Filtered Lookups May Not Function in Lightning Due to Search Crowding

Search , Lightning

Customers may find that certain Admin-created 'Related Lookup Filters' that work without issue in Salesforce Classic, fail to return search results in Lightning Experience. This issue typically affects organizations impacted by 'Search Crowding' wherein users search using a term that matches a large...

In Review ·Reported By 276 ·Updated 4 days ago

Global Search results “Show More” link returns 0 or incorrect results

Search

Global Search results “Show More” link returns 0 or incorrect results.

In Review ·Reported By 60 ·Updated 3 days ago

'Hmm...something's not right' when searching in Lightning Experience

Search , Lightning

Some customers may have noticed that they see the following error when searching for anything in Global search ( Lightning Experience): Hmm...something's not right We can't get your search results for . Try again in a few minutes. The issue is specifically around Top Results, we see expected results...

Scheduled - Winter '20 Patch 14.0 ·Reported By 36 ·Updated 2 days ago

Global Search in communities does no load results

Search , Communities

In Communities, when performing a global search, the All Results page may not load completely. Performing the search again, or refreshing the page may cause results to be displayed.

Scheduled - Winter '20 Patch 14.0 ·Reported By 48 ·Updated 3 days ago

Filtered Lookup field on edit record does not return results in Lighting

Analytics , Search , User Interface , Lightning

Inline editing or editing from the detail page of a filtered Lookup field will not show any results if there is a controlling field that is hidden or not on the record page layout. Note: This Known issue has been re-opened and its scope has been expanded to include filtered lookups for both standard...

In Review ·Reported By 75 ·Updated 4 days ago

Global search and Input field lookup search suggestions overlap the field's search bar

Search

When an Right-to-Left(RTL) language is used, the search suggestions overlap with Global search & Input field lookup search

In Review ·Reported By 2 ·Updated Yesterday

In Lightning Console, the search window may close when a lookup search is performed

Activities , Search , Service Cloud Console , Lightning

In a Lightning Console, when performing a lookup search in a subtab, the search window may open and then close, returning to the record page. This can happen if the Activity Timeline is displayed on the record in the main tab (from which the subtab was opened), but hasn't been expanded to display...

In Review ·Reported By 3 ·Updated 3 days ago

In Global search results when hovering over returned Knowledge Articles the preview window moves around

Search , Knowledge

Sometimes when hovering over returned results for Knowledge Articles from a Global Search, the preview window that comes up can move around. This can make it so that if you do not move the mouse you can be stuck in an infinite loop of the preview window and the link showing on screen.

In Review ·Reported By 6 ·Updated 5 days ago

'Hmm...something's not right' error when you refine Search results

Search , Platform Encryption , Lightning

When you perform a global Search for a specific option, then refine results, the following error is returned, if the refining field is encrypted with Deterministic Encryption: 'Hmm...something's not right Fields that have been encrypted with Deterministic Encryption are not able to be used to refine...

In Review ·Reported By 1 ·Updated 5 days ago

Lookup Search to Contacts fails with an error number for Community Users in a Community

Search , Communities

Some Community Users may find that when they attempt to perform a lookup search to Contacts that they are directed to an error page.

In Review ·Reported By 2 ·Updated 6 days ago

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