User Profiles and Permission Sets related to Pardot licensed orgs were modified by Salesforce

API , Platform , Sales and Marketing , Service , Custom Objects , Sandbox , Communities , Pardot

For the latest information on this issue, please read our root cause update: What’s the issue? On May 17, 2019, Salesforce blocked access to certain instances after an incident involving broader permissions being applied to users...

In Review ·Reported By 1449 ·Updated 2 days ago

"Else Approve Record" Option is Unexpectedly Rejecting Records

Platform , Workflow

The “else Approve Record” option for Approval Processes only works if it’s specified on Step 1 of an Approval Process. When this option is specified in a subsequent Step, it automatically Rejects records instead of Approving them.

In Review ·Reported By 157 ·Updated Yesterday

Collision Detection is triggered when editing unread Leads from LEX and Salesforce1

Mobile , Platform , VisualForce

You may receive the following error when trying to edit unread Leads from the Lightning Experience or Salesforce1 UIs: "This record was modified by (the user updating the Lead) during your edit session. Make a note of the data you entered, then reload the record and enter your updates again." This...

In Review ·Reported By 124 ·Updated 2 days ago

When Changing Case Owner from Related Record Component, Queue Lookup Intermittently Fails to Appear

Platform , Lightning

Some organizations may find that using the Related Record component to change a Case Owner intermittently fails to display 'Queues' as a lookup option.

Scheduled - Winter '20 ·Reported By 116 ·Updated Yesterday

Error "Picklist value is not supported" when attempting to save Path Settings with "Guidance for Success" on Managed object


When attempting to create Path Settings on an object that is part of a Managed Package, the following error will appear when including "Guidance for Success" in the Path Settings: "Cannot insert Path Assistant Step Item: Picklist value is not supported" Attempting to create a similar path on...

In Review ·Reported By 66 ·Updated Today

State & Country Picklists Do Not Get Populated When Specified as a Quick Action Predefined Value

Platform , Service Cloud Console

With State and Country Picklists Enabled, if a quick action is created with a predefined value specified for a state/country field, and that field is on the quick action layout, then the picklists do not get populated correctly when using the quick action.

In Review ·Reported By 43 ·Updated Yesterday

'Items to Approve' Fail to Auto-Refresh and Update Approval Status when Actioned from Lightning Console Apps

Platform , Service Cloud Console , Lightning , Summer 19

In Summer '19, 'Process Instance Steps' (accessed from Items to Approve) fail to auto-refresh –AND- throw an incorrect error specifically in Lightning Console Apps, following Approval and Rejection. "Looks like there's a problem. Another user recalled or responded to this request."

Release In Progress - Summer '19 Patch 11.0 ·Reported By 20 ·Updated Yesterday

The number of existing EntitySubscriptions for a user can be revealed in tests with SeeAllData=false

Apex , Platform

SUMMARY: The row count of existing subscriptions in the EntitySubscription object for a user who is specified to SubscriberId in newly created EntitySubscriptions while running a test can be revealed even though SeeAllData is set to false. - Actual Result If a user has 1 subscription and if we...

In Review ·Reported By 24 ·Updated 2 days ago

Soql on metadata type records does not work properly when using LIKE in OR relationship

API , Platform

Soql on metadata type records does not work properly when using Like used with OR sometimes. Below query doesn't work fine. There are records with Name__c value "Hello, World" and "HelloWorld" but the below query doesn't give records. Select DeveloperName, Label, name__c from Test__mdt WHERE name__c...

In Review ·Reported By 4 ·Updated Yesterday

New!Sandbox post-copy Apex script cannot access Campaign records

Apex , Platform , Sandbox

Sandbox post-copy Apex script cannot create/modify Campaign records. Sandbox post-copy Apex script is executed as an Automated Process user and Automated Process user does not have write access to the Campaign object.

In Review ·Reported By 2 ·Updated Yesterday

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