Salesforce Known Issues

Data Loader OAuth login may fail when using saved usernames and Server host setting is changed unexpectedly

Data Loader , Sandbox

When attempting to login using Data Loader's OAuth option, users encounter a generic error: Please check your username and password. If you still can't log in, contact your Salesforce administrator. And no login attempt may be present or recorded in the user record's login history. In addition,...

In Review ·Reported By 20 ·Updated 4 days ago

External Lookup field is shown as ID instead of the name

Apex , API , VisualForce , Custom Objects , Sandbox , Winter 18

When performing an External look up on editing the record , the field displays an ID (aXXXXXXXXX) rather than the name of the record.

In Review ·Reported By 12 ·Updated 4 days ago

'Use the native browser for user authentication on iOS' doesn't work as expected in Sandbox orgs

Mobile , Sandbox

Users may encounter a '403 disallowed_useragent' error when attempting to log in to a Sandbox org using oAuth via the Salesforce mobile app on an iOS device. This occurs even if the 'Use the native browser for user authentication on iOS' setting is enabled in Setup.

Release In Progress - Spring '20 Patch 6.0 ·Reported By 0 ·Updated 4 days ago

User who created sandbox clone has email address altered in resulting clone copy


If an admin user is manually created in a source sandbox after it has been created/refreshed, and that user then creates a clone of the source from their production user, their user in the resulting clone copy will have the email address altered with

In Review ·Reported By 4 ·Updated 5 days ago

High Velocity Sales may be disabled in sandbox up refresh and cannot be enabled

Sandbox , Einstein Activity Capture

When a sandbox is created or refreshed, High Velocity Sales (HVS) may be disabled in the new sandbox, even though the feature is enabled in the source organization. Clicking "Set Up and Enable" HVS will not enabled the feature.

In Review ·Reported By 0 ·Updated 6 days ago

Some managed package fails to upgrade in partial copy sandbox if the package contains asset file

Packaging , Sandbox , Partner

Some customers may not be able to upgrade managed package in their partial copy sandbox if the package contains asset file component. Error on the component: 1. An unexpected error occurred. Please include this ErrorId if you contact support: ... (2100495319) AssetFileName: An unexpected error occurred....

In Review ·Reported By 35 ·Updated 7 days ago

Partial Sandbox does not complete and enters a Stopped status


Partial Sandbox refreshes can enter a Stopped status and show no additional information on why it did not complete.

In Review ·Reported By 61 ·Updated 14 days ago

Scratch org creation fails with Error ID (1203833999) without providing any details on troublesome components/features.

Sandbox , Salesforce DX

Scratch org creation fails with below error without providing details on troublesome components/features. === Component Failures [1] TYPE FILE NAME PROBLEM ───── ───────────────────────────────────── ───────────── ────────────────────────────────────────────────────────────────────────────────────────────────────────────── Error...

Release In Progress - Spring '20 Patch 1.0 ·Reported By 51 ·Updated 15 days ago

Picklist values created by portal/community users encounter issues in copied sandboxes

Apex , Sandbox , User Interface , Communities

Picklist values may occasionally be created by portal/community users via Apex Triggers. These values will not show up in Dev, DevPro, and some Partial sandboxes due to the fact that Contact data for the portal users is either not copied at all or dependent upon it being sampled in the case of Partial...

In Review ·Reported By 6 ·Updated 17 days ago

Unable to Update Case Escalation Rules in Scratch Org

Sandbox , Salesforce DX

Unable to Update Case Escalation Rules in Scratch Org

In Review ·Reported By 1 ·Updated 20 days ago

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