Known Issues · Releases · Winter '16

Winter 15 - Developer Edition - Insufficient privileges error when navigating to Setup>Deploy>Deployment Settings

Metadata , Change Sets , Winter 15

Some Developer Org customers may have noticed that they encounter the following error when navigating to Setup>Deploy>Deployment Settings: Insufficient Privileges You do not have the level of access necessary to perform the operation you requested. Please contact the owner of the record or your administrator...

Fixed - Winter '16 ·Reported By 48 ·Updated 2018-05-17

Email alert "From Email Address" always set to "Current User's email address" when deployed using change set

Workflow , Change Sets

Email alert "From Email Address" always set to "Current User's email address" when deployed using change set.

Fixed - Winter '16 ·Reported By 19 ·Updated 2018-05-17

Deployment of an approval process for a child object will fail if a Queue for the Master object is referenced.

Metadata , Change Sets , Spring 15

A change set or metadata api deployment will fail if it contains an approval process for a child object if it references a Queue that is associated to the Master object.

Fixed - Winter '16 ·Reported By 4 ·Updated 2018-05-17

'Platform' field in Live Agent Transcript is not capturing Windows 8 details and logs "WinNT" instead

Live Agent

The "Platform" fied in the Live Agent Transcript is not capturing the Windows 8 and it's showing WinNT instead.

Fixed - Winter '16 ·Reported By 2 ·Updated 2018-03-30

Process on same Object with multiple different time-delayed actions fires all actions at the same time

Process Builder

SUMMARY: - Process on same Object with multiple different time-delayed actions fires all actions at the same time - Actual Result All scheduled actions on same object will fire at same time. - Expected Result They should fire at their scheduled time.

Fixed - Winter '16 ·Reported By 25 ·Updated 2017-12-14

Internal Server Error when deploying metadata - Summer '15

API , Metadata

When deploying metadata, you will get an internal server error if there are errors in the 'package.xml' file. The error Id (number in parenthesis) will be the following: -1777529246

Fixed - Winter '16 ·Reported By 3 ·Updated 2017-04-19

Incorrect message showing on rejected email draft when multiple approvers set on approval steps.

Service

Incorrect message "This case contains a draft email saved by User Admin." showing when draft email rejected by approvers. It happens only we have multiple approvers on approval steps.

Fixed - Winter '16 ·Reported By 2 ·Updated 2017-04-19

Missing Standard Index on Attachment causes queries filtered by CreatedDate to run slowly or time out

Analytics , Apex , Performance

When running a query against the Attachment object and a selective filter is used on CreatedDate sometimes this will run slowly or time out. This is due to a missing standard index on this field.

Fixed - Winter '16 ·Reported By 1 ·Updated 2017-04-19

"Custom Visualforce" quick actions exposed in Process Builder cause an error

"Custom Visualforce" quick actions exposed in Process Builder cause an error when trying to activate/enable the Process.

Fixed - Winter '16 ·Reported By 6 ·Updated 2017-04-18

Salesforce1 Name field in Activity History related list is blank

With shared activities enabled in your organization the Name field will be blank in Activity History related lists in Salesforce1. This is due to a current limitation on how the API can handle the requests Name field when multiple contacts can be assigned at this same time.

Fixed - Winter '16 ·Reported By 2 ·Updated 2017-04-18

Apex JSON bug: deserialize to an SObject acts like deserializeStrict

Apex , Spring 14

- JSON.deserialize() for SObject throws “System.JSONException: No such column '...' on sobject of type ...” if the JSON content to parse contains attributes not present in the Apex type specified in the argument. But JSON.deserialize() is defined as follows. http://www.salesforce.com/us/developer/docs/apexcode/Content/apex_class_System_Json.htm?SearchType=Stem#apex_System_Json_deserialize --- If...

Fixed - Winter '16 ·Reported By 23 ·Updated 2017-04-14

Process Builder can't pass SObject parameter to InvocableApex by using REST API.

Process Builder

Process Builder can't pass SObject parameter to InvocableApex by using REST API. Error: Unhandled process fault from Salesforce : Property_Becomes_Live : Malformed SObject specified for parameter...

Fixed - Winter '16 ·Reported By 13 ·Updated 2017-04-14

If Chatter is not enabled, adding Knowledge Sidebar in Console causes loading of Tabs to fail

Knowledge , Service Cloud Console , Winter 16

Some customers have observed that they the knowledge sidebar does not work in org's where chatter has not been enabled. Cusomter's would notice the following when accessing cases in the service console: a> Can’t open a new case. b> Can’t view knowledge sidebar. You would see the following error...

Fixed - Winter '16 ·Reported By 6 ·Updated 2017-04-14

Process Builder: Overdue scheduled actions not processing as expected

When creating a record that meets process builder criteria and uses a scheduled action, the actions are not executing when saved in an "overdue" state.

Fixed - Winter '16 ·Reported By 6 ·Updated 2017-04-14

Internal Server Error when trying to access Workflow Rules [-1054983925]

Workflow

Users are receiving Internal Server Error ID: 269984538-21923 (-1054983925), on following the below steps: navigate to Setup -> Create -> Workflows & Approvals -> Workflow Rules.

Fixed - Winter '16 ·Reported By 1 ·Updated 2017-04-14

Change set validate/deploy fails with error "invalid parameter value" if it contains a profile with View All Data permission

Change Sets

Change set validate/deploy fails with error "invalid parameter value" if it contains a profile with View All Data permission.

Fixed - Winter '16 ·Reported By 95 ·Updated 2016-12-08

Streaming API returns "402::Unknown client" when used through a proxy

API , Summer 13

Streaming API Java client fails with "402::Unknown client" when used through a proxy. Handshake completes successfully and retrieves a valid client id, but further connect and subscribe calls fail with a "402::Unknown client" error in the response. This is the sequence: Handshake request: [{"id":"1","supportedConnectionTypes":["long-polling"],"channel":"/meta/handshake","version":"1.0"}] Handshake...

Fixed - Winter '16 ·Reported By 21 ·Updated 2016-12-08

"DNS_PROBE_FINISHED_NXDOMAIN" error trying to open Process Builder in SB after Winter '16

Sandbox , Winter 16 , Process Builder

When using a - or -- in a domain name in SB after the Winter '16 upgrade, users may see a "DNS_PROBE_FINISHED_NXDOMAIN" error when trying to open Process Buidler. The Root Cause of this issue is related to the URL changes we made with our update to the Lightning Experience UI. With those changes...

Fixed - Winter '16 ·Reported By 7 ·Updated 2016-12-08

Lookup Search on Chinese/Japanse words e.g 株式会社 or 三菱日立 return no results while global search works

Search

Customer may experience the lookup search on some Chinese/Japanese words for example. 株式会社 or 三菱日立 When use global search they are returning the results. but not from lookup search.

Fixed - Winter '16 ·Reported By 3 ·Updated 2016-12-08

Anchor links containing accented characters result in _blank links when saved.

Knowledge , Summer 14

When creating an anchor link in a knowledge article containing accented characters, for example "Pièces Requises", the system will appear to take the value. Upon saving though the "target" attribute when viewing the source will containg _blank rather than the correct code.

Fixed - Winter '16 ·Reported By 2 ·Updated 2016-12-08

Internal server error when uninstalling package containing external data source which uses custom adapter

AppExchange , Packaging , Partner

If an adapter for Lightning Connect of an External Data Source is an apex class implementing DataSource.Provider, and the apex class directly/indirectly refers to a Custom Settings, uninstalling a package containing them fails with an internal server error 382676760-1498329 (999171970) (note the error...

Fixed - Winter '16 ·Reported By 1 ·Updated 2016-12-08

Metadata Deployment fails with Case.SourceId

Winter 16

Retrieving and deploying the Case object's metadata from/into the same org fails with Case.SourceId error-

Fixed - Winter '16 ·Reported By 8 ·Updated 2016-11-18

Salesforce for Outlook: Side panel incorrectly displays an unsupported browser error message for Internet Explorer

Email Clients , Outlook , Spring 14

Sometimes Salesforce Side Panel incorrectly displays an unsupported browser error message when the customer is working on a supported browser.

Fixed - Winter '16 ·Reported By 114 ·Updated 2016-07-28

Code coverages could be lost when executing a apex test class that takes time

Apex

Code coverage which has been calculated in test method executions could be lost if the test class takes a long time to complete. This will result in the "Estimate your organization's code coverage" link returning a lower value than in the actual Organization value.

Fixed - Winter '16 ·Reported By 55 ·Updated 2016-07-28

Internal Error when Editing a Campaign Report

Analytics

Sometimes when editing reports related to campaign and campaign members our customers might receive the following message: An internal error occurred while processing your request. Error ID: xxxxxxxxx-xxxxx (736735926) or An internal error occurred while processing your request. Error ID:...

Fixed - Winter '16 ·Reported By 40 ·Updated 2016-07-28

Managed package batch class cannot access protected custom setting from execute method in installer orgs

Apex , Partner , Spring 13

A protected custom setting and batch job working with it are added to a managed package. The package is installed in a subscriber organisation. The batch job is invoked within the subscriber organisation. When the execute method is called, it fails with an internal server error.

