Salesforce Known Issues

Clicking "Continue Working" button on the session timeout popup window redirects to login when SSO is enabled

Chatter , Platform , Portal , Sites , Authentication , User Interface , , Service Cloud Console , Communities

While user is logged into Salesforce through the organizations Single Sign On the session will end based off of the session settings in the UI. After clicking the "Continue Working" button when timeout warning is displayed the user is being redirected to login page. Note:This is an intermittent...

In Review ·Reported By 63 ·Updated 3 days ago

Site guest user receives a ISE when using schema describe on objects indirectly reference a lightning component

Apex , Sites ,

Apex Schema.describeSObjects calls from site guest users fail when the object contains any kind of reference to a lightning component, even when the site guest user has full access to the object. Note: This issue only applies to site guest users. Internal users or community users will not experience...

Fixed - Spring '19 Patch 17.0 ·Reported By 16 ·Updated 5 days ago

Domains fail to publish in some scenarios

Sites , Communities

A custom domain when hosted gets stuck in the "provisioning status" After publishing custom domain , then when a switch was made to "Salesforce serves the domain over HTTPS on Salesforce's servers using your HTTPS certificate" , the domain status got stuck in the "provisioning"

In Review ·Reported By 3 ·Updated 13 days ago

Site.createExternalUser() creates a new Contact record even a matching one exists only if Contact's Name and Email are encrypted

Sites , Platform Encryption

When Contact's Name and Email are encrypted via Platform Encryption, Site.createExternalUser() creates a new Contact record rather than attaching the new portal user to the contact record matching the provided user object's email address. When these fields are not encrypted the created portal user is...

In Review ·Reported By 4 ·Updated 26 days ago

When a path that is outside of a domain's custom URLs' path prefixes is accessed on a domain that does not have a root site, error is shown

Sites , Communities

When a request is made on a domain for a path that does not match any of its custom URLs' path prefixes, which means that no custom URL on that domain uses the '/' root path prefix, the error page that is rendered is Salesforce's generic down-for-maintenance page and not a configurable error page.

Scheduled - Summer '19 ·Reported By 18 ·Updated 2019-03-04

Accessing link to relative URL to download a file in community adds '/s' to URL and directs to 'Invalid page'

Sites , Knowledge , User Interface , Communities , Spring 19

Relative URLs contained in an article's rich text area field for example, are no longer opening properly after Spring '19 when they're clicked from within a community. Winter '19 URL example: Spring '19 URL example: The...

Fixed - Spring '19 Patch 11.0 ·Reported By 4 ·Updated 2019-03-02

When apex contains reference to NamedCredential and is compiled by Guest User, throws Internal Server Error OR Authorization Required

Apex , Sites , VisualForce , Spring 19

In Spring 19, Guest User is not able to access NamedCredential. Any apex which references NamedCredential directly or in a referenced class, and is compiled by Guest User, throws Internal Server Error OR Authorization Required error for Guest User.

Fixed - Spring '19 Patch 7.5 ·Reported By 2 ·Updated 2019-02-09

HTML tags getting stripped away in Sites and Communities

Sites , , Communities

When rendering the page, parts of the page is missing or contain errors because some tags are stripped away. When you inspect the DOM of the page using Chrome dev console, these tags will not show up. However, if you go into Studio and click on “Edit HTML” in the actions dropdown menu for...

Fixed - Spring '19 ·Reported By 0 ·Updated 2019-02-09

Guest Users aren't able to enable "Send Email" and "Send Non-commercial" for some existing Orgs

Apex , Sites

In Spring '19 release, Guest Users aren't able to enable "Send Email" and "Send Non-commercial" for some existing Orgs as the permission set assignment throws below error. "Can't assign permission set Send Non-Commercial Emai to user Rishabh Test Site Guest User. The user license doesn't allow the...

Fixed - Spring '19 Patch 7.3 ·Reported By 2 ·Updated 2019-02-05

<analytics:reportChart> in a VF page not diplaying report chart within sites.

Analytics , Sites , VisualForce

When using <analytics:reportChart> in a VF page to display report chart within Sites the page is not displaying the chart. If previewed in the UI we can see this displayed properly in the VF page, but errors within Sites.

In Review ·Reported By 5 ·Updated 2019-01-24

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