Known Issues · Performance

Encrypting Fields Used in Report Filters Removes Filters from Reports

Activities , Performance , Authentication , Platform Encryption , Winter 17

Encrypting Fields Used in Report Filters Removes Filters from Reports Encrypted fields cannot be used as a report filter when implementing Platform Encryption on established reports with report filters. Support has confirmed that once Platform Encryption is enabled, the encrypted report filter...

In Review ·Reported By 37 ·Updated Yesterday

Records for custom objects sometimes load slowly (10-20 seconds)

Performance , Custom Objects

When loading records for a custom object, an unusual load time of 10-20 seconds. After contacting Salesforce Support, you have been advised that this is not due to standard tables within your custom object, but rather a default Oracle query within the Salesforce database.

In Review ·Reported By 20 ·Updated Yesterday

Unable to copy text in LEX

Performance , Winter 17

Users using LEX with Chrome version 54 may experience issues selecting text on their records. As the users are unable to select the text they will not be able to copy and paste, however edit a record will allow you to select and copy the details.

In Review ·Reported By 46 ·Updated 6 days ago

Einstein Analytics Dashboard may run long time than Summer 18 in some organizations.

Analytics , Performance , Winter 19

Einstein Analytics Dashboard may run long time than Summer 18 in some organizations under some circumstances

In Review ·Reported By 2 ·Updated 11 days ago

Delays loading Forecasts List View in Lightning Experience on a cold cache when sorting the List View by custom Opportunity fields

Analytics , Performance , Lightning , Listviews

In Lightning Experience, when users sort Forecasts List Views by custom Opportunity fields they may encounter extended delays of several minutes when loading the List Views on a cold cache. The higher the number of rows in the Opportunity table the longer the delay encountered on a cold cache.

In Review ·Reported By 0 ·Updated 14 days ago

Missing Standard Index on EmailMessage causes queries filtered by CreatedDate to run slowly or time out

Analytics , Apex , Performance

When running a query against the EmailMessage object and a selective filter is used on CreatedDate sometimes this will run slowly or time out. This is due to a missing standard index on this field.

In Review ·Reported By 13 ·Updated 25 days ago

Workflow email alert template page slow and timeout on cold cache

Performance , Workflow

For orgs with a large number of users, the Edit page for Workflow Email Alerts templates times out or loads slowly

Fixed - Winter '19 ·Reported By 2 ·Updated 2018-10-13

Contract Line Item related list time out or slow on Asset records


The Contract Line Item related list on Asset records times out or takes a long time to load when the Contract Name field is selected for orgs with a large number of Contract Line Items

Fixed - Winter '19 ·Reported By 1 ·Updated 2018-10-13

Internet Explorer 11: Opportunity Pipeline stages become unresponsive due to unintended click-to-drag scroll effect

Performance , Platform , Lightning

An issue has been identified with the Lightning Experience in Internet Explorer 11 where opportunity stage buttons on the opportunity will become unresponsive It has been determined that this issue is the result of an unintended scrolling behavior only observed in IE11.

Fixed - Winter '19 ·Reported By 1 ·Updated 2018-10-13

Email Recipients within the "Email Publisher" can autocomplete prior to completing the email address when using different language keyboards.

Performance , Email Clients , Lightning

When user tries to type few characters using non-english language keyboard on 'To', 'CC' & 'BCC' fields within Classic UI Case Feed EmailPublisher action OR LEX UI Email QuickAction, the input is not accepted and word gets auto-completed in different browsers. Some known Examples: ================== б...

In Review ·Reported By 14 ·Updated 2018-08-30

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