Unhandled Fault Error May Occur When Attempting to Refresh or Submit a Survey & Survey Failure Email Contains Internal Server Error

Service , Lightning , Surveys

When survey is opened in separate browser or page refresh is required to load survey, an User will recieve the following error when attempting to submit survey. Error: "<b>An unhandled fault has occurred in this flow</b><br>An unhandled fault has occurred while processing the flow. Please contact...

In Review ·Reported By 1 ·Updated Today

Special characters in survey question picklist are showing as ASCIII html equivalent


When customer is using special characters in a survey picklist such as àáèéíì or öäü, the html equivalent is showing up as the HTML ASCII equivalent &Agrave; &Agrave; etc

Scheduled - Winter '20 Patch 14.0 ·Reported By 2 ·Updated 5 days ago

Survey builder throwing error for users doesn't have "View setup and configuration" permission


Salesforce profile user with the Survey Creator permission unable to preview the Survey unless the user have the "View Setup and Configuration " permission on profile

In Review ·Reported By 13 ·Updated 8 days ago

TranslationWorkbench export fails when "Surveys" is disabled


Exporting the Translation Workbench will always fail if "Survey" is disabled after creating Survey.

In Review ·Reported By 0 ·Updated 11 days ago

Unexpected star rating behavior in Surveys

Lightning , Surveys

When the left and right labels for star ratings are the same (ex. Good, Good), clicking on the first star selects all the stars. Then, clicking on the first star again does not unselect the remaining stars.

In Review ·Reported By 1 ·Updated 26 days ago

Cannot test Apex trigger on SurveyResponse

Apex , Surveys

At present, it is possible to write Apex triggers on SurveyResponse, but due to lack of DML support of this entity, it is not possible to test this type of trigger, which prevents deploying them into production as Apex triggers must meet minimum 1% code coverage requirement.

In Review ·Reported By 1 ·Updated 2019-10-18

Response Language for Survey is set incorrectly.


Querying or reporting on the field "Response Language" always returns user's default language, irrespective of the language chosen by the External User when he clicks on the survey link, or the language responded in by internal users.

Fixed - Winter '20 ·Reported By 2 ·Updated 2019-10-12

Error while copying the page which does not have any logic rule in the Survey builder


While trying to the Copy the page without any logic rule in the Survey Builder, below error is thrown Action failed: survey:builder$controller$dispatchAction [Cannot read property 'rank' of null] Failing descriptor: {Survey:builder$controller$dispatchAction}

Fixed - Winter '20 ·Reported By 0 ·Updated 2019-10-12

Error when sending survey from the Send Invitation related list


Using the Send Invitation button and none of the communities are listed in network results in error.

No Fix ·Reported By 0 ·Updated 2019-10-10

Unable to save a Survey name with single and multibyte characters.


Saving a survey with single and multibyte characters shows “This survey name is already taken” error and cannot save. When a survey is saved, multibyte characters are striped internally. Due to this, a survey name like “abcあ” and “abcい” are considered as same survey name.

In Review ·Reported By 2 ·Updated 2019-09-26

1 to 10 of 16 | Next

Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.