Fixed - Winter '16 ·Reported By 35 ·Updated 2016-07-28

"Apex class has Batchable or Future jobs pending or in progress" erros added to all classes during deployment via ANT/IDE

Apex , API , Eclipse IDE

When deployment fails with one of the "Apex class has Batchable or Future jobs pending or in progress", the error gets added to all classes being deployed.

Fixed - Winter '16 ·Reported By 34 ·Updated 2016-07-28

In Process, selecting Email Alert action on Opportunity Product object results in error [1077880991]

Spring 15 , Process Builder

When creating an Email Alert action on Opportunity Product, selecting the Alert by name results in an Internal Server Error [1077880991]. This issue is due to a sql exception: Inserted value too large for column: "OpportunityLineItem".

Fixed - Winter '16 ·Reported By 29 ·Updated 2016-07-28

Visualforce page with apex:canvas tag does not load the canvas app in IE9, IE10 and IE11

VisualForce , Winter 16

Visualforce page with apex:canvas tag does not load the canvas app in IE9, IE10 and IE11. This happens when the Canvas app is passed parameters.

Fixed - Winter '16 ·Reported By 26 ·Updated 2016-07-28

Additional Emails on Email Alert are ignored by Process Builder

Process Builder

When you create an Email Alert, there's a field where you can specify additional email address the email should be sent to. When said email alert is triggered by a Process, the email is only send to the main email address and not to the additional ones.

Fixed - Winter '16 ·Reported By 25 ·Updated 2016-07-28

Custom Roll-Up Summary fields don't get recalculated when changing currency conversion rates through the API

When you change currency rates through the UI (through the Currency Rates page), it recalculates *all* currency summary fields in the org. However, when you change currency rates through the API, or in any other way that doesn't go through CurrencyRates, currency summary fields are not recalculat...

Fixed - Winter '16 ·Reported By 25 ·Updated 2016-07-28

Single User Calendar week view is incorrect on Daylight Savings Time transition weeks

Activities

On the single user calendar "week view", for the week following the Daylight Savings timechange (DST), the calendar events are displayed an hour off from the actual scheduled time of the event. The same event shown on the "single day" and "month view" calendar views are displayed correctly.

Fixed - Winter '16 ·Reported By 25 ·Updated 2016-07-28

Numbers are unexpectedly rounding to whole integers with 0's in decimal places when using formulas in Process Builder

Process Builder

Formulas created in Process Builder do not assign scale to Number values and cause all number results being rounded to whole numbers and zeros for all decimal places. This affects Currency, Number, and Percentage fields.

Fixed - Winter '16 ·Reported By 23 ·Updated 2016-07-28

Long Text Area field not resizable in edit mode when an Entitlement is assigned to a case

Service , User Interface

Long Text Area Field not resizable in edit mode when an Entitlement is assigned to a case

Fixed - Winter '16 ·Reported By 23 ·Updated 2016-07-28

{!ApprovalRequest.Internal_URL} and {!ApprovalRequest.External_URL} forcing login since Summer release in orgs with Communities enabled

Summer 15

- Approval link merge fields are incorrectly providing http links in email templates when the org has communities enabled, and has Partner or Customer Users. - Approval links should contain https links so users can use active session (if any) and not have to re-login to view pending approval -...

Fixed - Winter '16 ·Reported By 21 ·Updated 2016-07-28

Package upload error or Connected Apps installation error

AppExchange , Packaging

There is an issue at this time where you may encounter an Internal Server error ending with -186353973 when uploading a new version of a package. Or, you may encounter an error like "The Connected App Payment_Center_API has been disabled by the vendor and is no longer available" when attempting to ...

Fixed - Winter '16 ·Reported By 21 ·Updated 2016-07-28

Lead convert may fail when there is Lead (Process builder) process in place which will be triggered during the convert operation

Process Builder

Lead Convert will fail when there is a Process (Process Builder) on Leads, which will trigger during Lead Convert, and which has an action that references the Lead. Lead Convert shows an error like: ----- Error: System.DmlException: Update failed. First exception on row 0 with id 00Q4000000zWiGPEA0;...

Fixed - Winter '16 ·Reported By 21 ·Updated 2016-07-28

Intermittent Error on time based workflow rule action

Sales and Marketing , Workflow

Sometimes when a time-based workflow rule triggers, you will see an error similar to the following (in this example, we are using Opportunity Object) Subject: Salesforce workflow could not perform a pending action Details: Object Type: Opportunity Record: 3/8 https://instance/recordId Workflow...

Fixed - Winter '16 ·Reported By 21 ·Updated 2016-07-28

Clicking links from a list view may fail to load when the highlights panel is enabled in console

When a case tab is closed during the loading of a highlight panel, the user cannot open any more links in console until the browser is refreshed.

Fixed - Winter '16 ·Reported By 20 ·Updated 2016-07-28

Winter 16 - Internal Server Error 1458003446-5513 (-785823948) encountered when accessing Debug logs post upgrade to Winter 16

Platform , Winter 16

Some customer have have observed that they get the following error when attempting navigate to Debug Logs via Setup | Monitor | Logs | Debug Logs post upgrade to Winter 16 An internal server error has occurred An error has occurred while processing your request. The salesforce.com support team has...

Fixed - Winter '16 ·Reported By 18 ·Updated 2016-07-28

Error: "You must enter a value" when attempting to define password and security question is unpopulated

Authentication , Winter 16

Some customers have reported this error being encountered after their sandboxes upgraded to Winter '16. Any value entered as a new password and/or security question/answer may cause the below error to be received. "You must enter a value."

Fixed - Winter '16 ·Reported By 17 ·Updated 2016-07-28

ISE while accessing managed packged custom setting [sarted happening after deleting packaged components ]

AppExchange , Packaging

http://docs.releasenotes.salesforce.com/en-us/spring14/release-notes/rn_forcecom_isvforce_managed_component_deletion.htm. the doc explains the ability to delete managed package components to remove field contained in App's custom settings. After deleting the components from package, partner encounters...

Fixed - Winter '16 ·Reported By 17 ·Updated 2016-07-28

HTML email templates ignore carriage returns entered manually

Messaging , User Interface

If a user selects an HTML template to send an email and enters text before sending it, the application does not include the carriage return (CR) characters in the text version of the email. The sent email does include all the correct CR characters. Bulleted or numbered lists are also affected, in that...

Fixed - Winter '16 ·Reported By 17 ·Updated 2016-07-28

Data Import Wizard: IE and Firefox obscure the last 2 selectable fields in the mapping dialog.

API , Data Loader

Data Import Wizard: IE and Firefox obscure the last 2 selectable fields in the mapping dialog.

Fixed - Winter '16 ·Reported By 15 ·Updated 2016-07-28

Data Import Wizard results email not consistent with records created/updated

Data Loader

There is an issue at this time where the results email from the Data Import Wizard does not accurately reflect the total number of records created or updated. An example of a typical results email: Your Accounts and Contacts imports are complete. Here are your results: Accounts Created: 0 Accounts...

Fixed - Winter '16 ·Reported By 15 ·Updated 2016-07-28

Flow screen input field picklist retains previous value when 'Behavior Change for Default Values in Flow Screen Fields' is enabled.

Flow

Flow screen input field picklist retains previous value when 'Behavior Change for Default Values in Flow Screen Fields' is enabled.

Fixed - Winter '16 ·Reported By 14 ·Updated 2016-07-28

Spring '15 - Picklist field in "Change Status" action lose its values when a change occur in a record related to the Case

Service Cloud Console , Spring 15

If you're using a picklist field in the "Change Status" action in the Console the previously available values will disappear after using a related object (activities, attachments...).

Fixed - Winter '16 ·Reported By 14 ·Updated 2016-07-28

When creating a TrialForce org with a pre-built Process, metadata values do not copy over correctly - resulting in viewing/deleting issues

When creating a new TrialForce org, if a pre-created Process is imported as part of this creation, it will fail and cannot be deleted/modified.

Fixed - Winter '16 ·Reported By 13 ·Updated 2016-07-28

Winter '16 - Error When Converting Leads 'Required fields are missing: [Social Handle]'

Winter 16

Users may encounter an error when converting Leads. --- Error: System.DmlException: Insert failed. First exception on row 1; first error: REQUIRED_FIELD_MISSING, Required fields are missing: [Social Handle]: [Social Handle] (System Code) --- This occurs when the Lead is related to a LinkedIn SocialPersona...

Fixed - Winter '16 ·Reported By 12 ·Updated 2016-07-28

Query on table size of 0 records throwing "Non-selective query against large object type (more than 100000 rows)"

API

When running a query on a table of 0 records you may encounter: "System.QueryException: Non-selective query against large object type (more than 100000 rows). Consider an indexed filter or contact salesforce.com about custom indexing." The issue is in relation to the db statistics for the table...

Fixed - Winter '16 ·Reported By 12 ·Updated 2016-07-28

Internal Server Error while deleting a record

Data Loader

When you are performing API delete, you may get the internal Server Error below. If you get "-962232756" at the end, this is more likely link to this known issue. ISE: 1574339010-2148 (-962232756)

Fixed - Winter '16 ·Reported By 11 ·Updated 2016-07-28

Special characters are preventing account records from being found in lead convert screen, account picklist

Sales and Marketing , User Interface

Special characters such as apostrphes, periods, and dashes are preventing the lead convert page from finding accounts with the same name in the account name drop down field.

