Known Issues · Platform Encryption
When Contact's Name and Email are encrypted via Platform Encryption, Site.createExternalUser() creates a new Contact record rather than attaching the new portal user to the contact record matching the provided user object's email address. When these fields are not encrypted the created portal user is...
Scheduled - Spring '20 ·Reported By 12 ·Updated Yesterday
Encrypting Fields Used in Report Filters Removes Filters from Reports
Activities , Performance , Authentication , Platform Encryption , Winter 17
Encrypting Fields Used in Report Filters Removes Filters from Reports Encrypted fields cannot be used as a report filter when implementing Platform Encryption on established reports with report filters. Support has confirmed that once Platform Encryption is enabled, the encrypted report filter...
In Review ·Reported By 61 ·Updated 6 days ago
'Hmm...something's not right' error when you refine Search results
Search , Platform Encryption , Lightning
When you perform a global Search for a specific option, then refine results, the following error is returned, if the refining field is encrypted with Deterministic Encryption: 'Hmm...something's not right Fields that have been encrypted with Deterministic Encryption are not able to be used to refine...
In Review ·Reported By 1 ·Updated 6 days ago
SAML JIT retrurns error 18 for existing user when Contact.Email is encrypted
Authentication , Platform Encryption
SSO JIT Provisioning can fail to work when Encryption is enabled on Contact.Email field and is being passed in JIT Attributes
In Review ·Reported By 2 ·Updated 7 days ago
Records IDs not Being Emailed When Encryption Tool Generates Value Too Large for Column Errors
When the encryption tool encounters data within a field to encrypt that triggers a value too large for column error the affected record ID is not generated and emailed to the administrator for correction.
Scheduled - Spring '20 ·Reported By 1 ·Updated 7 days ago
Scratch orgs are being created with Customer Portal enabled by default
Portal , Platform Encryption , Salesforce DX
Scratch orgs are being created with Customer Portal enabled by default. This behaviour will result in features like Platform Encryption unusable in Scratch Org as both features can't co-exist in a single org.
Scheduled - Spring '20 ·Reported By 2 ·Updated 12 days ago
Lead to Patient Conversion Wizard will not load if Lead.Name field is encrypted.
Platform Encryption , Health Cloud
Lead to Patient Conversion Wizard will not work when Lead.Name field is encrypted.
In Review ·Reported By 1 ·Updated 13 days ago
Cipher Text Too Long Email Does Not Send for Custom Fields Post Sync
When admins attempt to encrypt fields where the total character limit would be exceeded with encryption applied the data is normally skipped over and an email at the end of the sync run is generated with record ID's for admins to review and correct. With custom fields this email is not being created...
In Review ·Reported By 0 ·Updated 22 days ago
List View on ios Salesforce App treated as Data Export by Transaction Security Policy
Apex , Platform Encryption , Listviews
If you have a Transaction Security Policy which blocks data export of objects, and you try to view the list view of that object on ios salesforce app, the policy will trigger and a blank page will return
In Review ·Reported By 0 ·Updated 28 days ago
Platform Encryption , Winter 20
When an encrypted date field has field history tracking set in Winter 20 and the date is deleted and a save attempted an error will be thrown. Date data can be updated but with no data present at save errors occur.
Fixed - Winter '20 Patch 9.0 ·Reported By 17 ·Updated 2019-10-14
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