Salesforce Known Issues

Known Issues · User Interface

Clicking on ‘Help & Training' prompts login page in custom domain enabled orgs

Portal , User Interface

Some customers have observed that their users are unable to access Help & Training without having to constantly login with their credentials. When they successfully login to Help & Training , they observe that any subsequent access to their own internal Salesforce Org throws a login screen. The issue...

In Review ·Reported By 519 ·Updated 5 days ago

Error while editing the Admin user in an Enterprise Edition org

User Interface

Enterprise Edition orgs, created from the Environment Hub or created as Scratch Orgs, throw an error when editing the standard System Administrator user: "This user is a portal administrator and must have a profile with the "Edit Self-Service Users" permission."

Scheduled - Summer '19 ·Reported By 254 ·Updated Yesterday

Record Type field is editable in Lightning although the page layout says Read Only

User Interface

Field Accessibility for the Record Type fields is ignored in Lightning. Setting the Opportunity Record Type field to Read Only in the layout works in classic but the field is editable if you change to Lightning.

In Review ·Reported By 203 ·Updated Today

"Maximum view state size limit (135KB) exceeded" when trying to add Apex Class to permission set/profile

Platform , User Interface

When trying to add apex classes to permission sets/profile an internal server error is thrown. The error is related to the amount of Apex Classes that are in the organization. This can also occur due to a large number of objects on the profile

Scheduled - Summer '19 ·Reported By 56 ·Updated Today

Filtered Lookup field on edit record does not return results in Lighting

Analytics , Search , User Interface , Lightning

Inline editing or editing from the detail page of a filtered Lookup field will not show any results if there is a controlling field that is hidden or not on the record page layout. Note: This Known issue has been re-opened and its scope has been expanded to include filtered lookups for both standard...

In Review ·Reported By 54 ·Updated Today

"Can't Load the List View" error received for ALL list views within a custom object in Lightning Experience

Analytics , User Interface , Winter 18 , Lightning

"Can't load the list view" error message is received when attempting to view any list view within a custom object. At this point, we have only seen this error message on the "Funds" custom object that is part of the "Funds Allocation" package developed by "Kell Partners". The root cause stems...

Scheduled - Summer '19 ·Reported By 48 ·Updated 2 days ago

Clicking "Continue Working" button on the session timeout popup window redirects to login when SSO is enabled

Chatter , Platform , Portal , Sites , Authentication , User Interface , Site.com , Service Cloud Console , Communities

While user is logged into Salesforce through the organizations Single Sign On the session will end based off of the session settings in the UI. After clicking the "Continue Working" button when timeout warning is displayed the user is being redirected to login page. Note:This is an intermittent...

In Review ·Reported By 61 ·Updated 3 days ago

Internal Server Error when Editing Lightning Pages

Platform , User Interface

An admin is trying to edit their lightning record page and is encountering the following We had trouble processing the request. We've reported the problem to Customer Support with error ID: 21460408 The error might be different in your case such as -1555110439, -1485912109, -673360215

In Review ·Reported By 27 ·Updated 2 days ago

Lightning: Notes & Attachments related list displays "Owner" but is actually showing the Note's "Created By" user.

Content and Files , User Interface , Lightning

There is a discrepancy between Aloha (Classic) and Lightning with the way Note fields are displayed in the standard "Notes & Attachments" related list. In Classic, when you view a Note in the Notes & Attachments related list the "Created By" field is shown when viewing a list of Notes. However,...

In Review ·Reported By 16 ·Updated Yesterday

Lightning: Limit of 50 records visible in Related List View

User Interface , Lightning

Related Lists for certain objects do not display a "Next Page" or "More" button so that only 50 records are displayed. Affected objects: "OpenActivities" "ActivityHistories" "CombinedAttachments" "EmailStatuses" "OwnedContentDocuments" "AttachedContentDocuments" "CombinedNotes" "AttachedC...

In Review ·Reported By 22 ·Updated 2 days ago

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