Known Issues · Releases · Spring '16

Clicking on an external hyperlink formula field fails in Lightning Experience

After enabling Lightning Experience, clicking on a hyperlink formula field will not work - a new tab will not open. *This is scheduled to be fixed for Spring '16 (safe harbor).

Fixed - Spring '16 ·Reported By 23 ·Updated 2019-06-05

Winter '16 - Changeset validation throwing Error "FIELD_CUSTOM_VALIDATION_EXCEPTION" when having custom permissions in Validation rules.

Apex , Change Sets , Winter 16

This use case is similar to the known Issue: https://success.salesforce.com/issues_view?id=a1p300000008ZWOAA2 However, the Change set validation fails on Test Classes having validation rules involved.

Fixed - Spring '16 ·Reported By 27 ·Updated 2018-05-17

"ReportManager.runReport(reportId, reportMetadata)" method has incorrect startDate and endDate values for certain timezones

Apex

"ReportManager.runReport(reportId, reportMetadata)" method has incorrect startDate and endDate values for certain timezones like JST timezone.

Fixed - Spring '16 ·Reported By 1 ·Updated 2018-03-30

Markup error received when installing a package on prerelease orgs

AppExchange , Packaging

Some users may receive a failure notification email when attempting to install or upgrade a package on a Spring '16, pre-release organization. This error occurs when the managed package being installed includes an Apex Class named "application" or "component" (case-insensitive).

Fixed - Spring '16 ·Reported By 0 ·Updated 2018-01-15

ForecastCategory value set to default(Omitted) when cloned from an opportunity which login user does not own.

Sales and Marketing , Winter 14

SUMMARY:   - ForecastCategory value set to default(Omitted) when cloned from an opportunity which login user does not own.    - Actual Result  ForecastCategory value set to default(Omitted)    - Expected Result.  ForecastCategory value is same as previous opportunity. 

Fixed - Spring '16 ·Reported By 12 ·Updated 2017-04-18

Matching leads or contacts by email in Data Import Wizard causes an error requiring View All Data for certain profiles

Some customers may have observed that for certain profiles, matching by email address when importing Leads or Contacts with the new Data Import Wizard is not successful. When viewing the import batch via Setup | Jobs | Bulk Data Load Jobs shows an error "Invalid Batch: Failed to process CSV file. Upsert...

Fixed - Spring '16 ·Reported By 27 ·Updated 2017-04-14

Activity Reminder Error when login from multiple browser tabs at the same time.

Activities

You may see internal server error on activity reminder pop-up when trying to login from multiple browser tabs at the same time. (Error) --- An internal server error has occurred An error has occurred while processing your request. The salesforce.com support team has been notified of the problem....

Fixed - Spring '16 ·Reported By 23 ·Updated 2017-04-14

A SOQL returns no User objects if a custom index is used as a filter in @SeeAllData=false

Apex

If a custom field on User is specified to the WHERE clause in a SOQL and a custom index on the custom field is used as a filter index, the SOQL looking up User objects returns no row when running an Apex test specifying the SeeAllData annotation to false.

Fixed - Spring '16 ·Reported By 8 ·Updated 2017-04-14

My domain url not present in sandbox completion email

Sandbox

When a sandbox completes users receive an email similar to the following: ======================== Dear Sandbox Administrator Your new copy of sandbox "SandEX" is fully activated and ready for use. Click https://cs9.salesforce.com/?un=testusr%40example.com.platform to log in now. Your users...

Fixed - Spring '16 ·Reported By 1 ·Updated 2017-04-14

List views that filter on Chatter Topics are giving error

If a list view filters on Topics, that list view will show an error and cannot be opened in Lightning.

Fixed - Spring '16 ·Reported By 0 ·Updated 2017-04-14

Login Flow to VF domain results in“Invalid Page Redirection” if chatter is disabled

Apex , VisualForce

Navigating to a Vf bookmark, i.e. http://c.dev.visual.localhost.force.com:6109/apex/LoginFlowVF_CS5, with a Login Flow enabled user results in "Invalid Page Redirection” for "/visualforce/session?url=http%3A%2F%2Fc.dev.visual.localhost.force.com%3A6109%2Fapex%2FLoginFlowVF_CS5" This is due to us not...

Fixed - Spring '16 ·Reported By 0 ·Updated 2017-04-14

Printable View for Case produces Internal Server Error when Case Contact is a Person Account and user does not have Read permission on Account Object

* If a user has a profile that does not have read access to Account object (eg custom profile and remove Account), and * attempts to access the printable view of a case where the Case Contact is a Person Account, then * the Printable View will produce an Internal Server Error

Fixed - Spring '16 ·Reported By 0 ·Updated 2017-04-14

SOSL search on Knowledge Article Version (__kav) throws "Error trying to determine data category visibility for user" in Controller Class

Apex , Knowledge , Winter 15

Before Winter 15, the SOSL search on Knowledge Article Version in an apex controller by Chatter Plus users worked without the Knowledge User Licence. In Winter 15, same SOSL demands 'Knowledge User' checked on user detail and if not checked, throws: "Error trying to determine data category...

Fixed - Spring '16 ·Reported By 2 ·Updated 2017-01-16

DescribeFieldResult.getDefaultValue() returns null for Checkbox field and Picklist field

Apex

DescribeFieldResult.getDefaultValue() returns null for both Checkbox and Picklist fields although a default value is configured.

Fixed - Spring '16 ·Reported By 126 ·Updated 2016-12-08

Connected App partial copy to sandboxes, App is available in sandbox (not visible in UI)

Apex , Platform

We are copying (partially) connected apps to sandboxes from prod (not visible in UI)

Fixed - Spring '16 ·Reported By 101 ·Updated 2016-12-08

Internal server Error when trying to refresh a sandbox

Sandbox

Some customers have may have observed that when trying to refresh a sandbox, an internal server error with number (-1260162816) may be displayed.

Fixed - Spring '16 ·Reported By 64 ·Updated 2016-12-08

Clicking "Select" button on Solutions (even Admins) results in Insufficient Privileges / The page you submitted was invalid for your session.

Service

Clicking "Select" button on Solutions (even Admins) results in Insufficient Privileges / The page you submitted was invalid for your session.

Fixed - Spring '16 ·Reported By 62 ·Updated 2016-12-08

The Test.startTest() does not reset the number of SOQL queries

Apex

The number of SOQL queries could not be reset after the Test.startTest() call. So any SOQL query executed after the call to startTest() and before stopTest() could hit the governor limit and fail with the System.LimitException.

