, their IDP redirect button on the my-domain page may send them back to login screen instead of redirecting to IDP

Scheduled - Spring '18 ·Reported By 0 ·Updated 29 days ago

Managed - Deleted error displayed for Page Layouts that exist in the managed package components


By design, developers are unable to create managed components using the same API name as a deleted managed component. At this time, however, developers are able to recreate Page Layouts using the same API name. When the new Page Layout is added to a Managed Package, a red X will appear in the Components...

Scheduled - Spring '18 ·Reported By 0 ·Updated 29 days ago

List view inline edit does not display validation errors in (Standard Tabs & Visualforce) community.


List view inline edit does not display validation errors in (Standard Tabs & Visualforce) community.

Scheduled - Spring '18 ·Reported By 0 ·Updated 29 days ago

Relative links to Knowledge Articles within Lightning Bolt Communities direct user's browser to Classic (Aloha) Community UI

Knowledge , Communities , Winter 18

When creating a relative path link to a Knowledge Article within an article or Rich Text Component, the link is taking the user to the Classic (Aloha) user interface instead of the Lightning Bolt Solution interface.

Scheduled - Spring '18 ·Reported By 47 ·Updated 30 days ago

Duplicate Custom Setting (List type) record when concurrent requests are executed via APEX.


When a user attempts to create a record/row on a List type Custom Setting, it can cause duplicate records if the request is executed via APEX.

Scheduled - Spring '18 ·Reported By 17 ·Updated 30 days ago

Picklist Value Set Defaults Won't Work when used on multiple objects, some of which have record types

When a Value Set is used on multiple fields across objects where some objects have record types and some do not, the default value setting will not always be respected.

Scheduled - Spring '18 ·Reported By 15 ·Updated 30 days ago

'New Task' in Partner Central Not Functioning in Mobile View

Activities , Mobile , Partner , Communities

The standard 'New Task' Action Populates a WhoId Instead of a Name when invoked from a Partner Central Community using Mobile View. This behavior affects organization that are using 'Shared Activities'.

Scheduled - Spring '18 ·Reported By 7 ·Updated 30 days ago

Lightning Experience - Too many Lookup fields on page layout causes error when trying to merge Leads

When there are too many lookup fields on a page layout in Lightning, and error will display when trying to merge duplicate Leads: “Review the following errors. These records aren’t available for merging. Ask your Salesforce admin for help”

Scheduled - Spring '18 ·Reported By 5 ·Updated 30 days ago

Using "ß" along with an upper-case letter in a custom setting record name results in Internal error

Metadata , Winter 18 , Summer 17

When using "ß" along with an upper-case letter in a custom setting record name, an Internal Error is faced.

Scheduled - Spring '18 ·Reported By 4 ·Updated 30 days ago

Task assignment notifications are not sent when tasks are created and assigned from a publisher action in Lightning for Outlook

Email Clients , Outlook

Users should receive a notification when tasks are assigned to them when they have enabled the setting. The notification are not sent when a task is created and assigned from Lighting for Outlook with a publisher action.

Scheduled - Spring '18 ·Reported By 2 ·Updated 30 days ago

Attachment for Files and Notes & Attachments in the related list preview showing overlapping text and image in IE11

Content and Files , User Interface

In IE11, attachments for the Files and the Notes & Attachments related lists in the related list preview show overlapping text and images.

Scheduled - Spring '18 ·Reported By 1 ·Updated 30 days ago

Setup Audit Trail not capture all changes made for profiles and permission sets

Summer 17

Customer reported there are changes made to the profile/permissions but they are not available in the setup audit trail.

Scheduled - Spring '18 ·Reported By 1 ·Updated 30 days ago

Process Builder | duplicate parentId causes deployment failure: The field "ParentId" is being queried more than once in the same operation

When an invocable process on an object (say EmailMessage) has reference to a related field (say CaseId) as a field ([EmailMessage].ParentId) and SObject([EmailMessage.Parent]) in the process, it creates a duplicate lookup fields inside the record lookup in the resulting flow as follows <queriedFi...

Scheduled - Spring '18 ·Reported By 1 ·Updated 30 days ago

Expand / Collapse help text are showing reversed in the Hierarchy page in Lightning


Collapse and Expand help tooltip are showing reversed. "Collapse" is displayed when the hierarchy is already collapsed. "Expand" is shown when the hierarchy nodes have already been expanded.

Scheduled - Spring '18 ·Reported By 0 ·Updated 30 days ago

Incorrect picklist values showing in State and Country picklists

Platform , Winter 18

In Winter 18 incorrect picklist values are being displayed in the state and country picklists. This issue is present in both Lightning Experience and Classic UI.

