All Custom Share records are copied to Partial and templated sandboxes regardless of objects selected, which may prevent sharing rule recalculation.

Sharing , Sandbox

Currently Partial and templated Full sandbox copies will copy all custom sharing rows from production, including those for objects not included in the template. This does not inhibit most sandbox operations but, in the case of very large organizations with complex sharing it may cause it to be impossible...

In Review ·Reported By 2 ·Updated Yesterday

New!Sharing record is not created on a custom object record or a related Work Order object


Sharing record is not created when the following conditions are met. - Both Work Order object and Custom Object have Criteria-Based sharing rule. - Custom object/Work Order has a relation to Work Order/Custom object. - Update a Work Order/Custom object record to trigger a process builder updating...

In Review ·Reported By 0 ·Updated Yesterday

Delegate Admin user can create sharing rule even if they don’t have “Manage Sharing” permission


Delegared admins without “Manage Sharing” user perm are not allowed to make Org Wide Default changes. However, these users do see “New” button allowing them to create a new sharing rule. Actually, the creating of the rule fails because we do require “Manage Sharing” perm and check for it when creating...

In Review ·Reported By 1 ·Updated 2 days ago

Sharing Set does not grant access to Task record when OWD on Activity is set to "Controlled By Parent" and task is not owned by the Community User

Activities , Sharing , Communities

Partner or Customer Community Plus user will not have access to an activity record even if the default sharing for the object is set to "Controlled By Parent" and a sharing set grants access to the parent record. This occurs when "Allow Users to Relate Multiple Contacts to Tasks and Events" is enabled...

Fixed - Summer '19 Patch 10.0 ·Reported By 1 ·Updated 6 days ago

Error message "Can’t add 1 file to the group" encountered when attempting to add files from libraries to a community group

Sharing , Communities

When attempting to add a file from a library to a community group you will encounter the error message: "Can’t add 1 file to the group"

In Review ·Reported By 1 ·Updated 8 days ago

Internal Server Error trying to Edit the Sharing Settings if the Org has protected Objects

Packaging , Sharing

The Organization-wide Defaults Edit page cannot be accessed in Organizations that have Protected Objects coming from a package.

In Review ·Reported By 16 ·Updated 9 days ago

Package containing sharing set component fails installation withfield integrity exception

AppExchange , Sharing

If a package has sharing set components, it can fail installation with field integrity exception and error such as XXXXXXXXXX-XXXX (444968346)

In Review ·Reported By 5 ·Updated 11 days ago

Default Opportunity Team not being added correctly

Sharing , User Interface

When the external Organization Wide Defaults is private, the user is not system admin and the opportunity owner is not account owner, the default opportunity team may not be added automatically. The same issue exists for owner change as well.

Fixed - Summer '19 ·Reported By 33 ·Updated 12 days ago

Recent Items Utility Bar Insufficient Privileges When Component Contains Record User No Longer Can Access

Sharing , Service Cloud Console , Spring 19

If a customer is the owner of a record, and then record ownership changes to someone else (and the OWD are set to private), the user will have lost access to that record. If a sharing rule is in place granting non-owners Read access to the record, it's possible that an inaccessible record will end up...

Scheduled - Winter '20 ·Reported By 7 ·Updated 13 days ago

Order may not be accessible when OWD are set to 'Controlled by Parent' and record is owned by queue

Sales and Marketing , Sharing

When organization wide defaults (OWD) for the Order object are set to 'Controlled by Parent' with Account object set to 'Private' a User with read/write access to on an Order's related Account is unable to access/edit related Orders in Classic or the Order's related records in Lightning when the Order...

In Review ·Reported By 2 ·Updated 20 days ago

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