Salesforce Known Issues

Known Issues · User Interface

Lightning UI, scrolling through picklist values makes the entire page scroll

User Interface , Spring 17 , Lightning

While in Lightning, when picklist fields have a lot of values and it requires you to scroll, the entire screen will scroll as well.

In Review ·Reported By 287 ·Updated 3 days ago

Case Comments do not show the full text in the Related List

User Interface , Communities , Spring 16

When viewing the Case Comments Related List on Cases while in Lightning or using the Napili template within Communities, you are only able to see the first 25 characters with no way to view the full comment.

In Review ·Reported By 152 ·Updated 4 days ago

Feature Request: List View Search is not available for Lightning Knowledge list views

Knowledge , User Interface , Lightning , Listviews

The Winter '19 release included the ability to Search List Views. Reference: Find the Data You Need in a Jiffy with List View Search https://releasenotes.docs.salesforce.com/en-us/winter19/release-notes/rn_lex_search_lists.htm However, due to the unique architecture of Lightning Knowledge it's...

In Review ·Reported By 73 ·Updated 2 days ago

Duplicate Email Addresses Not Showing in Lightning Case Email Publisher

Service , User Interface , Lightning

When viewed in Lightning, when there are duplicate email addresses to be populated by the Case Feed Email Publisher, one of those emails will not display in the "From" field. Email addresses are populated from the following: - Email-to-Case - Organization-Wide Email Address - User Record - User...

In Review ·Reported By 45 ·Updated Yesterday

Change case owner to queue not possible when creating Macros in Classic

User Interface

Change case owner to queue not possible when creating Macros in Classic. We observe that when we create a macro to change ownership of a case, the only options available is to use "User" or "Group". The macro builder in Lightning does give an option to select a queue.

In Review ·Reported By 2 ·Updated Today

Pasting text from Word into a Table in Knowledge rich text area field may result in the text being placed outside of the table on save

Knowledge , User Interface , Lightning

Pasting a Word table into and Knowledge Article RTA field and then using the Tx button to remove formatting and then copy pasting text from Word back into table on a subsequent edit results in the text being moved outside of the table on saving the article. This occurs when there is a meta tag inside...

In Review ·Reported By 4 ·Updated 3 days ago

Tab visibility within Permission Set Groups are not granting access

Sharing , User Interface

Permission set groups are a feature where a group of users can be assigned a variety of permissions instead of manually assigning permission sets individually. Currently there is an issue with Tab Visibility not granting the necessary access.

Scheduled - Summer '20 ·Reported By 13 ·Updated 4 days ago

Inline editing of a locked record can be initiated in Lightning, but does give the "Record Locked" error on save

User Interface , Spring 16

When a record is locked for an Approval Process in Lightning Experience, inline editing can be initiated but does give the "Record Locked" error on save. In Salesforce Classic, inline editing is completely locked out when a record is locked for an Approval Process.

In Review ·Reported By 162 ·Updated 6 days ago

Click and Drag on Scrollbars Unexpectedly "Closes" Search Results in Lightning Action Lookups

User Interface , Lightning

Using the scrollbar in Lightning Action lookups "closes out" the search results list unless a scroll wheel is used.

In Review ·Reported By 4 ·Updated 4 days ago

[RRH]In a Lightning Console app, pencil icon is not rendered for all inline editable fields in three column layout

User Interface , Lightning

In a Lighnting Console app, the pencil icon is not rendered for all inline editable fields. This loads gradually after resizing the window.

Scheduled - Spring '20 Patch 16.0 ·Reported By 0 ·Updated 4 days ago

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