Salesforce Known Issues

Sandbox and NA44 errors when accessing BLOB/CLOB fields or installing AppExchange packages

Content and Files , Packaging , VisualForce , Sandbox , Winter 19

Salesforce transactions that are creating or modifying binary data type fields, also known as BLOBs, and subsequently perform rollback operations either implicitly (Apex test method completion) or explicitly (manual savepoint capture and rollback) may encounter errors attempting to access those fields...

In Review ·Reported By 30 ·Updated Yesterday

Spring '19: EAC cannot be enabled in sandbox; splash screen is displayed instead

Sandbox , Einstein Activity Capture , Spring 19

Clicking on "Settings" for EAC or "Setup Assistant" for Inbox brings up a splash screen asking customers to contact Salesforce Support

Scheduled - Spring '19 Patch 10.0 ·Reported By 2 ·Updated Yesterday

Scratch org creation should be stopped when creation fails with Errors/Exceptions

Sandbox , Salesforce DX

Scratch org creation fails with Error ID(1203833999). System created the scratch org but not EXACTLY as defined in scratch def file. Its skipping IP addresses mentioned as as part of 'project-scratch-def.json’ file. The expected behavior is, System should not be creating scratch org in first place...

In Review ·Reported By 1 ·Updated 2 days ago

Scratch orgs hit Internal Server Error when trying to add a role to a user record in the newly created org.

Sandbox

When the customer creates a scratch org they hit an Internal Server Error when trying to add a role to a user record in the new org. The errors can be -2074079576 or -117023207 (or others) R&D have advised that if they wishes to use Salesforce's "out-of-the-box" Roles, they should use a scratch org...

In Review ·Reported By 29 ·Updated 4 days ago

Scratch org creation fails with Error ID (1203833999) without providing any details on troublesome components/features.

Sandbox , Salesforce DX

Scratch org creation fails with below error without providing details on troublesome components/features. === Component Failures [1] TYPE FILE NAME PROBLEM ───── ───────────────────────────────────── ───────────── ────────────────────────────────────────────────────────────────────────────────────────────────────────────── Error...

In Review ·Reported By 1 ·Updated 4 days ago

Partial Sandbox does not complete and enters a Stopped status

Sandbox

Partial Sandbox refreshes can enter a Stopped status and show no additional information on why it did not complete.

In Review ·Reported By 28 ·Updated 7 days ago

User Story: Lightning Knowledge Migration Tool - Improve files migration logic to make it more robust and efficient

Content and Files , Service , Knowledge , Sandbox

Customer's using the Lightning Knowledge Migration Tool may encounter circumstances where a variable amount or none of their Files are migrated successfully. This Known Issue is related to a larger effort to track the Product Team's work to enhance the current functionality related to File migration...

Fixed - Spring '19 ·Reported By 14 ·Updated 8 days ago

"The source organization of this sandbox has been deleted. We are using your production organization to update the sandbox." when refreshing a clone.

Sandbox , Spring 18

The error "The source organization of this sandbox has been deleted. We are using your production organization to update the sandbox." is thrown when attempting to refresh a cloned sandbox when the source sandbox is on the release preview and production is on a different release. It is expected behavior...

Fixed - Spring '19 ·Reported By 8 ·Updated 8 days ago

External Lookup field is shown as ID instead of the name

Apex , API , VisualForce , Custom Objects , Sandbox , Winter 18

When performing an External look up on editing the record , the field displays an ID (aXXXXXXXXX) rather than the name of the record.

In Review ·Reported By 9 ·Updated 11 days ago

Navigating to the sandbox page returns "Insufficient Privileges" error

Sandbox , Winter 18

Standard System administrators may not be able to access any sandbox page from within some production orgs and may get "Insufficient Privileges" error

In Review ·Reported By 4 ·Updated 11 days ago

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