Known Issues · Releases · Spring '14

Content featured items has a false option

Content and Files

On the content tab in the "Filter Your Results" section - you can filter on Featured Content. There is a new option in here "False" which seemingly does nothing when you select it. If you select bother the Featured and False checkboxes then you will see a "An error has occurred message".

Fixed - Spring '14 ·Reported By 8 ·Updated 2018-01-15

IE7 cannot scroll while inline editing on detail page

User Interface

inline editing dependent field or textarea sometimes cause the browser scrollbar goes away and user cannot scroll up/down.

Fixed - Spring '14 ·Reported By 6 ·Updated 2017-04-19

Internal server error thrown when opportunity trigger logic results in insertion of opportunity team members

Platform , Sales and Marketing

When attempting to save an opportunity, if there is a trigger on opportunities that results in the insertion of opportunity team members, an internal server error is thrown.

Fixed - Spring '14 ·Reported By 3 ·Updated 2017-04-19

"Enable clickjack protection for non-setup Salesforce pages" brings users out of Service Cloud Console when there's a Visualforce exception.

VisualForce , Service Cloud Console

Users are brought out of the Service Cloud Console if a Visualforce page throws an uncaught exception. This only occurs if the new "Enable click-jack protection for non-setup Salesforce pages" option is ticked under Security Settings.

Fixed - Spring '14 ·Reported By 7 ·Updated 2017-04-14

User Icon shows as a "W" in Sidebar Search with Old User Interface.

While the Old User Interface is being used the User Icon displays as a White "W" on a Black Background.

Fixed - Spring '14 ·Reported By 1 ·Updated 2017-04-14

"Delete" when on the edit screen for list views is broken in SCC when pinned lists are enabled

When using pinned lists in console, editting then deleting list views exhibits erroneous behavior. Instead of deleting the view and refreshing the pinned list, it deletes the view and creates a new tab with a list instead. Trying to navigate in the pinned list causes exceptions.

Fixed - Spring '14 ·Reported By 0 ·Updated 2017-04-14

When clicking "Remove" link in "Manage Members" page in Service Console, a subtab is closed

- "Remove" link of "Manage Members" page in Service Console does not work as the same with Standard UI. -- When clicking "Remove" link in "Manage Members" page in Service Console, a subtab is closed. -- When clicking "Remove" link in "Manage Members" page in Standard UI, the same "Manage Members"...

Fixed - Spring '14 ·Reported By 0 ·Updated 2017-04-14

Publisher Action unexpectedly triggering Workflow

Workflow

When a user updates a Case status to "Closed" using Chatter Publisher/Case Feed Actions, the previous value of the status field appears to be evaluated, causing a workflow to trigger unexpectedly.

Fixed - Spring '14 ·Reported By 0 ·Updated 2017-04-14

User is logged out when the Report Times Out

Analytics

The user should be redirected to the timeout error page when a Report times out, but it gets logged out instead.

Fixed - Spring '14 ·Reported By 19 ·Updated 2016-07-28

Force.com IDE throws "Dependent class is invalid and needs recompilation" or "Only managed identifiers can be marked deprecated" for managed code.

Apex , Eclipse IDE

- While developing managed code using the Force.com IDE (Or Eclipse plug-in), you may receive the following error messages when saving or deploying managed code: "Dependent class is invalid and needs recompilation" or "Only managed identifiers can be marked deprecated" for managed code. -...

Fixed - Spring '14 ·Reported By 5 ·Updated 2015-06-24

Salesforce for Outlook: Associating an event in the Side Panel and syncing the update of an event create a duplicate

Email Clients , Outlook , Spring 14

The 'Add Event' button via the Side Panel, combined with the standard Event Sync for the same Event, create duplicate records in Outlook and Salesforce. This has been confirmed in SFO version 2.4.2

Fixed - Spring '14 ·Reported By 9 ·Updated 2015-06-03

Knowledge articles not rendering via a force.com site that uses prefix "knowledge" for its web address.

Sites

Knowledge articles not rendering via a force.com site that uses prefix "knowledge" for its web address.

Fixed - Spring '14 ·Reported By 2 ·Updated 2015-05-29

# Visible Lines in Inline Editing is not correct in multi select picklist

Platform , Winter 14

The # of Visible Lines in Inline Editing is not correct for multi select picklists in Winter 14 orgs. 3 lines are always displayed regardless of the setting.

Fixed - Spring '14 ·Reported By 65 ·Updated 2015-05-18

Highlights Panel and Interaction Log checkboxes are missing from Person Accounts Layout in Spring 14 orgs

Service Cloud Console , Spring 14

When editing the layout properties of the person account layouts we are no longer seeing the options to enable or disable the Highlights Panel and Interaction log. This is only happening in orgs that are on the Spring 14 release

Fixed - Spring '14 ·Reported By 6 ·Updated 2015-05-18

Knowledge articles attached to an email to be sent out are not viewable

Service , Knowledge

Some organizations have encountered an issue when attempting to send out a knowledge article as a pdf that the pdf is smaller than usual, and unreadable. This occurs because of an error during the pdf generation process.

Fixed - Spring '14 ·Reported By 11 ·Updated 2015-05-14

Deployments of metadata type "group" along with other metadata types using those groups fail

API

Deployments of metadata type "group" along with other metadata types using those groups fail ACTUAL RESULT: ANT deployments that include new Groups along with other metadata components that use those Groups fail with error “In field: group - no Group named XXXXXXX found” because the dependent components...

Fixed - Spring '14 ·Reported By 6 ·Updated 2015-04-30

Custom Component Windows do not adhere to set fixed height and width in Service Cloud Console

Apex , VisualForce , Service Cloud Console

Custom Component Windows do not adhere to set fixed height and width in Service Cloud Console

Fixed - Spring '14 ·Reported By 5 ·Updated 2015-03-29

Custom Button cannot be removed from page layout

Winter 13 , User Interface

It's possible to change the nature of a button (from link to detail) while the button has been deployed on a page layout but not saved. When this occurs the button is "stuck". You cannot remove it from the page layout.

