Salesforce Known Issues

Known Issues · Performance

'Login As user ' in lightning with lock session to domain invalidate session quickly

Performance , Authentication , Summer 17 , Lightning

SUMMARY: In Summer '17, if both a System Admin and their user are on Lightning, then the System Admin can encounter a forceful logout when attempting to use 'Login As' to the other Lightning user.

In Review ·Reported By 164 ·Updated 6 days ago

Encrypting Fields Used in Report Filters Removes Filters from Reports

Activities , Performance , Authentication , Platform Encryption , Winter 17

Encrypting Fields Used in Report Filters Removes Filters from Reports Encrypted fields cannot be used as a report filter when implementing Platform Encryption on established reports with report filters. Support has confirmed that once Platform Encryption is enabled, the encrypted report filter...

In Review ·Reported By 63 ·Updated 7 days ago

Flow (INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY) error - error goes away with a "Screen element" in between

Performance , Platform , Sharing , Flow , Process Builder

Flow (INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY) error - error goes away with a "Screen element" in between

In Review ·Reported By 8 ·Updated 7 days ago

Degraded performance with Lightning Experience in Safari and IE

Performance , Lightning

Users may experience degraded performance in Safari and IE browsers where certain CSS custom properties are not optimized for these browser.

Release In Progress - Spring '20 Patch 12.1 ·Reported By 7 ·Updated 13 days ago

Saving custom components in developer console (or other dev tools) in some orgs is very slow.

Performance , Metadata , Communities , Spring 20

With the release of Spring 20, Customers may experience slowness in saving custom components when using the developer console or other dev tools such as the sfdx cli. The slowdown on a save to custom components occurs in orgs that have very specific Community/Sites settings enabled. A validation...

In Review ·Reported By 0 ·Updated 21 days ago

Unable to copy text in LEX

Performance , Winter 17

Users using LEX with Chrome version 54 may experience issues selecting text on their records. As the users are unable to select the text they will not be able to copy and paste, however edit a record will allow you to select and copy the details.

In Review ·Reported By 70 ·Updated 23 days ago

Delay opening Profiles in setup in orgs with a large amount of custom metadata (custom objects/fields/permissions/classes etc...)


When opening a profile in an org with a large amount of custom metadata, users may experience delays and/or timeouts. This occurs due to dependency checks running against the large number of custom objects/fields/permissions/classes etc... when the profile is loaded. For example if there are 1000+ apex...

In Review ·Reported By 8 ·Updated 27 days ago

Users may not see all records owned and deleted by them in their recycle bin

Performance , Sharing , Custom Objects , Knowledge , Metadata , User Interface

Standard users without the 'Modify All Data' profile permission may find that they're unable to see a record that is owned and was deleted by them when looking in their recycle bin. The user may be able to successfully see other object's records within their recycle bin while other object records...

Fixed - Spring '20 ·Reported By 2 ·Updated 2020-02-15

Bulk Upsert and Update of CaseComments don't work correctly

Apex , Performance , Platform , Developer Console

Upserting and Updating the CaseComment object methods gives error: QUERY_TIMEOUT, Your query request was running for too long. This happens for Lists of CaseComments upserting or updating in bulk. This occurs in test methods and outside test methods System.DmlException: Update failed. First...

In Review ·Reported By 22 ·Updated 2020-02-10

"Object doesnt support property or method startsWith" error message when working with Quotes in IE

Performance , User Interface

When working with quotes in Internet Explorer, users may be presented with an error message stating: Object doesn't support property or method 'startsWith'. This may also appear as a Salesforce-branded "Sorry to interrupt: This page has an error" message.

In Review ·Reported By 9 ·Updated 2020-01-27

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