Email Template: Case Thread ID in an email template is stripped

Service , Messaging

When using an email template with Case Thread ID merge field ({!Case.Thread_Id}) to send outbound email from a case, the thread id is stripped.

In Review ·Reported By 96 ·Updated 2 days ago

Custom Feed Filter displays all feed items when a record is edited.

Service

Custom Feed Filter displays all feed items when a record is edited.

In Review ·Reported By 24 ·Updated 2 days ago

Target date is getting modified for completed milestones of type non-recurring.

Service , User Interface

Target date is getting modified for completed milestones of type non-recurring.

In Review ·Reported By 12 ·Updated Yesterday

Selecting an email template and then hitting the back button sends the same template again

Service , Custom Objects , Winter 14

Selecting an email template and then hitting the back button on the browser sends the same template again even though another template was selected the 2nd time. This issue occurs on firefox and chrome.

No Fix ·Reported By 7 ·Updated Yesterday

Session Continuity across subdomains does not persist chat conversations

Service

Session Continuity across subdomains does not persist chat conversations

Scheduled - Spring '19 Patch 2.0 ·Reported By 5 ·Updated Yesterday

Lightning Case Milestone does not take timezone of organization's Business Hours into consideration

Service , Lightning

Lightning Case Milestone does not take timezone of organization's Business Hours into consideration and counts down in the UI. The issue will be isolated to the UI tier. On the backend the milestone does not countdown until it needs to.

In Review ·Reported By 10 ·Updated 2 days ago

Lightning & Communities: User receives "insufficient access rights on cross-reference id" due to “Notify Case Owner of New Case Comment" being checked

Service , Workflow , Communities , Lightning

A user will receive the following error message when updating or creating a case in Lightning that triggers an email alert: "insufficient access rights on cross-reference id" This occurs when the email folder that the email template is contained in is not public or shared with the user and the...

In Review ·Reported By 10 ·Updated 2 days ago

New!Font Colors Defined in Survey Builder Lost on Preview and Activation

Service , Lightning

When creating a New Survey – or when creating a new Version of a Survey - changes to Font Colors are displayed as expected in Builder but are lost during Preview or Activation. The changes are retained in ‘Title’ fields but are lost elsewhere.

In Review ·Reported By 1 ·Updated Today

Columns for Lookup/Reference fields in Patient List View are filtered out

Service

Columns for Lookup/Reference fields in Patient List View are filtered out.

In Review ·Reported By 1 ·Updated Today

Removing a Household Member causes rollup recalculations although Primary Group is disabled

Service

Removing a Household Member causes rollup recalculations although Primary Group is disabled.

In Review ·Reported By 1 ·Updated Today

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