Scheduled - Spring '18 ·Reported By 31 ·Updated 2017-11-13

Internal server error when permission set list view contains Alias

Platform , User Interface

When creating a permission set list view with Alias an internal server error is thrown.

Scheduled - Spring '18 ·Reported By 3 ·Updated 2017-11-13

ISCHANGED(Pricebook2Id) returns false in validation rule when adding a Pricebook to an Opportunity in Lightning Experience


In Lightning Experience, adding a Price Book to an Opportunity which had no Price Book will cause ISCHANGED(Pricebook2Id) to unexpectedly return "false" in validation rules. This is because currently when a price book is added or changed on an Opportunity in Lightning we make 2 updates to the Opportunity;...

Scheduled - Spring '18 ·Reported By 1 ·Updated 2017-11-13

Failure in creating ContentDocument when ContentNote is created through Apex

Failure in creating ContentDocument when ContentNote is created through Apex with after insert trigger and ownerId is set.

Scheduled - Spring '18 ·Reported By 3 ·Updated 2017-11-10

Community Management Label for the Profile Header component does not display the custom value set in Community Builder


When setting the label for Community Management in the Profile Header Component, the value set will not be seen on the live community. This is true for translated values as well.

Scheduled - Spring '18 ·Reported By 3 ·Updated 2017-11-10

"Link Color" Branding Not Respected in Community 'Login' Pages


The resulting hyperlinks created by using the standard 'HTML Editor' and 'Rich Content Editor' components in the 'Login' Pages for templated Communities are not respecting the 'Link Color' defined in Branding. This makes is difficult for end users to differentiate links from text.

Scheduled - Spring '18 ·Reported By 0 ·Updated 2017-11-10

Activating/Deactivating Values are overwritten in Subscriber Org when uploading a Managed Package


Activating/Deactivating Values of Global Value Sets are overwritten in Subscriber Org, when uploading a Managed Package that includes the Global Picklist Values. If a Picklist values that are configured in Global Value Sets in Subscriber Org, it should not be overwritten.

Scheduled - Spring '18 ·Reported By 3 ·Updated 2017-11-09

Salesforce Mobile App iOS & Android Privacy link in Login Page doesn't seem to work


Salesforce Mobile App iOS & Android Privacy link in Login Page doesn't seem to work

Scheduled - Spring '18 ·Reported By 0 ·Updated 2017-11-09

Character codes are displayed in Content Delivery page if multi-byte language is selected in browser setting

Content and Files

Character codes are displayed in Content Delivery page if multi-byte language such as Japanese, Chinese and Korean are used in browser language setting. If language setting of a browser is set as Japanese, after entering wrong password or without entering password and clicking Go! button will display...

Scheduled - Spring '18 ·Reported By 0 ·Updated 2017-11-09

New PSR is not created when moving records between Omni Queues

Live Agent

When a record is assigned to an Omni Queue, a Pending Service Route record is created on the backend. That record is what tells Omni to route the work item. If that PSR record isn't created, then the record will not route to an agent. If a work item in an Omni Queue does not have an associated PSR...

Scheduled - Spring '18 ·Reported By 3 ·Updated 2017-11-08

Unauthenticated User sees Internal Server Error in some Communities Chatter groups or Profiles

Chatter , Communities

For public facing Communities, unauthenticated end users may see the following and/or similar error: An internal server error has occurred Error ID: 1187234576-120910 (-1469662579) The error may or may not happen in certain public Chatter groups and/or User Profile's chatter feed. The error doesn't...

Scheduled - Spring '18 ·Reported By 1 ·Updated 2017-11-08

Translation Workbench for Flow: Overridden values don't get used at runtime


When you override flow translations in a managed package for a language, the translated flow interview displays the packaged flow translations and not the overrides.

Scheduled - Spring '18 ·Reported By 0 ·Updated 2017-11-07

Unpredictable 'version number' when retrieving 'InstalledPackage' metadata using wildcard character, if package contains Connected app

The VersionNumber returned when retrieving InstalledPackage with following package.xml , could return an incorrect version number. This is only if the package contains a connected app component. <?xml version="1.0" encoding="UTF-8"?> <Package xmlns=""> ...

Scheduled - Spring '18 ·Reported By 10 ·Updated 2017-11-06

Deployment commits data in "Check Only" option

Winter 18

When a deployment is being done in "check only" mode using Migration Tool and if any of the components contain field conversion from lookup to master-detail, validating the deployment package causes all the sharing configuration (sharing rules and share records) for the entity being on detail...

Scheduled - Spring '18 ·Reported By 2 ·Updated 2017-11-06

Predefined value for "Account Name" does not populate when creating an Order record via an Action from any object

Summer 17

Predefined value for the Order field “Account Name” is not populating when using a Quick Action to create a new Order record using both Lightning and Aloha UI.

