Salesforce Known Issues

Spring '20 Unable to recalculate sharing from Defer Sharing page in Setup

Sharing , Spring 20

In Spring '20, attempting to recalculate sharing from the Defer Sharing page in setup results in an error email stating the following: Your request to recalculate the following type of sharing rules has completed with errors, please try again: All Objects Sharing Rules

Fixed - Spring '20 Patch 6.0 ·Reported By 32 ·Updated 3 days ago

Partner Community Users see 'Looks like there's a problem' and 'Page not available' for activities (Tasks and Events) related to Opportunities

Activities , Sharing , Communities

Granting Partner Community user's access to an Opportunity via Sharing Sets may not grant proper access to the Opportunity's related activities (Tasks and Events). Partner Community users may see an error, 'Looks like there's a problem' or 'Page not available' upon attempting to view activities related...

Scheduled - Spring '20 Patch 7.0 ·Reported By 11 ·Updated 2 days ago

[Spring'20] ISE occurs when users without "View Setup and Configuration" tries to share the records that had set "Apex sharing reasons"

Sharing , Spring 20

When users without "View Setup and Configuration" click the [Sharing] button, they will see Internal Server error. This issue occurs in the following conditions: - Spring'20 - Classic - Users without "View Setup and Configuration" - Records with a shared record that had set "Apex sharing reas...

Fixed - Spring '20 Patch 6.0 ·Reported By 4 ·Updated 3 days ago

Internal Server Error is thrown when clicking on "why" in sharing/expand list for a custom object record that is shared using Apex sharing reason


You can see an internal server error when checking sharing/Enhanced list (Action - Why?) for a user.

In Review ·Reported By 5 ·Updated 5 days ago

SOQL query does not return results if it filters on UserOrgroupId

API , Sharing

SOQL query does not return results if it filters on UserOrgroupId and the used ID is a role group on a criteria-based sharing rule (CBSR) for Opportunity (or another object whose parent is Account) if another CBSR targeting the same role group exists on Account.

In Review ·Reported By 1 ·Updated 5 days ago

Unexpected forecast behavior when deleting Partner Roles via API

Sales and Marketing , Sharing

Forecast Manager experiences Insufficient Privileges error when excess Partner Roles are deleted via API (workbench) and Partner User rolls directly up to the Forecast Manager. The Forecast Manager can go to the individual’s forecast but, the User’s Opportunities don’t display in the Admin User...

Scheduled - Summer '20 ·Reported By 1 ·Updated 6 days ago

Order may not be accessible when OWD are set to 'Controlled by Parent' and record is owned by queue

Sales and Marketing , Sharing

When organization wide defaults (OWD) for the Order object are set to 'Controlled by Parent' with Account object set to 'Private' a User with read/write access to on an Order's related Account is unable to access/edit related Orders in Classic or the Order's related records in Lightning when the Order...

In Review ·Reported By 4 ·Updated 7 days ago

Tab visibility within Permission Set Groups are not granting access

Sharing , User Interface

Permission set groups are a feature where a group of users can be assigned a variety of permissions instead of manually assigning permission sets individually. Currently there is an issue with Tab Visibility not granting the necessary access.

In Review ·Reported By 2 ·Updated 7 days ago

Unable to turn off external sharing even though all visible object sharing matches internally vs. externally

Sharing , Spring 20

When enabling External Sharing Model in an org, the ability to disable external sharing button is greyed out and not able to be toggled.

No Fix ·Reported By 6 ·Updated 8 days ago

Error Message 'Sorry to interrupt' appears when opening an Approval History

Sharing , Lightning

This issue occurs in Lightning Experience only when sharing setting is configured as below. User object: Private Community User Visibility: OFF (No-Checked) Internal Server Error occurs as following Error message below when opening an Approval record from Approval History. Error Message: Sorry...

In Review ·Reported By 70 ·Updated 18 days ago

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