Known Issues · Workflow
When using Approval Merge Fields, the values may be incorrect when used as approval related emails (final approval/rejection, immediate email alert). Note: the approval merge fields work correctly in the Approval Assignment Email.
In Review ·Reported By 367 ·Updated 3 days ago
The “else Approve Record” option for Approval Processes only works if it’s specified on Step 1 of an Approval Process. When this option is specified in a subsequent Step, it automatically Rejects records instead of Approving them.
In Review ·Reported By 179 ·Updated 3 days ago
An Email Alert on Task or Event with "Account Team" recipients does not send an email to those Account Team Members, even when triggered by a Task/Event that is related to an Account.
In Review ·Reported By 79 ·Updated Yesterday
Feed Post not visible after User creates a record using a Quick Action if a Process/Workflow updates a field on the record.
In Review ·Reported By 70 ·Updated Yesterday
When deploying a field update on Person Account Record Types through Change Set and it is failing with error "In field: lookupValue - no RecordType named Account.Record_Type_Name found"
In Review ·Reported By 28 ·Updated 6 days ago
User Lookups are not available as recipients for Email Alerts on Tasks or Events.
In Review ·Reported By 38 ·Updated 8 days ago
Intermittently we see issue in VF email templates being sent as blank when the corresponding records are Updated by Automated Process User.
In Review ·Reported By 7 ·Updated 8 days ago
Approval Processes that lock the Parent record will not display the lock icon on the Child record unless there's an active workflow rule / process in the Child object.
In Review ·Reported By 4 ·Updated 9 days ago
When an approval process updates the Record Owner to a Queue and sends out an Email Alert to the Record Owner, it is sending to each individual member of the queue and the queue email itself. This should not send out an email to them because the "Notify Assignee" and "Send Email to members" of queue...
In Review ·Reported By 186 ·Updated 17 days ago
In Lightning Knowledge, when a user sends an article for translation an internal ProcessInstanceWorkitem row is automatically generated by the State-based ProcessDefinition: KBTranslationSubWorkflow. Documentation indicates, "State-based Process—Used internally to track various control processes,...
In Review ·Reported By 2 ·Updated 17 days ago
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