Error Message 'Sorry to interrupt' appears when opening an Approval History

Sharing , Lightning

This issue occurs in Lightning Experience only when sharing setting is configured as below. User object: Private Community User Visibility: OFF (No-Checked) Internal Server Error occurs as following Error message below when opening an Approval record from Approval History. Error Message: Sorry...

In Review ·Reported By 67 ·Updated Today

Unable to turn off external sharing even though all visible object sharing matches internally vs. externally


When enabling External Sharing Model in an org, the ability to disable external sharing button is greyed out and not able to be toggled.

No Fix ·Reported By 6 ·Updated Today

Package containing sharing set component fails installation withfield integrity exception

AppExchange , Sharing

If a package has sharing set components, it can fail installation with field integrity exception and error such as XXXXXXXXXX-XXXX (444968346)

In Review ·Reported By 10 ·Updated 4 days ago

A custom object sharing rule included in a change set will no longer be accessible if the associated public group is deleted.

Sharing , Change Sets

If a custom object sharing rule is included a change set and references a public group the change set will no longer be accessible if the public group is deleted.

In Review ·Reported By 1 ·Updated 4 days ago

SOQL query does not return results if it filters on UserOrgroupId

API , Sharing

SOQL query does not return results if it filters on UserOrgroupId and the used ID is a role group on a criteria-based sharing rule (CBSR) for Opportunity (or another object whose parent is Account) if another CBSR targeting the same role group exists on Account.

In Review ·Reported By 1 ·Updated 6 days ago

Default error message always being thrown in Territory Management tree view regardless if there is a custom error message

Sales and Marketing , Sharing

Note: This article is about the original territory management feature. The original territory management feature is scheduled for retirement for all customers as of Summer ’21. After the feature is retired, users can’t access the original territory management feature and its underlying data. We encourage...

In Review ·Reported By 0 ·Updated 14 days ago

Partner Community Users see 'Looks like there's a problem' and 'Page not available' for activities (Tasks and Events) related to Opportunities

Activities , Sharing , Communities

Granting Partner Community user's access to an Opportunity via Sharing Sets may not grant proper access to the Opportunity's related activities (Tasks and Events). Partner Community users may see an error, 'Looks like there's a problem' or 'Page not available' upon attempting to view activities related...

In Review ·Reported By 10 ·Updated 18 days ago

Users see records under Recently Viewed (Most Recently Used) even after they lost access to these records

Search , Sharing

Some customers may have observed that their end users are able to see results under the Recently viewed Section of a lookup field despite restrictions due to sharing access restrictions. This is not limited to just Lookup fields, users will also see this record under 'Recent Items' on the side bar...

In Review ·Reported By 27 ·Updated 21 days ago

Unexpected forecast behavior when deleting Partner Roles via API

Sales and Marketing , Sharing

Forecast Manager experiences Insufficient Privileges error when excess Partner Roles are deleted via API (workbench) and Partner User rolls directly up to the Forecast Manager. The Forecast Manager can go to the individual’s forecast but, the User’s Opportunities don’t display in the Admin User...

In Review ·Reported By 1 ·Updated 27 days ago

Users may not see all records owned and deleted by them in their recycle bin

Performance , Sharing , Custom Objects , Knowledge , Metadata , User Interface

Standard users without the 'Modify All Data' profile permission may find that they're unable to see a record that is owned and was deleted by them when looking in their recycle bin. The user may be able to successfully see other object's records within their recycle bin while other object records...

Scheduled - Spring '20 ·Reported By 2 ·Updated 28 days ago

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