Fixed - Spring '16 ·Reported By 62 ·Updated 2016-12-08

Batch Apex jobs not moving from Holding status in Flex queue

Apex

Batch Apex jobs can get stalled in "Holding" status and never reach processing state using the Flex Queue.

Fixed - Spring '16 ·Reported By 60 ·Updated 2016-12-08

Custom button overrided by Javascript not working in related list popup in console

Apex , API , Service Cloud Console

The related list button having a custom Javascript does not work through the hover link in console though it works fine through the related list section.

Fixed - Spring '16 ·Reported By 60 ·Updated 2016-12-08

Lead import as Campaign Members causes error "Your import failed: Import for object Lead did not succeed. Error received - null"

Spring 16

Customers may notice that they are not able to import the new leads as campaign members to the existing campaigns, they are not able to start the import wizard since they get the error as soon as they hit the "Start Button" after the mapping step which results in the error below "Your import failed:...

Fixed - Spring '16 ·Reported By 26 ·Updated 2016-12-08

New Import Wizard: Last a few columns of the Custom Objects list are obscured by the footer

Data Loader , User Interface , Winter 16

After upgrading to Winter '16, the Custom Object list shown with Data Import Wizard is not complete. There are objects missing at the end of the list.

Fixed - Spring '16 ·Reported By 21 ·Updated 2016-12-08

QueueableHandler for HttpCalloutMock class throws "Callout loop not allowed" error when Test classes are run

When testing a callout with HttpCalloutMock class from a Queueable Apex instance there is a "Callout loop not allowed" exception thrown and captured in the debug logs.

Fixed - Spring '16 ·Reported By 21 ·Updated 2016-12-08

Cases not loading in the Console when using Firefox

Service Cloud Console , Winter 16

When accessing case using the console the case detail page is not loading as expected, the case details page appears as a blank page. This only affects users on Firefox.

Fixed - Spring '16 ·Reported By 17 ·Updated 2016-12-08

Macro does not work when Case detail page is overriden with a VF page that has an extension class

When case detail page is overriden by a VF page for a feed based layout , the Macro is functional only if VF page doesn't have an extension class. Macro engine checks for conditions where Macro would work. (Steps listed in : https://help.salesforce.com/apex/HTViewHelpDoc?id=macros_getting_started.htm&language=en_US) The...

Fixed - Spring '16 ·Reported By 17 ·Updated 2016-12-08

Some special characters not accepted when changing password.

User Interface

On the change password page there is no description for what is a special character. This leads users to believe that all special characters are accepted, when, in fact, only the following are: ! # $ % - _ = + < >

Fixed - Spring '16 ·Reported By 16 ·Updated 2016-12-08

Package with connected app associated to flows installs with error

AppExchange , Packaging

Managed package that includes a connected app associated to a flow installs with an error. Connected apps initiate multiple transactions within the managed package install flow. During that process the transaction steps back into a nested flow and halts the package install. R&D is working on a fix...

Fixed - Spring '16 ·Reported By 16 ·Updated 2016-12-08

Can't drag and drop a file attachment to a chatter feed comment post

Chatter , Content and Files , Winter 16

Drag and Drop files into Chatter comments is not supported for Internet Explorer however, if users attempt to do so in Firefox or Chrome they'll find the Attach a File dialog window appears or is overlayed twice and users are unable to finish the file upload process.

Fixed - Spring '16 ·Reported By 14 ·Updated 2016-12-08

Full Copy Sandbox refresh did not copy Object History Data

Sandbox

When doing a full copy sandbox refresh, you can specify how many days of history data to copy over. The maximum number of days of history you can copy is 180 days. However you might notice that the new sandbox copy is missing object history data. This issue only impacts Full copy sandbox. Partial...

Fixed - Spring '16 ·Reported By 14 ·Updated 2016-12-08

Visual Flow: Unexpected Output for Percent Field when there are two or more levels of traversal

Flow

This is a similar scenario to the open reported here: https://success.salesforce.com/issues_view?id=a1p30000000T5dRAAS We discovered that the issue still exists when you use more than two levels of traversal, i.e. myCase.Account.percentage_c vs myAccount.percentage_c. Original Issue: A Fast Lookup...

Fixed - Spring '16 ·Reported By 13 ·Updated 2016-12-08

With sharing folders that are not shared with a user is visible through Apex.

Apex , Sharing

When a report folder which not been shared with a specific user, can be viewed through a custom VF page. This folder is not visible to the user through the UI but when accessed via a custom VF page it can be seen. EX: VF Page: <apex:page controller="A_Test"> <apex:repeat value="{!stuff}" var="s"> <apex:outputText...

Fixed - Spring '16 ·Reported By 13 ·Updated 2016-12-08

Retried Apex Batch Job could fail with a RemoteCursorCreationFailedException

Apex

If a START method execution of a batch apex job gets terminated due to a server shutdown while storing cursor contents into ACS storages, the retried START method from a clone message fails with a RemoteCursorCreationFailedException if some of records collected by the previous START method execution...

Fixed - Spring '16 ·Reported By 11 ·Updated 2016-12-08

Global Action cannot be used in Contact Support component in NAPILI Community when Case has Visualforce Custom Quick Action

Communities

Global Action cannot be used in Contact Support component in NAPILI Community when Case has Visualforce Custom Quick Action

Fixed - Spring '16 ·Reported By 10 ·Updated 2016-12-08

Push Upgrade can result in end-users receiving a "Record Unavailable" error in Subscriber org during the deployment process.

Apex , Packaging , VisualForce

The Salesforce Technology Team has uncovered an issue that could result in users receiving error messages indicating “Record Currently Unavailable” while a push-upgrade deployment was simultaneously initiated for a managed package. Only users in the organization receiving the push-upgrade are impacted. Impact:...

Fixed - Spring '16 ·Reported By 8 ·Updated 2016-12-08

Anchor links do not function properly in Communities

Knowledge , Communities

In community sites with knowledge articles that contain anchor links, those anchor links are not behaving as traditional anchor links--they will not jump to the anchor links within the same page as expected because the knowledge article is being rendered dynamically by javascript and the logic currently...

Fixed - Spring '16 ·Reported By 6 ·Updated 2016-12-08

Can no longer drag and drop text while creating a Chatter post

Chatter

Drag and drop of text in a Chatter input box doesn't work as expected.

