Known Issues · Platform Encryption

SOQL Filtering Is Not Working for Deterministic Encryption

Platform Encryption , Summer 18

SOQL query filtering on deterministically encrypted field does not return any results

Scheduled - Winter '19 ·Reported By 3 ·Updated Yesterday

Encryption Statistics page doesn't show all fields if they share the same field label

Platform Encryption

When you have multiple fields using the same label Field Label API Name Test1 Test1__c Test1 Test2__c Test1 Test3__c Encryption Statistics will only show the first field from the set of fields with common label

In Review ·Reported By 3 ·Updated Yesterday

Platform Encryption Sync fail when trying to process 0 kb attachments

Platform Encryption , Summer 18

Platform Encryption Sync job on attachment cannot be completed successfully when some small size attachments created in June 2018 showed as 0kb in size.

Scheduled - Winter '19 ·Reported By 1 ·Updated Yesterday

Encrypting Fields Used in Report Filters Removes Filters from Reports

Activities , Performance , Authentication , Platform Encryption , Winter 17

Encrypting Fields Used in Report Filters Removes Filters from Reports Encrypted fields cannot be used as a report filter when implementing Platform Encryption on established reports with report filters. Support has confirmed that once Platform Encryption is enabled, the encrypted report filter...

In Review ·Reported By 32 ·Updated 7 days ago

Report Returning 0 Results When Report Filter is a Lookup to a Deterministically Encrypted Parent Field

Platform Encryption , Summer 18

When running reports using lookup fields as report filters that lookup to parent fields encrypted via deterministic encryption zero results are being returned even if their is an exact match.

In Review ·Reported By 1 ·Updated 7 days ago

Change set deployment ignores Encrypted field attribute

Change Sets , Platform Encryption

Deploying Encrypted Field via Change Set doesn't retain the 'Encryption' field option in the Destination Org

In Review ·Reported By 17 ·Updated 11 days ago

Enabling Person Accounts and encrypting the Account.Email field can cause Encryption Statistics to not show any data

Platform Encryption , Summer 18

When encrypting Account.email field encryption statistics might not show any results for the Account Object.

Fixed - Summer '18 Patch 15.0 ·Reported By 0 ·Updated 18 days ago

Summer'18 Filtering deterministic encrypted enabled field in Account doesn't return result

Platform Encryption

When an org has person account enabled, filter on deterministic encrypted field in account doesn't return result.

In Review ·Reported By 1 ·Updated 19 days ago

ISE ending in 1956017363 when assigning task with attachment in PE enabled org / ISE 887384571 when saving task with attachments

Platform Encryption , Summer 18

If Platform Encryption is enabled in the org the end users might get internal server error ending in 1956017363 when assigning a task with attachment. OR If Platform Encryption is enabled in the org the end users might get internal server error ending in 887384571 when saving task with attachm...

Fixed - Summer '18 Patch 11.0 ·Reported By 11 ·Updated 2018-06-29

Cipher Text leak in Portal User Role Name when Account.Name enabled encryption and org has deactivated portal

Platform Encryption , Summer 18

Customer org has custom portal and communities. We don't allow enable encrypt standard fields when portal is enabled. Customer deactivated portal and enabled encryption on Account.name. But insert a new Portal User Role after encryption is enabled got cipher text in role name in Role page. Portal...

Fixed - Summer '18 Patch 10.0 ·Reported By 1 ·Updated 2018-06-22

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