Salesforce Known Issues

Filtered Lookup field on edit record does not return results in Lighting

Analytics , Search , User Interface , Lightning

Inline editing or editing from the detail page of a filtered Lookup field will not show any results if there is a controlling field that is hidden or not on the record page layout. Note: This Known issue has been re-opened and its scope has been expanded to include filtered lookups for both standard...

In Review ·Reported By 58 ·Updated 3 days ago

Filtered Lookups May Not Function in Lightning Due to Search Crowding

Search , Lightning

Customers may find that certain Admin-created 'Related Lookup Filters' that work without issue in Salesforce Classic, fail to return search results in Lightning Experience. This issue typically affects organizations impacted by 'Search Crowding' wherein users search using a term that matches a large...

In Review ·Reported By 152 ·Updated 5 days ago

Owner lookup field returns public groups when Queue is selected in LEX.

Search , User Interface , Lightning

In Lightning, public groups are returned in search results when assigning a record or approval to a queue via queue lookup field.

In Review ·Reported By 27 ·Updated 4 days ago

Search in list views isn't supported on lists with API name "All"

Platform , Search , Winter 19 , Listviews

The search bar in list views doesn't return results if the list view's API name is "All," regardless of capitalization. This includes the "All" list view that's automatically created with custom objects. NOTE: As of Winter '19, list views with the API name "All" can be searched. Refer to the "Workaround"...

In Review ·Reported By 21 ·Updated 5 days ago

When a new version of an Knowledge Article is published, the article may be temporarily unavailable to search

Search , Knowledge

When a new version of a Knowledge Article is published, the Article will not be returned in search results until the new version has been indexed. Generally, search indexing occurs quickly when a record is saved or an article published, so this behavior typically has little to no impact on users....

In Review ·Reported By 9 ·Updated 5 days ago

In Rich Text Area fields, values within HTML table header tags are not returned in search

Search , Knowledge

Values within HTML table header tags in Rich Text Area fields are not returned when searching by the expected values in Global Search.

No Fix ·Reported By 2 ·Updated 5 days ago

Converted Leads not consistently searchable even with "View and Edit Converted Leads"

Search

Converted leads are currently inconsistently searchable by users, even those with the permission "View and Edit Converted Leads".

Scheduled - Winter '20 ·Reported By 67 ·Updated 6 days ago

Chinese characters on global search may return no result

Search

When creating records with Chinese characters index time tokenization may detect the language as Korean while Query time tokenization detects it as Chinese. As Korean and Chinese characters are tokenized differently, subsequent searches may return no results.

In Review ·Reported By 4 ·Updated 10 days ago

Users in the Classic interface are missing expected returns when performing a blank lookup search when changing Calendars

Activities , Search

Some users who are using the Classic interface may observe that when they go to change calendars, if they perform a blank lookup search, a subset of recently accessed users may not appear as expected.

In Review ·Reported By 2 ·Updated 10 days ago

Search results for nicknames may be returned before exact matches

Search

When searching, records with terms that match nicknames of the search term may be returned before records with an exact match for the search term.

Release In Progress - Summer '19 Patch 5.0 ·Reported By 2 ·Updated 10 days ago

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