Known Issues · Portal
Scratch orgs are being created with Customer Portal enabled by default. This behaviour will result in features like Platform Encryption unusable in Scratch Org as both features can't co-exist in a single org.
Release In Progress - Spring '20 ·Reported By 3 ·Updated Yesterday
While user is logged into Salesforce through the organizations Single Sign On the session will end based off of the session settings in the UI. After clicking the "Continue Working" button when timeout warning is displayed the user is being redirected to login page. Note:This is an intermittent...
No Fix ·Reported By 69 ·Updated 2019-09-20
Some customers have observed that their users are unable to access Help & Training without having to constantly login with their credentials. When they successfully login to Help & Training , they observe that any subsequent access to their own internal Salesforce Org throws a login screen. The issue...
No Fix ·Reported By 532 ·Updated 2019-08-29
In certain circumstances, a subset of Contact records associated with Portal Users may not be copied over when creating or refreshing a Partial Copy Sandbox. This issue occurs when: - Records copied to the Sandbox (configured via the Sandbox Template) were created by Portal Users, resulting in...
In Review ·Reported By 8 ·Updated 2019-07-20
When using a Community template and the logout url is set within the settings the user is taken to the correct logout URL if logging out, but if the session ends the user is logged out where they are direct to wwww.salesforce.com. The expectation is that either log out or session timeout the user should...
Fixed - Summer '19 ·Reported By 44 ·Updated 2019-06-15
When a user who has community license is assigned a permission set using APEX, it will look like insertion of permission set succeeded, but checking through UI, the permission set is not assigned. And the users do not see any error on the screen but the screen freezes.
Fixed - Summer '19 Patch 5.0 ·Reported By 9 ·Updated 2019-05-22
Super Users login to Self Service Portal. When they view a case they own and try to add File attachment, they get directed to "Insufficient Privileges" error page. Documentation does state that Super User can upload attachments. Enable Self-Service for Contacts and Person Accounts https://help.salesforce.com/articleView?id=contacts_selfservice.htm&type=5&sfdcIFrameOrigin=null To...
Fixed - Spring '19 Patch 8.0 ·Reported By 22 ·Updated 2019-02-08
The Do Not E-mail flag will be clear at the next sync with Salesforce if the Opt-Out field is not checked too when you enable the option that allows users to overwrite a prospect’s opt-out status.
Fixed ·Reported By 18 ·Updated 2019-01-07
After merging two Contacts (Contact A - customer portal user and Contact B set as Master contact), the newly created Contact is not available to the portal user in SOQL query on Contact for an hour or two. Since it is not available, the code accessing the list of contacts results in an error. The issue...
Fixed - Spring '19 ·Reported By 1 ·Updated 2019-01-05
External Users can run reports on custom objects when the Custom Object OWD sharing setting is "Public".
No Fix ·Reported By 1 ·Updated 2018-12-19
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