"Else Approve Record" Option is Unexpectedly Rejecting Records

Platform , Workflow

The “else Approve Record” option for Approval Processes only works if it’s specified on Step 1 of an Approval Process. When this option is specified in a subsequent Step, it automatically Rejects records instead of Approving them.

In Review ·Reported By 197 ·Updated Yesterday

LEX: Task deletion on parent record Activity Timeline leads to incorrect navigation away from Task Home/ Activity Timeline

Activities , Platform , Communities , Lightning

From Lightning: When delete an activity of any type (task, email, event) from the Activity Timeline the user does not remain in the current parent record home page as expected. Instead they are navigated back to the Object Home or Application Home page depending on how they originally navigated to the...

In Review ·Reported By 109 ·Updated Today

Collision Detection is triggered when editing unread Leads from LEX and Salesforce1

Mobile , Platform , VisualForce

You may receive the following error when trying to edit unread Leads from the Lightning Experience or Salesforce1 UIs: "This record was modified by (the user updating the Lead) during your edit session. Make a note of the data you entered, then reload the record and enter your updates again." This...

In Review ·Reported By 148 ·Updated 4 days ago

Process Builder Error with Duplicate Management and State and Country Picklists enabled

Platform , Process Builder

If there is a Duplicate rule on Account and the matching rule matching the Billing State fields with State & Country picklists enabled, and a process builder process which updates account fields on create/edit, creation of a duplicate account record will fail with a "Failed to Trigger a Flow" error ...

In Review ·Reported By 35 ·Updated Today

Updating percentage fields with process builder using a referenced value from a percent formula field in the parent object produces incorrect value

Platform , Workflow , Process Builder

Updating percentage fields with process builder using a referenced value from a percent formula field in the parent object produces incorrect value

In Review ·Reported By 15 ·Updated Yesterday

Bulk Macros Cannot Send Email to Multiple Addresses

Platform

In Salesforce Classic, bulk macros on Email actions fail when the To: Address field contains multiple recipients.

In Review ·Reported By 10 ·Updated Today

Hyperlink Formula Displaying _HL_ENCODED_ When Referencing Another Formula Field

Platform , User Interface

When a formula field displays a hyperlink, and in the formula it is referencing another formula field, the formula will display _HL_ENCODED_ instead of just the hyperlink text. For example, if the formula is: IF(formula_field__c > 0, HYPERLINK("www.salesforce.com", "Salesforce), null) It will...

In Review ·Reported By 3 ·Updated Yesterday

Custom Objects Cannot Be Used With Macro Conditional Instructions

Platform , Service Cloud Console , Lightning

Custom objects can not be used with Conditional Instructions. The 'Field' picklist for the criteria is always greyed out meaning that customer can not select any fields from a custom object.

Scheduled - Spring '20 ·Reported By 2 ·Updated Today

EmailMessage cannot be approved when the "From" field is marked as required: Couldn’t send email. Required fields are missing: [ValidatedFromAddress]

Activities , Platform , Lightning

EmailMessage cannot be approved when the "From" field is marked as required: Couldn’t send email. Required fields are missing: [ValidatedFromAddress]

In Review ·Reported By 1 ·Updated Today

Lightning: Unable to determine members of approval queue from Approval related list

Platform , User Interface , Lightning

In Classic view, I can view the approvals related list without clicking to a new tab. I can click on the name of the next approver (usually a queue or group), and see the members of that group so that I can find somebody to approve my record. I cannot do this in Lightning and I can no longer switch...

In Review ·Reported By 2 ·Updated Yesterday

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