Known Issues · Workflow
When using Approval Merge Fields, the values may be incorrect when used as approval related emails (final approval/rejection, immediate email alert). Note: the approval merge fields work correctly in the Approval Assignment Email.
In Review ·Reported By 384 ·Updated 6 days ago
An Email Alert on Task or Event with "Account Team" recipients does not send an email to those Account Team Members, even when triggered by a Task/Event that is related to an Account.
In Review ·Reported By 98 ·Updated Today
The “else Approve Record” option for Approval Processes only works if it’s specified on Step 1 of an Approval Process. When this option is specified in a subsequent Step, it automatically Rejects records instead of Approving them.
In Review ·Reported By 198 ·Updated 5 days ago
In some Professional Edition (PE) orgs it is possible to create Field Updates, but there is no option to delete Field Updates once created. Specifically, this behavior exists in PE orgs which have Entitlements, but which do not have Workflow.
In Review ·Reported By 37 ·Updated Yesterday
With a formula based on the ISPICKVAL function, the personal language translated picklist values are used during the formula evaluation instead of using the company language ones with rules triggered when “formula evaluates to true”.
In Review ·Reported By 4 ·Updated Today
A user will receive the following error message when updating or creating a case in Lightning that triggers an email alert: "insufficient access rights on cross-reference id" This occurs when the email folder that the email template is contained in is not public or shared with the user and the...
In Review ·Reported By 28 ·Updated 5 days ago
Salesforce is seeing some delays of over 40 minutes in the processing of time based workflows and scheduled actions in Process Builder which may cause stacking of workflows and delay in creation of records depending on the setup of the action.
Release In Progress - Winter '20 Patch 11.5 ·Reported By 4 ·Updated 6 days ago
When an approval process updates the Record Owner to a Queue and sends out an Email Alert to the Record Owner, it is sending to each individual member of the queue and the queue email itself. This should not send out an email to them because the "Notify Assignee" and "Send Email to members" of queue...
In Review ·Reported By 202 ·Updated 8 days ago
Outbound Message Notifications feature does not work as expected.
In Review ·Reported By 12 ·Updated 7 days ago
In Lightning Experience, when task record created, update field workflow rule on Task object blocks reminder notification
Scheduled - Spring '20 ·Reported By 3 ·Updated 7 days ago
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