Scheduled - Spring '18 ·Reported By 5 ·Updated 2017-11-03

Previewing Layout of a Global Action Results in "Unable to Access Page"

When previewing the Layout for the Global Actions "New Task" and "Log A Call" actions, users will occasionally see an "Unable to Access Page" error instead of a preview

Scheduled - Spring '18 ·Reported By 1 ·Updated 2017-11-03

"My Quotes" listview returns incorrect results

Winter 18 , Salesforce QTC (Quote-to-Cash)

"My Quotes" listview using "Filter By Owner: My Quotes" returns all records instead of just those owned by the logged in user. While if you create a listview using the filter 'Quote Owner= useralias', it results to an Internal Server Error.

Scheduled - Spring '18 ·Reported By 6 ·Updated 2017-11-02

Errors in Lightning Console App when Push Time Out is enabled in Omni-Channel and 'Allow Agents to Decline Requests' is disabled

Service Cloud Console , Lightning

Errors -731813392 and -2082250706 are thrown consecutively when work items get declined due to push timeout and agent doesn't have decline button.

Scheduled - Spring '18 ·Reported By 2 ·Updated 2017-11-02

Unexpected error thrown when trying to delete a record on Offline mode


Unexpected error is thrown when trying to delete a record on Offline mode.

Scheduled - Spring '18 ·Reported By 0 ·Updated 2017-11-01

Report Type "Chatter Activity Daily Metrics 1.0" does not display some feeds and comments from Salesforce1

Analytics , Chatter

Reports based on the Report Type "Chatter Activity Daily Metrics 1.0" do not display some data for feeds and comments coming from Chatter Desktop and Salesforce1 (mobile app).

Scheduled - Spring '18 ·Reported By 2 ·Updated 2017-10-31

Campaign Stats May Not Calculate Correctly if Campaigns in Hierarchy Processed in Different Chunks (same than W-4052181)

Campaigns , Sales and Marketing

Known Issue W-4052181 wasn't entirely resolved. If all campaigns in the same hierarchy are not calculated in the same chunk, it can lead to an inaccurate calculation for cost fields.

Fixed - Spring '18 ·Reported By 0 ·Updated 2017-10-31

SObject field map returns values only when namespace is passed as fully lowercase

Apex , Packaging

In the map returned by Schema.SObjectType.Foobar__SObject__c.fields.getMap();, get() method only returns a field value if the namespace is specified as lower case even if the selected namespace for the org contains capitals. This is inconsistent behaviour.

Scheduled - Spring '18 ·Reported By 9 ·Updated 2017-10-30

Service Appointment Description is truncated to 256 characters when created from a Work Order


Service Appointment Description is truncated to 256 characters when created from a Work Order.

Scheduled - Spring '18 ·Reported By 7 ·Updated 2017-10-30

dateGmt() giving invalid time if Datetime object created with a timezone.


If a DateTime object is created by deserializing from JSON with a timezone that is not in UTC and then .dateGMT() is called, the date returned is offset by the timezone.

Scheduled - Spring '18 ·Reported By 4 ·Updated 2017-10-30

isPasswordLocked in UserLogin Object returns wrong value after Password lockout interval passed

API , Authentication

If Lockout effective period is different value between Profile and Password Policy (Org level configuration), and run SOQL query "SELECT IsPasswordLocked,UserId FROM UserLogin WHERE UserId = 'NNNNNNNNNNNNNNN' ", then IsPasswordLocked returns incorrect value. For instance, if Lockout effective period...

Scheduled - Spring '18 ·Reported By 1 ·Updated 2017-10-30

Duplicate "Business Account" items listed on Profile record type selection if Person Accounts is enabled

User Interface , Winter 18

Since the Winter '18 release we have received reports from customers of duplicate entries for the "Business Accounts" objects within the Record Type selection section of Profiles. This behavior only affects the interface and has no impact on functionality beyond the interface.

Scheduled - Spring '18 ·Reported By 0 ·Updated 2017-10-30

Lightning for Outlook attachments fail to add to Salesforce with a notification error

Email Clients

When associating some emails with attachments using Lightning for Outlook the attachments may fail and in the "Notifications" area of Lightning for Outlook the error "Email Attachments: Some attachments may have failed to download, please review the appropriate record in Salesforce for accuracy" will...

Scheduled - Spring '18 ·Reported By 12 ·Updated 2017-10-27

Deploying a Roll-Up Summary field aggregating values of a formula field fails with an InvalidFieldReferenceException

API , Metadata

Deploying a custom via Metadata API fails with an InvalidFieldReferenceException if its data type is Roll-Up Summary and selects as "Field to Aggregate" a custom formula field belonging to another namespace.

