Cannot log in to Sandbox after refresh due to multi-hour delay in user replication

Search , Sandbox

After a sandbox has been activated, it may take up to several hours for login attempts via the login portal to be successful. This is due to a delay in the replication of the user from the new sandbox environment to the redirection pointer on the test login server. In some scenarios,...

In Review ·Reported By 238 ·Updated 2 days ago

Static Resources not properly copied during sandbox refresh


Some customers may have observed that they see an error similar to the following when attempting to access some of their static resources via the following click path: Setup | Build | Develop | Static Resources | Click on ' Static Resource' | Click on 'view file' | see the following error: This...

Release In Progress - Spring '18 Patch 9.0 ·Reported By 49 ·Updated Today

Spring '18 - Sandbox failing to delete with error -822074864

Sandbox , Spring 18

Some customers may have observed the following error when attempting to delete a sandbox: An internal server error has occurred An error has occurred while processing your request. The support team has been notified of the problem. If you believe you have additional information that...

In Review ·Reported By 4 ·Updated 2 days ago

Scratch orgs hit Internal Server Error when trying to add a role to a user record in the newly created org.


When the customer creates a scratch org they hit an Internal Server Error when trying to add a role to a user record in the new org. The errors can be -2074079576 or -117023207 (or others) R&D have advised that if they wishes to use Salesforce's "out-of-the-box" Roles, they should use a scratch org...

In Review ·Reported By 0 ·Updated 2 days ago

Cronjobdetail rows for Schedule Apex are copied after refresh but crontrigger rows are not

Apex , API , Sandbox , Summer 17

CronTrigger rows for scheduled apex jobs are no longer copied over in Summer '17. However, CronJobDetails rows are still copied. Whenever customers run a sandbox copy for an org where scheduled apex jobs have been configured, the resulted sandbox org will have orphaned CronJobDetails rows.

In Review ·Reported By 21 ·Updated 9 days ago

Uploading package with Apex Test class invoking HTTP callout fails if package has an aura bundle in it.

Apex , Packaging , Sandbox , Winter 18 , Lightning

Creating a package with custom lightning component and an apex class invoking a HTTP callout, gives "System.CalloutException: You have uncommitted work pending. Please commit or rollback before calling out" during package upload.

In Review ·Reported By 8 ·Updated 9 days ago

SSO failure after the Spring ‘18 release due to upper-case characters in the sandbox name

Authentication , Sandbox , Spring 18

In the Spring ‘18 release, My Domain URLs started to use lower-case characters in the sandbox name, and that affects the SP-initiated Assertion Consumer Service (ACS) URLs that Salesforce both sends to IdPs and validates IdP-signed assertions with. Unfortunately, this broke the functionality of existing...

Fixed - Spring '18 Patch 4.2 ·Reported By 17 ·Updated 12 days ago

Winter'18 - Parent Relationship query on DuplicateRecordSet fails

Sandbox , Developer Console , Winter 18

SOQL on DuplicateRecordSet like : "Select DuplicateRule.MasterLabel from DuplicateRecordSet" Get this error: INVALID_FIELD: Select DuplicateRule.MasterLabel from DuplicateRecordSet ^ ERROR at Row:1:Column:8 No such column 'MasterLabel' on entity 'Name'. If you are attempting to use a custom...

Fixed - Spring '18 ·Reported By 2 ·Updated 12 days ago

Sandbox activation process may take longer than expected to complete


Typically, the sandbox activation process will complete relatively quickly however, there are variables such as the size of your organization and number of users that may contribute to differing activation times. Please keep in mind the variable nature of the time to completion for activation of a...

Fixed - Spring '18 ·Reported By 2 ·Updated 12 days ago

[Add to Outlook] button appears in Sandbox orgs, contrasting with Production


For certain regions, the [Add to Outlook] button is not available by default in Production orgs. Despite this, the button may be displayed in newly created or refreshed Sandbox orgs.

Fixed - Spring '18 ·Reported By 1 ·Updated 12 days ago

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