Fixed - Spring '14 ·Reported By 4 ·Updated 2015-03-26

HYPERLINK function appears as "_HL_ENCODED_https://www.google.com_HL_Text_HL__blank_HL_" in knowledge articles

Knowledge

Some customers have observed issues with the way the HYPERLINK formula function behaves with Knowledge Articles. The resultant output is displayed as "_HL_ENCODED_" in both edit as well as published mode and appears as plain text.

Fixed - Spring '14 ·Reported By 11 ·Updated 2015-03-18

Chatter @Mention emails not sending to some users from Custom Objects # 2

Chatter , Email Clients , Winter 14

Some users in some organizations based on the sharing and hierarchy may not receive @Mention email notifications. The email notifications are not produced by the application. This is limited to certain complex sharing conditions (similar to an earlier known issue with a different root cause).

Fixed - Spring '14 ·Reported By 7 ·Updated 2015-03-13

BusinessHours Add Function returns incorrect results for 24 hours time window.

BusinessHours.addGMT() function returning incorrect results when business hour are set to 24 hrs in the following scenario. Scenario 1- "SUBTRACTING" days from a particular given date, it is not skipping the non business hours ( Saturday and Sunday ) Scenario 2- "ADDING" days to a particular given...

Fixed - Spring '14 ·Reported By 3 ·Updated 2015-03-09

Schedule Dashboard Refresh Email Table Component not clickable from email

Analytics , Winter 14

When using Schedule Dashboard Refresh, drill-down links to source reports of dashboard table components are not clickable when the email is viewed in Outlook

Fixed - Spring '14 ·Reported By 1 ·Updated 2015-03-06

"Can't update splits: percentages don't add up to 100.00%" error when trying to update Opportunities after enabling Opportunity Splits

Triggers have allowed some to add Opportunity Split amounts greater than 100, causing an error/incorrect split amounts.

Fixed - Spring '14 ·Reported By 6 ·Updated 2015-01-21

Communities: Email address change for customers/partners doesn't send a confirmation mail

Platform , Portal

The Email Change Verification feature is not sending out a confirmation email when it's invoked by a community user. When this feature is ON, and works correctly for a non-community user, the following happens: 1. User goes to change email address 2. Pop-up warning in question is presented...

Fixed - Spring '14 ·Reported By 4 ·Updated 2015-01-07

<analytics:reportChart> component does not work fine with filter attribute for any custom fields for all the orgs

VisualForce

<analytics:reportChart> component does not work fine with filter attribute for any custom fields - Actual Result Chart data could not be filtered by custom field - Expected Result. Custom Field filter works for this VF component.

Fixed - Spring '14 ·Reported By 3 ·Updated 2014-11-17

Error message when converting Leads if the State Country Picklist feature is activated

Sales and Marketing

Lead conversion will give an Error: System.DmlException: Insert failed. First exception on row 0; first error: FIELD_INTEGRITY_EXCEPTION, Mismatched integration value and ISO code for field: Billing Country Code: [BillingCountryCode] (System Code) This is only reproducible when the org's default country...

Fixed - Spring '14 ·Reported By 87 ·Updated 2014-10-14

Cannot archive content files through the API when added to a CRM Content Record Related List

Content and Files

There is an issue at this time that prevents content files from being archived if the file has been added to a content related list.

Fixed - Spring '14 ·Reported By 1 ·Updated 2014-10-09

Partner Portal users are able to access report folders that should otherwise be invisible to them.

Analytics , Partner

Partner Portal user is still using the old sharing mode when new sharing is enabled.

Fixed - Spring '14 ·Reported By 0 ·Updated 2014-10-09

Set-Cookie response header is returned intermittently when making HTTP callouts for httponly cookies

Apex

Cookies marked as "httponly" are not returned by the callout response. This is an intermittent problem, the cookies are returned sometimes and sometimes not.

Fixed - Spring '14 ·Reported By 9 ·Updated 2014-10-07

Using reRender where a VF component (that does JS remoting) exists causes a JS error in the browser

VisualForce , Spring 14

VF components that perform Javascript remoting are throwing the following Javascript error in browser console when being re-rendered on a VF page: Visualforce Remoting: Unable to create method '[<insert function name>]': already exists on object '[<insert apex class/object name>]' This error only...

Fixed - Spring '14 ·Reported By 2 ·Updated 2014-10-06

Report chart on record page layout errors when data filtered , "error code {0}" and "Specify a valid filterable column"

Analytics , User Interface , Spring 14

After the Spring '14 release, users are seeing an error message on records, where a report chart has been added to the page layout.

Fixed - Spring '14 ·Reported By 54 ·Updated 2014-09-22

Salesforce for Outlook: "There is no email selected" error when adding email with the Side Panel

Email Clients , Outlook

Adding certain emails through the Salesforce for Outlook side panel gives the error "There is no email selected........."

Fixed - Spring '14 ·Reported By 39 ·Updated 2014-09-22

Spring '14 - Internal server errors with stack trace id -1744735763

Apex , Spring 14

An issue with the “Managed Package Shared Code Cache” is causing Internal Server Errors to occur for some organizations that use managed packages. Because some application servers may not be exhibiting the error, requests that land on those servers will succeed. Internal Server Errors with stack trace...

Fixed - Spring '14 ·Reported By 33 ·Updated 2014-09-22

UserOrShareGroupId Field Displays Invalid GroupId for Share Table Queries

Sharing

When running API queries on share tables (i.e. OpportunityShare), if a criteria-based sharing rule is in effect, the query displays an internal GroupId for the "UserOrGroupId" column. If this GroupId is pulled up in the UI, an Internal Server Error is returned. Note: The fix for this Known Issue...

Fixed - Spring '14 ·Reported By 9 ·Updated 2014-09-22

Knowledge articles cannot be edited by users with the proper permissions.

Knowledge , Winter 14

Occasionally knowledge articles can enter a bad state where they are stuck in either a draft or published state after attempting to publish or archive them and no further edits can be made to them by users with the proper permissions. Articles that may be affected typically have some of the following...