Fixed - Winter '16 ·Reported By 11 ·Updated 2016-07-28

Clicking a Display Text Field in a Visual Flow Screen element causes Shockwave/Browser to crash

Workflow

A Screen Element in a Flow contains a rich text field. When this field is clicked in order to edit, the browser freezes and Shockwave crashes.

Fixed - Winter '16 ·Reported By 11 ·Updated 2016-07-28

QuickActions/NewNote.quickAction error when upgrading package

AppExchange , Packaging

There is an issue at this time where you may encounter this error: Insufficient Privileges quickActions/NewNote.quickAction . This issue is related to when the standard action "NewNote" is packaged.

Fixed - Winter '16 ·Reported By 9 ·Updated 2016-07-28

NotificationTransactionDelegate does not reset the uncommited work at Test.startTest, and Http callouts after inserting a CollaborationGroup fails

Apex

Testing HTTP Callouts after inserting a CollaborationGroup fails with the "System.CalloutException: You have uncommitted work pending. Please commit or rollback before calling out" even if callouts are enclosed with the Test.startTest() call and the Test.stopTest() call. PLEASE NOTE, this issue...

Fixed - Winter '16 ·Reported By 9 ·Updated 2016-07-28

Invocable email alert action fails at runtime when the recipient is an Account team member on a parent Account

Flow , Process Builder

Process Builder Faults when using Email Alert referencing Account Team Members as recipients: Probably Limit Exceeded or 0 recipients

Fixed - Winter '16 ·Reported By 9 ·Updated 2016-07-28

Content version's author defaults to prior version's author resulting in users contributing content on behalf of others

Content and Files , Platform

Upon contributing a new version of Content the author is unexpectedly defaulting to the previous Author of the Content. This results in the content version details showing the content as uploaded on behalf of another user despite whether or not users have the library permissions to author content...

Fixed - Winter '16 ·Reported By 9 ·Updated 2016-07-28

Unable to pass SObject Collection to SubFlow Element ("In the input assignment, the object types...don’t match")

Flow

Unable to pass SObject Collection to SubFlow Element ("In the input assignment, the object types...don’t match")

Fixed - Winter '16 ·Reported By 9 ·Updated 2016-07-28

Salesforce1 - Error when editing Opportunity record if user's profile doesn't have Create rights

Mobile

When using Salesforce1 to edit and Opportunity record the below error may appear: (-1040342927) This error occurs if the user's profile does not have Create rights on the Opportunity object despite having Edit rights.

Fixed - Winter '16 ·Reported By 8 ·Updated 2016-07-28

Email Alert not send to parent record owner when it triggers from flow or process builder action

Process Builder

Email alert action fires but recipient defaults to current entity owner instead of related parent record owner as defined in email alert when fired as part of process and/or flow. Email alert should be sent to intended parent record owner.

Fixed - Winter '16 ·Reported By 8 ·Updated 2016-07-28

In flow, "scale" in Screen.Number, Screen.Currency field doesn't work for input numbers, it works when display returned numbers.

Flow

In flow, "scale" in Screen.Number, Screen.Currency field doesn't work for input numbers, it works for display returned numbers.

Fixed - Winter '16 ·Reported By 8 ·Updated 2016-07-28

Legacy Setup User Interface have no access to "My Email Settings" on Winter’16

User Interface , Winter 16

“Insufficient Privileges” error is displayed when trying to open "My Email Settings". This error message is displayed on only Legacy Setup User Interface.

Fixed - Winter '16 ·Reported By 7 ·Updated 2016-07-28

Auto Number table is copied at the same time as others causing inconsistencies in auto number values

Sandbox

When a sandbox is being copied, the auto_number table can be copied at the same time as other tables, instead of being copied last. This can cause inconsistencies in auto number values, for example you would be able to create new records that end up having the same auto number value as an existing r...

Fixed - Winter '16 ·Reported By 7 ·Updated 2016-07-28

"Unknown error" popup when attempting to open a record in the console

Performance , Service Cloud Console

In orgs with a lot of data, opening a record within the Console may result in an "Unknown Error" pop-up message appearing. Typically the console will be unresponsive for up to 30 seconds before showing the error If you notice this error occurring in the console, and wish to verify if this particular...

Fixed - Winter '16 ·Reported By 7 ·Updated 2016-07-28

Update existing records with Data Import Wizard changes ownership of existing records to the user performing the import

API , Platform , Custom Objects , Data Loader

When using the unified Data Import Wizard (Setup, Data Management | Data Import Wizard in Setup, or click the Import option under My Settings) to update existing records for a custom object, record ownership is changed unexpectedly for matching existing records to the user who is performing the import. This...

Fixed - Winter '16 ·Reported By 7 ·Updated 2016-07-28

Deployment of console APP having push notification with no fields added - throws Error

Apex , Change Sets

When you deploy a CustomApplication object that has PushNotification with an empty fieldNames parameter it will fail. This situation happens when you configure push notifications on an object but don't specify any fields in the app settings.

Fixed - Winter '16 ·Reported By 7 ·Updated 2016-07-28

KnowledgeArticle/CollaborationGroupRecord SOQL queries do not run in Flows

Chatter , Knowledge , Flow

When using a Record Lookup or Fast Lookup element and querying knowledge articles or the CollaborationGroupRecord object, you will get the following error An unhandled fault has occurred in this flow. An unhandled fault has occurred while processing the flow. Please contact your system administrator...

Fixed - Winter '16 ·Reported By 7 ·Updated 2016-07-28

Custom actions disappeared from the page layout editor with Winter '16

AppExchange , Sandbox , Winter 16

Once Winter '16 was rolled out to sandboxes, Customer's custom actions disappeared from the page layout editor, even though they continue to exist in the page layout metadata and in the widget at the top of the page (on Salesforce1 Actions and Quick Actions tabs). Global Publisher Layout editor was...

Fixed - Winter '16 ·Reported By 6 ·Updated 2016-07-28

"Update Now" page for Stay-in-Touch Emails displays text: "Information entered in this section will be sent to null :"

Sales and Marketing

"Update Now" page for Stay-in-Touch Emails displays text: "Information entered in this section will be sent to null :" -- Need to fix the sender name

Fixed - Winter '16 ·Reported By 6 ·Updated 2016-07-28

Cannot LinkToEntity more than one entity

Live Agent

SUMMARY: LinkToEntity cannot be used more than once in the same prechat form to link more than one entity. For example, one can easily link a Contact to a Case, but one cannot link both a Contact and a custom object to a Case.

Fixed - Winter '16 ·Reported By 6 ·Updated 2016-07-28

Including Knowledge in Sandbox Template Adds Custom Object Requirements

Sandbox

When Knowledge is selected in a Sandbox Template, custom objects are also selected and required.

Fixed - Winter '16 ·Reported By 5 ·Updated 2016-07-28

Summer 15 - “Share Article link from PKB” and other Knowledge One widget actions no longer visible post upgrade to Summer 15

Chatter , Knowledge , Summer 15

Some customers who have PKB set up in their org have observed that there end users are no longer able to see the "“Share Article link from PKB” link on an article under the article widget post upgrade to Summer 15. This happens despite the following conditions being true: - Ensure that the article...

Fixed - Winter '16 ·Reported By 5 ·Updated 2016-07-28

Feed Item Layouts cannot be migrated due to "Error: Layout must have at least 1 section"

Metadata

If you perform a MetaData retrieve against Feed Item Layout and try to deploy it to the same or any other Organization, it is throwing the following error: BUILD FAILED C:\...\MigrationTool\build.xml:15: *********** DEPLOYMENT FAILED *********** Request ID: 0AfD0000000AbCdEfG All Component Failures: 1....

Fixed - Winter '16 ·Reported By 5 ·Updated 2016-07-28

The 'Show simpler New Task form in Salesforce1' feature causes a GACK error if there is a BLANK space on the activities page layout

Mobile

Customers will notice that once the 'Show simpler New Task form in Salesforce1' admin option has been enabled for their org that an error message will be shown for the hybrid (downloadable) iOS and Android Salesforce1 users on all Task pages i.e. log a call. This issue was noticed post the Spring '15...

Fixed - Winter '16 ·Reported By 5 ·Updated 2016-07-28

Walkthrough Unavailable message while working through trial org walkthroughs

Platform , User Interface

After signing up for a Salesforce trial org users are presented with role based Walkthrough options to visually step through and learn various application areas. Users may encounter an unexpected behavior where the walkthrough's bubble, which prompts the user to perform specific actions and next steps,...

Fixed - Winter '16 ·Reported By 5 ·Updated 2016-07-28

Internal error when installing package which has process flow as components

AppExchange , Packaging

Packages with process flow fails to install, support can find the error in log "Failed to find a flow name for definition 300C0xxxxxxxx on id 301C00000yyyyy".

