Known Issues · Performance

Records for custom objects sometimes load slowly (10-20 seconds)

Performance , Custom Objects

When loading records for a custom object, an unusual load time of 10-20 seconds. After contacting Salesforce Support, you have been advised that this is not due to standard tables within your custom object, but rather a default Oracle query within the Salesforce database.

In Review ·Reported By 11 ·Updated 4 days ago

Workflow email alert template page slow and timeout on cold cache

Performance , Workflow

For orgs with a large number of users, the Edit page for Workflow Email Alerts templates times out or loads slowly

Release In Progress - Winter '19 ·Reported By 2 ·Updated 6 days ago

Unable to copy text in LEX

Performance , Winter 17

Users using LEX with Chrome version 54 may experience issues selecting text on their records. As the users are unable to select the text they will not be able to copy and paste, however edit a record will allow you to select and copy the details.

In Review ·Reported By 44 ·Updated 10 days ago

Email Recipients within the "Email Publisher" can autocomplete prior to completing the email address when using different language keyboards.

Performance , Email Clients , Lightning

When user tries to type few characters using non-english language keyboard on 'To', 'CC' & 'BCC' fields within Classic UI Case Feed EmailPublisher action OR LEX UI Email QuickAction, the input is not accepted and word gets auto-completed in different browsers. Some known Examples: ================== б...

In Review ·Reported By 14 ·Updated 25 days ago

Configuring Firefox, security update


An update to Firefox has changed the steps needed to configure Firefox for use with Salesforce.

No Fix ·Reported By 5 ·Updated 26 days ago

Encrypting Fields Used in Report Filters Removes Filters from Reports

Activities , Performance , Authentication , Platform Encryption , Winter 17

Encrypting Fields Used in Report Filters Removes Filters from Reports Encrypted fields cannot be used as a report filter when implementing Platform Encryption on established reports with report filters. Support has confirmed that once Platform Encryption is enabled, the encrypted report filter...

In Review ·Reported By 33 ·Updated 27 days ago

Unable to update job configuration in Business Manager

Performance , Commerce Cloud Platform

A bug was found in the 18.7 release where customers who are trying to update job configuration settings in the Business Manager run into a request timeout. This prevents customers from updating the job configuration settings.

In Review ·Reported By 0 ·Updated 2018-08-02

Data Import Wizard "Quit" Button Broken in Lightning Experience

Performance , Lightning , Data Import Wizard

When using Lightning Experience, if a user opens the Data Import Wizard and then attempts to Cancel, the "Quit" button will not function as expected and will not close the window or quit the process.

In Review ·Reported By 9 ·Updated 2018-07-24

Contract Line Item related list time out or slow on Asset records


The Contract Line Item related list on Asset records times out or takes a long time to load when the Contract Name field is selected for orgs with a large number of Contract Line Items

Release In Progress - Winter '19 ·Reported By 1 ·Updated 2018-07-16

Chinese, Japanese and Korean character entry not working properly after a line-break in Email Publisher body

Performance , Service , Email Clients

Chinese, Japanese and Korean character entry into the “Body” text area of a Send Email does not work properly following a line break. Note: This only occurs in Chrome

In Review ·Reported By 18 ·Updated 2018-07-09

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