Salesforce Known Issues

Known Issues · Process Builder

Field Updates by Flow or Process are not triggering Case Escalation Rules

Service , Workflow , Flow , Process Builder

Case escalation rules are not being properly reevaluated after process/flow invoked field updates. Per Order of Execution doc (https://developer.salesforce.com/docs/atlas.en-us.apexcode.meta/apexcode/apex_triggers_order_of_execution.htm) escalation rules are to evaluate after Workflow and Process...

In Review ·Reported By 43 ·Updated 3 days ago

ProcessBuilder input which is a formula containing BR() results in BR_ENCODED_ text when used in a Flow

Flow , Process Builder , Summer 19

ProcessBuilder input which is a formula containing BR() results in BR_ENCODED_ text when used in a Flow

In Review ·Reported By 26 ·Updated 4 days ago

Process Builder unable to set Probability value on Opportunity

Process Builder

Process Builder unable to set Probability value on Opportunity

In Review ·Reported By 135 ·Updated 6 days ago

Process builder not updating a field when a roll up summary is changed to trigger the process

Process Builder

Process builder in Order object will not set a field equal to a rollup summary field when adding new product on the order record. This can also affect removing products.

In Review ·Reported By 12 ·Updated 5 days ago

Saving a Flow in a namespaced org throws an error if a custom lookup field is referenced in both a create action and an update action filter

Process Builder

When attempting to clone or create a new version of the process builder, you may receive an error such as ""The field named Work_Queue_Item__c.Interaction__c can't be found." when the field does not actually exist in the process builder

In Review ·Reported By 5 ·Updated 5 days ago

Signing up an org with trialforce template changes formula from custom field name to fieldID from the origin org

Process Builder

When a Process Builder in a TSO org includes formulas referring to custom fields, those references become replaced with the Ids of the custom fields when a trialforce template is created. This causes the process to be invalid in orgs created using that trialforce template.

In Review ·Reported By 88 ·Updated 6 days ago

Updating percentage fields with process builder using a referenced value from a percent formula field in the parent object produces incorrect value

Platform , Workflow , Process Builder

Updating percentage fields with process builder using a referenced value from a percent formula field in the parent object produces incorrect value

In Review ·Reported By 18 ·Updated 6 days ago

Email Alerts to Account Team are not sent from Workflow on Activities

Workflow , Process Builder

An Email Alert on Task or Event with "Account Team" recipients does not send an email to those Account Team Members, even when triggered by a Task/Event that is related to an Account.

In Review ·Reported By 107 ·Updated 7 days ago

Concurrent apex limit exceeded in organizations with large amounts of process builder flows

Apex , Flow , Process Builder

Some organizations are seeing sporadic recurrence of concurrent apex issues in their organizations even without - long running callouts, - long running apex, - long running queries. These organizations have large amounts of process builder flows. This behavior is being caused by long reload...

In Review ·Reported By 106 ·Updated 7 days ago

Blank value would be passed as Null from process builder to flow

Process Builder , Spring 20

When a blank value is passed from process builder to flow input parameter, a value of null is converted to null in the flow.

Release In Progress - Spring '20 Patch 13.6 ·Reported By 14 ·Updated 7 days ago

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