Known Issues · Salesforce Billing
When creating an order for a one-time product, there should be no need for a subscription term or end date. If you create a quote for just one time products, or one time products and evergreen subscriptions (neither of which require a term or end date) the one time product will not populate Next Billing...
In Review ·Reported By 9 ·Updated Yesterday
Adding a validation on the Invoice object to prevent unallocation of Credit Note and Debit Note does not prevent the creation of the new allocation records of type unallocate. It prevents the setting of the "Unallocated?" checkbox on the Allocation record that the Unallocation relates to. In addition,...
Fixed in version Billing 218.7 ·Reported By 3 ·Updated Yesterday
Using a product with the LIFO cancellation rule, a contract, invoiced, renewed and then cancelled before the end of the initial contract end date, does not generate a credit or negative invoice line for the original order and, therefore, the invoice. Also the cancelled subscription is on the initial...
Fixed in version Billing 218.7 ·Reported By 1 ·Updated Yesterday
Amending a service contract to cancel it after invoicing will generate the order. But you can't contract the order to generate the offsetting Service Contract Line Item. Error thrown: Error:Apex trigger SBQQ.OrderTrigger caused an unexpected exception, contact your administrator: SBQQ.OrderTrigger:...
In Review ·Reported By 27 ·Updated 3 days ago
Invoices that are fully paid will sometimes show the Payment Status field = 'Partially Paid'.
In Review ·Reported By 11 ·Updated 6 days ago
Exception will be thrown when trying to click "Contracted" checkbox on the Amended Order created from Renewal
Fixed in version Billing 218.6 ·Reported By 0 ·Updated 16 days ago
Payment Allocations do not allocate successfully to Invoice Lines when over 200 Invoice Lines exist related to one Invoice record.
In Review ·Reported By 0 ·Updated 23 days ago
On amendments that eventually cancel an order product, there appears to be a remainder in the Pending Billing Amount (without tax) field on the first amendment order. This appears to depend on Billing Day of Month (BDOM) changing over the amendments. BDOM changes when package setting for CPQ is Default...
In Review ·Reported By 2 ·Updated 2019-02-18
Users can no longer create Revenue Schedules and Revenue Transactions after activating orders and/or posting invoices. This makes it impossible to do revenue recognition.
Fixed in version Billing 218.5 ·Reported By 33 ·Updated 2019-02-12
Under certain circumstances, one can unallocate a payment twice from an invoice line resulting in a payment balance for twice the amount of the original payment and an invoice balance for twice the amount of the original invoice.
Fixed in version Billing 218.5 ·Reported By 1 ·Updated 2019-02-12
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