Salesforce Known Issues

Known Issues · Performance

Records for custom objects sometimes load slowly (10-20 seconds)

Performance , Custom Objects

When loading records for a custom object, an unusual load time of 10-20 seconds. After contacting Salesforce Support, you have been advised that this is not due to standard tables within your custom object, but rather a default Oracle query within the Salesforce database.

In Review ·Reported By 30 ·Updated Today

Delay opening Profiles in setup in orgs with a large amount of custom metadata (custom objects/fields/permissions/classes etc...)


When opening a profile in an org with a large amount of custom metadata, users may experience delays and/or timeouts. This occurs due to dependency checks running against the large number of custom objects/fields/permissions/classes etc... when the profile is loaded. For example if there are 1000+ apex...

In Review ·Reported By 1 ·Updated Yesterday

"New Path" and Path Edit pages taking a long time to load for orgs with lots of custom schema data

Performance , Sales and Marketing

For orgs with a large number of Custom Objects, Fields, Picklists, and Record Types, the New Path and Path Edit Pages take a long time to load and may timeout. The load time depends on the number of custom entities.

Fixed - Spring '17 Patch 15.0 ·Reported By 3 ·Updated 7 days ago

Unable to copy text in LEX

Performance , Winter 17

Users using LEX with Chrome version 54 may experience issues selecting text on their records. As the users are unable to select the text they will not be able to copy and paste, however edit a record will allow you to select and copy the details.

In Review ·Reported By 49 ·Updated 8 days ago

'Login As user ' in lightning with lock session to domain invalidate session quickly

Performance , Authentication , Summer 17 , Lightning

SUMMARY: In Summer '17, if both a System Admin and their user are on Lightning, then the System Admin can encounter a forceful logout when attempting to use 'Login As' to the other Lightning user.

In Review ·Reported By 116 ·Updated 9 days ago

Encrypting Fields Used in Report Filters Removes Filters from Reports

Activities , Performance , Authentication , Platform Encryption , Winter 17

Encrypting Fields Used in Report Filters Removes Filters from Reports Encrypted fields cannot be used as a report filter when implementing Platform Encryption on established reports with report filters. Support has confirmed that once Platform Encryption is enabled, the encrypted report filter...

In Review ·Reported By 43 ·Updated 15 days ago

User Search on Add Sharing page and other functions can timeout in Orgs with large number of users, groups and/or queues

Analytics , Performance , Sharing , Metadata

Search operations on pages like "Add Sharing", Report Folder Sharing, or Edit Public Groups and/or Queues that use UROG (UserRoleOrGroup) components are frequently timing out in Orgs with a large number of users.

In Review ·Reported By 2 ·Updated 19 days ago

Actions involving query on Users or Roles have performance issues when large number of users exist in the Organization

Analytics , Performance , User Interface

When a User, Role or Group has a large number of users (1 million plus), then certain actions will become slow. This may include any user list view or other Role or User selection list. For example; granting permissions to report folders.

In Review ·Reported By 2 ·Updated 23 days ago

Einstein Analytics Dashboard may run long time than Summer 18 in some organizations.

Analytics , Performance , Winter 19

Einstein Analytics Dashboard may run long time than Summer 18 in some organizations under some circumstances

In Review ·Reported By 3 ·Updated 28 days ago

"Override Log Filters" affects apex runtime performance even if debug level is NONE.

Apex , Performance

- "Override Log Filters" strongly affects apex runtime performance even if debug level is NONE. - Actual Result If "Override Log Filters" is enabled, it affects apex runtime performance. - Expected Result Even if "Override Log Filters" is enabled, it should not affect apex runtime performanc...

In Review ·Reported By 3 ·Updated 2019-01-03

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