Fixed - Spring '16 ·Reported By 6 ·Updated 2016-12-08

Forecasting Enabled user is missing from "enabled user" list on forecasting hierarchy setup page

Sales and Marketing

The users will start to show if you change his role to the root node role, then back into this user's role

Fixed - Spring '16 ·Reported By 6 ·Updated 2016-12-08

Lightning Experience: Logging in as another user then logging back out renders links non-responsive

After using login access in Lightning, links do not work after logging back out.

Fixed - Spring '16 ·Reported By 6 ·Updated 2016-12-08

Parent implicit share to a queue is not being created on parent account when order owner is changed to a queue in Apex trigger

Apex , Sharing

Parent implicit share to a queue is not being created on parent account when order owner is changed to a queue in Apex trigger when Order OWD is CBP and Account is private.

Fixed - Spring '16 ·Reported By 6 ·Updated 2016-12-08

"Custom setting limit exceeded" when attempting to delete custom settings data

Custom Objects

On orgs that have certified managed packages installed, it appears that custom settings checks the pools of some or all managed packages when determining whether an operation with custom settings, such as creation or deletion, is valid. - Actual Result "Custom setting limit exceeded" when attempting...

Fixed - Spring '16 ·Reported By 6 ·Updated 2016-12-08

Approval Process User Search

Platform , User Interface

Adding community users to the list of available approvers results in some community users being removed after save. This is happening because we bring back 2000 records in the initial search for available users to be added and if the users are not found in this initial 2000 records they are not kept...

Fixed - Spring '16 ·Reported By 4 ·Updated 2016-12-08

Email and Phone fields are masked for activity record even when they are not encrypted

When platform encryption is enabled this is automatically masking the Email and Phone fields on the activity records.

Fixed - Spring '16 ·Reported By 4 ·Updated 2016-12-08

Open CTI add error messages - "SaveLog API method failed unexpectedly" too generic

CTI

SUMMARY: There are a few causes to have an error when calling saveLog. If you try to save an activity against an object which doesn't support it you get the generic message, but it would be better to have a more specific message. If you try to save a task with a user without task perms you get...

Fixed - Spring '16 ·Reported By 4 ·Updated 2016-12-08

In the "PortalUserManagePage" extra spaces are being added for every custom field that is created in the User Object

User Interface , Communities

The "PortalUserManagePage" Page adds extra spaces for every custom field in the User object. The page format becomes very difficult to read when many fields are available.

Fixed - Spring '16 ·Reported By 4 ·Updated 2016-12-08

ORA-01460 thrown if SOQL bind variable > 4000 chars, should be handled it gracefully

Apex

If SOQL bind variable > 4000 chars we throw System.UnexpectedException: common.exception.SfdcSqlException: ORA-01460: unimplemented or unreasonable conversion requested select /*Apex.AnonymousBlock: line 3*/ * from (select * from (select /*+ index(t pkcases) */ t.cases_id "Id" from support.cases t...

Fixed - Spring '16 ·Reported By 4 ·Updated 2016-12-08

Error after adding the Knowledgeable People component in the Napili template

Communities

Error after adding the Knowledgeable People component in the Napili template

Fixed - Spring '16 ·Reported By 3 ·Updated 2016-12-08

Users are able to delete activities despite not meeting the documented requirements to do so

Activities

In Winter '16 release, users are able to delete activities despite not meeting the requirements documented below https://help.salesforce.com/HTViewHelpDoc?id=activities_access.htm

Fixed - Spring '16 ·Reported By 3 ·Updated 2016-12-08

After 198 (Winter 16) update users cannot edit/manage a Connected App due to community name in the connected app URL

Communities

Under certain conditions after an app server restart connected apps return an error: URL No Longer Exists when trying to edit/manage.

Fixed - Spring '16 ·Reported By 3 ·Updated 2016-12-08

Data.com API: DatacloudDandBCompany not returning Primary Address

data.com

The Data.com API in some cases, is not returning valid primary addresses from the DatacloudDandBCompany Object. Impacted Users: Data.com API Users Related Object: DatacloudDandBCompany

Fixed - Spring '16 ·Reported By 3 ·Updated 2016-12-08

Internal Server Error thrown when merging contact records

Platform , User Interface

When merging contact records you may see an internal server error that looks like this: Error ID: xxxxxxxxxx-xxxxxx (-534068875) This has been linked to customers having enabled Email Connect and then disabled.

Fixed - Spring '16 ·Reported By 3 ·Updated 2016-12-08

Custom Indexes are getting corrupted while Sandbox copy: as a result queries do not return expected result

Apex , API , Sandbox , Summer 15

Custom Indexes are getting corrupted while Sandbox copy: as a result queries do not return expected result. Especially these queries are relate to Activity table (Task/Event fields).

Fixed - Spring '16 ·Reported By 3 ·Updated 2016-12-08

Profile's Session Timeout ignore at Visualforce page.

VisualForce

Session timeout has an org level config and a profile level config. If profile has set its own session timeout, profile level session timeout will be used. Visualforce session timeout is still using org level session timeout instead of profile session timeout.

Fixed - Spring '16 ·Reported By 3 ·Updated 2016-12-08

AppExchange URL is out of date in the Force.com App Menu's picker

AppExchange , Packaging , Platform , User Interface

When selecting the default AppExchange menu item in the Force.com App Menu picker in the top right of Salesforce users are directed to the following URL: http://www.salesforce.com/appexchange/overview/ When it should actually be directing to the AppExchange site's URL here: https://appexchange.salesforce.com/ This...

Fixed - Spring '16 ·Reported By 3 ·Updated 2016-12-08

Unable to Finish Processing Request when editing Users (-653878163)

Process Builder

An exception is thrown when running Processes on User Object if some formula fields for "User" object are only soft-deleted

Fixed - Spring '16 ·Reported By 3 ·Updated 2016-12-08

Lightning Navigation Bar in Setup is not scrollable

When setting up the Navigation Bar/Menu, you are not able to scroll through all of the Objects added.

Fixed - Spring '16 ·Reported By 2 ·Updated 2016-12-08

Winter 16 Describe Layout API call returning xsi:type="VisualforcePage

API , Winter 16

Partner integration are failing after winter release release because the following attribute is being added to the response. The client is using SOAP api version 31 for the describe layout API call in partner wsdl . The following is being returned in response - <layoutComponents xsi:type="VisualforcePage"> xsi:type="VisualforcePage"...

