Salesforce Known Issues

After Instance Migration or Split, some community sites in the Org will be left in 'URL No Longer Exists'

Sites , , Communities

This issue is affecting only Developer Edition Orgs. Some community sites in the org are giving an 'URL No Longer Exists' error when accessing it, and the cause all goes down to the wrong mappings of the domain name, some of the community sites still maps to the old domain name which created...

In Review ·Reported By 2 ·Updated 2020-02-24

Metadata API retrieve of SiteDotCom fails with an UNKNOWN_EXCEPTION when the community contains inactive pages

API , Metadata , , Communities

Metadata API retrieve of SiteDotCom fails with UNKNOWN_EXCEPTION/ISE (Internal Server Error) due to deletion of Navigation Menu Items when community contains inactive pages.

No Fix ·Reported By 1 ·Updated 2019-11-20

Metadata Retrieval fails with Internal Server Error when package.xml includes SiteDotCom in Winter'20

Sites , , Communities , Winter 20

Metadata Retrieval fails with Internal Server Error when package.xml includes SiteDotCom in Winter'20

Fixed - Winter '20 Patch 6.0 ·Reported By 19 ·Updated 2019-10-12

Doc Fix: Change Set Community Site deployment across different release versions is not supported

Sites , , Change Sets , Communities

Deploy with a Change Set containing a Community, specifically the community's Site (SiteDotCom) component, from a higher release version to a lower release version results in the following generic error: Another user is currently editing the same item so your changes can't be saved This...

Fixed - Winter '20 Patch 3.0 ·Reported By 5 ·Updated 2019-10-12

Add error handling to handle exceptions during the creation of the sample Visualforce components and apex classes, when creating a community/site.

Sites , , Communities

When a customer tries to create their first community in an org, we generally create sample (or default) visualforce components, pages and apex controllers e.g. SiteLogin, CommunityLogin, CommunitySelfReg, CommunitySelfRegConfirm, etc. If an exception or error occurs during the creation of these pages,...

In Review ·Reported By 2 ·Updated 2019-09-30

Clicking "Continue Working" button on the session timeout popup window redirects to login when SSO is enabled

Chatter , Platform , Portal , Sites , Authentication , User Interface , , Service Cloud Console , Communities

While user is logged into Salesforce through the organizations Single Sign On the session will end based off of the session settings in the UI. After clicking the "Continue Working" button when timeout warning is displayed the user is being redirected to login page. Note:This is an intermittent...

No Fix ·Reported By 69 ·Updated 2019-09-20

Guest users can not access ContentVersion when filtering by ContentDocumentLink Ids in Sites

Sites , , Communities , Summer 19

Site guest users when trying to access Content Version by filtering with ContentDocumentLnk Ids, it gives null values or returns "List has no rows for assignment to SObject" error

Fixed - Summer '19 Patch 5.0 ·Reported By 20 ·Updated 2019-06-14

Site guest user receives a ISE when using schema describe on objects indirectly reference a lightning component

Apex , Sites ,

Apex Schema.describeSObjects calls from site guest users fail when the object contains any kind of reference to a lightning component, even when the site guest user has full access to the object. Note: This issue only applies to site guest users. Internal users or community users will not experience...

Fixed - Spring '19 Patch 17.0 ·Reported By 16 ·Updated 2019-04-17

HTML tags getting stripped away in Sites and Communities

Sites , , Communities

When rendering the page, parts of the page is missing or contain errors because some tags are stripped away. When you inspect the DOM of the page using Chrome dev console, these tags will not show up. However, if you go into Studio and click on “Edit HTML” in the actions dropdown menu for...

Fixed - Spring '19 ·Reported By 0 ·Updated 2019-02-09

"Invalid Page" message appears after logging to Community , Communities , Summer 18

- " Invalid Page" message appears after logging to Community with a Community Builder page. This issue occurs when logging to the Community few times sequentially. - Blank page appears instead occasionally because of this issue.

Fixed - Winter '19 Patch 8.0 ·Reported By 4 ·Updated 2018-10-11

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