Known Issues · Sales and Marketing
The customer may report that when use Platform Encryption & Duplicate Management with encrypted custom field, it generates the internal server error (example below). Error ID: 1552025370-12478 (983828907)
In Review ·Reported By 18 ·Updated 4 days ago
When the Einstein Insights component is added to page layouts (such as the Account page layout), it is possible that it will throw an error of the form: TypeError: Cannot read property 'length' of undefined This will stall the page from loading and users may experience very long load times for those...
Release In Progress - Spring '20 Patch 13.0 ·Reported By 20 ·Updated 6 days ago
Formula (Text) returns incorrect formula when multiple fields are referenced in combination with concactation ("+" or "&") Example Formula should generate 2 seperate hyperlinks in a field. Account Name + Opportunity Name The account name link can be used, but the opportunity name hyperlink tries...
In Review ·Reported By 4 ·Updated 6 days ago
Depending on the org's sharing settings, a user with Read permission on Accounts, Contacts or Leads may be able to link or unlink Twitter profiles on those objects in Lightning.
In Review ·Reported By 0 ·Updated 6 days ago
Locked Lead records (via an Approval Process) prevents the Lead owner from viewing the record in Lighting if they have not viewed the record prior to locking. This occurring because the “isUnreadByOwner” flag is not being cleared due to the locked status of the record.
In Review ·Reported By 31 ·Updated 7 days ago
In High Velocity Sales, target records in a Wait step of a Sales Cadence may not proceed to the next step when the wait time elapses. Note, this issue is intermittent and does not affect all Sales Cadences.
Scheduled - Summer '20 ·Reported By 2 ·Updated 7 days ago
In the original territory management feature, when the option for "Allow forecast managers to administer territories below them in the hierarchy" is selected, the forecast manager for a given territory should be able to create or edit child territories below the territories for which the user is the...
In Review ·Reported By 0 ·Updated 10 days ago
Converted leads are accessible via Recent items in Global Search.
In Review ·Reported By 16 ·Updated 11 days ago
Account ownership changes performed via Apex classes using API version 45.0 or above delete all AccountShare rows with RowCause = 'Team', but the AccountTeamMember records are kept.
In Review ·Reported By 0 ·Updated 12 days ago
Leads may stop coming into Salesforce via LinkedIn Lead Gen even though the Member has the necessary permissions set within their LinkedIn Account. This typically occurs when a single LinkedIn Account is being used for multiple environments.
In Review ·Reported By 20 ·Updated 14 days ago
Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.