Fixed - Spring '14 ·Reported By 6 ·Updated 2014-09-22

Reset CPU limit in between 200-item batch chunks

Apex

When uploading a huge volume of data with batch size more than 200, the apex CPU limit does not reset for each chunk of data and hit APEX CPU limit during the transaction.

Fixed - Spring '14 ·Reported By 6 ·Updated 2014-09-22

Long numeric field values display in scientific notation

Site.com

When displaying a number field which contains long number, site.com page displays scientific notation number instead of actual number.

Fixed - Spring '14 ·Reported By 6 ·Updated 2014-09-22

An exception caused by the addError() method in a trigger on ContentDocument does not show the custom error message

Apex

An exception caused by explicitly calling the addError() apex method in a trigger on the delete event on ContentDocument is not handled properly when deleting a library via UI, and the custom error message specified in the addError() method is not shown. - Actual Result The following message is...

Fixed - Spring '14 ·Reported By 5 ·Updated 2014-09-22

Intermittent: readOnly property on Visualforce pages is not honoured the first time the page is accessed.

VisualForce

There is an intermittent issue on some Visualforce pages that prevents the readOnly property to not be honoured the first time the page is accessed. The effect is that the limit of 50,000 rows returned by SOQL queries in the controller logic is not extended to 1,000,000 rows. The issue has been...

Fixed - Spring '14 ·Reported By 1 ·Updated 2014-09-22

Ideas object edit page does not respect the "Read-only" and "Required" page layout attributes

Platform , Service , User Interface

Custom fields that are created for the standard Ideas object, and set to be either "required" or "read-only" on the respective Ideas page layout(s) do not behave correctly on edit. When configured in this fashion, Idea records can be created/edited and saved without values in "required" fields, and fields...

Fixed - Spring '14 ·Reported By 9 ·Updated 2014-09-15

'Modified rows exist in the records collection!' thrown during pagination in Visualforce for an editable record list that contains number fields

VisualForce

In a mass edit page, the pagination seems to break a short time after editing records. While clicking to a different page in a list, the following error is encountered: 'Modified rows exist in the records collection!'

Fixed - Spring '14 ·Reported By 3 ·Updated 2014-08-24

Salesforce for Outlook: searching in the Side Panel incorrectly shows opportunity currency as $ even if it is not the actual currency

Email Clients , Outlook

Wrong currency symbol is displayed on the sidepanel results. If the Opportunity currency is linked with '€' or '£' in salesforce. The currency symbol '$' would be displayed on the Outlook sidepanel.

Fixed - Spring '14 ·Reported By 3 ·Updated 2014-08-22

Duplicate usernames can exist in sandbox

Sandbox

We discovered recently that it is possible for duplicate usernames to exist in sandbox. This cannot happen on the same instance of sandbox, for example duplicates cannot exist on CS16. It can occur if the duplicate usernames exist in different instances of sandbox, for example CS2 and CS16.

Fixed - Spring '14 ·Reported By 3 ·Updated 2014-08-13

Unable to upload local files to Chatter after updating to Google Chrome 31

Chatter , Performance , User Interface

After updating Google Chrome to version 31, some users are unable to upload local files to their Chatter posts. Google has identified a known issue with their latest build of Chrome 31 and currently have a Priority 1 investigation open to correct the issue from their side. Google is tracking this issue...

Fixed - Spring '14 ·Reported By 159 ·Updated 2014-07-25

Service Cloud Console: Listview and Navigator Tab does not match with "save user sessions" on

Service Cloud Console

When the "save user sessions" setting is on for Service Cloud Console applications, some customers have encountered scenarios where the list views that are displayed do not match the object displayed on the primary Navigator tab. For example, the Case object is displayed on the Navigator tab, but the...

Fixed - Spring '14 ·Reported By 48 ·Updated 2014-07-25

Email Log Files feature - Inconsistent Successful Completion Results

Performance , Messaging

The 'Email Log Files' feature, located under (Setup | Monitoring | Email Log Files), has been experiencing temperamental failures. Salesforce.com Administrators may experience the following or similar errors under the 'Error Description' section for an email log retrieval request: "We can't deliver...

Fixed - Spring '14 ·Reported By 47 ·Updated 2014-07-25

Clicking "Check Syntax" while cloning a Workflow containing a formula gives an "insufficient privileges" error

Workflow

When cloning a Workflow rule where the entry criteria is a formula, clicking on "check syntax" will give users an "insufficient privileges" error message instead of validating the formula.

Fixed - Spring '14 ·Reported By 31 ·Updated 2014-07-25

"You don’t have permission to view this task." when archived Tasks are viewed in Chatter Feeds

Chatter

When viewing a record's Chatter feed some posts related to Tasks show the error message "You don’t have permission to view this task." This occurs because the task related to the post is archived and not being retrieved by the Chatter feed system.

Fixed - Spring '14 ·Reported By 26 ·Updated 2014-07-25

Unable to create formula field on Opportunity Products referencing Opportunity Record Type Name

The following error is received when creating formula field in Opportunity Product and inserting Opportunity.RecordType.DeveloperName: "The first validation error encountered was "Dependent Entity: bad value for restricted picklist field: OpportunityLineItem"." The syntax is inserted by clicking...

Fixed - Spring '14 ·Reported By 21 ·Updated 2014-07-25

Approval Process Emails Do Not Respect the My Domain URL

Platform , Workflow , Email Clients

Customers with My Domain enabled may see some system emails generating links that do not contain the unique My Domain URL specific to the Org. Rather, the user may see the instance such as NA9 or CS7..etc, within the URL.

Fixed - Spring '14 ·Reported By 21 ·Updated 2014-07-25

Salesforce for Outlook: when syncing the contact birthday field, the subject line for the birthday event isn't complete ('s Birthday is missing)

Email Clients , Outlook

When Syncing a Contact's Birthday field via SFO Contact Sync, Outlook will create a recurring event in the Calendar for the specified birthday value. The Subject line will typically display in the following format: John Doe's Birthday Currently, the Subject line is displaying the following: 's...

