Salesforce Known Issues

Visualforce Email Template Not Rendering for the Guest User

Communities , Spring 20

When Secure Guest User Record Access setting is enabled, guest user cannot initiate an email where merge fields are accessed. The issue occurs when a merge field in the VisualForce email template attempts to retrieve a field from a record that is not accessible by the Guest User.

In Review ·Reported By 55 ·Updated Yesterday

Case Merge related list throwing error -745452344

Service , Service Cloud Console , Lightning , Spring 20

In the Spring 20, Organizations can choose to setup Merge Cases to "keep duplicate cases after merge (recommended)". There is also a new related list for Merged Cases. We are finding that if users do not have the 'View all Data' system permission they receive an error instead of the related list...

In Review ·Reported By 13 ·Updated Yesterday

Lookup field (Territory) on the opportunity object not showing results on Lightning experience (Inline Editing)

Search , Lightning , Spring 20

Lookup field (Territory) on the opportunity object not showing results on Lightning experience (Inline Editing).

In Review ·Reported By 11 ·Updated Today

searches with wildcards do not return the right number of records

Search , Spring 20

Some customers have observed that searches with wildcard are not returning the right number of records (either no records found or only found partial). This applies to global searches, scoped searches, and SOSL queries. Searching for the record name, however, yields expected results.

In Review ·Reported By 10 ·Updated Today

This template has one or more attached files that you don't have access to.

Platform , Lightning , Spring 20

Error: "This template has one or more attached files that you don't have access to. If you need to include those files in emails that use this template, please contact the template creator to request file access."

In Review ·Reported By 5 ·Updated Yesterday

Account label name appears instead of Person Account in some of Organizations.

Lightning , Spring 20

At highlight panel in a Person Account detail record page, Object label shows Account label not Person Account.

Scheduled - Spring '20 Patch 16.0 ·Reported By 2 ·Updated Today

Package version creation fails with Internal Server Error if snapshot is used

Packaging , Salesforce DX , Spring 20

Package version creation fails with Internal Server Error if snapshot is used.

In Review ·Reported By 2 ·Updated Yesterday

Trailmix is marked as overdue even when completed

myTrailhead , Trailhead , Spring 20

Trailmix is marked as overdue even when completed.

In Review ·Reported By 2 ·Updated Yesterday

New!Adding Image via CMS or Experience Builder to Org asset Files does not place the image in the asset library folder

Content and Files , Communities , Spring 20

Users with No 'customize application' permission, Adding Image via CMS or Experience Builder to Org asset Files does not place the image in the Asset library folder.

In Review ·Reported By 0 ·Updated Today

Not all items are loading when scrolling the Feed on cases, accounts, and/or opportunities

Chatter , Platform , Spring 20

When opening up a record, not all items are loaded within the feed.

Scheduled - Spring '20 Patch 15.0 ·Reported By 61 ·Updated 4 days ago

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