Fixed - Winter '16 ·Reported By 5 ·Updated 2016-07-28

XML Parsing Error on External Approval Page Layout if a value includes line breaks (error on line 7 at column 830: Opening and ending tag mismatch: br

Workflow

XML Parsing Error on External Approval Page Layout if a value includes line breaks (error on line 7 at column 830: Opening and ending tag mismatch: br

Fixed - Winter '16 ·Reported By 5 ·Updated 2016-07-28

Custom buttons not aligned properly in the Winter'16 console Feed view

Service Cloud Console

Custom buttons not aligned properly in the Winter'16 console Feed view

Fixed - Winter '16 ·Reported By 4 ·Updated 2016-07-28

Data.com (Prospector): Display duplicate records hitting governor limits

data.com

On the Data.com Company search results page, you will see green dots for those Accounts already in your org. If you happen to have duplicate records, clicking on the link will take you to a list of those accounts. It has been observed, customers with a large number of Account records when clicking...

Fixed - Winter '16 ·Reported By 4 ·Updated 2016-07-28

Incomplete Chatter User profile page rendering

Some customers may see incomplete screen rendering when attempting to load a user's profile page in Chatter. This could include the Feed, Overview and Recognition tabs not being visible on the page.

Fixed - Winter '16 ·Reported By 4 ·Updated 2016-07-28

Chatter Free users cannot login to Salesforce orgs via Salesforce1

Mobile

Chatter Free users cannot login to Salesforce orgs via Salesforce1 because of the following error. "Network Unavailable No connnection is available. Check your Wi-Fi or cellular connection and try again."

Fixed - Winter '16 ·Reported By 4 ·Updated 2016-07-28

"Add to Campaign" Report button is not adding Contacts to a Campaign

Analytics , Campaigns

An "Activities with Contacts" Report Type with the "Add to Campaign" is not actually adding members to a Campaign. If you click the Add to Campaign button, choose a Campaign and click Add to Campaign, it then says, "0 new members have been added to the campaign "ABC" with a Status of "Sent"."

Fixed - Winter '16 ·Reported By 4 ·Updated 2016-07-28

Error message while saving UI Settings when multi-currency is activated and only 1 currency is defined

When Multi-Currency is enabled and only one currency is selected, users may see an error when trying to edit the User Interface settings.

Fixed - Winter '16 ·Reported By 4 ·Updated 2016-07-28

LiveAgent chats do not autoscroll when Chrome zoom level is set to other than 100%

Live Agent

If using the latest versions of Chrome, with the zoom level set to something other than 100%, the LiveAgent message window will not auto-scroll to the bottom as new messages come in. In all other browsers, earlier versions of Chrome, or the latest version of Chrome with zoom set to 100%, the auto scroll...

Fixed - Winter '16 ·Reported By 4 ·Updated 2016-07-28

Unexpected behavior with Opportunity Splits when trying to add/edit new split members after already having 5 or more members added

Using the edit Opportunity Splits button, when trying to add new split members after already having 5 split members added causes unexpected results. Some of the split records could get deleted in the process. Users may also see the following error when editing: To proceed, review this page for...

Fixed - Winter '16 ·Reported By 4 ·Updated 2016-07-28

Data.com (Duplicate Management): prevents account record from being 'Cleaned' or 'Created'

data.com

Duplicate Management will prevent the 'Cleaning' or 'Creation' of an Account Record should a D&B record with the same DUNS number already exists

Fixed - Winter '16 ·Reported By 4 ·Updated 2016-07-28

Publisher action field values are not updated if those fields are updated by another publisher action

Chatter

If you have 2 "Update Record" publisher actions in the publisher, and both of them display the same fields, updating the record with one action doesn't update the field values of the 2nd action.

Fixed - Winter '16 ·Reported By 4 ·Updated 2016-07-28

Using the Tooling API to query a workflowalert with a fullname more than 80 characters fails with UNKNOWN_EXCEPTION

API , Workflow

Using the Tooling API to query a workflowalert with a fullname more than 80 characters will result in an error similar to the following: ERROR:- UNKNOWN_EXCEPTION: An unexpected error occurred. Please include this ErrorId if you contact support: 922686058-1997209 (-435199921) The fullname is comprised...

Fixed - Winter '16 ·Reported By 4 ·Updated 2016-07-28

An Opportunity Product workflow rule, with multiple field updates using the "Total Price" field, will only update one of the fields correctly

Workflow

An Opportunity Product Workflow, with multiple field updates that use the "Total Price" field, will only update one of the fields correctly. The other fields will all be blanked

Fixed - Winter '16 ·Reported By 4 ·Updated 2016-07-28

Cron triggers can sometimes fail/misfire and cause Apex jobs to get stuck in Queued status

Apex

"The issue of job status not being updated due results from a lag between the Apex code that is being executed and the moment when the Cron expression is interpreted to generate the time of the next job run.

Fixed - Winter '16 ·Reported By 4 ·Updated 2016-07-28

User's cannot view Event's they were invited to from within the Console

Service Cloud Console , Winter 15

User's cannot access Multi-calendar Events that are not assigned to them with the Console App. They get an Insufficient Privileges error. The Event can be accessed fine outside of the Console.

Fixed - Winter '16 ·Reported By 4 ·Updated 2016-07-28

"View" link of relatedlist via visualforcepage does not work

VisualForce

Javascript error when he click the "View" link of relatedlist via visualforcepage.

Fixed - Winter '16 ·Reported By 4 ·Updated 2016-07-28

Winter 16:RecordId null in standard controller from a Publisher action in Lightning/SF1

Winter 16 issue: RecordId null in standard controller from a Publisher action in Lightning/SF1.Works fine in Salesforce classic

Fixed - Winter '16 ·Reported By 3 ·Updated 2016-07-28

Test classes for Queueable methods do not fail when an exception occurs

Test class will show as successful for queueable methods even though an exception may be thrown.

Fixed - Winter '16 ·Reported By 3 ·Updated 2016-07-28

When "Alert box for "Action On Edit" is enabled for Duplicate Rule, Validation hit on Record

Sales and Marketing

When "Alert box for "Action On Edit" is enabled for Duplicate Rule, Validation hit on Record

Fixed - Winter '16 ·Reported By 3 ·Updated 2016-07-28

GE org created from Environment Hub comes out as EE org instead

Partner

GE org created from Environment Hub comes out as EE org instead.

Fixed - Winter '16 ·Reported By 3 ·Updated 2016-07-28

OpportunitySplit records are getting deleted if inserted via Apex Trigger when the trigger is invoked on Lead convert.

Apex

When the Opportunity Split record is inserted via invocation after insert Apex Trigger on Opportunity on Lead convert gets deleted not sure how.However,the same record is inserted successfully if we insert an Opportunity via UI directly.The issue here is only when the Opportunity Trigger is fired on...

Fixed - Winter '16 ·Reported By 3 ·Updated 2016-07-28

Data Import Wizard: Inconsistencies in Import of Account and Contact Notes

Data Loader

There is an inconsistency with the way we are handling the import of Account and Contact notes in the Import Wizard. When using the import wizard, the following behavior occurs: 1. Add new Records - both Account note and Contact note are created consistently. 2. Update existing records - no Account...

Fixed - Winter '16 ·Reported By 3 ·Updated 2016-07-28

When Reset Password, "Password Expiration Date" of user is set Organization's "User passwords expire date" instead of Profile's "User passwords expire

Platform

When User passwords expire date is set in both Profile and Organization and then Reset Password, Password Expiration Date of user would be set Organization date instead of Profile date.

Fixed - Winter '16 ·Reported By 3 ·Updated 2016-07-28

Order Sharing Access isn't correctly updated when Order Owner is changed as a result of an Account Owner change

Sharing

Orders change ownership during Account Transfer if the Order doesn't have a Contract activated but that change does not update the share table and the new owner doesn't have access to the Order.

Fixed - Winter '16 ·Reported By 3 ·Updated 2016-07-28

Attempting to view a converted lead shows "Lead has been Converted" error rather than the expected view of the Converted Lead.

User Interface

Users who are assigned a Feed Based Layout for Leads receive an error when attempting to view a converted lead. --- Lead has been Converted. This lead has been converted. Please use Site Search to search for the converted records. --- Expected Result: Viewing a converted lead in the user...

Fixed - Winter '16 ·Reported By 3 ·Updated 2016-07-28

When cloning an order with products, an error message shows up if the order's currency is different from the parent account's currency

Sales and Marketing

When cloning an order with products, an error message shows up if the order's currency is different from the parent account's currency

Fixed - Winter '16 ·Reported By 3 ·Updated 2016-07-28

Downloading multiple large Content Delivery files simultaneously results in truncated files

Content and Files

Recipients of Content Delivery files have noticed that downloading multiple files simultaneously usually leads to downloaded files that are not complete. This usually happens when the delivery files are at least 200 MB. Although one file may download as expected, the other two reflect a downloaded...

Fixed - Winter '16 ·Reported By 3 ·Updated 2016-07-28

Clicking Change Owner for Cases in Console, Cursor disappears from Lookup when Knowledge Sidebar Component Refreshes

Service Cloud Console

When Knowledge One is enabled and added to the Console, if you change the owner of a record, the cursor will relocate from the Owner field to the Knowledge Search bar.

Fixed - Winter '16 ·Reported By 3 ·Updated 2016-07-28

Updating opportunity fields in an 'After insert' trigger on OpportunitySpilt throws internal server error if part of an owner change event

Apex

Write a after insert trigger on OpportunitySplit object to update opportunity opportunity fields. We will get the Internal Server Error when user changes the opportunity owner to new owner who is part of opportunity team. Error Id: 1622734678-52746 (1561401789) Note: If the opportunity split team...