Fixed - Spring '14 ·Reported By 19 ·Updated 2014-07-25

Performance Edition Admin User unable to share document and email template via folders with groups

Content and Files

Some customers have noticed that they are unable to see the following option when they attempt to share folder access to certain groups of users. "This folder is accessible only by the following users:" when I edit/create a new folder." This has been reported by customers who usually upgrade to...

Fixed - Spring '14 ·Reported By 16 ·Updated 2014-07-25

View as HTML feature for emails on cases is removing <br> tags resulting in hard to read emails.

Activities , Winter 13

When using the view HTML version link on a sent or received email on a case you may notice that the text of the email is in a giant block and is hard to read.

Fixed - Spring '14 ·Reported By 14 ·Updated 2014-07-25

Scrollbar not showing after in line editing text area in IE8

Platform , User Interface

When Inline editing a text area field, or field dependencies after clicking okay or cancel the scroll bar is no longer visible and you can not move up or down the page.

Fixed - Spring '14 ·Reported By 12 ·Updated 2014-07-25

Insufficient privileges when changing owner of task with attachment and sending notification email.

Activities

An insufficient privileges error is received when changing owner of a task to a user above you in the role hierarchy when the 'send notification email' checkbox is checked and the task has an attachment.

Fixed - Spring '14 ·Reported By 12 ·Updated 2014-07-25

Spring '14 - Internal Server Error thrown when clicking on a button in a Visualforce page if an expression is passed to a location attribute

VisualForce , Spring 14

Clicking on a button in a Visualforce page might throw an Internal Server Error message if a location attribute receives an expression.

Fixed - Spring '14 ·Reported By 10 ·Updated 2014-07-25

Internal Server Error when attempting to uninstalling a package Error ID: 924002408-57583 (2033771681)

AppExchange , Packaging

Some customers have observed that they get the following error when attempting to uninstall an unmanaged package from their org: Error ID: 924002408-57583 (2033771681) Please note that this KI is specific to uninstall issues related to the above Error id only i.e., 2033771681 For all other uninstall...

Fixed - Spring '14 ·Reported By 10 ·Updated 2014-07-25

Spring 14: Translation on person account layout section label is not displayed to end user

Spring 14

In Spring 14, there is an issue that translation on person account layout section label is not displayed to end user

Fixed - Spring '14 ·Reported By 9 ·Updated 2014-07-25

Salesforce for Outlook: changing "what" association in the Side Panel raises a red error

Email Clients , Outlook

Associating an mail in the side panel to a "what" object then changing this "what" object during in the same action causes a error in the side panel.

Fixed - Spring '14 ·Reported By 9 ·Updated 2014-07-25

Chatter @Mention emails not sending to some users from Custom Objects

Chatter , Email Clients , Winter 14

Some users in some organizations based on the sharing and hierarchy may not receive @Mention email notifications. The email notifications are not produced by the application. This is limited to certain complex sharing conditions.

Fixed - Spring '14 ·Reported By 9 ·Updated 2014-07-25

Cursor automatically navigates to "search" in the Solutions related list when accessing a case with Case feeds enabled.

Service , User Interface

When loading the Case Feed Detail page, the focus jumps to the Solutions Related List (if displayed on the page layout). This is an issue when the Solutions Related List is far down the page, as users then have to scroll back up to the top of the page to view the important Case Details.

Fixed - Spring '14 ·Reported By 9 ·Updated 2014-07-25

Non administrator users are unable to see/edit Orders when the sharing model is Private and the Order does not have an associated Contract

Sales and Marketing , Spring 14

Non administrator users are unable to see/edit Orders when the sharing model is Private and the Order does not have an associated Contract

Fixed - Spring '14 ·Reported By 8 ·Updated 2014-07-25

Recycle bin will not page through records in "All Recycle Bin" when there is a large volume of records.

User Interface

When viewing the recycle bin for your entire organization it is sometimes not possible to page through the results. This occurs more frequently when there are a large number of deleted records.

Fixed - Spring '14 ·Reported By 8 ·Updated 2014-07-25

apex:page title attribute does not work when showHeader is false

VisualForce

Page title is not rendered if apex:page has showHeader set to false.

Fixed - Spring '14 ·Reported By 6 ·Updated 2014-07-25

.docx files are not currently searchable when uploaded to Documents tab.

Content and Files , Search

.docx files uploaded in Documents are not searchable and the checkbox is grayed out.

Fixed - Spring '14 ·Reported By 6 ·Updated 2014-07-25

Broken Link on activities after enabling Shared Activities

Activities

When Shared Activities is enabled, users can see and click a link titled "Let us know what you think", but they are brought to a error page that says HTTP Error 404.

Fixed - Spring '14 ·Reported By 5 ·Updated 2014-07-25

Field Dependency Not Respected in Case Feed Change Status Publisher

Platform , User Interface

In Case Feed, field dependency is not respected if using the "Change To" field in the "Change Status" publisher. For example, if a custom picklist field is dependent on the standard "Status" field, the appropriate dependent values do not appear when the status is toggled using the "Change To" field....

Fixed - Spring '14 ·Reported By 5 ·Updated 2014-07-25

Event end date not changing correctly when start date changes

Activities

When you change the event start time to late in the day, e.g. 11:30pm, the end time is 00:30 and the date jumps to the next day. However if you then change the start date either forwards or backwards, the end date matches to be the same - therefore the end date is now before the start date.

Fixed - Spring '14 ·Reported By 5 ·Updated 2014-07-25

Scheduled Actions Unexpectedly Removed from Time Based Workflow Queue

Future scheduled actions that still qualify the rule criteria are removed from the queue. The problem is a removal of scheduled actions of target objects that are executed in the same processing time bracket as field update actions with wf re-eval set to true on other target objects. Conditions...

Fixed - Spring '14 ·Reported By 4 ·Updated 2014-07-25

Topics cannot be added to published knowledge articles by non-Admin users.

Knowledge

For users with the Topics for Knowledge pilot non-Admin users (those with Modify All Data) are currently unable to add Topics to published knowledge articles. The system will let them enter a topic but, it will not remain once committed.