Scheduled - Spring '18 ·Reported By 2 ·Updated 2017-10-27

Scheduled Standard Report Type Reports for External Objects won't run


Scheduled Standard Report Type Reports for External Objects won't run

Scheduled - Spring '18 ·Reported By 1 ·Updated 2017-10-27

In lightning experience, New notes shared to other user is downloading as a SNOTE file

In lightning, if notes is shared to a user, the notes shared email is sent. This provides a clickable notes subject link. Upon clicking the notes subject, rather than taking to the related Notes record page, it forces to download the snote file instead.

Scheduled - Spring '18 ·Reported By 1 ·Updated 2017-10-27

EmailMessage record that has a colgroup tag in the HtmlBody won't be opened in lightning experience


EmailMessage record that has a colgroup tag in the HtmlBody won't be opened in lightning experience.

Scheduled - Spring '18 ·Reported By 0 ·Updated 2017-10-27

Picklist Metadata API is not creating default record type mapping value lists

API , Metadata , Change Sets

When picklist is created via Metadata API, default record type mappings are not created. However when the same picklist is created from setup default record type mappings are populated.

Scheduled - Spring '18 ·Reported By 2 ·Updated 2017-10-26

In lightning, the collapsible section arrow is not aligned with the section name


From the record page, you may notice that the collapsible section arrow is not aligned with the section name. This collapsible arrow may sometime show above or below the section name depending on the browser i.e., firefox or IE 11. This does not happen using Chrome browser.

Scheduled - Spring '18 ·Reported By 1 ·Updated 2017-10-26

Incorrect value set in The maximum number of test classes that can run per 24-hour period for a patch org

Apex , Packaging , Spring 16

When a Patch org is created, the the maximum number of test classes that can run per 24-hour period is set to 500, If we create test classes in this patch org then the value should change accordingly ; for example we create 26 test classes the the limit the maximum number of test classes that you can...

Scheduled - Spring '18 ·Reported By 1 ·Updated 2017-10-26

[Add to Outlook] button appears in Sandbox orgs, contrasting with Production


For certain regions, the [Add to Outlook] button is not available by default in Production orgs. Despite this, the button may be displayed in newly created or refreshed Sandbox orgs.

Scheduled - Spring '18 ·Reported By 0 ·Updated 2017-10-26

Sales Analytics - Upgrading an app may fail with "Field [FieldName] is unknown, not supported, or is invalid"


A known issue is causing Sales Analytics App upgrades to fail if the user going through the Upgrade Wizard is missing visibility on objects or fields that have been excluded from the wizard selections.

Scheduled - Spring '18 ·Reported By 0 ·Updated 2017-10-25

Wrong console components shown when record type of Live Agent transcript is changed through a trigger

Apex , Live Agent , Summer 17

When a Live Chat Transcript trigger changes the record type of the transcript before insert or update, the sidebar components set in the Page Layout associated to the MASTER record type appear even though the rest of the Page Layout is correctly shown for the Record Type that was set.

Scheduled - Spring '18 ·Reported By 11 ·Updated 2017-10-18

Comma Delimited (non-locale) .csv option is not available in Lightning when export report.

Analytics , Lightning

Report export in Lightning should have the option Comma Delimited (non-locale) .csv for user who is in another locale.

Scheduled - Spring '18 ·Reported By 2 ·Updated 2017-10-18

Related List Dropdown Menu Shifts After Clicking

In Lightning on Related Lists, when the dropdown arrow for further options is clicked, it shifts a few pixels.

Scheduled - Spring '18 ·Reported By 0 ·Updated 2017-10-16

Attachment records opened from chatter feeds in community result in blank page or "Invalid Page" error

Content and Files , Communities

Attempting to open an attachment from its FeedItem in a record's chatter feed in a community results in a blank page or "Invalid Page" message. However, the attachment is accessible for community members when accessed via the "Notes & Attachments" related list on the same record.

Scheduled - Spring '18 ·Reported By 2 ·Updated 2017-10-13

No results returned on External Object Report with picklist field filter


Reports based on External Objects, that include a filter on a picklist field, are returning no results.

Scheduled - Spring '18 ·Reported By 0 ·Updated 2017-10-13

Winter '18 - History component in classic console not loading for all users of a particular profile.

Winter 18

In Winter '18 some users are not able to use the history component in the console. The page opens to a grey screen and when you try to pop it out it will throw an error like: --- This page has an error. You might just need to refresh it. Action failed: console:tabIcon$controller$doInit [Cannot read...

Scheduled - Spring '18 ·Reported By 20 ·Updated 2017-10-12

Change Owner icon not available on Asset record detail in LEX

User Interface , Lightning

When viewing an asset in LEX there is no "Change Owner" icon beside Asset Owner field.

