Known Issues · Salesforce Billing
The only fields that are required by Payeezy to create payments are: -Name on Card -Card Type -Card Expiration Month -Card Expiration Year -Payment Gateway Token Entering only these fields on the Payment Method record will cause an error in the Payment Center or will cause a Payment Scheduler...
In Review ·Reported By 1 ·Updated Today
When a Balance Snapshot Scheduler runs and finds an account with a name longer than 80 characters, the job will throw an error. This is due to the fact that 'Name' fields on custom objects are limited to 80 characters per Salesforce.
In Review ·Reported By 0 ·Updated Today
When organizations are generating a large number of Orders at the same time, users experience Record Lock errors on the Billing Rule record. This prevents order from being created.
Fixed in version Billing 212.13.12 ·Reported By 4 ·Updated 5 days ago
When there are several thousand or more invoices, the Automatically Post Invoices function on the Invoice Scheduler or the Post All Invoices button on Invoice Run may fail to post all invoices.
In Review ·Reported By 4 ·Updated 7 days ago
The Credit button on the Invoice layout creates a posted Credit Note in Salesforce, but does not create a committed transaction in Avalara to offset the committed invoice document. A credit note needs to create an offsetting tax amount in Avalara. It should work like invoices: draft = uncommitted, posted...
In Review ·Reported By 10 ·Updated 13 days ago
When an Order is created with one or more Order Products (OP) that have a price of 0.00, and that OP has either the Override Next Billing Date and/or Bill Through Date Override fields populated, the Order cannot be activated.
In Review ·Reported By 5 ·Updated 28 days ago
Invoices that are fully paid will sometimes show the Payment Status field = 'Partially Paid'.
In Review ·Reported By 7 ·Updated 2018-08-15
When attempting to load pre-rated usage (manually or via data loader), an extra value (either Usage Summary lookup, or Order product Look up) is required that is not required when loading usage.
In Review ·Reported By 1 ·Updated 2018-07-17
The Salesforce update for sandboxes to test the Summer '18 release causes the Billing configuration page to not display fully.
Fixed in version Billing-212.13.6 ·Reported By 2 ·Updated 2018-07-13
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