Known Issues · Web Container

Rich text editor in email publisher becomes uneditable after opening a subtab in Service Console with using Chrome.

VisualForce , Service Cloud Console , Web Container , Winter 15

Rich text editor in email publisher becomes uneditable after opening a subtab in Service Cloud Console with using Chrome, Safari. The behavior is not observed in Firefox and IE

In Review ·Reported By 21 ·Updated 2017-02-16

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Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.