Known Issues · Performance

Delay in article being returned in search results after adding Promoted Search Term

Performance , Search , Knowledge

There is a longer than expected delay between the time a Promoted Search term is added to a Knowledge Article and when it's actually returned in search results. Note: This behavior may be inconsistent with some articles being returned in a short amount of time while others may not be returned in search...

Release In Progress - Summer '18 Patch 10.0 ·Reported By 3 ·Updated 3 days ago

Workflow email alert template page slow and timeout on cold cache

Performance , Workflow

For orgs with a large number of users, the Edit page for Workflow Email Alerts templates times out or loads slowly

Scheduled - Winter '19 ·Reported By 1 ·Updated 7 days ago

Name field index implications with special characters

Apex , Performance

Name field with only special characters won't use index while executing the query. It is a expected behavior.

In Review ·Reported By 9 ·Updated 10 days ago

Long load times and timeouts when assigning Users to a Permission Set

Performance , Metadata

For orgs with a large number of users, the operation to assign users to a Permission set may take a long time to process or might timeout.

Fixed - Summer '18 ·Reported By 3 ·Updated 13 days ago

"Manage Your Pipeline" onboarding walk though shows "We can't find your next step." error on step 9. Click Dashboards

Performance , Sales and Marketing , User Interface , Lightning

After signing up a trial org in Lightning Experience users are presented with a banner at the top of the page: Take a Tour of Salesforce: Choose Your Tour | Manage Your Pipeline This onboarding walk through presentation is resulting in "We can't find your next step." error on step 9 of 13: "Click...

Fixed - Summer '18 ·Reported By 1 ·Updated 13 days ago

The Subscribers tab/page (/subOrgLogin.apexp) takes a long time to load on cold cache

Performance , Partner

On cold cache the Subscribers tab/page takes a long time to load and might time out.

Fixed - Summer '18 Patch 3.0 ·Reported By 0 ·Updated 13 days ago

Validation Errors Warning does not show at top of page in Lightning Console (Firefox Only)

Performance , Lightning

When creating new records in Lightning Console, if a validation error is triggered, the page does not jump to the top to show the message: "Review the errors on this page"

Fixed - Summer '18 ·Reported By 0 ·Updated 13 days ago

Encrypting Fields Used in Report Filters Removes Filters from Reports

Activities , Performance , Authentication , Platform Encryption , Winter 17

Encrypting Fields Used in Report Filters Removes Filters from Reports Encrypted fields cannot be used as a report filter when implementing Platform Encryption on established reports with report filters. Support has confirmed that once Platform Encryption is enabled, the encrypted report filter...

In Review ·Reported By 25 ·Updated 14 days ago

Slow page loads with Financial Service Cloud components

Performance

Lightning record pages with Financial Service Cloud (FinServ) components on the page take 4+ seconds to load after cache has expired. The component loading flow is such that the non-cached load is a blocking load and thus the record page remains blank (the background displays) with only the header/navigation...

Scheduled - Winter '19 ·Reported By 6 ·Updated 14 days ago

Japanese and Korean character entry not working properly after a line-break in Email Publisher body

Performance , Service , Email Clients

Japanese and Korean character entry into the “Body” text area of a Send Email does not work properly following a line break. Note: This only occurs in Chrome

In Review ·Reported By 17 ·Updated 21 days ago

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