Known Issues · Platform Encryption

Encrypting Fields Used in Report Filters Removes Filters from Reports

Activities , Performance , Authentication , Platform Encryption , Winter 17

Encrypting Fields Used in Report Filters Removes Filters from Reports Encrypted fields cannot be used as a report filter when implementing Platform Encryption on established reports with report filters. Support has confirmed that once Platform Encryption is enabled, the encrypted report filter...

In Review ·Reported By 15 ·Updated Yesterday

Customer may receive error: "You can't enable encryption for this field because it's used in a custom index."

Platform Encryption , Summer 17

**It is a general error for custom index field. It is not specific to Lead.** When enabling platform encryption on an entity with custom index field, customer may receive the following error message: "You can't enable encryption for this field because it's used in a custom index."

No Fix ·Reported By 0 ·Updated 2 days ago

Email Alert from workflows, with email body from encrypted long text area custom field gets truncated to 255 characters

Workflow , Platform Encryption

Email Alert from workflows, with email body from encrypted long text area custom field gets truncated to 255 characters

In Review ·Reported By 1 ·Updated 6 days ago

Change set deployment ignores Encrypted field attribute

Change Set , Platform Encryption

Deploying Encrypted Field via Change Set doesn't retain the 'Encryption' field option in the Destination Org

In Review ·Reported By 5 ·Updated 7 days ago

PE Enablement on Lead.Name hanging forever because gack from FormulaFieldReferenceResolver when formula has "Queue" in it

Platform Encryption , Summer 17

PE Enablement on Account.Name, Contact.Name, Lead.Name hanging forever because gack from FormulaFieldReferenceResolver. It happens when a formula has "Queue.Name" in it.

Scheduled - Spring '18 ·Reported By 0 ·Updated 29 days ago

After rotating keys for Platform encryption, some fields may appear as chipher text

Platform Encryption

When rotating Keys from the platform encryption page, some fields may show as chipertext rather than plain text.

In Review ·Reported By 1 ·Updated 2017-11-02

Encrypted fields can be used as "Field to aggregate" in a Roll Up Summary Field

Custom Objects , Platform Encryption , Winter 17

With an org that uses Platform Encryption, an encrypted field can be used as 'Field to aggregate' in Roll Up Summary Fields. No errors will display when setting the field, but users will encounter Internal Server Errors when the roll up summary re-calculates due to a record update.

In Review ·Reported By 0 ·Updated 2017-11-01

Health Cloud: Patient Card Won't Load When Platform Encryption is Enabled on Certain Fields

Platform Encryption

When fields are encrypted with Platform Encryption in Health Cloud, the patient card details may fail to load, giving a "Error Retrieving Patient Details" message.

In Review ·Reported By 1 ·Updated 2017-10-23

Chatter Posts and Files aren't returned in "Search Feeds" global search results after enabling "Encrypt Chatter"

Chatter , Content and Files , Search , User Interface , Platform Encryption

Chatter posts and files uploaded after enabling the "Encrypt More Data in Chatter Feeds (Pilot)" feature: https://releasenotes.docs.salesforce.com/en-us/summer17/release-notes/rn_security_pe_encryption_chatter.htm Are not properly returned in Global Search's "Search Feeds" results.

Fixed - Winter '18 ·Reported By 1 ·Updated 2017-10-14

Internal Server Error when creating reports on external objects

Analytics , Platform Encryption

Internal Server Error when creating reports on external objects.

In Review ·Reported By 3 ·Updated 2017-09-14

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