Fixed - Spring '16 ·Reported By 2 ·Updated 2016-12-08

Lookup Quick Action Console Components do not support Field Filter Conditions

Service Cloud Console

Lookup Quick Action Console Components do not support Field Filter Conditions

Fixed - Spring '16 ·Reported By 2 ·Updated 2016-12-08

Unable to "Login as" in Lightning Experience if User doesn't have Lightning enabled

Platform , Winter 16

Unable to "Login as" in Lightning Experience if User doesn't have Lightning enabled

Fixed - Spring '16 ·Reported By 2 ·Updated 2016-12-08

DML on existing records fails with Internal Server Error if object has encrypted Long Text Area fields

Apex , Platform Encryption

DML on existing records fail with Internal Server Error if the object has any Long Text Area field and Encryption is either enabled OR disabled after creating the records:

Fixed - Spring '16 ·Reported By 2 ·Updated 2016-12-08

Content link is not redirecting to the login page as expected

Content and Files

Users may experience an issue attempting to download Content or Files from Community if they are not already logged into the Community. At this time, the link will not redirect to login as expected, and instead they will see the following behavior: From Firefox or Chrome: Users will see a blank page From...

Fixed - Spring '16 ·Reported By 2 ·Updated 2016-12-08

Inserting Opportunity Team Members in bulk does not create team shares for the users if one of the OTM user being added is inactive.

Sharing

Inserting Opportunity Team Members in bulk does not create shares for the users if one of the Users being added as an Opportunity Team Member is inactive. Opportunity Team Members added in this way do not have access to Opportunities due to missing shares.

Fixed - Spring '16 ·Reported By 2 ·Updated 2016-12-08

JSON.serialize() reverses order of attributes, causing an error with Map<String,Composite(SObject)> types

Apex , Platform

During JSON serialization reverse order of attributes causing an error when attempting into a Map<String, ANY>, where ANY is a composite type that has an SObject field.

Fixed - Spring '16 ·Reported By 2 ·Updated 2016-12-08

Record access checks are not enforced for Account edit through "Import My Person Accounts" wizard found on the User Profile My Settings page

Users may notice that they're able to edit a record using the classic Import Wizard even though the same user receives an Insufficient Privileges message while trying to access the same record via the UI due to sharing rule settings. Please note that the Import My Person Account wizard is being targeted...

Fixed - Spring '16 ·Reported By 2 ·Updated 2016-12-08

Live Agent Chat Transfer: Complete "Attach" prompt message is not displayed if very long names are used in record like contact, account, lead names

Live Agent

While using Live Agent Chat Transfer feature, complete "Attach" prompt message is not displayed if very long names are used in record like contact, account, lead names

Fixed - Spring '16 ·Reported By 1 ·Updated 2016-12-08

Community users cannot use the old notes functionality if the new Notes is enabled in the org.

Winter 16

In Winter'16, if the new Notes feature is enabled in the org, the old "Notes & Attachments" related list is split into "Notes" related list (new notes feature) and "Attachments" related list. Since the new Notes feature is not available for community users (this is the expected behavior), they will...

Fixed - Spring '16 ·Reported By 1 ·Updated 2016-12-08

Incorrect "changed" value in DeployMessage when re-deploying modified apex class

Metadata

Modifying an Apex class and redeploying the class, should show up the "changed" attribute in DeployMessage as "true". However, it is showing up as "false".

Fixed - Spring '16 ·Reported By 1 ·Updated 2016-12-08

"Find Settings" type-ahead on Profiles malfunctioning in Setup on Lightning Experience

Search , Winter 16

"Find Settings" type-ahead on Profiles malfunctioning in Setup on Lightning Experience

Fixed - Spring '16 ·Reported By 1 ·Updated 2016-12-08

When "Enable Compact Feed View in the Console" is enabled, Custom Buttons width extends beyond the frame

Service Cloud Console

When "Enable Compact Feed View in the Console" is enabled, Custom Buttons width extends beyond the frame

Fixed - Spring '16 ·Reported By 1 ·Updated 2016-12-08

Docs & Attachment links in community templates redirect to 'undefined/servlet/servlet.FileDownload' URL when community doesn't have a site path prefix

Communities

Docs & Attachment links in community templates redirect to 'undefined/servlet/servlet.FileDownload' URL when community doesn't have a site path prefix

Fixed - Spring '16 ·Reported By 1 ·Updated 2016-12-08

Inline Editing problems with sidebar lookups on text area fields due to duplicate DOM IDs on Console

Service Cloud Console

When using multiple subtabs on Console app, if the primary tab is refreshed, and you try to inline edit the same field across multiple subtabs your edits can be lost if you cancel the first change. It means, side bar field doesn't display anything even if you input text via inline edit pop up dial...

Fixed - Spring '16 ·Reported By 1 ·Updated 2016-12-08

IE10 login page edit list "© 2015 salesforce.com, inc. All rights reserved." overlaps with usernames if 10+ saved

User Interface , Winter 16

After clicking the 'Edit List' button from the login screen, the "© 2015 salesforce.com, inc. All rights reserved." section at the bottom of the screen will display in the middle of saved usernames on IE10

Fixed - Spring '16 ·Reported By 1 ·Updated 2016-12-08

Batch jobs stalled in Holding status (different root cause than W-2575706)

NOTE: This is different than the following known issue even though they might exhibit the same behavior https://success.salesforce.com/issues_view?id=a1p300000008YgIAAU Customers would see a job type "ApexToken" shown as "Queued" when they run a query like below Select Id,Status, JobType from...

Fixed - Spring '16 ·Reported By 1 ·Updated 2016-12-08

Error Accessing "Take Salesforce Fundamentals Online Training" Link in Setup

Platform

In Setup, accessing the "Take Salesforce Fundamentals Online Training" link displays the following error: "Your Account Has Expired."

Fixed - Spring '16 ·Reported By 1 ·Updated 2016-12-08

Cannot export reports due to "Captcha Failed: You must pass the CAPTCHA before accessing this URL."