Fixed - Spring '14 ·Reported By 4 ·Updated 2014-07-25

User is unable to click on Files Owned in own overview chatter profile

Chatter , User Interface , Winter 14

There is an issue with certain users not being able to click on files own panel on chatter profile. There is an activity widget overlay over the chatter profile files section which makes the section unusable..

Fixed - Spring '14 ·Reported By 4 ·Updated 2014-07-25

State and Country Picklist Values Display as Numbers on "Task and Events" Report

Activities , Analytics

When running a "Task with Events" report, the "Mailing State/Province" and "Mailing Country" displays picklist numbers rather than the actual text values. This only occurs when the State and Country Picklists feature is enabled.

Fixed - Spring '14 ·Reported By 4 ·Updated 2014-07-25

Deployments of Approval Process with Workflow Field Updates throw error stating that the Workflow Field Update doesn't exist for that SObject.

Metadata

When using the Force.com Migration Toolkit (Ant) to retrieve and deploy an Approval Process, you receive an error similar to the following: "The approval process references the workflow action FieldUpdate Account.Update_Name_Field, which doesn't exist for the Account object" where "Account" could...

Fixed - Spring '14 ·Reported By 4 ·Updated 2014-07-25

"... More" link in Case Feed in-bound emails is missing from the Email Message Feed.

Service , Email Clients , Summer 13

Sometime the email body is missing in the Email Message Feed.

Fixed - Spring '14 ·Reported By 4 ·Updated 2014-07-25

Send Notification Email for Task Not Sent When Converting Lead and Attaching to Existing Account

Sales and Marketing , Summer 13

When converting a Lead and attaching to an existing Account, the "Send Notification Email" for Task does not send a notification. If converting the Lead and creating a new Account, the Notification works as expected.

Fixed - Spring '14 ·Reported By 4 ·Updated 2014-07-25

"Last modified by" shows wrong user when editing Dated Exchange Rates in Advanced Currency Management

Platform , Sales and Marketing , User Interface

When using Advanced Currency Management, the "last modified by" value captured when changing Dated Exchange Rates shows the wrong user.

Fixed - Spring '14 ·Reported By 4 ·Updated 2014-07-25

Visual Force: Html file in static zipped resource is not opened inline but instead it is downloaded

VisualForce , Spring 14

When accessing a Visual Force page that refers to an HTML document in a static resource the html file in static zipped resource is not opened inline but instead it is downloaded. Example of visual force page referring to HTML document in static resource: <apex:page showHeader="false" standardStylesheets="false"> ...

Fixed - Spring '14 ·Reported By 3 ·Updated 2014-07-25

No delete option available for existing email logs.

Email Clients , Messaging

The Delete option for email logs in Setup is no longer available.

Fixed - Spring '14 ·Reported By 3 ·Updated 2014-07-25

Data Not Available error when clicking on published article

Knowledge

Some customers have observed that they see the following error when attempting to open an article within the org. Data Not Available The data you were trying to access could not be found. It may be due to another user deleting the data or a system error. If you know the data is not deleted but cannot...

Fixed - Spring '14 ·Reported By 3 ·Updated 2014-07-25

FeedItem not correctly identifying MIME types for Microsoft files

Apex , API , Chatter

ContentType field for chatter feed item files is not correctly identified for microsoft files such as files with extension ,docx, .xlsx and ,pptx. ContentType is stored as "application/octet-stream;type=unknown", for these files

Fixed - Spring '14 ·Reported By 3 ·Updated 2014-07-25

Opportunity Stage History Related List may display incorrect edit date and editing user for tracked changes.

Opportunity Stage History Related List may display incorrect edit date and editing user for tracked changes. Any time you change the Amount, Probability, Stage, or Close Date for the opportunity, a new entry is added to the list with the name of the person that made the change and a date stamp. The...

Fixed - Spring '14 ·Reported By 3 ·Updated 2014-07-25

Email Approvals: when email draft is approved "from address" and "signature" come from the "approving user", not the "submitting user"

Activities , Service , Workflow

When Email Drafts enabled for Case Feed, and are submitted and approved, as part of an approval process that has a "Send Approval Action", the "from address" (and signature) comes from the approving user, not the original creator of the draft email who submitted for approval.

Fixed - Spring '14 ·Reported By 3 ·Updated 2014-07-25

Image headers on Quote Templates are broken

Sales and Marketing

With the release of Spring '14 (188), a regression was introduced that caused image headers on Quote Templates to be broken.

Fixed - Spring '14 ·Reported By 2 ·Updated 2014-07-25

Spring '14 - Sections for console components erroneously displayed on Record Type Select page in console sub-tabs

Spring 14

When creating records from a subtab in the Console, the record type select screen will show all four console component spaces even if none have been enabled. After saving certain object types, components will not show properly.

Fixed - Spring '14 ·Reported By 2 ·Updated 2014-07-25

"Owned By Me" filter on "Select a file from Salesforce" dialog doesn't show up all the files which should show up in the filter

Chatter , Content and Files

Not all files that you own are displayed when clicking 'Owned By Me' in the 'Select a file from Salesforce' dialog box

Fixed - Spring '14 ·Reported By 2 ·Updated 2014-07-25

Missing State and Country Picklist values w/ Record Types

Platform

After enabling the State and Country Picklists feature, some organizations that utilize Record Types have found missing values in the State picklist when editing records.

Fixed - Spring '14 ·Reported By 2 ·Updated 2014-07-25

Case Milestone Timeline is not displayed on Visualforce Case page if inlineEdit=true or showChatter=true

VisualForce

When viewing a Case that has a milestone timeline from a Visualforce page with inline editing enabled, or showChatter enabled, the timeline does not render in the VF page

Fixed - Spring '14 ·Reported By 2 ·Updated 2014-07-25

Date formatting is ignored on date-only fields for a published site

Site.com

When publish a page that has Data Element for a Date field type with the format of MMM dd, yyyy, the date format is ignored and does not display as expected.