Fixed - Winter '16 ·Reported By 3 ·Updated 2016-07-28

Related Contact not automatically updated for Invitees on Multi-User calendar event when the assigned contact is merged.

Activities

You may see "Record Deleted" error when accessing multi-users view calendar. When we have a multi-user event related to an existing Contact with some invitee users and we merge the related contact, we are only updating the surviving contact, form the merge operation, on the main multi user calendar event....

Fixed - Winter '16 ·Reported By 3 ·Updated 2016-07-28

Internal Server Error received when creating Report with Custom Object who has lookup with Live Agent Chat Transcript Object.

Analytics , Live Agent

Users are receiving Internal Server Errors when creating Report with Custom Object who has lookup with Live Agent Chat Transcript Object. The error ends with the following ID: (-1718586890)

Fixed - Winter '16 ·Reported By 3 ·Updated 2016-07-28

Manual sharing rule can not be deleted when there is a soft deleted split of the user

Sales and Marketing , Sharing

An opportunity has has a manual sharing rule to give access to a user. If this user has a soft deleted opportunity split for this opportunity, the sharing rule can not be deleted.

Fixed - Winter '16 ·Reported By 3 ·Updated 2016-07-28

User can use expired password on logging in via Salesforce1

Mobile , Authentication

When signing into a Connected App (such as Salesforce1) the check for an expired password for the user is not occurring. The user will still be able to log in successfully to a Connected App whereas they will be prompted to reset their password if they log in through a desktop browser. This is an...

Fixed - Winter '16 ·Reported By 3 ·Updated 2016-07-28

Winter '16 regression - Case attachment widget does not show when called from VF Custom Email Publisher

Service , VisualForce

In Winter '16, the "Use Attachments" link on a visualforce email publisher doesn't work if the showHeader attribute of the visualforce page is set to false.

Fixed - Winter '16 ·Reported By 2 ·Updated 2016-07-28

Something went wrong while processing your email

Chatter , Communities

When end user using Spanish Microsoft Outlook client replies to Chatter post via email, end user receives the following error via email and message is not posted to Chatter. "Something went wrong while processing your email to <Your Organization Name>. We couldn't read the text in your email. Make...

Fixed - Winter '16 ·Reported By 2 ·Updated 2016-07-28

Update a Record action on Case object does not refresh case feed correctly

User Interface

On Case Feed, when a custom publisher action is added (Update a Record action) that updates fields, you need to click on "Update" button twice in order for the custom publisher to disappear and for the "Success" message to appear.

Fixed - Winter '16 ·Reported By 2 ·Updated 2016-07-28

Blank page encountered when accessing Google Apps Settings

Packaging , Platform

Some customers have observed that they encounter a blank page when attempting to navigate to the Google Apps Settings page, In certain situations customers may want to to deactivate a user associated to the "Google Apps Administrative Contact" but when they attempt to do so, they get an error stating...

Fixed - Winter '16 ·Reported By 2 ·Updated 2016-07-28

"Uncaught error in $A.run() : helper is not defined" displays on Forecast Page

Sales and Marketing

"Uncaught error in $A.run() : helper is not defined" displays on Forecast Page

Fixed - Winter '16 ·Reported By 2 ·Updated 2016-07-28

Add Google Doc to Salesforce Browser Button results in Please Log in to Google Apps message

AppExchange , Content and Files , Platform

When attempting to use the "Add Google Doc to Salesforce Browser Button" users are directed to a message stating: "Please Log in to Google Apps You've just clicked the Add Google Doc to Salesforce browser button. To add a Google Doc to Salesforce, you must be logged into your Google Apps business...

Fixed - Winter '16 ·Reported By 2 ·Updated 2016-07-28

Salesforce1 - Chatter Group pictures are not being edited

Mobile

Salesforce1 Chatter Group pictures are not respecting cropping or editing through the app's normal editing functionality. The fix for this in Winter16 *SAFEHARBOR*

Fixed - Winter '16 ·Reported By 2 ·Updated 2016-07-28

Quick Text does not work correctly in Firefox

Performance , User Interface , Summer 15

When using Firefox, selecting a Quick Text may not populate the content as expected.

Fixed - Winter '16 ·Reported By 2 ·Updated 2016-07-28

Package installation fails if subscriber's org has a validation rule that is fired as part of tests executed during package installation

Apex , Packaging , Summer 15

In Summer '15, the new package installer may prevent package installations if the subscriber's org has a validation rule that meets this criteria: a) It refers to a custom field, and b) It is evaluated as part of a DML operation performed by a test method executed during package installation.

Fixed - Winter '16 ·Reported By 2 ·Updated 2016-07-28

Predefined "Subject" field value for "Log a Call" custom action should default to the value defined in the associated Record Type

Metadata

Predefined "Subject" field value for "Log a Call" custom action should default to the value defined in the associated Record Type

Fixed - Winter '16 ·Reported By 2 ·Updated 2016-07-28

When publishing content in a library, the Record Type does not default

Content and Files

When you upload a content file in a library, the default record type does not auto display.

Fixed - Winter '16 ·Reported By 2 ·Updated 2016-07-28

Websites are not searchable by partial terms.

Search , Spring 15

Starting in Spring 15 release, Salesforce Global Search migrated to a new search architecture.

Fixed - Winter '16 ·Reported By 2 ·Updated 2016-07-28

Sharing rules not sorted in outbound change sets

Change Sets

There is an issue in Spring '15 where adding the sort in the list views for adding Sharing Rules, both Criteria and Owner, does not work. Attempting to sort by Name does not properly sort the components. This behavior was partially resolved for Summer '15 as seen here: https://success.salesforce...

Fixed - Winter '16 ·Reported By 2 ·Updated 2016-07-28

Twitter OAuth asks on grant access on every login

Communities

When using Twitter OAuth login with a community, users are asked to authorize the app every time they login. This is caused by the user being directed to oauth/authorize instead of oauth/authenticate after the first successful authorization.

Fixed - Winter '16 ·Reported By 2 ·Updated 2016-07-28

Profile Coaching Tab visibility set to hidden automatically

work.com

Users may have noticed that the Profile Coaching tab visibility changes from being available to hidden automatically.

Fixed - Winter '16 ·Reported By 2 ·Updated 2016-07-28

Insuff Privileges error on published article due to draft article with data categories

Knowledge

There is an issue at this time where users will get an Insufficient Privileges error when attempting to view a published article if the published article has a draft version where data categories have been added and the profile of the affected user does not have access to the data categories.

Fixed - Winter '16 ·Reported By 2 ·Updated 2016-07-28

Users allowed to create new Process with same name as existing Flow when Flow version 1 is deleted

Process Builder

- Users are allowed to create a new Process with duplicate name as existing Flow which no longer has version 1. - Allowing the duplicate name causes native flow and process generated flow version definitions (301) to be listed under the same flow interaction definition record (300); this further hides...

Fixed - Winter '16 ·Reported By 2 ·Updated 2016-07-28

Users can see other Paused Flows on Home Component (but cannot run)

Flow

Users can see all the Paused Flows for an Organization on Home Component (cannot run them though)

Fixed - Winter '16 ·Reported By 2 ·Updated 2016-07-28

Change Owner on ContentDocument fails if there is an update trigger on ContentDocument

Apex , Content and Files

Change Owner on ContentDocument fails if there is an update trigger on ContentDocument.

Fixed - Winter '16 ·Reported By 2 ·Updated 2016-07-28

Sandbox copy can stall on object history table for production organizations with large history tables

Sandbox

When a large duration of Object History is selected for a Full sandbox copy on a production organization with a very large amount of object history data, sandbox copy can stall on the Object History table. Organizations have encountered this when object history criteria on the sandbox copy settings included...

Fixed - Winter '16 ·Reported By 2 ·Updated 2016-07-28

Using replace in Mass Opportunity Team Reassign wizard does not remove the old team member.

When we run Mass Reassign Opportunity Teams tool with "Replace an existing opportunity team member with a new team member" mode, it adds new member, but existing member is not removed.

Fixed - Winter '16 ·Reported By 2 ·Updated 2016-07-28

Converting Lead using Apex trigger on DuplicateRecordItem fails when Account contains a auto-number field

Apex

If an account has a custom auto-number field, and the org has a trigger code on DuplicateRecordItem that converts a lead (and attaches to an account that already exists), when conditions for a Duplicate Rule match, the lead conversion fails because ApiEntityObject tries to update the auto-number field...

Fixed - Winter '16 ·Reported By 2 ·Updated 2016-07-28

"Limit Exceeded" Error when a user without View Setup tries to Pause a Flow

Flow , Spring 15

Non-admin users encounter a "Limit Exceeded" error when attempting to Pause a Flow.

Fixed - Winter '16 ·Reported By 2 ·Updated 2016-07-28

Object name is not displayed for Processes related to SObject which the length of API name is 15 or 18. i.e. ServiceContract

Process Builder

SUMMARY: - Object name is not displayed for Processes related to SObject which the length of API name is 15 or 18. i.e. ServiceContract

Fixed - Winter '16 ·Reported By 2 ·Updated 2016-07-28

Maximum Number of Workflow Rules per Entity limit not enforced when creating workflow rules

The Maximum Number of Workflow Rules per Entity limit is not being enforced when creating new workflow rules.

