Known Issues · Platform Encryption

Internal Server Error when doing SOQL query of formula field using an encrypted Date/Time field

Platform Encryption

When doing SOQL query of the formula field referring an encrypted field, it results in an internal server error of exception : common.exception.SfdcSqlException: ORA-00932: inconsistent datatypes: expected CHAR got DATE This issue can be seen in various ways depending on where SOQL query is used. An...

In Review ·Reported By 2 ·Updated 10 days ago

Fields encrypted with Platform Encryption do not show cleartext value in the Streaming API

API , Platform Encryption

StreamingApi Message does not return cleartext when retrieving an encrypted field when streaming API is accessed in API version 35 or greater.

Fixed - Spring '18 Patch 7.0 ·Reported By 0 ·Updated 12 days ago

Change set deployment ignores Encrypted field attribute

Change Set , Platform Encryption

Deploying Encrypted Field via Change Set doesn't retain the 'Encryption' field option in the Destination Org

In Review ·Reported By 9 ·Updated 15 days ago

Encryption Enablement on Contact.Name Pending because Flow filter on Contact First Name and last Name

Platform Encryption , Spring 18 , Winter 18

Affected to Winter '18 and Spring '18. Enable Contact.Name pending forever because Exception in validating process.

In Review ·Reported By 1 ·Updated 16 days ago

Platform Encryption causes filtered lookups to incorrectly display "<record> is no longer valid with your selections" message.

Platform Encryption

When the Name field of an entity has been encrypted with platform encryption, filtered lookup fields pointing to that entity can incorrectly display a "<record> is no longer valid with your selections" message. This message will be displayed when any field referenced in the lookup filter criteria...

In Review ·Reported By 2 ·Updated 23 days ago

Encrypting Fields Used in Report Filters Removes Filters from Reports

Activities , Performance , Authentication , Platform Encryption , Winter 17

Encrypting Fields Used in Report Filters Removes Filters from Reports Encrypted fields cannot be used as a report filter when implementing Platform Encryption on established reports with report filters. Support has confirmed that once Platform Encryption is enabled, the encrypted report filter...

In Review ·Reported By 20 ·Updated 2018-01-22

Report Cross-Filter should not list encrypted field in selection

Platform Encryption , Spring 17

1. When a field is encrypted, it is not in the drop down list of add filter in report. This is expected. 2. When you add cross-filter in report, encrypted field is in the list. This is not expected. Result of report with encrypted field in cross filter is only records that haven't been encrypted(data...

No Fix ·Reported By 2 ·Updated 2018-01-18

PE Enablement on Lead.Name hanging forever because gack from FormulaFieldReferenceResolver when formula has "Queue" in it

Platform Encryption , Summer 17

PE Enablement on Account.Name, Contact.Name, Lead.Name hanging forever because gack from FormulaFieldReferenceResolver. It happens when a formula has "Queue.Name" in it.

Fixed - Spring '18 ·Reported By 0 ·Updated 2018-01-06

Customer may receive error: "You can't enable encryption for this field because it's used in a custom index."

Platform Encryption , Summer 17

**It is a general error for custom index field. It is not specific to Lead.** When enabling platform encryption on an entity with custom index field, customer may receive the following error message: "You can't enable encryption for this field because it's used in a custom index."

No Fix ·Reported By 0 ·Updated 2017-12-12

Email Alert from workflows, with email body from encrypted long text area custom field gets truncated to 255 characters

Workflow , Platform Encryption

Email Alert from workflows, with email body from encrypted long text area custom field gets truncated to 255 characters

In Review ·Reported By 1 ·Updated 2017-12-08

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