Known Issues · Sales and Marketing

User Profiles and Permission Sets related to Pardot licensed orgs were modified by Salesforce

API , Platform , Sales and Marketing , Service , Custom Objects , Sandbox , Communities , Pardot

For the latest information on this issue, please read our root cause update: What’s the issue? On May 17, 2019, Salesforce blocked access to certain instances after an incident involving broader permissions being applied to users...

In Review ·Reported By 1449 ·Updated 2 days ago

Contract Owner Expiration emails are not being sent

Sales and Marketing

"Send Contract Expiration Notice Emails to Account and Contract Owners" feature isn't sending emails.

Release In Progress - Summer '19 Patch 11.0 ·Reported By 19 ·Updated 2 days ago

Confetti is not shown to users without "View Setup and Configuration" permission.

Sales and Marketing

When confetti is enabled in path settings, it is not shown to users without "View Setup and Configuration" permissions.

In Review ·Reported By 11 ·Updated Yesterday

Dependent Picklist Values for New 'Custom Campaign Member Statuses' Added After the Campaign Member Type was Created Do Not Show In Lightning

Platform , Sales and Marketing

When a Field Dependency exists between Campaign Member Status (controlling) and another Custom Picklist (dependent) –AND—Campaign Member Record Types are in use, New Customized Statuses that are added *AFTER* record type creation have non-functional / unavailable Dependent Values in Lightning for those...

In Review ·Reported By 3 ·Updated 2 days ago

Archived/Deactivated Price Books are appearing as active and can be selected in Choose Price Book Select List in Lightning Experience

Sales and Marketing , Search , User Interface , Lightning

When trying to add a Price Book to a Product in Lightning Experience, an error will return and page will not save when an archived and/or deactivated price book is selected in the Choose Price Book Select List.

In Review ·Reported By 1 ·Updated 2 days ago

Editing Opportunity Splits percentage via Lightning related list does not auto refresh value on save

Sales and Marketing , Lightning

When a user is editing Opportunity Splits percentage via Lightning related list, the updated value does not auto refresh on the related list on save

Scheduled - Winter '20 ·Reported By 0 ·Updated 2 days ago

Locked Lead records (Approval Process) prevents the Lead owner from viewing the record in Lightning if they have not viewed the record prior to lock

Sales and Marketing , Lightning

Locked Lead records (via an Approval Process) prevents the Lead owner from viewing the record in Lighting if they have not viewed the record prior to locking. This occurring because the “isUnreadByOwner” flag is not being cleared due to the locked status of the record.

In Review ·Reported By 16 ·Updated 3 days ago

Validation Rules on Opportunity Products not firing in Lightning

Sales and Marketing , Lightning

Validation Rules on Opportunity Products do not fire in Lightning but fire successfully in Classic.

Scheduled - Winter '20 ·Reported By 9 ·Updated 3 days ago

'Failed to load PDF document' Error When Generating Quote PDF in Lightning Experience

Platform , Sales and Marketing

Some users may find that attempting to Create Quote PDFs in Lightning Experience results in an error: 'Failed to load PDF document'.

In Review ·Reported By 5 ·Updated 7 days ago

Microsoft Edge - Kanban drag and drop returns "You can't drop here" when dropping anywhere

Platform , Sales and Marketing , Lightning

It has been observed that dragging and dropping items in Kanban view no longer works in Microsoft Edge. When you drag and then release one of the items in Kanban, you either get an error "You can't drop here" or an error with the following technical details: Action failed: ui:dropzone$controller$handleDrop...

Fixed - Winter '19 Patch 7.0 ·Reported By 3 ·Updated 8 days ago

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