Known Issues · Salesforce Billing
Salesforce will be rolling out a security update: "Summer 20 enforcement of Guest User Org-Wide Defaults and Sharing Model Security Update". If this update is activated then "Secure guest user record access." checkbox gets enabled. When this setting is enabled, guest users: -Have org-wide defaults...
In Review ·Reported By 0 ·Updated 5 days ago
In CyberSource for Salesforce Billing managed package, using Cybersource as the payment gateway with Wells Fargo treasury relationship results into an error, "Gateway Response : 101 Gateway Status : null" when sending an electronic check payment Checking Transaction manager in Cybersource, the response...
In Review ·Reported By 1 ·Updated 6 days ago
When there is one amendment to increase quantity and then a later amendment to cancel the entire subscription, an additional invoice is created due to incorrect cancellation/termination behavior. This happens when the product has a discount schedule.
In Review ·Reported By 1 ·Updated 12 days ago
Use Case is one Account with several Orders to have their Invoices grouped by PO Number on one Invoice Run with two (or more) of those Orders having a duplicate PO Number with the exception that they differ by lowercase or uppercase only. The Invoice Run creates the invoices in draft with no lines,...
In Review ·Reported By 1 ·Updated 13 days ago
Invoice Grouping on the Order Product does not work correctly when one of the orders to be grouped is an amendment order.
In Review ·Reported By 11 ·Updated 14 days ago
Payment Allocations do not allocate successfully to Invoice Lines when multiple Invoice Lines exist related to one Invoice record.
In Review ·Reported By 6 ·Updated 17 days ago
Cancelling a block priced product bills the remainder of the subscription term and credits the full term on the final invoice instead of just crediting the already-billed portion of a subscription. This is incorrect from an accounting standard and can be confusing.
In Review ·Reported By 2 ·Updated 24 days ago
Fields from non-CPQ managed packages do not twin after upgrading to CPQ 222. This does not affect any packages installed from the the CPQ install link page.
In Review ·Reported By 2 ·Updated 2020-02-26
When Quoting subscriptions for time periods that do not include Leap Day, 366 days are being used in the denominator of the Prorate Multiplier. We should be using 365 days for these time periods. For example, set the Start Date for the Quote Line to 4/1/2019 and End Date to 10/31/2019, when calculate...
In Review ·Reported By 21 ·Updated 2020-02-24
Apex CPU Timeout appears when setting Period Status = Closed. This is directly related to the total Revenue Transaction records associated to a Finance Period. From internal testing, the error appears if there are 6000 or more Revenue Transaction associated to a single Finance Period. This threshold...
No Fix ·Reported By 2 ·Updated 2020-02-24
Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.