Analytics , Data Export

when the "Captcha Control on Data Access" is enabled, the trying to export reports but is getting the following error: "Captcha Failed You must pass the CAPTCHA before accessing this URL. "

Fixed - Spring '16 ·Reported By 1 ·Updated 2016-12-08

Suggested Topics on Chatter posts may include the record ID for mentioned Users or Groups

Chatter

Some customers have observed that mentioning a User or Group in a Chatter post results in the record ID for that User or Group being included in the Suggested Topics. When this occurs, subsequent posts that include mentions of any User or Group may also list the same record ID as a Suggested Topi...

Fixed - Spring '16 ·Reported By 1 ·Updated 2016-12-08

Contact object referenced in a Visualforce email template results in a internal server error for self-service users

Portal , VisualForce

When the contact object is referenced in a Visualforce email template and using the same template for self-service users results in an internal server

Fixed - Spring '16 ·Reported By 1 ·Updated 2016-12-08

Percent Field type - Cached Field values on Custom Settings cannot be extracted after updating values

Platform , Custom Objects

Changing the value of a Non-Percent type Custom Field in a Custom Setting that contains a Percent Field (18,0) will cause all of the Custom Setting's fields to display blank values via cache. - Actual Result All custom settings fields of that custom setting are blank - Expected Result. Custom...

Fixed - Spring '16 ·Reported By 1 ·Updated 2016-12-08

"help on this page" from formula creation on report point to wrong link

Analytics

when creating a custom summary formula in a report and clicking on "help for this page" the link brings to: https://help.salesforce.com/apex/htauthprovidererrorhandler?ErrorCode=Bad_Start_Url&ErrorDescription=startURL+was+not+a+relative+path+or+contained+invalid+characters That end up into: https://help.salesforce.com/hthome?err=1 instead...

Fixed - Spring '16 ·Reported By 1 ·Updated 2016-12-08

Text on File Detail Page in the Content UI does not display line breaks

Content and Files

When editing the description either in the Chatter File Detail Page or the Content File Detail Page, you can put in new line breaks, but those only show up on the Chatter Description on the bottome left and not in the Content Description in the middle of the page.

Fixed - Spring '16 ·Reported By 1 ·Updated 2016-12-08

"Messages & Alerts" standard Home Page Component allows javascript

Platform

"Messages & Alerts" standard Home Page Component currently allows javascript. This displays a textarea where you can type any html/javascript and it will get executed if you add the component on the home page.

Fixed - Spring '16 ·Reported By 1 ·Updated 2016-12-08

Push upgrade fails if the package has quick action with field update and lightning page

Packaging , Partner

Some partners may experience push upgrade failure if the package has quick action with field update and lightning page. From the push upgrade UI, the error is like the following: Deployment Failure One or more components in the package failed deployment. If this issue continues, please contact...

Fixed - Spring '16 ·Reported By 0 ·Updated 2016-12-08

Unable to create Duplicate Rules on Objects with names greater than 40 characters

Sales and Marketing , data.com

Unable to create Duplicate Rules on Objects with names greater than 40 characters

Fixed - Spring '16 ·Reported By 0 ·Updated 2016-12-08

Case Feeds Chatter Publisher requires two clicks to enter text for Chatter

Service

Case Feeds Chatter Publisher requires two clicks to enter text for Chatter

Fixed - Spring '16 ·Reported By 0 ·Updated 2016-12-08

Clicking “Run Report” a second time removes all results from the report for single user

Analytics

For some organizations using divisions, when users click "Run Report" a second time (after the initial results have already been displayed), the report's results will change.

Fixed - Spring '16 ·Reported By 0 ·Updated 2016-12-08

Users Receive Read-Only Maintenance Notification Despite Company Profile Settings

In Winter '16, users are receiving 'Scheduled Maintenance Notification' pop-ups to alert them of upcoming Read-Only mode maintenance, even if the following settings are enabled via Setup > Company Profile > Company Information: 1- Hide Notices About System Maintenance 2- Hide Notices About System...

Fixed - Spring '16 ·Reported By 0 ·Updated 2016-12-08

Merge Fields in Navigation Menu Item Name Causes Navigation Menu to Disappear

Communities

In the Navigation Menu Editor of the Community Builder, putting a merge field such as "{!CurrentUser.name}" in the Name field of a menu item and clicking Save Changes causes the Navigation Menu to not render in the Community Builder anymore. Currently, the only way to fix this would be to modify the...

Fixed - Spring '16 ·Reported By 0 ·Updated 2016-12-08

Inconsistent Style for empty dependent lookup fields

In Case Feeds using the Console, when a dependent lookup field is empty, the width and other style elements don't match similar text entry fields. - Actual Result Short, inconsistently styled empty dependent lookup field - Expected Result. Empty dependent lookup field style is consistent with...

Fixed - Spring '16 ·Reported By 0 ·Updated 2016-12-08

New Login Page doesn’t display online icon properly on IE10

User Interface , Winter 16

The icon to the left of a saved username (green dot or small clock icon) will display stretched vertically on IE10 when there are more than one username saved in the browser.

Fixed - Spring '16 ·Reported By 0 ·Updated 2016-12-08

"Attach file" box does not get correctly positioned when chatter:newsfeed is wrapped up in div element that uses overflow

Chatter , Content and Files , User Interface

Wrapping <chatter:newsfeed> inside a div element that uses overflow-y prevents the "Attach file" box from getting correctly positioned.

Fixed - Spring '16 ·Reported By 0 ·Updated 2016-12-08

Selecting an Account name containing special characters from Lookup via Data.com Contact import not working as expected

data.com

We have identified an issue with Contact Import from the Data.com Tab. When searching for an Account for a Contact to be added to, if the Account Name includes a special character, selecting the Name will result in no change, and customers cannot move forward with the import. Impacted Users: Data.com...

Fixed - Spring '16 ·Reported By 0 ·Updated 2016-12-08

Subscribe icon available for non-library managed files

Content and Files

Why is content subscribe button available from “Content” tab for content that doesn’t belong to library?

Fixed - Spring '16 ·Reported By 0 ·Updated 2016-12-08

Password History not working properly when profile level has set different value other than org level

Authentication

When there is a profile level set password policy, the profile setting should win over the organization level setting. the password history is not working based on this rule.