Scheduled - Spring '18 ·Reported By 2 ·Updated 2017-10-12

Actions for custom console component on page layout are not retrieved

Service Cloud Console , Change Set

Actions for a custom console component on a page layout are not contained in a retrieved metadata file. So they can be lost at a subsequent deployment using change set or IDE.

Scheduled - Spring '18 ·Reported By 14 ·Updated 2017-10-11

Profile description is deleted if the payload for that profile in an MDAPI deploy truncated the <description> element

While using Metadata API, system truncates the description field.

Scheduled - Spring '18 ·Reported By 1 ·Updated 2017-10-10

Duplicate approvers are retrieved in the metadata if the else action for step criteria is "go to next step"

API , Metadata

Duplicate approvers are retrieved in the metadata if the else action for step criteria is "go to next step" - Actual Result There are some duplicated approvers in approval steps in the retrieved metadata - Expected Result. Approvers for each step are as the same as the ones in the metadata d...

Scheduled - Spring '18 ·Reported By 8 ·Updated 2017-10-09

Internal Server Error when user edits a record that has External Lookup to an External Object which user does not have access to.

User Interface

When a user edits a record with an editable External Lookup field which points to an External Object that the user does not have access to, the edit page gives an Internal Server Error like: === An internal server error has occurred An error has occurred while processing your request. The

Scheduled - Spring '18 ·Reported By 1 ·Updated 2017-10-09

Community User gets an error when navigating to detail page for custom object record when the page layout doesn't have an owner field


Community User may see the following error when navigating to the record detail page of a custom object in a Lightning based community (e.g. Napili): "Looks like there's a problem. We couldn't find the record you're trying to access. It may have been deleted by another user, or there may have...

Scheduled - Spring '18 ·Reported By 3 ·Updated 2017-10-06

"Unable to access page" error when looking up Product in quick action that creates a Work Order Line Item (WOLI)


Users may see an "Unable to access page" error when looking up Product in quick action that creates a work order line item (WOLI). This issue is isolated to Classic UI.

Scheduled - Spring '18 ·Reported By 2 ·Updated 2017-10-06

"Save and New" in Contract Line Item goes to URL No Longer Exists Page

In a Service Contract Record Page, clicking "edit" next to one of the Contract Line Items, then clicking "Save and New" from the edit page redirects the user to a "URL No Longer Exists" page

Scheduled - Spring '18 ·Reported By 0 ·Updated 2017-10-06

In lightning, asset record creation function, the Asset Name is not automatically inserted when Product Name is selected.


In lightning, asset record creation function, the Asset Name is not automatically inserted when Product Name is selected. Note: By field definition of Asset Name it says that "Identifying name for the asset. If you select a product from the product lookup, this name is automatically populated with...

Scheduled - Spring '18 ·Reported By 1 ·Updated 2017-10-04

Wrong SOQL being generated with the List View Describe REST API call


A SOQL query returned by the List View Describe REST API call is incorrect if the listview on Contacts has a filter on Campaign Member Status.

Scheduled - Spring '18 ·Reported By 20 ·Updated 2017-09-29

Duplicate Matching Does Not Work with State & Country Codes


When State & Country picklists are enabled and the Matching Criteria is set to match on exact County code and State code, no candidates are found.

Scheduled - Spring '18 ·Reported By 1 ·Updated 2017-09-27

Social Sign does not work with global handler as it return false because of Null values

The Global Auth provider will return false when the data in the Trailhead of "Facebook Social Sign on" has a null value because it is required for the contact and user creation to associate the user in salesforce from Facebook or any other providers. The endpoint we are calling does not return the...

Scheduled - Spring '18 ·Reported By 1 ·Updated 2017-09-27

Winter'18 - Parent Relationship query on DuplicateRecordSet fails

Sandbox , Developer Console , Winter 18

SOQL on DuplicateRecordSet like : "Select DuplicateRule.MasterLabel from DuplicateRecordSet" Get this error: INVALID_FIELD: Select DuplicateRule.MasterLabel from DuplicateRecordSet ^ ERROR at Row:1:Column:8 No such column 'MasterLabel' on entity 'Name'. If you are attempting to use a custom...

Scheduled - Spring '18 ·Reported By 2 ·Updated 2017-09-25

Deploying picklist field with no values to a Winter 18 org throws error Picklist value array cannot be empty

Custom Objects , Metadata , Winter 18

When deploying a picklist field through Metadata API to a Winter 18 org and that field doesn't have any picklist values throws below error. Error : Picklist value array cannot be empty

Scheduled - Spring '18 ·Reported By 7 ·Updated 2017-09-23

Overdue task not showing in community

Activities , Communities

In community (i.e: napiili), when go over tasks tab under "All Overdue" list view, there is no tasks showing even though there are overdue tasks.

