Known Issues · Platform Encryption

Deterministic encryption cause Non-selective query exception when querying against Name fields

Apex , Platform Encryption

Deterministic encryption cause Non-selective query exception when querying against Name fields.

In Review ·Reported By 8 ·Updated 2 days ago

Error "Your Account Has Been Disabled" When Attempting to Create a Tenant Secret Under BYOK

Platform Encryption , Winter 19

At times when an admin attempts to create a new tenant secret via BYOK they will get an error stating: Your Account Has Been Disabled This error is caused by a probabilistic or deterministic key having previously been generated by a user who is no longer active within the Salesforce org.

Scheduled - Spring '19 ·Reported By 3 ·Updated 3 days ago

Enabling Deterministic Encryption and Unique (Case Sensitive) at same time on existing external ID field causes an error on save

Platform Encryption

Enable Deterministic Encryption and Unique(Case Sensitive) at same time on existing external ID field result in error in saving. The Error is “Deterministic encryption cannot be enabled. Make sure that the field is not marked Case - Insensitive or if the field is an external id make sure it is not marked...

Scheduled - Spring '19 ·Reported By 2 ·Updated 4 days ago

Encryption Statistics page doesn't show all fields/Objects if they share the same field label

Platform Encryption

When you have multiple fields or objects using the same label Field Label API Name Test1 Test1__c Test1 Test2__c Test1 Test3__c Encryption Statistics will only show the first field/object from the set of fields with common label

Scheduled - Spring '19 ·Reported By 4 ·Updated 5 days ago

When Encrypting 100+ fields through API, some fields may get stuck in Pending Status

Platform Encryption

If you package with over 100 fields and the encryption status is being set through this deployment, some fields may end up stuck in the pending status. If the fields are stuck in Pending status for longer than 24 hours, please log a support case.

Release In Progress - Winter '19 Patch 16.0 ·Reported By 5 ·Updated 7 days ago

Address Index Blocks Encryption Sync from Completing or Completes with a Percentage Less then 100%

Platform Encryption , Winter 19

When working with Salesforce agents to encrypt data in Salesforce via encryption syncs objects with address index's will result in a completion of sync with errors or completion percentage lest then 100%.

Release In Progress - Winter '19 Patch 16.0 ·Reported By 0 ·Updated 8 days ago

Internal Server Error when doing SOQL query of formula field using an encrypted Date/Time field

Platform Encryption

When doing SOQL query of the formula field referring an encrypted field, it results in an internal server error of exception : common.exception.SfdcSqlException: ORA-00932: inconsistent datatypes: expected CHAR got DATE This issue can be seen in various ways depending on where SOQL query is used. An...

In Review ·Reported By 12 ·Updated 10 days ago

Encrypting Fields Used in Report Filters Removes Filters from Reports

Activities , Performance , Authentication , Platform Encryption , Winter 17

Encrypting Fields Used in Report Filters Removes Filters from Reports Encrypted fields cannot be used as a report filter when implementing Platform Encryption on established reports with report filters. Support has confirmed that once Platform Encryption is enabled, the encrypted report filter...

In Review ·Reported By 37 ·Updated 25 days ago

Email Attachment Archive is Not Viewable in Encryption Statistics for System Administrators

Platform Encryption , Winter 19

With the preview release of Winter 19 it has come to our attention that the Email Attachment Archive is not getting included as an object that is accessible via the Encryption Statistics tool even when encrypted data is present. System Admins who request File and Attachment Data Syncs will not see the...

No Fix ·Reported By 0 ·Updated 2018-11-15

Encrypted fields can be used as "Field to aggregate" in a Roll Up Summary Field

Custom Objects , Platform Encryption , Winter 17

With an org that uses Platform Encryption, an encrypted field can be used as 'Field to aggregate' in Roll Up Summary Fields. No errors will display when setting the field, but users will encounter Internal Server Errors when the roll up summary re-calculates due to a record update.

In Review ·Reported By 1 ·Updated 2018-11-13

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