Salesforce Known Issues

"Else Approve Record" Option is Unexpectedly Rejecting Records

Platform , Workflow

The “else Approve Record” option for Approval Processes only works if it’s specified on Step 1 of an Approval Process. When this option is specified in a subsequent Step, it automatically Rejects records instead of Approving them.

In Review ·Reported By 135 ·Updated Yesterday

Emails not getting sent when Notify Assignee is enabled for Workflow Field Updates on Case object

Workflow

If a Workflow Rule w/ a Field Update is setup to change ownership on Case records, the "Notify Assignee" option fails to send an email to the new owner when Cases are created through the API and/or Visualforce pages. This also applies to Cases created by Email-to-Case, as this functionality is dependent...

In Review ·Reported By 101 ·Updated 3 days ago

Feed Post not visible after User creates a record using a Quick Action if Process updates a field on the record

Workflow , Process Builder

Feed Post not visible after User creates a record using a Quick Action if a Process/Workflow updates a field on the record.

In Review ·Reported By 63 ·Updated Yesterday

In some Professional Edition orgs it is possible to create Field Updates, but there is no option to delete Field Updates once created.

Workflow

In some Professional Edition (PE) orgs it is possible to create Field Updates, but there is no option to delete Field Updates once created. Specifically, this behavior exists in PE orgs which have Entitlements, but which do not have Workflow.

In Review ·Reported By 23 ·Updated 6 days ago

Apex test fails when it is triggered by Process that invokes Flow when run in Synchronous mode

Apex , Workflow , Process Builder

Apex test is failing when it is triggered by a Process that invokes Flow when run in Synchronous mode.You will receive below error message: An error occurred at element myRule_1_A1 (FlowActionCall). Malformed SObject specified for parameter: {FLOW INPUT VARIABLE}

In Review ·Reported By 18 ·Updated 9 days ago

User Lookups are not available as recipients for Email Alerts on Tasks or Events.

Workflow , Flow , Process Builder

User Lookups are not available as recipients for Email Alerts on Tasks or Events.

In Review ·Reported By 31 ·Updated 10 days ago

Approval Merge Fields Have Wrong Value for Approval Related Emails

Workflow

When using Approval Merge Fields, the values may be incorrect when used as approval related emails (final approval/rejection, immediate email alert). Note: the approval merge fields work correctly in the Approval Assignment Email.

In Review ·Reported By 325 ·Updated 11 days ago

Email Alerts to Account Team are not sent from Workflow on Activities

Workflow , Process Builder

An Email Alert on Task or Event with "Account Team" recipients does not send an email to those Account Team Members, even when triggered by a Task/Event that is related to an Account.

In Review ·Reported By 72 ·Updated 15 days ago

"Partner Super User" checkbox is disabled if there is a workflow or process builder on User object

Workflow , Communities , Process Builder

Editing a user can disable the Partner Super User permission if there is a workflow/process builder on User object.

Scheduled - Summer '19 ·Reported By 12 ·Updated 16 days ago

In Lightning, Wrong process instance work item id getting selected for Approve and Reject actions of approval process

Workflow , User Interface

In Lightning, Wrong process instance work item id getting selected for Approve and Reject actions of approval process.

In Review ·Reported By 4 ·Updated 16 days ago

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