Fixed - Spring '14 ·Reported By 2 ·Updated 2014-07-25

Creating follow-up Tasks in Service Cloud Console adds "+" characters in place of spaces within the Subject of the new Task

Creating follow-up Tasks in Service Cloud Console adds "+" characters in place of spaces within the Subject of the new Task

Fixed - Spring '14 ·Reported By 2 ·Updated 2014-07-25

Sending an Email Via Case Feed Inserts Underscores Into Dependent Picklists

Service

When dependent picklist fields are added to the Answer Customer (Send Email) Publisher Element, the values of these picklist fields are set to '__' after sending the email. This is specific to dependent picklists which are in a read only state (because their controlling field has not been set). ...

Fixed - Spring '14 ·Reported By 2 ·Updated 2014-07-25

New Event bar is aligned to middle of day in month view when using Home in the Console App

Activities , Service Cloud Console

New Event bar is aligned to middle of day in month view when using Home in the Console App (bar is aligned to top of day when in other apps such as Sales)

Fixed - Spring '14 ·Reported By 1 ·Updated 2014-07-25

When Creating or Editing a Profile List View "__MISSING LABELS__" displays

Metadata , Spring 14

"MISSING LABEL"s settings appear in the Available Settings column of the Select Columns to Display section in a Profile or Permission Set. Please note, these do not appear if you filter by object permissions.

Fixed - Spring '14 ·Reported By 1 ·Updated 2014-07-25

Internal server error generated when using the softphone search lookup with CTI adapters

CTI

With some CTI adapters if you are transferring a call in the softphone you have the option to use the search icon to look up users, contacts and leads. For some implementations using this icon can generate an internal server error popup.

Fixed - Spring '14 ·Reported By 1 ·Updated 2014-07-25

Approval Process Email "External URL" Link XML Parsing Error

Workflow , Email Clients , User Interface , Spring 14

Email Approval emails with {!ApprovalRequest.External_URL} generated links direct to a blank screen. If you view the page source, you will see an XML Parsing Error message.

Fixed - Spring '14 ·Reported By 1 ·Updated 2014-07-25

Case feed section does not render in Visualpage page

VisualForce , Spring 14

The Spring 14 release does not render the case feed section on a VF page. The issue will occur if a case feed user (enabled though perm set or profile) have a profile that is assigned a "standard" Case Page Layout that is not feed based.

Fixed - Spring '14 ·Reported By 1 ·Updated 2014-07-25

Zone limit set to 1 instead of 50 for Performance Edition customers

Performance Edition customers are unable to create more than one Zone.

Fixed - Spring '14 ·Reported By 1 ·Updated 2014-07-25

Query does not return any Quote records if the criteria is using Quote.QuoteNumber and it is indexed.

Apex , API

Running a query on quote object does not return any data if the criteria is QuoteNumber = <quoteNumber> and QuoteNumber is indexed. e.g: Select Id, quotenumber from quote where quoteNumber='QT120104'

Fixed - Spring '14 ·Reported By 1 ·Updated 2014-07-25

Deleted component in a manage package is causing upload failure

AppExchange , Packaging

When deleting a component that was added in an old version and uploading a new one an error will occur. The old components are rendering as its included in the package but its missing

Fixed - Spring '14 ·Reported By 1 ·Updated 2014-07-25

Package installations fail when they contain Quick Actions with Language Translations

AppExchange , Packaging , Platform , Winter 14

Package installations fail if they contain a Quick Action which has a Language Translation. Package Install should not be blocked, deploying a Language Translation should be able to resolve the Quick Action Id from the Name.

Fixed - Spring '14 ·Reported By 1 ·Updated 2014-07-25

Opportunities with Historical Trending report type is gacking if you move the opportunity (historical) section above the opportunity section

Analytics , Winter 14

If you try to access or create a new report using the "Opportunities with Historical Trending" report type you will receive an error message if you move the opportunity (historical) section above the opportunity section on the report type definition.

Fixed - Spring '14 ·Reported By 1 ·Updated 2014-07-25

Incorrect CreatedbyId on Idea Vote when bulk inserting idea via api

API

Incorrect CreatedbyId on Idea Vote when bulk inserting idea via api

Fixed - Spring '14 ·Reported By 1 ·Updated 2014-07-25

User is unable to use the Mass transfer functionality to replace Opportunity Team Members

SUMMARY: User is unable to use the Mass transfer functionality to replace OTMs due to a couple of issues explained below (section:Cause). An incorrect message (standard message) is displayed to the user. - Actual Result This operation could not be completed The replacement team member cannot...

Fixed - Spring '14 ·Reported By 1 ·Updated 2014-07-25

A record Type Id field added to a site.com form lists record types for all sobjects in an org

Site.com

A record Type Id field added to a site.com form lists record types for all sobjects in an org instead of record types for the selected sobject

Fixed - Spring '14 ·Reported By 1 ·Updated 2014-07-25

apex:actionFunction names can collide with other javascript functions causing unexpected problems

Apex , VisualForce

actionFunctions created javascript functions in the global namespace. If you poorly choose the name for the actionFunction, your will function will collide with (and replace) already defined functions with the same name. The customer created actionFunctions named addEvent, removeEvent, and updateEvent....

Fixed - Spring '14 ·Reported By 1 ·Updated 2014-07-25

Custom checkbox field not showing as default on

Content and Files

There is an issue with Content custom checkbox fields if you create a custom checkbox field and set it to default on, when you go to publish content, the checkbox is marked off.

Fixed - Spring '14 ·Reported By 1 ·Updated 2014-07-25

PrimaryKey range-scan based queries on Task, Event are inefficient and timeout

Activities , VisualForce , Data Export , Data Loader

Queries involving Task/Event where performance should have been very fast, but got timeouts

Fixed - Spring '14 ·Reported By 0 ·Updated 2014-07-25

Intermittent Insufficient Privileges Error when standard users access to .htm files uploaded as document

Content and Files

Multiple customers reported that they're seeing Insuficient Privileges Error when standard users attempt to access to the uploaded .htm documents directly to the file or as one of the component of vf page. They start seeing the issue after changing download behavior setting of both .html and .thtml...

Fixed - Spring '14 ·Reported By 0 ·Updated 2014-07-25

Error when deleting managed component in a package with a connected app

AppExchange , Packaging , Spring 14 , Winter 14

Error when deleting a managed component using Component Deletion feature if there is a connected app in the package.