Scheduled - Spring '18 ·Reported By 1 ·Updated 2017-09-21

Internal Server Error (-1772335578) observed when filtering followed Articles under My Profile

Chatter , Knowledge

When viewing followed records on the Overview tab of a user profile, an Internal Server Error (-1772335578) may be observed when an Article Type is selected as a filter.

Scheduled - Spring '18 ·Reported By 4 ·Updated 2017-09-16

Sandbox History tab does not show the Finished and Activated Dates.


When viewing the Sandbox History tab in the sandbox page of Setup some entries may be incomplete. The most common reason for this to occur is if a copy was set to auto activate, though there may be other causes.

Scheduled - Spring '18 ·Reported By 1 ·Updated 2017-09-16

Can not add Milestone custom fields to Object Milestones related list

We can create custom fields on Object Milestones. However those fields are not available to add to the Milestones related list on object page layouts.

Scheduled - Spring '18 ·Reported By 1 ·Updated 2017-09-15

High precision Number field's native value can be String and it causes ClassCastException

Consider a Flow accessing a Currency field with 2 decimal places - but the actual value having higher decimal places - say 16 decimal places. Actual Result: While resolving the Currency field value via the FieldReferenceCommand, ClassCastException occurs. Expected Result: The Currency field value...

Scheduled - Spring '18 ·Reported By 1 ·Updated 2017-09-15

Standard internal users receive "Insufficient Privileges" error when attempting to delete a document that they manually created when org has community

Content and Files , Communities

Standard internal users receive "Insufficient Privileges" error when attempting to delete a document that they manually created when org has community branding folders (Communities Shared Document Folder).

Scheduled - Spring '18 ·Reported By 1 ·Updated 2017-09-14

link insert button does not open the file/link picker using "force:recordEdit"

Summer 17 , Lightning

When using a "force:recordEdit" for a custom object with a custom rich text field on aura:application, the "Link" insert button does not opened the link picker on the rich text editor in Summer'17.

Scheduled - Spring '18 ·Reported By 5 ·Updated 2017-09-12

Sandbox activation process may take longer than expected to complete


Typically, the sandbox activation process will complete relatively quickly however, there are variables such as the size of your organization and number of users that may contribute to differing activation times. Please keep in mind the variable nature of the time to completion for activation of a...

Scheduled - Spring '18 ·Reported By 1 ·Updated 2017-09-09

Permission Set list view does not support more than one row with the same field and the operator "does not contain"


Permission Set list view gives an error when you enter more than one filter with the operator "does not contain". If you attempt to work around this error by entering more than one value in the same filter row, only the first value will be filtered.

Scheduled - Spring '18 ·Reported By 0 ·Updated 2017-09-09

UNKNOWN_EXCEPTION while trying to retrieve Custom Metadata using List Metadata Type

Metadata , Eclipse IDE

UNKNOWN_EXCEPTION while trying to retrieve Custom Metadata using List Metadata Type. Problem occurs when a user without a license to a custom metadata type calls listMetadata for CustomMetadata.

Scheduled - Spring '18 ·Reported By 2 ·Updated 2017-09-08

Error when using a Date filter for an external object report


Error when adding filter on Close Date to report based on Standard Report Type for External Data Object "We encountered an unexpected error. Try again later, or contact your administrator, who can verify the external data source settings and the external system's availability. Error received from the...

Scheduled - Spring '18 ·Reported By 2 ·Updated 2017-09-08

Getting Internal Error when creating a new PermissionSet related to PermissionSetLicense


Getting Internal error when creating a new PermissionSet related to PermissionSetLicense.

Scheduled - Spring '18 ·Reported By 0 ·Updated 2017-09-07

Long Text Area cannot be expanded on Event And Task

Activities , User Interface

When "ManyWho" is enabled, Long Text Area custom fields on Activity will not be resizable. After "Manywho" is enabled, the ext-all-notheme.css is applied to textarea. The {resize:none} limits its resize-ability.

Scheduled - Spring '18 ·Reported By 4 ·Updated 2017-09-01

'Log a Call' and 'New Task' in Chatter are not allowing saving with multiple users on a VF page. This does work on a standard page.

Chatter , VisualForce , Summer 17

'Log a Call' and 'New Task' in Chatter are not allowing saving with multiple users on a VF page. This does work on a standard page. No error message appears. The page just freezes and says "Saving.." on the button.

