Salesforce Known Issues

'Login As user ' in lightning with lock session to domain invalidate session quickly

Performance , Authentication , Summer 17 , Lightning

SUMMARY: In Summer '17, if both a System Admin and their user are on Lightning, then the System Admin can encounter a forceful logout when attempting to use 'Login As' to the other Lightning user.

In Review ·Reported By 164 ·Updated 6 days ago

Community users see 'We can’t upload your photo right now. Please wait a few minutes and try again' when attempting to upload Profile image.

Chatter , Communities , Summer 17

Some Community users have observed the following error when attempting to upload a profile image 'We can’t upload your photo right now. Please wait a few minutes and try again'

In Review ·Reported By 79 ·Updated 7 days ago

Custom error messages not displayed in Lightning Experience when uploading files

Apex , Content and Files , Summer 17

Server error messages (added via addError() for instance) are not displayed in various scenarios (e.g. file upload) in Lightning Experience. They are displayed as expected in Classic.

In Review ·Reported By 88 ·Updated 19 days ago

Napili Community - Unable to play videos within the community when using VF

Communities , Summer 17 , Spring 17

Unable to play the videos within the community using Napili template, videos are embedded in a VF page. The video is played successfully if executed from the VF page in Classic and LEX.

In Review ·Reported By 10 ·Updated 25 days ago

SOQL WHERE clause gives inconsistent results with formula fields on related records

Apex , Summer 17

There are sometimes irrelevant results when a SOQL WHERE clause filters on a parent record's formula field that checks for NULL values.

Scheduled - Summer '20 ·Reported By 4 ·Updated 2020-02-26

Summer'17 - Rich text area shows extra padding after a line break in Lightning.

Summer 17 , Lightning

Since Summer'17, there is extra padding after a line break in a rich text area in Lightning.

In Review ·Reported By 30 ·Updated 2020-02-04

Global search results grayed out and inactive when 'Top Insights' added to search layout

Search , Summer 17 , Lightning

Some customers may have observed that opportunity search results are grayed out if 'Top Insights' is added to the search layout. (i.e. when Einstein Sales Cloud is activated and Opportunity Insights have been enabled) The same issue does not occur when searching for opportunity records via Salesforce...

No Fix ·Reported By 1 ·Updated 2020-01-23

Apex Jobs failing with " Error: moving job from FlexQueue to MQ failed, please report to customer support"

Apex , Summer 17

Batch Jobs from Flex Queue gets failed intermittently and throws the below error: "Internal Salesforce Error: moving job from FlexQueue to MQ failed, please report to customer support"

Fixed - Spring '20 ·Reported By 31 ·Updated 2020-01-04

Omni Routed Case AgentWorks are not visible in the Presence Widget when custom compact layout contains Case source fields

Summer 17

Omni routed case that is generated via Email-to-Case and where case custom compact layout with standard field Case Source is included, this agentwork will not be displayed in the presence widget for agents to accept work.

No Fix ·Reported By 0 ·Updated 2019-11-16

Signup failure when using duplicate user name results in a hung session for user submitting the request

Summer 17

Some customers may have observed that when signing up for free 30-day trials, they may not be logged in to their trial org after a long period of waiting (minutes or hours). This can occur when the email address used in the form is already in use as a username in another organization.

In Review ·Reported By 1 ·Updated 2019-09-24

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