Known Issues · Performance

Unable to copy text in LEX

Performance , Winter 17

Users using LEX with Chrome version 54 may experience issues selecting text on their records. As the users are unable to select the text they will not be able to copy and paste, however edit a record will allow you to select and copy the details.

In Review ·Reported By 59 ·Updated 3 days ago

Records for custom objects sometimes load slowly (10-20 seconds)

Performance , Custom Objects

When loading records for a custom object, an unusual load time of 10-20 seconds. After contacting Salesforce Support, you have been advised that this is not due to standard tables within your custom object, but rather a default Oracle query within the Salesforce database.

In Review ·Reported By 41 ·Updated 3 days ago

Delays loading Forecasts List View in Lightning Experience on a cold cache when sorting the List View by custom Opportunity fields

Analytics , Performance , Lightning , Listviews

In Lightning Experience, when users sort Forecasts List Views by custom Opportunity fields they may encounter extended delays of several minutes when loading the List Views on a cold cache. The higher the number of rows in the Opportunity table the longer the delay encountered on a cold cache.

In Review ·Reported By 1 ·Updated 6 days ago

Encrypting Fields Used in Report Filters Removes Filters from Reports

Activities , Performance , Authentication , Platform Encryption , Winter 17

Encrypting Fields Used in Report Filters Removes Filters from Reports Encrypted fields cannot be used as a report filter when implementing Platform Encryption on established reports with report filters. Support has confirmed that once Platform Encryption is enabled, the encrypted report filter...

In Review ·Reported By 49 ·Updated 14 days ago

Delay opening Profiles in setup in orgs with a large amount of custom metadata (custom objects/fields/permissions/classes etc...)


When opening a profile in an org with a large amount of custom metadata, users may experience delays and/or timeouts. This occurs due to dependency checks running against the large number of custom objects/fields/permissions/classes etc... when the profile is loaded. For example if there are 1000+ apex...

In Review ·Reported By 4 ·Updated 16 days ago

'Login As user ' in lightning with lock session to domain invalidate session quickly

Performance , Authentication , Summer 17 , Lightning

SUMMARY: In Summer '17, if both a System Admin and their user are on Lightning, then the System Admin can encounter a forceful logout when attempting to use 'Login As' to the other Lightning user.

In Review ·Reported By 146 ·Updated 20 days ago

Microsoft Edge/IE11 - Memory Leak in Lightning Dashboards due to event listener not being detached

Analytics , Performance , Platform , User Interface , Lightning

A memory leak issue with both Microsoft browsers has been identified in association with Lightning Dashboards, where the event listener attached when the Dashboard is opened is not being detached after navigating away from the dashboard. This results in a gradual increase in memory consumption, based...

Scheduled - Winter '20 ·Reported By 2 ·Updated 2019-05-03

Flow (INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY) error - error goes away with a "Screen element" in between

Performance , Platform , Sharing , Flow , Process Builder

Flow (INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY) error - error goes away with a "Screen element" in between

In Review ·Reported By 0 ·Updated 2019-03-27

Chinese, Japanese and Korean character entry not working properly after a line-break in Email Publisher body

Performance , Service , Email Clients

Chinese, Japanese and Korean character entry into the “Body” text area of a Send Email does not work properly following a line break. Note: This only occurs in Chrome

In Review ·Reported By 19 ·Updated 2019-03-22

Slow page loads with Financial Service Cloud components

Performance , Financial Services Cloud

Lightning record pages with Financial Service Cloud (FinServ) components on the page take 4+ seconds to load after cache has expired. The component loading flow is such that the non-cached load is a blocking load and thus the record page remains blank (the background displays) with only the header/navigation...

Fixed in version FinServ 216 ·Reported By 6 ·Updated 2019-03-22

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