Known Issues · Salesforce Billing

Orders that fail a validation will cause an Invoice Run to Complete with some invoices Posted with all their lines in Draft

Salesforce Billing

If an Invoice Run picks up an Order Product on an Order that fails a validation, then the Invoice Run will complete with some invoices in posted status and all invoice lines in draft status. This presupposes that the Invoice Scheduler was set to automatically post invoices, but the same would happen...

No Fix ·Reported By 1 ·Updated Yesterday

Standard Tax only works in multi-currency orgs if the Tax Rate records are created using USD Currency

Salesforce Billing

In an org that is set up for Multi-Currency, if the corporate currency is not USD and the Tax Rate records are creating using a non-USD currency, the Standard Tax function fails to calculate tax for Order Products and Invoice Lines.

No Fix ·Reported By 1 ·Updated 4 days ago

Cancel and Rebill fails for invoices with more than 80 lines

Salesforce Billing

Invoices with more than 80 Invoice Lines can not use the Cancel and Rebill function

Fixed in version Billing 220.5 ·Reported By 3 ·Updated 5 days ago

Invoice Grouping does not work for amendment Orders

Salesforce Billing

Invoice Grouping on the Order Product does not work correctly when one of the orders to be grouped is an amendment order.

In Review ·Reported By 0 ·Updated 5 days ago

'Request Running Too Long' Error during BatchUpdateOrderProductStatus Billing Post Install

Salesforce Billing

After upgrading the Salesforce Billing Package and running Post Install, an error is presented First error: [REQUEST_RUNNING_TOO_LONG] Your request was running for too long, and has been stopped. The error is observed for organizations that have huge order item records.

No Fix ·Reported By 0 ·Updated 5 days ago

Invoices are fully paid, but the Payment Status field displays Partially Paid.

Salesforce Billing

Invoices that are fully paid will sometimes show the Payment Status field = 'Partially Paid'.

In Review ·Reported By 18 ·Updated 7 days ago

No Invoice is created for a Manual Billing Transaction if an Invoice Plan has more than one Invoice Plan Line adding up to less than 100%

Salesforce Billing

When using Invoice Plans for Milestone Billing, if the first invoice on an Order Product is created automatically for less than 100% of the amount, no additional manually created invoices can be created for that Order Product.

Fixed in version Billing 220.7 ·Reported By 12 ·Updated 7 days ago

Debit Note Allocation Visualforce page allows allocations for more than the total amount of the DN line

Salesforce Billing

Salesforce Billing lacks a validation on the Debit Note (DN) Allocation Visualforce page to prevent allocations for 0.00 and for more than the total amount of the DN line.

In Review ·Reported By 3 ·Updated 7 days ago

Apex CPU Timeout when Creating Usage Records Against a Usage Summary that has Existing Usage Records

Salesforce Billing

When creating Usage records against a Usage Summary with existing records, a timeout is observed. The timeout occurs typically when a Usage Summary has approximately 1800+ usage records associated to it.

In Review ·Reported By 1 ·Updated 7 days ago

Usage Subtotal and Unit Price Do Not Populate with Values when Usage Rating Process is set to "By Process"

Salesforce Billing

When Usage records are created and the Billing package setting "Usage Rating Process" is set to "By Process", Subtotal is set to $0 and Unit Price is blank.

No Fix ·Reported By 1 ·Updated 7 days ago

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