Approval Merge Fields Have Wrong Value for Approval Related Emails


When using Approval Merge Fields, the values may be incorrect when used as approval related emails (final approval/rejection, immediate email alert). Note: the approval merge fields work correctly in the Approval Assignment Email.

In Review ·Reported By 338 ·Updated Yesterday

"Else Approve Record" Option is Unexpectedly Rejecting Records

Platform , Workflow

The “else Approve Record” option for Approval Processes only works if it’s specified on Step 1 of an Approval Process. When this option is specified in a subsequent Step, it automatically Rejects records instead of Approving them.

In Review ·Reported By 157 ·Updated Today

Submit For Approval with validation errors/process builder, behaves different in lightning in comparison with Classic.


While doing submit for approval which has an approval workflow that does a field update, and also kicks off a Process Builder process, leading to a below validation rule error on the object in question. Can’t Save Record We can't save this record because the"XXX" process failed. Give your Salesforce...

In Review ·Reported By 6 ·Updated Yesterday

Change Owner notification is being triggered via workflow or update in an action in Lightning when “Notify Case Owner of New Case Comments” is checked

Service , Workflow , Lightning

Cases created in lightning experience will generate an email notification to the new case owner when the ownership is changed via a workflow rule and the “Notify Case Owner of New Case Comments” is select in Support Settings. This is regardless if the option to notify assignee is selected in the workflow...

In Review ·Reported By 6 ·Updated 2 days ago

Geolocation fields in WorkflowOutboundMessage cause Internal Server Errors in deployments

Workflow , Metadata , Change Sets

Sometimes in a deployment while trying to upsert a WorkflowOutboundMessage, if the outboundMessage metadata includes a 'Geolocation' field a null pointer exception Internal Server Error (ISE) is thrown in the deployment.

In Review ·Reported By 6 ·Updated 6 days ago

Apex test fails when it is triggered by Process that invokes Flow when run in Synchronous mode

Apex , Workflow , Process Builder

Apex test is failing when it is triggered by a Process that invokes Flow when run in Synchronous mode.You will receive below error message: An error occurred at element myRule_1_A1 (FlowActionCall). Malformed SObject specified for parameter: {FLOW INPUT VARIABLE}

No Fix ·Reported By 18 ·Updated 7 days ago

Email Alert sending to all members of Queue and Queue email when "Send Email to Members" is not checked


When an approval process updates the Record Owner to a Queue and sends out an Email Alert to the Record Owner, it is sending to each individual member of the queue and the queue email itself. This should not send out an email to them because the "Notify Assignee" and "Send Email to members" of queue...

In Review ·Reported By 181 ·Updated 8 days ago

Custom Permission in a flow can lead to error: "Field X does not exist. Check Spelling"

Workflow , Custom Objects , Flow

This occurs because Custom Permissions used in a formula context will sometimes use a different component namespac.

Fixed - Summer '19 Patch 5.0 ·Reported By 20 ·Updated 11 days ago

"Partner Super User" checkbox is disabled if there is a workflow or process builder on User object

Workflow , Communities , Process Builder

Editing a user can disable the Partner Super User permission if there is a workflow/process builder on User object.

Fixed - Summer '19 ·Reported By 12 ·Updated 11 days ago

In some Professional Edition orgs it is possible to create Field Updates, but there is no option to delete Field Updates once created.


In some Professional Edition (PE) orgs it is possible to create Field Updates, but there is no option to delete Field Updates once created. Specifically, this behavior exists in PE orgs which have Entitlements, but which do not have Workflow.

In Review ·Reported By 28 ·Updated 13 days ago

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