Fixed - Spring '14 ·Reported By 0 ·Updated 2014-07-25

Lookup predefined values are not currently displayed in publisher actions in the user interface (though the predefined value works fine elsewhere)

Chatter , Mobile

Lookup predefined values are not currently displayed in publisher actions in the user interface (though the predefined value works fine elsewhere, like in Salesforce1)

Fixed - Spring '14 ·Reported By 0 ·Updated 2014-07-25

Spring '14 - Comparison Operator on SObjectType returns false when comparing PersonAccount and Account

Apex

A StandardSubType called PersonAccount was introduced. Before Spring 14(188), if we had 2 Account objects, the underlying ApexSObjectTypeToken was a single object (In the JVM). So when we compared the 2 Account objects, we did an equals on the underlying ApexSObjectTypeToken object, which was the...

Fixed - Spring '14 ·Reported By 0 ·Updated 2014-07-25

Unable to merge Accounts when a custom lookup on Order Products is created in relation to Accounts

Sales and Marketing , Spring 14

When trying to merge two accounts in Spring 14, if a custom lookup relationship has been created with the Order Products and Accounts Objects, the merge will fail with the following error: Error ID: 1033096271-27583 (-875536288)

Fixed - Spring '14 ·Reported By 0 ·Updated 2014-07-25

Changing the history tracking setting for an object through a file-based metadata deploy does not create an entry in setup audit trail

Apex , Metadata

Changing the history tracking setting for an object through a file-based metadata deploy does not create an entry in setup audit trail

Fixed - Spring '14 ·Reported By 0 ·Updated 2014-07-25

Unable to reference certain standard Objects in Visual Flow if State & Country picklists is enabled

Workflow , Spring 14

In a Spring '14 org with State and Country picklists enabled, standard Objects with State & Country picklist fields may not be referenced in a Visual Flow. Error: You've lost your connection to salesforce.com. if you have unsaved changes, don't close the flow or its browser. If your Internet connection...

Fixed - Spring '14 ·Reported By 0 ·Updated 2014-07-25

SOQL Query may fail with error: System.QueryException: null

Apex , Custom Objects

A SOQL Query that is executed with a null filter against an indexed field that has nulls included may fail with the error "System.QueryException: null"

Fixed - Spring '14 ·Reported By 0 ·Updated 2014-07-25

Enqueueing thousands of apex test classes for execution at once times out.

Apex , Winter 14

-Clicking 'Run All Tests' throws "Time Limit Exceeded error" and does not queue any tests. -Attempting to Run All Tests via Developer Console throws : "Queuing up test run failed" -Also, under Developer Console, under Test>New Run, it hangs for quite some time before it populates list of classes...

Fixed - Spring '14 ·Reported By 0 ·Updated 2014-07-25

Gack on batch Apex with Query on IdeaComment, though the SOQL had required filters

Apex

Summary =========== -Executing a query on IdeaComment through a batch apex job causes ISE( Internal server error) even if the SOQL passed to the query locator uses appropriate filters. Implementation restriction. When querying the Idea Comment object, you must filter using the following syntax:...

Fixed - Spring '14 ·Reported By 0 ·Updated 2014-07-25

Unable to upload patch version since actions are added as new components

AppExchange , Packaging , Winter 14

In the Winter 13 release global actions were added to patch orgs. These new actions were introduced as new components therefore its not possible to upload a new patch version.

Fixed - Spring '14 ·Reported By 0 ·Updated 2014-07-25

Unable to delete a certificate from Certificate and Key Management -> Mutual Authentication Certificate

Authentication

When trying to delete a certificate from Certificate and Key Management -> Mutual Authentication Certificate, user receives an error of Error ID: 1207219329-30473 (1013086744)

Fixed - Spring '14 ·Reported By 0 ·Updated 2014-07-25

SE with OpportunityTeamMember Standard controller.SAVE

When an OpportunityTeamMember record is updated and standard controller save method is invoked in a VF page, Internal Server Error is reported.

Fixed - Spring '14 ·Reported By 0 ·Updated 2014-07-25

Oppty fields are not showing in filter criteria when creating new RSF field on Account if Geolocation field exists on Oppty and ACM is enabled.

Platform , Sales and Marketing

When trying to create a new RSF custom field on Account, that is based on the standard Opportunity object, trying to use an option other than COUNT, and/or trying to create filter criteria, user will find that fields from the Opportunity object will not be displayed. This only happens in orgs that have...

Fixed - Spring '14 ·Reported By 0 ·Updated 2014-07-25

Accessing "Solutions" in Communities causes an Internal Server Error when 'Browsing categories' is enabled

Community Users receive an Internal Server Error when accessing the Solutions tab if Solution Browsing is enabled. This can also happen when creating a Case with "Suggested Solutions" enabled. NOTE: Solution Browsing is not supported in Communities. This is by design. This bug is concerning the lack...

Fixed - Spring '14 ·Reported By 0 ·Updated 2014-07-25

PersonAccount filters in list views cause errors in VF

VisualForce

Exception is thrown when Account listview filter contains Person Account fields in a VF page.

Fixed - Spring '14 ·Reported By 0 ·Updated 2014-07-25

Users unable to add to record's Chatter Feed when a page layout section named "Recommend" is present.

Chatter

If a page layout section divider is named "Recommend" and is visible on the page layout the Chatter feed posting area will become unresponsive. The "Write Something...." text will remain when the box is clicked into and after typing a message the Share button will be unresponsive. This occurs because...

Fixed - Spring '14 ·Reported By 0 ·Updated 2014-07-25

Options in DuelingListBoxesElement can't be selected after another option has been moved up or down in IE8/9/10

User Interface

After moving an option up or down in a DuelingListBoxesElement (these are used in several places including listview filter "select fields to display" and setup -> my personal information -> change my display), clicking on other options within the same select does not select the element. Instead, nothing...

