Salesforce Known Issues

Filtered Lookups May Not Function in Lightning Due to Search Crowding

Search , Lightning

Customers may find that certain Admin-created 'Related Lookup Filters' that work without issue in Salesforce Classic, fail to return search results in Lightning Experience. This issue typically affects organizations impacted by 'Search Crowding' wherein users search using a term that matches a large...

In Review ·Reported By 365 ·Updated 4 days ago

searches with wildcards do not return the right number of records

Search , Spring 20

Some customers have observed that searches with wildcard are not returning the right number of records (either no records found or only found partial). This applies to global searches, scoped searches, and SOSL queries. Searching for the record name, however, yields expected results.

In Review ·Reported By 9 ·Updated Today

Lightning Experience - "Hmm...something's not right" observed with Top Results when Knowledge enabled

Search , Lightning , Winter 20

Some customers may have observed that some of their users are seeing the following error message when searching in Global Search: Hmm...something's not right We can't get your search results for . Try again in a few minutes. The issue only seems to impact a subset of users that may not have...

In Review ·Reported By 15 ·Updated 3 days ago

Lookup field (Territory) on the opportunity object not showing results on Lightning experience (Inline Editing)

Search , Lightning , Spring 20

Lookup field (Territory) on the opportunity object not showing results on Lightning experience (Inline Editing).

In Review ·Reported By 10 ·Updated 3 days ago

SOSL query with 3 entities and a global limit of 1 returns wrong result

Search

SOSL query with 3 entities and a global limit of 1 returns wrong result when the first two entities don't have any results, but the third one do.

In Review ·Reported By 1 ·Updated 3 days ago

Input cleared from Lightning lookup fields when less than 3 characters are entered

Search , Lightning

Not able to enter < 3 characters in Encrypted lookup field used with lightning:inputField where the lookup is Account. Any value of fewer than 3 characters is cleared.

In Review ·Reported By 58 ·Updated 5 days ago

Performing a global search in Lightning Experience results in a blank page

Search

Some users may have observed that they see a blank screen in Lightning Experience when performing a global search when the search is repeated, the customer is presented with the following error: "Hmm...something's not right" error. This happens if a user has pinned search entities in Classic global...

In Review ·Reported By 12 ·Updated 5 days ago

Knowledge Lookup field on a custom object displays a blank value if a new version of the article is published in Lightning Experience.

Search , Knowledge , Spring 20

Some customers may have observed that the Knowledge Lookup field on a custom object displays a blank value if a new version of the article is published in Lightning Experience. end users are faced with the following error when attempting to edit/ inline edit a custom object record that has a knowledge...

In Review ·Reported By 7 ·Updated 5 days ago

Most Recently Used (MRU) does not update Recently Viewed list view when details tab is not defaulted to show first on record page

Search , Lightning , Listviews

When in lightning and viewing a record, if the details tab is not the default to show first, the recently viewed items list view and search bar do not update with the record that was just viewed

In Review ·Reported By 1 ·Updated 7 days ago

Partner Community are able to access converted leads in a community despite not having the view/edit converted leads perm

Search , Communities

Some customers may have observed that their partner community users are able to access converted leads in a community despite not having the view/edit converted leads perm

In Review ·Reported By 9 ·Updated 10 days ago

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