Known Issues · Platform Encryption
Platform Encryption , Spring 19
While working in lightning/classic with custom objects where encryption is applied users will intermittently receive an error when attempting to delete associated records.
In Review ·Reported By 4 ·Updated Today
Report Cross-Filter should not list encrypted field in selection
Platform Encryption , Spring 17
1. When a field is encrypted, it is not in the drop down list of add filter in report. This is expected. 2. When you add cross-filter in report, encrypted field is in the list. This is not expected. Result of report with encrypted field in cross filter is only records that haven't been encrypted(data...
No Fix ·Reported By 2 ·Updated 8 days ago
Processes with encrypted fields cannot be cloned if Platform Encryption has been disabled
Platform , Metadata , Sandbox , Process Builder , Platform Encryption , Lightning
An error will occur when trying to clone a process that references a field that was once encrypted using Platform Encryption. Error: Your org doesn't support encrypted fields in processes. Remove the reference to "myVariable_current.custom_fieldname__c". This occurs for Orgs that once had Platform...
In Review ·Reported By 4 ·Updated 9 days ago
Deterministic encryption cause Non-selective query exception when querying against Name fields
Deterministic encryption cause Non-selective query exception when querying against Name fields.
Fixed - Summer '19 ·Reported By 10 ·Updated 11 days ago
Custom Date/Time Fields on Custom Objects When Encrypted Display Metadata Values
Platform Encryption , Summer 19
In Summer 19 when using custom date/time fields on custom objects the field data values are not display and will instead display field metadata like the example below: java.util.GregorianCalendar[time=1557494563000,areFieldsSet=false,areAllFieldsSet=false,lenient=true,zone=sun.util.calendar.ZoneI...
Fixed - Summer '19 Patch 8.0 ·Reported By 1 ·Updated 11 days ago
Encryption is not Encrypting HTMLBody Data when Inline Images are Included
Platform Encryption , Spring 19
Platform encryption services are failing to encrypt HTMLBody data for records which contain inline images resulting in plaintext data at ingest.
Fixed - Summer '19 Patch 1.0 ·Reported By 0 ·Updated 11 days ago
Cipher text is shown on Company(Account) Name of Campaign Member when Contact.Name is not encrypted
Campaigns , Platform Encryption
Cipher text is shown on Company(Account) Name of Campaign Member when Contact.Name is not encrypted Actual Result e.g.) ?Axx0000005IzD5c/4tL8X5kILgbGL59pGeZjbexvtJLCgRgYszihm7sg=? Expected Result e.g.) acctW5826944
Fixed - Summer '19 ·Reported By 0 ·Updated 11 days ago
Encrypting Fields Used in Report Filters Removes Filters from Reports
Activities , Performance , Authentication , Platform Encryption , Winter 17
Encrypting Fields Used in Report Filters Removes Filters from Reports Encrypted fields cannot be used as a report filter when implementing Platform Encryption on established reports with report filters. Support has confirmed that once Platform Encryption is enabled, the encrypted report filter...
In Review ·Reported By 49 ·Updated 13 days ago
When the Name field of an entity has been encrypted with platform encryption, filtered lookup fields pointing to that entity can incorrectly display a "<record> is no longer valid with your selections" message. This message will be displayed when any field referenced in the lookup filter criteria...
In Review ·Reported By 3 ·Updated 13 days ago
SAML JIT retrurns error 18 for existing user when Contact.Email is encrypted
Authentication , Platform Encryption
SSO JIT Provisioning can fail to work when Encryption is enabled on Contact.Email field and is being passed in JIT Attributes
In Review ·Reported By 0 ·Updated 14 days ago
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