Fixed - Spring '16 ·Reported By 0 ·Updated 2016-12-08

Date changes to 3/1 when a leap day is manually entered in a date field in mm/dd/yy format

Date changes to 3/1 when a leap day is manually entered in a date field in mm/dd/yy format

Fixed - Spring '16 ·Reported By 0 ·Updated 2016-12-08

Upgrading a managed package can result in a GACK when the Max package version is incorrectly set if the previous major versions have been deprecated

While upgrading a managed package it can result in a GACK. - failed with Unexpected (GACK) error

Fixed - Spring '16 ·Reported By 0 ·Updated 2016-12-08

Matching Rule timing out when trying to activate

Platform , User Interface

In some rare cases you may see your matching rules throw time out errors.

Fixed - Spring '16 ·Reported By 0 ·Updated 2016-12-08

Update Uruguayan currency: the currency name should be "Uruguayan peso" and symbol should be "UYU"

In November 1973, Uruguay used the nuevo peso (new peso; ISO 4217 code: UYN) as their currency. After further inflation, the peso uruguayo (ISO 4217 code: UYU) replaced the nuevo peso on March 1, 1993. The Currency Name/Description in our system should therefore be reflecting as "Uruguayan Peso"...

Fixed - Spring '16 ·Reported By 0 ·Updated 2016-12-08

Approval Email Link returns "URL No Longer Exists"

Sales and Marketing , Partner , Communities

When a record is submitted for approval from within a Community, the resulting email received by the assigned approver may be in an incorrect format, similar to: https://naX.salesforce.com/support/p/process/ProcessInstanceWorkitemWizardStageManager?id=xxxxxxxxxxxxxxx When the assigned approver clicks...

Fixed - Spring '16 ·Reported By 25 ·Updated 2016-07-28

Workflow Field Update on Task does not work when using "Send an Email" button

Workflow , Winter 16

Workflow or Processes that update a field on Task record does not work when the Task record is created via the "Send an Email" button on the Activity History related list. The field update does not occur.

Fixed - Spring '16 ·Reported By 16 ·Updated 2016-07-28

Running Test for WSDL-based asynchronous callouts fails with Internal Salesforce.com Error

Apex , Summer 15 , Winter 16

Running Unit Test for an Apex Class making an asynchronous Call-out from an imported WSDL fails with an Internal Salesforce.com Error.

Fixed - Spring '16 ·Reported By 14 ·Updated 2016-07-28

Community Forgot Password Email templates are not in HTML after WI'16 Upgrade

Portal , Communities , Winter 16

In the Winter' 16 sandboxes, we see an issue with the Communities Password reset Emails are going out only in TEXT or the HTML templates are showing up as blank.

Fixed - Spring '16 ·Reported By 12 ·Updated 2016-07-28

Feedback responses contain HTML

work.com

Some users may see HTML markup in past Feedback responses. Responses will typically look like: <p>Forrest has been great this past year...</p>

Fixed - Spring '16 ·Reported By 10 ·Updated 2016-07-28

Winter '16: Internal Server Error when Accessing Records after "Currency Display Setting" set to Show Symbols

Sales and Marketing , User Interface , Winter 16

Orgs with multiple currencies enabled before the release of the Single Currency Display feature will experience Internal Server Errors after enabling Single Currency Display.

Fixed - Spring '16 ·Reported By 9 ·Updated 2016-07-28

Force.com Canvas App fails to load due to Signed Request error

Chatter , Portal , Communities , Winter 16

When canvas app is launched from communities which has path prefix defined, it is missing from signed request url and fails to load.

Fixed - Spring '16 ·Reported By 8 ·Updated 2016-07-28

Formula text field named as Image not rendered in Salesforce1 and Lightning Experience

Platform , Winter 16

If a formula text field named as image with image (Text) = HYPERLINK("rxxxx", IMAGE("https://xxx.......com/profile_images/xxxxxxx..xxx.jpeg", "image from Documents tab")) No images are rendered in Salesforce1 and Lightning Experience.

Fixed - Spring '16 ·Reported By 8 ·Updated 2016-07-28

When a subtab is closed the handler for onFocusedSubtab remains, but IE fails to execute it.

Service Cloud Console

In Internet Explorer, if a page layout uses a component that calls onFocusedSubtab, if a tab is closed it's possible for a subtab to behave as though it's being dragged even if the mouse is not being held down and moreover if customer has overridden the standard Case View page with a visualforce page...

Fixed - Spring '16 ·Reported By 8 ·Updated 2016-07-28

Reports created in classic with standard date time frame filter or custom date filter is showing off by 1 day when viewing in LEX/Lightning Experience

Analytics

Reports created in Aloha classic with standard date time frame filter or custom date filter is showing off by 1 day when viewing in LEX (Lightning Experience). This affects all users where their timezone is not equal to PST, especially those with timezones far away from PST. For example Australian Eastern...

Fixed - Spring '16 ·Reported By 7 ·Updated 2016-07-28

Winter '16 - ISE on Record Create for Auto-Numbered Custom Object

Custom Objects , Winter 16

In Winter '16, custom objects that have the Data Type for standard Name fields set to Auto Number may encounter an Internal Server Error if the Display Format contains the word "merge" in any context: Examples include: merge, emerge, emergency, etc...

Fixed - Spring '16 ·Reported By 7 ·Updated 2016-07-28

Unable to Load Managed Canvas App with onCanvasAppLoad="resize"

Packaging , VisualForce , Winter 16

When the onCanvasAppLoad="resize" parameter is used in a Managed Canvas App, it fails to load with a JavaScript error, "Uncaught ERROR: target_url was not supplied on postMessage".

Fixed - Spring '16 ·Reported By 6 ·Updated 2016-07-28

Lightning Component: Sending json data to salesforce results in java.lang.UnsupportedOperationException

When a request is made from Lightning Component to send json data (without encoding), it results in Gack (GACK_ID (125725989))

Fixed - Spring '16 ·Reported By 5 ·Updated 2016-07-28

Multi-byte Japanese chars entry on RTA not working properly after line-break.

Platform

Multi-byte Japanese chars entry on the RTA would not be working properly after line-break on Chrome browser.

No Fix - Spring '16 ·Reported By 5 ·Updated 2016-07-28

Links in home page components are not copied over entirely when refreshing a full sandbox

Sandbox

When refreshing a full sandbox, you might see that not all custom links added as Home page components copy to the new sandbox. You might also see Messages and Alerts included as Home page components might not copy over either upon refresh.

Fixed - Spring '16 ·Reported By 4 ·Updated 2016-07-28

SOQL on OauthToken in a batch job fails with "A callout failed because an Apex operation has pending uncommitted work" in Test Class

Apex , API

Issuing a SOQL on OauthToken in a batch job fails with the following exception, if the batch job is called/scheduled in a Test method. "System.UnexpectedException: java.sql.SQLException: A callout failed because an Apex operation has pending uncommitted work. The Apex code needs to commit or roll...