Scheduled - Spring '18 ·Reported By 2 ·Updated 2017-08-29

Lead Mobile field doesn't have fuzzy:phone matching

In a matching rule on Leads, when we select "Mobile" field to match the "FUZZY: PHONE" matching method is not available.

Scheduled - Spring '18 ·Reported By 0 ·Updated 2017-08-29

Attachments of an article are not visible in the article translation detail page after export,import for article translations


When user tries to 'export articles for translation' and later 'import the translations' into the system, the attachments(custom file fields) are not visible in the UI. Adding new attachment will not save thereafter.

Scheduled - Spring '18 ·Reported By 1 ·Updated 2017-08-26

Issue Packaging Custom Report Types Involving Campaign Member with Custom Fields

Analytics , AppExchange , Packaging

Error installing a package when a Custom Report Type (CRT) with Campaign Member object is added as a component and there is a custom Campaign Member field in the CRT. It requires a corresponding Lead field to be added. Package installs successfully if a custom Lead field is added with the same API Name. But...

Scheduled - Spring '18 ·Reported By 9 ·Updated 2017-08-15

HTTP URL throws error for SP initiated SSO when request signing certificate is Self-Signed certificate instead of Default Certificate

When request signing certificate is Self-Signed certificate in SSO configuration instead of Default Certificate, HTTP URLs redirects to HTTPS do not work for SP initiated SSO.

Scheduled - Spring '18 ·Reported By 0 ·Updated 2017-08-15

Percentage Field values are not displaying as expected when trying to display in visual flows


Percentage field values are not displaying as expected when trying to display in visual flows

Scheduled - Spring '18 ·Reported By 1 ·Updated 2017-08-10

Standard components do not open in Knowledge One Right Sidebar Subtab Component when Case is opened in a Subtab from Account using custom code


When opening a case record as the subtab of contact record and when user has knowledge in the right subtab component, upon clicking on any links it is not opening the sub related component like buttons or records.

