Salesforce Known Issues

Error "Picklist value is not supported" when attempting to save Path Settings with "Guidance for Success" on Managed object


When attempting to create Path Settings on an object that is part of a Managed Package, the following error will appear when including "Guidance for Success" in the Path Settings: "Cannot insert Path Assistant Step Item: Picklist value is not supported" Attempting to create a similar path on...

In Review ·Reported By 92 ·Updated Today

"Maximum view state size limit (135KB) exceeded" when trying to add Apex Class to permission set/profile

Platform , User Interface

When trying to add apex classes to permission sets/profile an internal server error is thrown. The error is related to the amount of Apex Classes that are in the organization. This can also occur due to a large number of objects on the profile

In Review ·Reported By 74 ·Updated Today

LEX: Task deletion on parent record Activity Timeline leads to incorrect navigation away from Task Home/ Activity Timeline

Activities , Platform , Communities , Lightning

From Lightning: When delete an activity of any type (task, email, event) from the Activity Timeline the user does not remain in the current parent record home page as expected. Instead they are navigated back to the Object Home or Application Home page depending on how they originally navigated to the...

In Review ·Reported By 123 ·Updated 4 days ago

Not all items are loading when scrolling the Feed on cases, accounts, and/or opportunities

Chatter , Platform , Spring 20

When opening up a record, not all items are loaded within the feed.

Scheduled - Spring '20 Patch 15.0 ·Reported By 61 ·Updated 3 days ago

Blank page intermittently encountered when opening or redirecting to a Visualforce page in Chrome 67 or newer

Platform , VisualForce

An issue has been identified where end users encounter a blank white page after opening a Visualforce page or being redirected to a Visualforce page. This behavior started in Chrome 67.0.3396.99, and has been confirmed to still occur in current stable, beta, and dev branches of Chrome.

In Review ·Reported By 147 ·Updated 5 days ago

This template has one or more attached files that you don't have access to.

Platform , Lightning , Spring 20

Error: "This template has one or more attached files that you don't have access to. If you need to include those files in emails that use this template, please contact the template creator to request file access."

In Review ·Reported By 5 ·Updated Today

Error message 'We can’t execute the API because the parent record isn’t selected' while clicking on Reply/Reply All/Forward under Case Feed.

Activities , Platform , Service , Email Clients , Service Cloud Console

In the console app,The error message 'We can’t execute the API because the parent record isn’t selected' is observed on clicking on Reply/Reply All/Forward under Case Feed.

In Review ·Reported By 4 ·Updated Today

Contact Sync Process should not create S->X (Salesforce to Exchange) transaction if the current user is not syncing contacts

Platform , Email Clients , Outlook

Contact Sync Process doesn't check if the current user belongs to a sync config which has contacts sync enabled, it creates an S->X (Salesforce to Exchange) transaction for all inserts/updates/deletes on contact object For any user in the organization a batch update such as Pardot will cause excessive...

In Review ·Reported By 4 ·Updated Today

Field Type Change from Picklist to Multi-Picklist Enforces '150' Values Despite Allowed Increase on Target Field


If an org has the "maximum number of picklist values available within a single Multi-Select picklist format field" increased to > 150 and then tries to convert a Picklist (to Multi) with > 150 values, the system will not allow the conversion. The system is currently hard-coded to handle <= 150 values...

In Review ·Reported By 4 ·Updated 3 days ago

Feature Disruption - Event Logs Files data delays

Platform , Spring 20

At 19:41 UTC on March 10, 2020 the Salesforce Technology Team became aware of a feature disruption affecting multiple instances. Event Log Files were not generated between March 3, 2020 through March 9, 2020 for a subset of Salesforce orgs. A subset of customers was impacted by a recent Software change...

Release In Progress - Spring '20 Patch 12.9 ·Reported By 26 ·Updated 4 days ago

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