Fixed - Winter '16 ·Reported By 2 ·Updated 2016-07-28

When editing an existing Lookup element for the first time after opening the flow, the Sort By value is blank

Flow

hen editing an existing Lookup element for the first time after opening the flow, the Sort By value is blank

Fixed - Winter '16 ·Reported By 2 ·Updated 2016-07-28

Batch Apex job interrupted due to shutdown could be retried in a undesirable manner

Apex

If an app server is shut down while a batch apex job is running, a connection canceled exception gets raised at a sql execution, and the job will fail with a RunningForTooLongException. In this case, since the job has failed due to a server shutdown, it is expected to be retried.

Fixed - Winter '16 ·Reported By 2 ·Updated 2016-07-28

In Winter '16, the "salesforce1 user" field is not available on user page layout unless Lightning is enabled

The "salesforce1 user" perm is not available on the user page layout unless Lightning is enabled. We should allow users to view this perm even if Lightning is not enabled. Expected Result: ============================================================== "salesforce1 user" perm should be available...

Fixed - Winter '16 ·Reported By 1 ·Updated 2016-07-28

Winter 16 regression Visualforce Email Publisher ignores the "To" address and uses the default values as per Case Feed logic

Service , VisualForce

The "ToAddresses" attribute of a Visualforce Email Publisher is ignored and the 'To' field uses the email address default values determined by the Case Feed logic as per: https://help.salesforce.com/apex/HTViewSolution?urlname=How-is-the-To-field-populated-in-the-Case-Feed-Email-Answer-Customer-Pub...

Fixed - Winter '16 ·Reported By 1 ·Updated 2016-07-28

Internal Server Error when accessing Connected Apps if it is a part of package which includes Custom Metadata type

Packaging

If an installed package has both custom metadata types and connected apps, you will receive an internal server error when accessing the connected apps.

Fixed - Winter '16 ·Reported By 1 ·Updated 2016-07-28

In Winter '16 release API calls to sforce.connection.describeGlobalTheme(), sforce.connection.describeTheme() results in UNKNOWN_EXCEPTION

Apex , API , Winter 16

In Winter '16 release making API calls to sforce.connection.describeGlobalTheme(), sforce.connection.describeTheme() results in UNKNOWN_EXCEPTION via REST call results in UNKNOWN_EXCEPTION message: An unexpected error occurred. Please include this ErrorId if you contact support: 61412049-143273...

Fixed - Winter '16 ·Reported By 1 ·Updated 2016-07-28

Live Chat doesn't connect when initiated from a custom Visualforce pages chat window on mobile devices

VisualForce , Live Agent , Winter 16

In Winter 16 release, the live chats doesn't connect when initiated from a custom Visualforce pages chat window on mobile devices or using chromes developer tools to emulate being on mobile. -The chat works fine when connecting from a desktop or laptop but not tablets or phones. -The chat also works...

Fixed - Winter '16 ·Reported By 1 ·Updated 2016-07-28

Salesforce1 - Charts on Dashboards may not load when using Combination Charts with Record Count

Mobile

When viewing Dashboards in Salesforce1, some customers may see an error that a Chart can not load. There are several conditions that need to be met for this to occur: -Dashboard components is set to "Use chart as defined in source report" -Chart on report using "Combination Charts" with "Use second...

Fixed - Winter '16 ·Reported By 1 ·Updated 2016-07-28

ScreenPop redirects to non-existant page when fired while viewing a packaged VF page

AppExchange , CTI , VisualForce

When user is viewing a packaged visualforce page, and upon receiving call to softphone, during the screen pop, user gets error " URL No Longer Exists".

Fixed - Winter '16 ·Reported By 1 ·Updated 2016-07-28

Unique Custom Field on Activities used on Recurrent Events stop respecting the unique property after Event Series are modified

Activities

Recurring Events are ignoring the uniqueness of a custom field after you edit the Event Series.

Fixed - Winter '16 ·Reported By 1 ·Updated 2016-07-28

URL encoding is lost when making a call out using Named Credentials

Apex

URL encoding is lost when making a call out using Named Credentials. This feature works fine when using Remote Site Settings

Fixed - Winter '16 ·Reported By 1 ·Updated 2016-07-28

Feed tracking is needed in order for Notes to work in Products and certain other custom objects

The new Notes feature does not work in Products and other Custom Objects unless Feed Tracking is turned on.

Fixed - Winter '16 ·Reported By 1 ·Updated 2016-07-28

Inconsistency with the "To" address field when using approval proccess with draft emails on case feed.

Service

There is some inconsistency with the "To" field when sending emails for approval from the case feed using the draft email functionality. When submitting an email for approval, the "To" email address could be duplicated what will lead into a validation error when sending the final email after being...

Fixed - Winter '16 ·Reported By 1 ·Updated 2016-07-28

Compile All Classes is throwing ISE/GACK (-548403183) on UI

Apex , Performance , Platform , Summer 15

After activating the critical update PageReference getContent() and getContentAsPDF() Methods Treated as Callouts on a sandbox, Compile All Classes fails with this internal Gack error.

Fixed - Winter '16 ·Reported By 1 ·Updated 2016-07-28

Standard Users with View All Data permission but no Modify All Data are unable to publish content to a library on behalf of another user

Content and Files

Standard Users with View All Data permission but no Modify All Data are unable to publish content to a library on behalf of another user.

Fixed - Winter '16 ·Reported By 1 ·Updated 2016-07-28

Internal server error when pushing package upgrade to subscriber orgs

Some partners may experience an internal server error when performing a push upgrade on a package, even though direct installation in the subscriber org succeeds.

Fixed - Winter '16 ·Reported By 1 ·Updated 2016-07-28

Default value of a multi-select picklist field is not populating when contributing file to library or personal workspace

Sales and Marketing , Metadata

The default value of a multi-select picklist field is not populating when creating Library. The default value works on other objects. It is specific to Content.

Fixed - Winter '16 ·Reported By 1 ·Updated 2016-07-28

Uploading file to chatter feed via VF page

Chatter , Content and Files , VisualForce

Uploading a file to chatter feed via VF page either by "Select from Salesforce" or by "Upload from computer" freezes. Also, on browsers console you can see an error saying, Uncaught TypeError: Cannot set property 'innerHTML' of null

Fixed - Winter '16 ·Reported By 1 ·Updated 2016-07-28

Shift S shortcut doesn't work in Agent Console in Chrome after second attempt

When using Chrome, the SHIFT+S keyboard shortcut is only able to be used one time. You then have to close out of the Console to use it again correctly. The SHIFT+S keyboard shortcut works as expected in FF and IE 11.

Fixed - Winter '16 ·Reported By 1 ·Updated 2016-07-28

Deployment using Tooling API fails when VF component parameter type is Object

API

Deployment using Tooling API fails when VF component parameter type is Object.

Fixed - Winter '16 ·Reported By 1 ·Updated 2016-07-28

Can't delete a connected app, or uninstall a package if it contains a connected app, with a user provisioning config

Packaging , Platform

Customers might get this error while deleting a connected app or uninstalling a package "Cannot complete this operation. This connected app is referenced elsewhere in salesforce.com. Remove the usage and try again: User Provisioning Config"

Fixed - Winter '16 ·Reported By 1 ·Updated 2016-07-28

While deploying non apex component if testLevel is set to "RunSpecifiedTests" then deployment fails if any Trigger has less than 1% code coverage

Apex , Summer 15

In summer 15 release ,the "runAllTests" deployment option is now replaced with "testLevel". Test levels enable you to have more control over which tests are run in a deployment. The default Test Execution in Production has changed ,When no test level is specified in the deployment options, the default...

Fixed - Winter '16 ·Reported By 1 ·Updated 2016-07-28

Users see search results in listing that they’re not supposed to due to restricted access.

Analytics , Search

Some customers have observed that there Internal/Partner Community users see records they’re not supposed to when they either perform a search OR create a list view. Let's say a partner user has access to the following Account: Acme And does not have access to the following Accounts: Acme1 Acme2 Acme...

Fixed - Winter '16 ·Reported By 1 ·Updated 2016-07-28

Process builder causing "INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY" error, when triggered by ownership change of Metric record

work.com , Process Builder

1) Creating new Metric record of type Progress does not update Current Value per Process/Flow definition unless Metric is updated via inline edit and save. 2) Changing Metric record owner fails to trigger any active flow on Metric object.

Fixed - Winter '16 ·Reported By 1 ·Updated 2016-07-28

Change Owner on ContentDocument will fail if there is an update trigger on Custom Object

Apex

A trigger which tries to update a document owner is failing if the context user doesn't have permission, however, it should succeed since a trigger runs in a system context.

Fixed - Winter '16 ·Reported By 1 ·Updated 2016-07-28

Sorting Chatter Answers by Recent Activity does not return expected results

Some customers may observe unexpected behavior when using the following filters on a Chatter Answers page: Show "All Questions" sorted by "Recent Activity" When using these filters, the following may be observed: - some questions with recent activity (replies or comments) may be omitted from...

Fixed - Winter '16 ·Reported By 1 ·Updated 2016-07-28

Incorrect portal role names can get created when default number of roles is less than 3

Apex , API , Portal , Communities

If the number of portal roles is 1 and a user with role "Executive" is created before "Manager" then the name 'Executive" resolves into AccountName+"Manager". This problem can probably be observed in other similar situations as well, above is an example for this.