No Fix - Spring '16 ·Reported By 4 ·Updated 2016-07-28

Currency type in custom setting throws TypeException in Apex test

Apex , Summer 14

Test code to test custom setting with currency field throws System.TypeException: Comparison arguments must be compatible types: Decimal

Fixed - Spring '16 ·Reported By 4 ·Updated 2016-07-28

Salesforce Experience matrix report shows API name instead of Label

Analytics

Salesforce Experience matrix report shows API name instead of Label

Fixed - Spring '16 ·Reported By 3 ·Updated 2016-07-28

Thanks action not available on custom object record feed

work.com

Some users may not see the Thanks Chatter publisher action on the feed for custom object records. This will typically happen if the feed is open when the page loads.

Fixed - Spring '16 ·Reported By 3 ·Updated 2016-07-28

Winter '16 - Inconsistent Behavior of Article Link in Global Search Results

Knowledge , Winter 16

When a global search returns published Articles, there are two columns with links - "Article Number" and "Article Title." Clicking on an Article Title link redirects users to a seemingly incorrect article URL, with missing sidebars and headers.

Fixed - Spring '16 ·Reported By 3 ·Updated 2016-07-28

Dependent picklist values are not visible on quick actions when accessed from Knowledge Article feed or Visualforce chatter feed

Chatter , VisualForce , Knowledge , Spring 15

An issue has been observed in which dependent picklist values are not visible from a global action or quick action from the Chatter feed on Knowledge articles or within a Visualforce page with chatter feed.

Fixed - Spring '16 ·Reported By 3 ·Updated 2016-07-28

File sharing links not correct in chatter communities

Chatter , Communities

If you share a file within chatter communities, it will send an email and message to the recipient. In the email or message, there will be a link to view the file. The link does not include the community name. It will take you to your communities error message page.

Fixed - Spring '16 ·Reported By 2 ·Updated 2016-07-28

Omni-Channel Agent Capacity Unexpectedly Exceeded with Sending Email

Live Agent , Service Cloud Console

Sending email from the Email Page closes Agent Work and frees up capacity, even when case tabs are still open. This can result in agents receiving additional Case assignments when they are already at capacity.

Fixed - Spring '16 ·Reported By 2 ·Updated 2016-07-28

Users with ViewAllData user perm but not ModifyAllData are unable to import in the ContentVersion via API on behalf of another user

Content and Files

Users with ViewAllData user perm but not ModifyAllData are unable to import in the ContentVersion via API on behalf of another user.

Fixed - Spring '16 ·Reported By 2 ·Updated 2016-07-28

In Lightning Experience, Custom Settings pages do not always fully render

With the Lightning UI enabled, some Custom Settings pages are routed to an unsupported page.

Fixed - Spring '16 ·Reported By 2 ·Updated 2016-07-28

Quick creating a Case from Chat Transcript does not show sidebar console components

Service Cloud Console

Creating a case from a Live Agent chat transcript quick attach does not show the appropriate sidebar components if a record type select screen is present.

Fixed - Spring '16 ·Reported By 2 ·Updated 2016-07-28

Macro Errors with legacy Case Page Layouts: "The Instruction is not Available"

Platform , Service

Macros are setup on the Case object and work fine for System Administrators. However, Support users cannot create, run or even view Instructions, despite appearing to have appropriate permissions and access to resources. This occurs in org with legacy "Page Layouts for Case Feed Users."

Fixed - Spring '16 ·Reported By 2 ·Updated 2016-07-28

Modifying Checkbox vlaue on Custom Console Component, appears to apply the change to all record subtabs

Service Cloud Console

When you create a custom console component for Subtabs that is a lookup of the same object (such as Case), and that object has a checkbox, if you check the checkbox on one record via the component, then all open records to the left of that record tab appear to have been modified as well. If you...

Fixed - Spring '16 ·Reported By 2 ·Updated 2016-07-28

Batch Apex Jobs Returning Internal Salesforce Error Messages / Marked as Completed

Apex

In certain circumstances Batch Apex Jobs were returning error messages but still showing as Completed without error. These included internal salesforce Oracle errors and SQL Exceptions listed under the ExtendedStatus field on AsyncApexJob. These errors could be seen as confusing and not give a clear...

Fixed - Spring '16 ·Reported By 1 ·Updated 2016-07-28

Searching for record names in live agent chat window with apostrophe doesn't return results as expected

Live Agent , Service Cloud Console

After receiving a chat from live agent, if the Agent uses the paperclip icon in the chat window to search for a record, any search query that includes an apostrophe will produce no results, even if there should be a match. - Actual Result A query that includes an apostrophe will produce no results. -...

Fixed - Spring '16 ·Reported By 1 ·Updated 2016-07-28

The use of Case Feed Filter for an agent requires "View Setup and Configuration"

Winter 16

The new "Case Feed Filter" feature requires the "View setup and configuration" profile permission to view the custom feed filters you create.

Fixed - Spring '16 ·Reported By 1 ·Updated 2016-07-28

Metric linked to a report becomes unlinked

work.com

Some users may have noticed that metrics linked to reports become unlinked if a user edits the metric. This issue will typically be seen with Internet Explorer 11.

Fixed - Spring '16 ·Reported By 1 ·Updated 2016-07-28

Communities Featured Search does not show trending article when special character is used.

Communities

If you search with Communities Featured Search it will not show trending articles if you use special characters. This is only an issue with IE.

Fixed - Spring '16 ·Reported By 1 ·Updated 2016-07-28

Internal Salesforce.com Error when changing Owner of ContentDocument record dynamically in Test Class

Apex , Summer 15 , Winter 16

This issue comes up when there is a Test Class in which the following is being done : - Create a User record - Create a ContentVersion record - Get the ID of ContentDocument from the ContentVersion record using newly inserted ContentVersion record. - Update the Owner of the ContentDocument to...

Fixed - Spring '16 ·Reported By 1 ·Updated 2016-07-28

If there are no added languages, the default site language is ignored. The site just uses English.

Sites , Winter 16

In the scenario there are no added languages set for a site, the default site language is ignored. The site just uses English.

