Known Issues · Platform Encryption

Deterministic encryption cause Non-selective query exception when querying against Name fields

Apex , Platform Encryption

Deterministic encryption cause Non-selective query exception when querying against Name fields.

In Review ·Reported By 2 ·Updated Yesterday

No data returns in report/SOQL when Contact.Mailing address fields are encrypted

Platform Encryption

After enabling Deterministic Encryption for the Contact Mailing address field, no data is returned on reports or SOQL queries when that field is used in the report filter.

In Review ·Reported By 1 ·Updated Yesterday

Email Attachment Archive is Not Viewable in Encryption Statistics for System Administrators

Platform Encryption , Winter 19

With the preview release of Winter 19 it has come to our attention that the Email Attachment Archive is not getting included as an object that is accessible via the Encryption Statistics tool even when encrypted data is present. System Admins who request File and Attachment Data Syncs will not see the...

In Review ·Reported By 0 ·Updated 20 days ago

Encrypting Fields Used in Report Filters Removes Filters from Reports

Activities , Performance , Authentication , Platform Encryption , Winter 17

Encrypting Fields Used in Report Filters Removes Filters from Reports Encrypted fields cannot be used as a report filter when implementing Platform Encryption on established reports with report filters. Support has confirmed that once Platform Encryption is enabled, the encrypted report filter...

In Review ·Reported By 34 ·Updated 22 days ago

Einstein Objects Incorrectly Exposed in Encryption Statistics

Platform Encryption

Some customers utilizing platform encryption as well as Einstein services may notice three Einstein related objects in the encryption statistics tool. The three objects include the following: External Data Part (Field: Data Part) Dataset Export Part (Field: Data File) DatasetFile (Field: File)

In Review ·Reported By 1 ·Updated 27 days ago

Report Returning 0 Results When Report Filter is a Lookup to a Deterministically Encrypted Parent Field

Platform Encryption , Summer 18

When running reports using lookup fields as report filters that lookup to parent fields encrypted via deterministic encryption zero results are being returned even if their is an exact match.

In Review ·Reported By 1 ·Updated 27 days ago

Encryption Statistics May Time Out for Orgs with Exceptionally Large Data Sets for Encrypted Objects

Platform Encryption

In some cases when Encryption Statistics is ran against encrypted objects with extremely large data sets user may see a error noting the following: Time Limit Exceeded Your request exceeded the time limit for processing

In Review ·Reported By 8 ·Updated 2018-09-12

Encryption Statistics page doesn't show all fields if they share the same field label

Platform Encryption

When you have multiple fields using the same label Field Label API Name Test1 Test1__c Test1 Test2__c Test1 Test3__c Encryption Statistics will only show the first field from the set of fields with common label

Scheduled - Spring '19 ·Reported By 3 ·Updated 2018-09-10

Using Deterministically Encrypted Indexed Fields in SOQL Queries Returns No Results

Platform Encryption , Summer 18

SOQL queries with deterministically encrypted indexed fields do not return any results for intermittent orgs post encryption sync

Fixed - Winter '19 ·Reported By 5 ·Updated 2018-09-08

Platform Encryption Sync fail when trying to process 0 kb attachments

Platform Encryption , Summer 18

Platform Encryption Sync job on attachment cannot be completed successfully when some small size attachments created in June 2018 showed as 0kb in size.

Fixed - Summer '18 Patch 19.0 ·Reported By 1 ·Updated 2018-09-04

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