Fixed - Winter '16 ·Reported By 1 ·Updated 2016-07-28

Error when adding a Communication Channel Mapping to an article type that has a custom field with the same display name as a standard field

Knowledge , Spring 15

Some customers have observed that they encounter the following error (or similar) when adding a Communication Channel;; Mapping to an article type. An internal server error has occurred An error has occurred while processing your request. The salesforce.com support team has been notified of the problem....

Fixed - Winter '16 ·Reported By 1 ·Updated 2016-07-28

Users with "Manage External Users" can not check the CRM Content checkbox

Content and Files , Communities

Users with the "Manage External Users" permission enabled on their profile or permission set are not able to update the CRM content checkbox on the user record.

Fixed - Winter '16 ·Reported By 1 ·Updated 2016-07-28

Extra Clear Icon appears on entering text inside search box for IE 10 and above browsers

Search

Some customers may have observed that they see an extra clear icon (x) when they type text in to the search box when using IE 10 and above versions. This is a feature that was introduced by Microsoft in versions 10 and above, please refer to the following - https://support.microsoft.com/en-us/kb/2813492 R&D...

Fixed - Winter '16 ·Reported By 1 ·Updated 2016-07-28

Events continue to get delivered to Streaming API client which uses a session id , the session which has been explicitly terminated

API

If Streaming API client uses a session ID and that session is terminated explicitly , ( for example, grabbing the session from the org using userinfo.getsessionID(); etc ) , events continues to get delivered to Streaming API client even after the session has been terminated (For example by logging out...

Fixed - Winter '16 ·Reported By 1 ·Updated 2016-07-28

Error Message containing "Title: data value too large:" while sharing Contact Record via Salesforce-toSalesforce.

Salesforce to Salesforce

Customers may receive a variant of the following Error ( Where "xxxxxxxxxxxxxxxxxxxxxxx" is the value in the Title Field ): Error inserting Contact record(s). Cannot insert Contact (Full Name : Xxxx Xxxxxx). Message: Title: data value too large: xxxxxxxxxxxxxxxxxxxxxxx (max length=80) . StatusCode...

Fixed - Winter '16 ·Reported By 1 ·Updated 2016-07-28

Items in the "All versions" menu in Schedule Push Upgrade are unsorted

Packaging

Items in the "All versions" pull down menu shown in Select Target Organizations in the Schedule Push Upgrade page are unsorted.

Fixed - Winter '16 ·Reported By 1 ·Updated 2016-07-28

Users with "View Setup and Configuration" cannot see the View Accessibility Fields on an Object's Custom Field

Users with "view setup and configuration" should be able to see field accessibility on all fields - not just standard fields.

Fixed - Winter '16 ·Reported By 1 ·Updated 2016-07-28

Data Not Available Message when accessing a translated Knowledge Article from a global serach result

Knowledge

When an Article translation published and a User in that translated language searches for the Article in Global Search clicking on the Article Name generates the Data Not found Error.

Fixed - Winter '16 ·Reported By 1 ·Updated 2016-07-28

Content date sorting inconsistency when multiple pages of results share the same modstamp

Content and Files , Search

Some customers have observed that see Anomalous results when searching through content, they would see duplicate results when clicking on the next page despite those same files being present on earlier pages. This is observed to happen when multiple content is uploaded at the same time. The same...

Fixed - Winter '16 ·Reported By 1 ·Updated 2016-07-28

The "Contact Name" field being selected in Case Search Results is not retrieved through Metadata API

API

The "Contact Name" field being selected in Case Search Results is not retrieved through Metadata API. - Actual Result Suppose two fields, "Case Number" and "Contact Name", are being selected in Case Search Results. If you retrieve this Case using Metadata API, the obtained xml file has only the...

Fixed - Winter '16 ·Reported By 1 ·Updated 2016-07-28

Error accessing Custom Metadata Types in Winter '16

When the Master Label field is removed from the Custom Metadata layout in Winter '16, an error is received that cannot be undone unless you explicitly go to the edit page directly.

Fixed - Winter '16 ·Reported By 0 ·Updated 2016-07-28

Entering Korean/Chinese in a new Rich Text Editor for Chatter post is not working correctly in IE11

Chatter , Winter 16

In Winter 16, - Korean "안녕하세요" appears as "ㅇ ㅏ ㄴ ㄴ ㅕ ㅇ ㅎ ㅏ ㅅ ㅔ ㅇ ㅛ" if the new feature "Allow users to compose rich text posts" is enabled. - Chinese characters input will not displayed correctly with some extra characters.

Fixed - Winter '16 ·Reported By 0 ·Updated 2016-07-28

Winter '16 - After deleting User Trace for any user, attempt to sort User Trace Flags list gives Data Not Available error.

Winter 16

After deleting a User Trace for any user from Debug Logs page, sorting the User Trace Flags list gives Data Not Available error.

Fixed - Winter '16 ·Reported By 0 ·Updated 2016-07-28

Debugging validation formula containing Custom Permission causes formula to fail with 'invalid (null)' when org has encryption enabled

User Interface

Debugging validation formula containing Custom Permission causes formula to fail with 'invalid (null)' when org has encryption enabled. The issue can occur in when all the following conditions are met: 1. trace/debug logging of validation rules is enabled for a user 2. the validation formula references...

Fixed - Winter '16 ·Reported By 0 ·Updated 2016-07-28

The page type of VisualForce pages were not recognized properly when Sandbox name contained upper case letters

The page type of visualforce pages were not recognized properly in sandboxes because they had upper case letters in thier Sandbox title , This caused the improper rendering of sidebars in console when the VF page is viewed

Fixed - Winter '16 ·Reported By 0 ·Updated 2016-07-28

Attaching a file to Task or Event in an organization with platform encryption results in an internal server error.

Content and Files , Platform Encryption

If a user attempts to attach a file to a Task or Event and the organization has platform encryption enabled the system will throw an internal server error and the upload will fail.

Fixed - Winter '16 ·Reported By 0 ·Updated 2016-07-28

Custom Actions do not show on Objects in SFX [Lightning]

User Interface , Winter 16

Admins are unable to see Custom Actions when SFX is enabled.

Fixed - Winter '16 ·Reported By 0 ·Updated 2016-07-28

Users may get a URL No Longer Exists error after clicking the Edit List button for a Badge in Community

work.com , Communities , Summer 15

Users may get a "URL No Longer Exists" error after clicking the Edit List button for a Badge in Community

Fixed - Winter '16 ·Reported By 0 ·Updated 2016-07-28

Salesforce1 - Error when viewing Opportunity related list when list has more than 12 records

Mobile

When viewing an Opportunity related list in Salesforce1 an error will appear if the list contains more than 12 records. This error occurs in the Mobile browser app and downloadable app for Salesforce1. Example: Error ID: 114569808-12698(-1639501271)

Fixed - Winter '16 ·Reported By 0 ·Updated 2016-07-28

"Rich Text fields not ready for this action" error message when saving Articles.

Knowledge

Users may intermittently receive the error "Rich Text fields not ready for this action" when trying to save Knowledge Articles containing Rich Text fields. This error does not typically occur for users with the System Administrator or similar profile.

Fixed - Winter '16 ·Reported By 0 ·Updated 2016-07-28

Users attempting to update files that are a part of a Content pack in a Library they do not have access to receive an error.

Content and Files

If a user attempts to update a file in content that is a part of the Content Pack utilizing a custom record type housed in another library where they do not have access they will receive the following error: "Unable to Finish Processing Request" due to the lack of the correct permissions in the...

Fixed - Winter '16 ·Reported By 0 ·Updated 2016-07-28

When collapsed, HTML tags are shown in the summary of the chat transcripts in the console case feed.

Service Cloud Console

When a transcript has been attached to a case, html tags are displayed on the console case feed when it's collapsed.

Fixed - Winter '16 ·Reported By 0 ·Updated 2016-07-28

WarningYou entered an email address that isn't supported for your company

Chatter

You have created a private/unlisted group. You have "Allow Customers" checked. When you "Invite People", the email link will take them to the error below. There was a problem processing your request WarningYou entered an email address that isn't supported for your company. More on Salesforce.com Visit...

Fixed - Winter '16 ·Reported By 0 ·Updated 2016-07-28

Lookup fields on the Contact object not displayed in Data Import Wizard "What do you want to do?" section

Summer 15

Custom lookup fields on the Contact object aren't displayed under the "What do you want to do?" section during update call setup in the Data Import Wizard.

Fixed - Winter '16 ·Reported By 0 ·Updated 2016-07-28

Salesforce1 - Error when editing an Order

Mobile

When using Salesforce1 to edit an Order record users will receive an error with (-1374017988).

Fixed - Winter '16 ·Reported By 0 ·Updated 2016-07-28

Salesforce1 - Error on Tasks tab when changing views if New button is overridden or removed from layout

Mobile

Using Salesforce1 Tasks tab, users may see an error message when changing filter views (My Tasks, Delegated, Today). This issue is caused when the Task New button is overridden with a Visualforce page that is not available for Salesforce1. This can also be caused if the Activity Search Layout "Activities...

