Organization Permission to "Enable Sharing Sets for Power Portal Users" inadvertently removes access to report and dashboard folders for external user

Analytics , Portal , Sharing , Communities

If "Enable Sharing Sets for Power Portal Users" is enabled, external users lose access to report and dashboard folders within communities. Consequently, dashboards accessed in communities (with this feature enabled) will return a blank page (white screen).

In Review ·Reported By 2 ·Updated 3 days ago

Transfer of Portal-enabled Records made by not-Admin users cause Internal Server Error


An Internal Server Error may appear when a User without Admin privileges tries to change the ownership of a portal-enabled Account. The reason for this behavior is that Users without the required permissions (e.g. Manage Users) are, by changing the ownership, modifying User's roles. This isn't allowed...

In Review ·Reported By 2 ·Updated 6 days ago

CSP users can view non-portal/community contacts in Contact list view

Sharing , Communities

CSP users can view non-portal/community contacts in Contact list view. When the user attempts to view the detail page of the Contact there an 'Insufficient Privileges' error message.

In Review ·Reported By 40 ·Updated 9 days ago

Cannot add a Work Order Sharing Rule to a Change Set due to an Insufficient Privileges error

Sharing , Metadata , Change Sets

Trying to add a Work Order Sharing Rule to a Change Set results in an Insufficient Privileges error.

Fixed - Summer '18 ·Reported By 2 ·Updated 9 days ago

Sharing Criteria rules listed more than once in "Add Component" page for change sets.

Sharing , Change Sets , Summer 16

For some organizations the Sharing Criteria rules list when adding components to a change set will display duplicates. This can cause the error "Package member already exists" if both items attempt to be added to the change set.

In Review ·Reported By 56 ·Updated 10 days ago

Winter '18 Lightning Record Page Related Record Component throwing error when user has Read Only access to the related record

Sharing , Winter 18 , Lightning

When a user with read only access to a related record loads a lightning record page with the related record standard component, then the following error is shown: You do not have the level of access necessary to perform the operation you requested. Please contact the owner of the record or your administrator...

In Review ·Reported By 8 ·Updated 10 days ago

Opportunity access do not update when Account Team sharing updates


When adding a standard user to an account team, where OWD for Accounts and Opportunities is Private, when you add them with "Read" access on Opportunities, it works as expected and a sharing is inserted in the Opportunity record. However, when you then switch the Opportunity access to "private" on the...

In Review ·Reported By 1 ·Updated 11 days ago

Error Message 'Sorry to interrupt' appears when opening an Approval History

Sharing , Lightning

This issue occurs in Lightning Experience only when sharing setting is configured as below. User object: Private Community User Visibility: OFF (No-Checked) Internal Server Error occurs as following Error message below when opening an Approval record from Approval History. Error Message: Sorry...

In Review ·Reported By 0 ·Updated 12 days ago

Community users can't see expected lookup results that they have permission to view

Sharing , Communities

SF Tab and VF community does not return any record when you do asset lookup when creating a new case as a community user. The community user can view the asset, but lookup in the case does not work. If you open the asset record and create a new case from asset related list, this will work. Note:...

In Review ·Reported By 1 ·Updated 14 days ago

User Search on Add Sharing page and other functions can timeout in Orgs with large number of users, groups and/or queues

Analytics , Performance , Sharing , Metadata

Search operations on pages like "Add Sharing", Report Folder Sharing, or Edit Public Groups and/or Queues that use UROG (UserRoleOrGroup) components are frequently timing out in Orgs with a large number of users.

In Review ·Reported By 1 ·Updated 24 days ago

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