Scheduled - Spring '18 ·Reported By 1 ·Updated 2017-07-31



Not Released Yet

AP0 Winter '18 Patch 15.4 AP1 Winter '18 Patch 15.4 AP3 Winter '18 Patch 15.4 AP4 Winter '18 Patch 15.4 AP5 Winter '18 Patch 15.4 AP6 Winter '18 Patch 15.4 AP7 Winter '18 Patch 15.4 AP9 Winter '18 Patch 15.4 CS1 Winter '18 Patch 16.1 CS2 Winter '18 Patch 16.1 CS3 Winter '18 Patch 16.1 CS4 Winter '18 Patch 16.1 CS5 Winter '18 Patch 16.1 CS6 Winter '18 Patch 16.1 CS7 Winter '18 Patch 16.1 CS8 Winter '18 Patch 16.1 CS9 Winter '18 Patch 16.1 CS10 Winter '18 Patch 16.1 CS115 Winter '18 Patch 16.1 CS11 Winter '18 Patch 16.1 CS116 Winter '18 Patch 16.1 CS12 Winter '18 Patch 16.1 CS13 Winter '18 Patch 16.1 CS14 Winter '18 Patch 16.1 CS15 Winter '18 Patch 16.1 CS16 Winter '18 Patch 16.1 CS17 Winter '18 Patch 16.1 CS18 Winter '18 Patch 16.1 CS19 Winter '18 Patch 16.1 CS20 Winter '18 Patch 16.1 CS21 Winter '18 Patch 16.1 CS22 Winter '18 Patch 16.1 CS23 Winter '18 Patch 16.1 CS24 Winter '18 Patch 16.1 CS25 Winter '18 Patch 16.1 CS26 Winter '18 Patch 16.1 CS27 Winter '18 Patch 16.1 CS28 Winter '18 Patch 16.1 CS30 Winter '18 Patch 16.1 CS31 Winter '18 Patch 16.1 CS32 Winter '18 Patch 16.0 CS33 Winter '18 Patch 16.0 CS40 Winter '18 Patch 16.1 CS41 Winter '18 Patch 16.1 CS42 Winter '18 Patch 16.1 CS43 Winter '18 Patch 16.1 CS44 Winter '18 Patch 16.1 CS45 Winter '18 Patch 16.1 CS47 Winter '18 Patch 16.1 CS50 Winter '18 Patch 16.1 CS51 Winter '18 Patch 16.1 CS52 Winter '18 Patch 16.1 CS53 Winter '18 Patch 16.1 CS54 Winter '18 Patch 16.1 CS57 Winter '18 Patch 16.1 CS58 Winter '18 Patch 16.1 CS59 Winter '18 Patch 16.1 CS60 Winter '18 Patch 16.1 CS61 Winter '18 Patch 16.1 CS62 Winter '18 Patch 16.1 CS63 Winter '18 Patch 16.1 CS64 Winter '18 Patch 16.1 CS65 Winter '18 Patch 16.1 CS66 Winter '18 Patch 16.1 CS67 Winter '18 Patch 16.1 CS68 Winter '18 Patch 16.1 CS69 Winter '18 Patch 16.1 CS70 Winter '18 Patch 16.1 CS71 Winter '18 Patch 16.1 CS72 Winter '18 Patch 16.1 CS77 Winter '18 Patch 16.1 CS78 Winter '18 Patch 16.1 CS79 Winter '18 Patch 16.1 CS80 Winter '18 Patch 16.1 CS81 Winter '18 Patch 16.1 CS82 Winter '18 Patch 16.1 CS83 Winter '18 Patch 16.1 CS84 Winter '18 Patch 16.1 CS85 Winter '18 Patch 16.1 CS86 Winter '18 Patch 16.1 CS87 Winter '18 Patch 16.1 CS88 Winter '18 Patch 16.1 CS89 Winter '18 Patch 16.1 CS90 Winter '18 Patch 16.1 CS91 Winter '18 Patch 16.1 CS92 Winter '18 Patch 16.1 CS93 Winter '18 Patch 16.1 CS94 Winter '18 Patch 16.1 CS95 Winter '18 Patch 16.1 CS96 Winter '18 Patch 16.1 CS97 Winter '18 Patch 16.1 CS98 Winter '18 Patch 16.0 CS99 Winter '18 Patch 16.1 EU1 Winter '18 Patch 16.1 EU2 Winter '18 Patch 14.1 EU3 Winter '18 Patch 14.1 EU4 Winter '18 Patch 16.1 EU5 Winter '18 Patch 14.1 EU6 Winter '18 Patch 16.1 EU7 Winter '18 Patch 16.1 EU8 Winter '18 Patch 16.1 EU9 Winter '18 Patch 16.1 EU10 Winter '18 Patch 16.1 EU11 Winter '18 Patch 16.1 EU12 Winter '18 Patch 16.1 EU13 Winter '18 Patch 16.1 EU14 Winter '18 Patch 16.1 EU15 Winter '18 Patch 16.1 NA3 Winter '18 Patch 16.1 NA6 Winter '18 Patch 16.1 NA7 Winter '18 Patch 16.1 NA8 Winter '18 Patch 16.1 NA21 Winter '18 Patch 15.2 NA24 Winter '18 Patch 16.1 NA29 Winter '18 Patch 16.1 NA30 Winter '18 Patch 16.1 NA31 Winter '18 Patch 16.1 NA32 Winter '18 Patch 16.1 NA33 Winter '18 Patch 16.1 NA34 Winter '18 Patch 16.1 NA35 Winter '18 Patch 16.1 NA37 Winter '18 Patch 16.1 NA38 Winter '18 Patch 16.1 NA39 Winter '18 Patch 16.1 NA40 Winter '18 Patch 16.1 NA41 Winter '18 Patch 14.1 NA42 Winter '18 Patch 16.1 NA43 Winter '18 Patch 16.1 NA44 Winter '18 Patch 15.4 NA45 Winter '18 Patch 16.1 NA46 Winter '18 Patch 16.1 NA47 Winter '18 Patch 16.1 NA48 Winter '18 Patch 15.4 NA49 Winter '18 Patch 16.1 NA50 Winter '18 Patch 16.1 NA51 Winter '18 Patch 16.1 NA52 Winter '18 Patch 16.1 NA53 Winter '18 Patch 16.1 NA54 Winter '18 Patch 16.1 NA55 Winter '18 Patch 16.1 NA56 Winter '18 Patch 16.1 NA57 Winter '18 Patch 16.1 NA58 Winter '18 Patch 16.1 NA59 Winter '18 Patch 16.1 NA60 Winter '18 Patch 16.1 NA61 Winter '18 Patch 16.1 NA62 Winter '18 Patch 16.1 NA63 Winter '18 Patch 16.1 NA64 Winter '18 Patch 16.1 NA65 Winter '18 Patch 16.1 NA66 Winter '18 Patch 16.1 NA67 Winter '18 Patch 16.1 NA68 Winter '18 Patch 16.1 NA69 Winter '18 Patch 15.4 NA72 Winter '18 Patch 16.1 NA73 Winter '18 Patch 16.1 NA74 Winter '18 Patch 16.1 NA76 Winter '18 Patch 16.1 NA77 Winter '18 Patch 16.1 NA78 Winter '18 Patch 16.1 NA79 Winter '18 Patch 16.1 NA86 Winter '18 Patch 16.1 NA87 Winter '18 Patch 16.1 NA88 Winter '18 Patch 16.1 NA99 Winter '18 Patch 16.1

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