Salesforce Known Issues

Filtered Lookups May Not Function in Lightning Due to Search Crowding

Search , Lightning

Customers may find that certain Admin-created 'Related Lookup Filters' that work without issue in Salesforce Classic, fail to return search results in Lightning Experience. This issue typically affects organizations impacted by 'Search Crowding' wherein users search using a term that matches a large...

In Review ·Reported By 116 ·Updated 3 days ago

Filtered Lookup field on edit record does not return results in Lighting

Analytics , Search , User Interface , Lightning

Inline editing or editing from the detail page of a filtered Lookup field will not show any results if there is a controlling field that is hidden or not on the record page layout. Note: This Known issue has been re-opened and its scope has been expanded to include filtered lookups for both standard...

In Review ·Reported By 54 ·Updated Today

Opening search results on a new tab in Lightning will sometimes open the new tab as blank

Search , Lightning

Opening search results on a new tab via right clicking in Lightning will open a new tab, but the tab will be blank

In Review ·Reported By 17 ·Updated Yesterday

In Lightning, "id value of incorrect type" error presented when performing a lookup search to a Quote Line Item record

Search , Lightning

In Lightning, when performing a lookup search to a Quote Line Item record, the error "id value of incorrect type" will be presented.

Scheduled - Summer '19 ·Reported By 6 ·Updated Today

"Error: Picklist value does not exist" in Search Filter Fields for Record Type values with commas


When the Record Type field is used as a Search Filter Field and record type name contains a comma, selecting record type value with commas from the search filter picklist, throws error "Error: Picklist value does not exist"

In Review ·Reported By 10 ·Updated 2 days ago

New!Unable to search Connected Files (BOX) with multi-byte character


- Global Search does not work properly for Connected Files. - The issue occurs in multi-byte character such as Japanese, Chinese or Swedish - This issue occurs the connected files that's configured with BOX

In Review ·Reported By 0 ·Updated Yesterday

sforce.opencti.screenPop() intermittently displays "Your search term must have 2 or more characters." in Lightning console app

Search , Lightning , Spring 19

sforce.opencti.screenPop() intermittently displays "Your search term must have 2 or more characters." even though the search term has more than 2 characters in Lightning console app. This is not reproducible if a non-console app is used.

Scheduled - Summer '19 ·Reported By 2 ·Updated 2 days ago

Files search results display full owner name when "Show nicknames" is enabled in Community Administration

Search , Communities

Full owner name displays for Community users when search for Files in Lightning Communities. This occurs even when the option "Show nicknames" is enabled under Administration > Preferences. Note: This does not occur in communities using Salesforce Tabs plus Visualforce.

In Review ·Reported By 1 ·Updated 2 days ago

In an org where Person Accounts is enabled, "icon" in suggested search is inconsistent with the actual Icon on the record.

Search , Spring 19

Some customers may have observed that Suggested Search displays a Business Account Icon for a Person account.

In Review ·Reported By 2 ·Updated 3 days ago

Search Results redirect to 'Invalid page' in community when attempting to a search term that include tilde '~'

Search , Communities

If you search in community and it has a tilde '~', it will redirect to invalid page.

In Review ·Reported By 2 ·Updated 3 days ago

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