Salesforce Known Issues

Known Issues · Salesforce CPQ (Configure-Price-Quote)

Salesforce CPQ - Quote Line Editor does not show negative amounts correctly

Salesforce CPQ (Configure-Price-Quote)

In CPQ Version 220 with multi-currency enabled currency fields will not display negative values correctly- instead they will show as positive. This only impacts some locales.

In Review ·Reported By 6 ·Updated Today

Quote calculation error does not persist if Quote Lines fail to save

Salesforce CPQ (Configure-Price-Quote)

The error message on Quote record detail pages does not display for users if an error occurred during the save attempt for the Quote Lines associated with the quote. Most commonly, this is seen if Quote Lines violate record validation rules set up on the platform.

In Review ·Reported By 5 ·Updated 3 days ago

On an amendment quote, the unit price of the quote line can sometimes be different (by a tiny amount) from the opportunity product’s sales price. Thes

Salesforce CPQ (Configure-Price-Quote)

On an amendment quote, the unit price of the quote line can sometimes be different (by a tiny amount) from the opportunity product’s sales price. These should be the same value.

In Review ·Reported By 3 ·Updated 3 days ago

Null object error when ordering quote with MDQ products

Salesforce CPQ (Configure-Price-Quote)

Users are seeing a null object error when attempting to generate an order via the Salesforce CPQ package via an opportunity or a CPQ quote. This only happens on quotes where there is an MDQ product present.

No Fix ·Reported By 2 ·Updated 3 days ago

Quote Information is not Passed to Product Search Plugin for Guided Selling Methods

Salesforce CPQ (Configure-Price-Quote)

If an org makes use of the Product Search plugin for the Salesforce CPQ package, there are parameters available that are supposed to pass information from the Quote record into Apex code to automatically make selections in Standard product selection and Guided Selling product selection. Currently, the...

In Review ·Reported By 2 ·Updated 3 days ago

Fields in QLE are not being updated on initial load in the UI for the Amendment Quotes for the MDQ products.

Salesforce CPQ (Configure-Price-Quote)

On an Amendment Quote in the QLE few fileds(Subtotal, NetTotal etc...) remain blank on intial load.

In Review ·Reported By 0 ·Updated 3 days ago

Using Large Amend/Renew Contract Setting and Large Quote Threshold Throws an Error when Renew Subscription is Used in Line Editor

Salesforce CPQ (Configure-Price-Quote)

When the following package settings are set to: 1. Large Quote Threshold = 1 (could also be another value) 2. Use Legacy Amend/Renew Service = False and the users are using Renew Subscription from the Quote Line Editor, an error appears when either clicking Save or Quick Save: Error "Cannot save...

In Review ·Reported By 0 ·Updated 3 days ago

CPQ Product Validation is hit when editing Subscription Type to valid values when Enable Evergreen Subscriptions = TRUE

Salesforce CPQ (Configure-Price-Quote)

Customers sometime have scenarios where they need to change the subscription type of a Product, which is a part of a bundle, from Renewable to One-Time. As a part of the Evergreen subscriptions feature, we have introduced validations that prevent customers from bundling Renewable and Evergreen subscriptions...

In Review ·Reported By 10 ·Updated 4 days ago

Product with Configuration Attribute and No Further Options Do Not Maintain Attribute When Re-Added as a Favorite

Salesforce CPQ (Configure-Price-Quote)

Product with Configuration Attribute and no further options do not maintain attribute when re-added as a Favorite

In Review ·Reported By 4 ·Updated 4 days ago

Nested Bundle option that is Selected/Required is not added if the bundle does not go into initial configuration.

Salesforce CPQ (Configure-Price-Quote)

In v220, if a Nested Option is set to be Selected/Required and the bundle is added w/o going into configuration the nested option is not added.

In Review ·Reported By 3 ·Updated 4 days ago

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