Salesforce Known Issues

Known Issues · Salesforce CPQ (Configure-Price-Quote)

CPQ Document Generation misrendering some HTML on output document

Salesforce CPQ (Configure-Price-Quote)

This list includes (but is not limited to): -Background color of cells in a table -Alignment of text within cells of a table -Text spacing in HTML template content where span tags are defined

Fixed in version Heroku fix completed ·Reported By 25 ·Updated Yesterday

Quote Lines are Duplicated when Quick Save and Save are Clicked Consecutively in Line Editor

Salesforce CPQ (Configure-Price-Quote)

Duplicate lines are created when users are clicking Quick Save and Save consecutively without allowing the page to load completely. In certain instances, a blank page loads without any information is displayed after clicking Quick Save and at the same time, the user uses Save.

In Review ·Reported By 22 ·Updated Yesterday

Salesforce CPQ Additional Disc. value is not cleared correctly when using Reset Discounts to clear Target Customer Amount

Salesforce CPQ (Configure-Price-Quote)

When the Quote Line Special Field, AdditionalDiscountUnit__c, does not have an Active Picklist Value for Amount, users may experience an issue in the Quote Line Editor using Target Customer Amount, Reset Discounts, and Quick Save is not clearing the Additional Disc. and is causing a validation error...

In Review ·Reported By 17 ·Updated Yesterday

When using Clone with Related with a Workflow Rule that checks Primary it results in multiple Primary Quote on an Opportunity

Salesforce CPQ (Configure-Price-Quote)

A custom workflow rule was created to set all newly created quotes to primary. This functionality worked properly except when a quote would be “Cloned with Related”. In this case, the cloned quote would be set to primary, but no update would occur to uncheck the Primary checkbox in the original quote,...

In Review ·Reported By 14 ·Updated Today

Nested configuration fails when Option Selection Method = Add and there are 2 instances of the same bundle

Salesforce CPQ (Configure-Price-Quote)

When using Option Selection Method = Add on the Feature, and there are two instances of the same nested bundle selected, a nested option added to one nested bundle gets added to both nested bundles.

In Review ·Reported By 15 ·Updated Yesterday

Quotes created by using "Clone with Related" button will have an error message.

Salesforce CPQ (Configure-Price-Quote)

Error message " Before you can create an order, generate a document, or contract an opportunity, calculate this quote." appears on the quote when created by using "Clone with related".

In Review ·Reported By 13 ·Updated Yesterday

Multiple options of same MDQ product in same bundle don't persist on reconfigure; only one is selected on reconfig.

Salesforce CPQ (Configure-Price-Quote)

When configuring a bundle and selecting more than one option with the same optional SKU, where the optional SKU product has price dimensions, the MDQ product adds to the line editor the correct number of times on initial config+save, but reconfiguring the bundle causes all but one instance of that MDQ...

In Review ·Reported By 12 ·Updated Yesterday

Previewing Theme Throws SObject Row Retrieval Error

Salesforce CPQ (Configure-Price-Quote)

When attempting to preview a theme that has already been saved into the Salesforce system, users will be shown an error " SObject row was retrieved via SOQL without querying the requested field: Theme__c.IconMobileLineActionColor__c ". This error also occurs when attempting to publish an old theme as...

In Review ·Reported By 11 ·Updated Yesterday

New!Salesforce CPQ Increasing $0 Amendment Quote Line Qty by 1 Results in No New Subscription Record Created when Amendment Quote's Order is Contracted

Salesforce CPQ (Configure-Price-Quote)

When a Subscription is generated for a Net Total of $0, subsequent Amendment Quote Orders for quantity increases of 1 unit will not generate new subscriptions upon setting the Amendment Quote’s Order or Order Product to Contracted. However, increasing the quantity by more than 1 will generate the subscription...

In Review ·Reported By 8 ·Updated Today

Changes made within quote line editor can be saved to a quote locked by a standard approval process

Salesforce CPQ (Configure-Price-Quote)

Clicking 'Edit on a Quote that is locked as a part of an approval process will show the error "Record Locked This record is locked. If you need to edit it, contact your admin.' If a non-admin user clicks Edit Lines on a locked quote, the quote line editor will load. When saved, the changes will be written...

In Review ·Reported By 9 ·Updated Yesterday

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