Fixed - Spring '14 ·Reported By 0 ·Updated 2014-07-25

Default value of custom field not updated upon upgrade if it reference a newly added custom setting field

AppExchange , Packaging

There is an issue during package upgrade, where a custom field with a default value is not updated after upgrade if the field references another newly added custom field.

Fixed - Spring '14 ·Reported By 0 ·Updated 2014-07-25

Duplicate choices rendered when a default choice is set for a Y/N question (OLD DESKTOP DESIGNER FLOW)

Summer 13

Duplicate choices rendered when a default choice is set for a Y/N question (OLD DESKTOP DESIGNER FLOW)

Fixed - Spring '14 ·Reported By 0 ·Updated 2014-07-25

Inline editing in list view using IE8 jumps focus to the top of the list if the list is long enough to scroll

User Interface

If you have a list view with some inline edit columns, and the list view has enough records to render scroll bars, and you scroll down at all and then double click to inline edit a field, the list view jumps to the top of the page. This issue only seems to impact IE8, and does not occur in any other...

Fixed - Spring '14 ·Reported By 0 ·Updated 2014-07-25

BULK API does not import CKJ character set in Summer 13 pre-release org

API , Summer 13

With Summer 13 pre-release org, bulk api does not import CKJ (Chinese, Japanese and Korean characters) correctly into salesforce. The standard api works fine.

Fixed - Spring '14 ·Reported By 0 ·Updated 2014-07-25

Required fields are not showing correctly in site.com

Site.com

Required fields are not showing correctly in site.com There are 2 flavours of this issue. 1. Contact and lead compound name fields show first name and salutation as required in preview mode. In published mode, does not show as required, which is technically correct. 2. Checkbox fields always...

Fixed - Spring '14 ·Reported By 0 ·Updated 2014-07-25

Drag-and-drop calendar displays incorrect week range when user's timezone is GMT+1 / +2 / +3 etc...

Activities

The week range that displays on the drag-and-drop calendar of a list view is incorrect when your user's timezone is GMT+1 / +2 / +3 etc...

Fixed - Spring '14 ·Reported By 0 ·Updated 2014-07-25

OpportunityTeamMember VF RelatedList 'Add' Button Passes Incorrect retURL Value

VisualForce

The OpportunityTeamMember Visualforce RelatedList 'Add' Button Passes the incorrect retURL Value. Expected behavior is that the user should be returned to original page or whatever intentionally specified in retUrl.

Fixed - Spring '14 ·Reported By 0 ·Updated 2014-07-25

Duplicate - Refer to https://success.salesforce.com/issues_view?id=a1p30000000T3iBAAS

Mobile

Duplicate refer to - https://success.salesforce.com/issues_view?id=a1p30000000T3iBAAS

Fixed - Spring '14 ·Reported By 4 ·Updated 2014-06-19

Partners may experience some performance issues when using the "Login As" function on subscriber Orgs

Partner

Salesforce is working to resolve an issue where partners may experience some performance issues when using the "Login As" function to login to a subscriber org. There are no functionality issues, just slower navigation around the org.

Fixed - Spring '14 ·Reported By 7 ·Updated 2014-04-25

Connect for Office use old sharing settings even when new sharing is enabled

Analytics , Sharing

"Connect for Office" use old sharing settings even when new enhanced sharing is enabled. Customer's that are using Connect for Office have issues when they create a new report folder and save a report into it, they cannot find the report in that folder. When they save report in old folders, it is...

Fixed - Spring '14 ·Reported By 4 ·Updated 2014-04-25

Case Feed - Custom action custom icon not rendering (always the lightning bolt)

User Interface

Case Feed - Custom action custom icon not rendering (always the lightning bolt)

Fixed - Spring '14 ·Reported By 0 ·Updated 2014-04-25

Printing records results in related list records on the right hand side getting cut off. (Internet Explorer 8)

When printing records using the Printable View icon in IE8 users may see there related list such as case comments or notes and attachments being cut off.

Fixed - Spring '14 ·Reported By 0 ·Updated 2014-04-25

'Unable to Access Page' error when using mass action button in service cloud console

Service

Users are unable to close cases from the related list of cases on the parent case record that is viewed from the service cloud console. Selecting a case and clicking on the Close button returns an 'Unable to Access Page' error.

Fixed - Spring '14 ·Reported By 10 ·Updated 2014-04-24

Service Cloud Console Agents are unable to load the console when logging in after the Winter '14 release

Service Cloud Console

After the completion of the Winter '14 release upgrade , some Service Cloud users are no longer able to use the Service Console. The issue is specifically affecting those users for whom the last highlighted subtab within the Console is for a Case record. Users whose last highlighted subtab within the...

Fixed - Spring '14 ·Reported By 7 ·Updated 2014-04-24

Insufficient Privileges When Converting Leads in Service Cloud Console After Changing Owner

Service Cloud Console

In Service Cloud Console only: When sharing rules are set to Private for Accounts and a User changes Owner to a non-subordinate User, they will receive an "Insufficient Privileges" error upon conversion.

Fixed - Spring '14 ·Reported By 5 ·Updated 2014-04-24

Using <list>String binding value in ArticleType on SOSL field returns 0 result

Apex , API , Search

When run SOSL with List<String> binding of ArticleType on SOSL, the return recordset is 0.

Fixed - Spring '14 ·Reported By 3 ·Updated 2014-04-24

Test Known Issue Email

xxxx

Fixed - Spring '14 ·Reported By 2 ·Updated 2014-04-24

Live Agent: Default record types are not set on Live Agent Session and Live Chat Transcript objects on create

Live Agent

When record types have been created on the "Live Agent Session" and "Live Chat Transcript" objects, and default record types have been set on user agent profiles, the expected default record types are not set when session and transcript records are initially created. Instead, the record type field is...

Fixed - Spring '14 ·Reported By 1 ·Updated 2014-04-24

Next/Previous button not appearing when drag and drop scheduling is enabled in iOS.

Mobile , User Interface

When drag and drop scheduling is enabled the next/previous buttons do not appear when using mobile browsers. In addition you will not be able to scroll (vertically or horizontally) in the browser.

Fixed - Spring '14 ·Reported By 4 ·Updated 2014-02-27

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