Known Issues · Salesforce CPQ (Configure-Price-Quote)

Salesforce CPQ - Quotes - Bundles with twined fields do not maintain the values from Configuration to Quote Line Editor

Salesforce CPQ (Configure-Price-Quote)

CPQ Product Bundles that share the same product in lower levels do not maintain the value entered during configuration on the QLE from twined fields in the product option

In Review ·Reported By 6 ·Updated Today

Advance Approvals - Approval Request emails are being resent if an approver approves in a different chain approves.

Salesforce CPQ (Configure-Price-Quote)

Advance Approvals - When the top tier approver from one approval chain (i.e. the last step of the chain) approves an approval request, approvers in different chain in requested status receive another request emails. (They received the initial request when the record was initially submitted for appro...

In Review ·Reported By 1 ·Updated Today

Quote Line Information Missing When Using Contract Amender API and Large Scale Amend/Renew Service

Salesforce CPQ (Configure-Price-Quote)

When Large Scale Amend/Renew Service is used and Contract Amender API runs, the QuoteModel or JSON response returned does not include Quote Line information. This behavior is in contrast of the Legacy Amend/Renew Service where it includes Quote Line information in the response.

In Review ·Reported By 2 ·Updated 2 days ago

Heap size error Using 'Calculate' Button on Quote Record Detail Page

Salesforce CPQ (Configure-Price-Quote)

When using the out-of-the-box 'Calculate' button on the Quote Record Detail page with Salesforce CPQ, users are encountering an error "JSON string exceeds heap size limit" oro "Apex heap size too large" when the asynchronous calculation fails. Users can receive this error regardless of whether large...

In Review ·Reported By 10 ·Updated 3 days ago

When a rich text field is used as merge fields, Rich text color formatting doesn't retain color if other styling is applied (underline, etc)

Salesforce CPQ (Configure-Price-Quote)

Rich text color formatting in doesn't retain color if other styling is applied to the text (underline, bold, italics, etc). CPQ currently ignores the color styling on text for a merge field because the way the HTML is generated (when text has combination the style) and the way CPQ processes them in ...

In Review ·Reported By 2 ·Updated 3 days ago

Group keys are re-used when QLE has more than two Groups and new Groups are added but not Saved.

Salesforce CPQ (Configure-Price-Quote)

When we add new Groups to a Quote which already has more than two Groups, we notice that newly added Group will have the same key, before Save or Quick Save, as a result when we delete this newly created Group it will delete both the groups. Also, if we were to add products to already Saved group which...

In Review ·Reported By 0 ·Updated 3 days ago

Cannot read property getElement of undefined GACK error on Lightning page refresh

Lightning , Salesforce CPQ (Configure-Price-Quote)

RELATED ERROR IDs -1864904284 and -551369373. During page load in Lightning, users receive a popup with an error message that includes the following: "Cannot read property getElement of undefined" and includes one of the above error codes in parentheses. This error has no impact on data. Users...

Release In Progress - Winter '20 Patch 13.3 ·Reported By 37 ·Updated 4 days ago

Error: "Calculation error on quote Q-#####: Field Metadata does not exist for Target Field" during asynchronous quote calculation

Salesforce CPQ (Configure-Price-Quote)

Asychronous calculation fails with an error "Calculation error on quote Q-92925: Field Metadata does not exist for Target Field [<fieldname>__c] for Price Rule [<ruleidhere>]" What makes this unique is that the field name and the rule ID do not exist in the org.

In Review ·Reported By 9 ·Updated 4 days ago

Quote Line Editor Unresponsive with ~100 MDQ quote lines with 5 segments

Salesforce CPQ (Configure-Price-Quote)

When attempting to edit a Quote with ~100 MDQ Products with 5 segments, the line editor becomes unresponsive and a browser "Page Unresponsive" Message appears. This issue is intermittent.

In Review ·Reported By 7 ·Updated 4 days ago

Block priced products can be ordered multiple times, even after being 'fully' ordered

Salesforce CPQ (Configure-Price-Quote)

When a quote has a block priced product, the quote may be ordered again after it has already been fully ordered. The ordered quantity is decremented by 1 until the number of orders = the quoted quantity, and then the validation "Error:All products on the primary quote have been ordered." is hit.

In Review ·Reported By 4 ·Updated 4 days ago

1 to 10 of 950 | Next

Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.