Fixed - Winter '16 ·Reported By 0 ·Updated 2016-07-28

Name criteria not finding existing campaign members

Campaigns

When searching for existing contact or lead campaign members on a campaign, using ‘Name’ in the search criteria does not restrict the results. For example, when searching for existing campaign members with the filter ‘Name | Equals | Test Test’, all existing members are returned in the results.

Fixed - Winter '16 ·Reported By 0 ·Updated 2016-07-28

Account name field producing unreliable results when converting from Lead on Salesforce1

Mobile , Summer 15

If the company name already exists as an account, the field is automatilcally populated, however it gets associated to the wrong account after creation. The issue occurs only when there are accounts which starts with the same name like Acme, Acme1, Acme2.

Fixed - Winter '16 ·Reported By 0 ·Updated 2016-07-28

Add Invitees lookup window unexpectedly closes on specific version of IE 8 when creating event, after changing start/end dates

Activities

For some users running Internet Explorer 8.0.7601.17514 in combination with Windows 7 Professional Service Pack 1, an issue has been observed with the Add Invitees lookup window when creating a new Event. If the user creating the Event first changes the start or end date to a value other than the...

Fixed - Winter '16 ·Reported By 0 ·Updated 2016-07-28

Documentation information indicating that attachments can be added to records via sidebar component is incorrect at this time

Current documentation suggests attachments and files can be added to records via the sidebar component in Console. This is incorrect at this time and the documentation will be corrected to confirm that attachments can only be added via the case detail page in the Console.

Fixed - Winter '16 ·Reported By 0 ·Updated 2016-07-28

Contact Duplicate Management does not work on S1 if the Contact Duplicate Rule Matching cross Lead Matching rules

Mobile

From S1, if you have a Contact Duplicate Rule Matching cross Lead Matching rules, the Duplicate alert works on Leads but not on contact.

Fixed - Winter '16 ·Reported By 0 ·Updated 2016-07-28

Package upgrade fails with internal server error: The summarized field is not deterministic

AppExchange , Packaging

Some customers may get internal server error when upgrading a package with RSF(roll up summary fields), and the error in the backend is: Objectname__c.fieldname__c: The summarized field in not deterministic

Fixed - Winter '16 ·Reported By 0 ·Updated 2016-07-28

Chatter feed tracking for Topics is re-enabled automaticaly after disabling

Chatter , Platform , User Interface

Deselecting feed tracking for the Topic object and saving appears to be successful however, feed tracking for the Topics object is being unexpectedly re-enabled afterwards.

Fixed - Winter '16 ·Reported By 0 ·Updated 2016-07-28

"Unable to determine server pool for org:" error when accessing Patch Organization tab on Package Detail Page.

Packaging

Even after deleting the patch org, we may still be able to see the deleted patch org in the list. Because the org actually not existed any more, you may see the "Unable to determine server pool for org:" error when accessing Patch Organization tab on Package Detail Page.

Fixed - Winter '16 ·Reported By 0 ·Updated 2016-07-28

Need to provide proper error message when maximum number of assigned categories reached in Data Insert API

Apex , API

You can select 15 categories in the category group''A' for an article version(kav).If you try to add more, you will get the error. From the Article Management UI, you can see the proper message when the max association is reached: Maximum number of assigned categories You have selected 15 categories...

Fixed - Winter '16 ·Reported By 0 ·Updated 2016-07-28

Browse button is not styled correctly in community on libraries tab

User Interface , Communities

The "Browse" button in the Libraries Tab (usually red in the normal User Interface) has no color and it matches the background when logged in to a Community. Making it very difficult to see.

Fixed - Winter '16 ·Reported By 0 ·Updated 2016-07-28

Download button in Chatter Files shared via link is showing in Japanese (AP0 orgs only)

Chatter

When users open the public link of a chatter file, the Download button is in Japanese. This only affects user in AP0.

Fixed - Winter '16 ·Reported By 0 ·Updated 2016-07-28

Social Persona records related to LinkedIn not accessible but, they count against storage usage.

Sales and Marketing , User Interface

Social Persona records with the network set to LinkedIn are not accessible through the UI or through api tools like Data Loader or Workbench but, they are still counted against storage.

Fixed - Winter '16 ·Reported By 0 ·Updated 2016-07-28

Campaign members not updating when % symbol in the value

Campaigns , User Interface

When using % sign for example 50% in the campaign member status field and you try to update the value the list will hang and not update the status value. This could result in time out errors occasionally.

Fixed - Winter '16 ·Reported By 0 ·Updated 2016-07-28

Email Message Approval Process not showing Rejection header in the Email Publisher

Spring 15

When an Approval Process for Email Message contains multiple approvers and the submitter is submitting via the Email Publisher Action, if the Approval record is rejected, the rejection message is not displayed. The rejection message is only displayed when there is only one approver in the process.

Fixed - Winter '16 ·Reported By 0 ·Updated 2016-07-28

Help text can not be shown correctly in "Update a Record" action when "Enable Compact Feed View in the Console" is enabled

Service Cloud Console

Help text can not be shown correctly in action when using the console if the "Enable Compact Feed View in the Console" feature is enabled.

Fixed - Winter '16 ·Reported By 0 ·Updated 2016-07-28

Related Recipients in email drafts are not displayed in EmailMessage detail record

Service

In case feed / Email Publisher, a user can create an email, populate To/Cc/Bcc recipients with contacts and users, and then save the email. This creates an EmailMessage record with the status marked as "Draft". However, the email addresses of the related recipients in To/Cc/Bcc are not displayed in...

Fixed - Winter '16 ·Reported By 0 ·Updated 2016-07-28

Topics are not auto-suggested by Global Search for 24 hours after creation

Chatter

Topics should be auto-suggested when typing a partial name into Global Search provided the Topic has a Talking About score of 1 or greater. However, a Topic will not be auto-suggested for approximately 24 hours after creation, even if Talking about is 1 or greater, if they are searched for via Global...

Fixed - Winter '16 ·Reported By 0 ·Updated 2016-07-28

Import Wizard does not properly parse suffix for Owner name

Data Loader

There is an issue at this time where the Import Wizard is not properly parsing the suffix of the owner's name. When you attempt to update the owner of a record to "John Doe Jr", the import will not complete the owner update.

Fixed - Winter '16 ·Reported By 0 ·Updated 2016-07-28

Salesforce1 - Error when trying to view Flexipage or Lightning app with embedded Visualforce page

Mobile

If a Flexipage or Lightning app has an embedded Visualforce page then users without the "View Setup and Configuration" perm will receive an error when accessing from Salesforce1. Example error: Error ID: 2125036218-102600 (2001114366)

Fixed - Winter '16 ·Reported By 6 ·Updated 2016-02-22

Navigating to a record home with Visualforce is opening help page (affects Salesforce1)

Mobile , VisualForce , Winter 16

When trying to open a Visualforce page in the Salesforce1 for iOS downloaded application, Safari is launched as well and navigates to the Salesforce1 Help documentation. Users on S1 verions S1-7.3.1, S1-7.3.2 are seeing this issue. NOTE: This issue was also seen on the Lightning Desktop and patched...

Fixed - Winter '16 ·Reported By 11 ·Updated 2016-01-13

FeedView on list views does not allow for scrolling when used in the Service Cloud Console

Service Cloud Console

Some customers have observed that when using the "View Feed" option from a list view in the SCC, it's not possible to scroll the list of returned results. This works fine outside of the SCC for list views.

Fixed - Winter '16 ·Reported By 58 ·Updated 2015-09-11

RELEASED

Released

AP0 Winter '20 Patch 9.7 AP3 Winter '20 Patch 9.7 AP4 Winter '20 Patch 9.7 AP5 Winter '20 Patch 9.6 AP6 Winter '20 Patch 9.7 AP7 Winter '20 Patch 9.7 AP8 Winter '20 Patch 9.7 AP9 Winter '20 Patch 9.7 AP14 Winter '20 Patch 9.7 AP15 Winter '20 Patch 9.7 AP20 Winter '20 Patch 9.7 AP21 Winter '20 Patch 9.7 AP22 Winter '20 Patch 9.6 AP28 Winter '20 Patch 9.7 CS1 Winter '20 Patch 9.7 CS2 Winter '20 Patch 9.7 CS3 Winter '20 Patch 9.7 CS4 Winter '20 Patch 9.7 CS5 Winter '20 Patch 9.7 CS6 Winter '20 Patch 9.7 CS7 Winter '20 Patch 9.7 CS8 Winter '20 Patch 9.6 CS9 Winter '20 Patch 9.7 CS10 Winter '20 Patch 9.7 CS109 Winter '20 Patch 9.7 CS108 Winter '20 Patch 9.7 CS107 Winter '20 Patch 9.7 CS106 Winter '20 Patch 9.7 CS105 Winter '20 Patch 9.7 CS102 Winter '20 Patch 9.7 CS101 Winter '20 Patch 9.7 CS100 Winter '20 Patch 9.7 CS115 Winter '20 Patch 9.7 CS110 Winter '20 Patch 9.7 CS11 Winter '20 Patch 9.7 CS116 Winter '20 Patch 9.7 CS12 Winter '20 Patch 9.7 CS137 Winter '20 Patch 9.7 CS138 Winter '20 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