Fixed - Spring '16 ·Reported By 1 ·Updated 2016-07-28

References are not selectable in the reference picker in Process Builder for required apex action input parameters of type SObject

Summer 15 , Winter 16 , Process Builder

An Apex Class using @InvocableMethod and an @InvocableVariable. For the @invocableVariable, the attribute Required is set as True. When adding a Quick Action in Process Builder, "SObject" (Eg. Account) is not select-able as a reference. However, when the Required attribute is set to False, or is removed...

Fixed - Spring '16 ·Reported By 1 ·Updated 2016-07-28

Account Territory Rules: Record owner criteria does not evaluate properly on lead conversion

When the account assignment rule criteria references the record owner, this does not assign the correct territory. This happens when the account is created during lead conversion by a different user than the record owner.

Fixed - Spring '16 ·Reported By 1 ·Updated 2016-07-28

Salesforce1 - Recommend Chatter Groups error

Mobile

Some of our customers have reported that the recommended Chatter Groups functionality in Salesforce1 produces an error when users attempt to join the group from that recommendation.

Fixed - Spring '16 ·Reported By 1 ·Updated 2016-07-28

FileExtension field in ContentDocument / ContentVersion is not limiting value to 40 characters

Content and Files

The standard field FileExtension in ContentDocument / ContentVersion has a limit of 40 characters. However when inserting a value containing more than 40 character length via code, it is not limiting the value to 40 characters.

Fixed - Spring '16 ·Reported By 0 ·Updated 2016-07-28

Creating a new case from subtab after record type selection does not auto-search in Knowledge One

When you create a new case as a subtab of a record and record types are in use the K1 sidebar does not automatically search when the subject is modified.

Fixed - Spring '16 ·Reported By 0 ·Updated 2016-07-28

Re-opening record data doesn't show the updated value from Database in Lightning Experience

When you access a record soon after the record has been updated by another user or an automated process, the UI shows the previous value for the record and not the updated data of the record. This is because the local cache is not updated when the record is modified.

Fixed - Spring '16 ·Reported By 0 ·Updated 2016-07-28

Missing sort arrows sprite image in Console List Views

Service Cloud Console

Some customers may have noticed that when sorting list views by a given column in the Salesforce Service Console, the small arrows indicating the direction of the sort order may not display.

Fixed - Spring '16 ·Reported By 0 ·Updated 2016-07-28

Browsers are Intermittently Unsupported by the Lightning Framework when Viewing Napili Home Page

Communities

Occasionally when accessing a Community Home Page based on the Napili template, users receive an error message stating their browser is not supported - even though it *is* a supported browser and was working moments ago.

Fixed - Spring '16 ·Reported By 0 ·Updated 2016-07-28

Salesforce1 - "Ascending" field when sorting List views does not translate from English

Mobile

Some of our customers have reported seeing that the "Ascending" box when sorting listviews in Salesforce1 does not translate when selecting a language other than English.

Fixed - Spring '16 ·Reported By 0 ·Updated 2016-07-28

Winter 16' - Chatter Feed Text is not visible in IE10 after the 8th line, shows Blank Text

Chatter , Winter 16

The chatter posts which have more than 8 lines show a blank area in IE10 after the 8th line, you do get an option to click on "Show More" but when you click on the same no text is displayed. This issue has only been observed in IE10 browser.

Fixed - Spring '16 ·Reported By 0 ·Updated 2016-07-28

Chatter Only profile has Modify All and View All permissions for some Work.com objects

work.com

Some customers may have noticed that their out of the box Chatter Only profile has Modify All and View All permissions for some Work.com objects (e.g. Goal, Metric).

Fixed - Spring '16 ·Reported By 0 ·Updated 2016-07-28

Underline styling text showing up on newly created link posts in Salesforce1

Mobile

When creating new link posts within the salesforce1 chatter feed, you will notice the new links as underlined when dragging the page from the location.

Fixed - Spring '16 ·Reported By 0 ·Updated 2016-07-28

User receives an error if they include apostrophe in Edit Badge Access textbox

work.com

When you edit the access list for a badge and you type in an apostrophe you will get an 'An internal server error has occurred'.

Fixed - Spring '16 ·Reported By 0 ·Updated 2016-07-28

ExternalID should be used in lookup popup, when a name field is set

Content and Files , Winter 16

A URL of "External Lookup Relationship" field with reference to GDrive is broken.

Fixed - Spring '16 ·Reported By 0 ·Updated 2016-07-28

Users may get an 'Unable to complete operation' error when they request feedback or offer feedback

work.com

Users may get an 'Unable to complete operation' error when they request feedback or offer feedback

Fixed - Spring '16 ·Reported By 0 ·Updated 2016-07-28

iOS Only: Multibyte characters should be supported in rich text fields in mobile browser app of Salesforce1

Mobile

The mobile browser app of Salesforce1 on iOS crashes and is reloaded when users enter more than multibyte characters after a line feed character. We will be working to support multibyte characters in the rich text field, but it will take a long time.

Fixed - Spring '16 ·Reported By 0 ·Updated 2016-07-28

Group posting records clicked from IN-APP notifications unable to scroll within Salesforce1 webapp

Mobile

When accessing a record from a Group post notification in Salesforce1 one.app, the record is unable to scroll (or scroll refresh).

Fixed - Spring '16 ·Reported By 2 ·Updated 2016-02-22

Salesforce1 Action Bar is missing for Person Accounts Page Layouts

Mobile

Currently for Person Account Page Layouts, the Salesforce1 Action Bar is not available to be edited and is not supported.

Fixed - Spring '16 ·Reported By 2 ·Updated 2016-02-22

API name of Custom Objects showing in updated / created message using a Publisher Action in Salesforce1 / Lightning Experience

Mobile

When you create or update a custom object using a Publisher Action the message you receive will contain the API name of the Custom object and not the Label. Example: "Custom_Object__c" instead of "Custom Object"

Fixed - Spring '16 ·Reported By 0 ·Updated 2016-02-22

Salesforce1 mobile browser validation errors when modifying Event Date/Time with Enable Multi-day events pref is OFF

Mobile

Users on S1 mobile browser UI may see an unexpected validation error upon changing event time via one.app (with BOTH fields matching) when org setting "Enable Multi-Day events" is turned OFF. NOTE: No issue when that setting is enabled (Activities | Activities Settings | Enabled MultiDay events)....

Fixed - Spring '16 ·Reported By 0 ·Updated 2016-02-22

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