Known Issues · Performance

Records for custom objects sometimes load slowly (10-20 seconds)

Performance , Custom Objects

When loading records for a custom object, an unusual load time of 10-20 seconds. After contacting Salesforce Support, you have been advised that this is not due to standard tables within your custom object, but rather a default Oracle query within the Salesforce database.

In Review ·Reported By 54 ·Updated 2 days ago

Bulk Upsert and Update of CaseComments don't work correctly

Apex , Performance , Platform , Developer Console

Upserting and Updating the CaseComment object methods gives error: QUERY_TIMEOUT, Your query request was running for too long. This happens for Lists of CaseComments upserting or updating in bulk. This occurs in test methods and outside test methods System.DmlException: Update failed. First...

In Review ·Reported By 16 ·Updated Yesterday

Unable to copy text in LEX

Performance , Winter 17

Users using LEX with Chrome version 54 may experience issues selecting text on their records. As the users are unable to select the text they will not be able to copy and paste, however edit a record will allow you to select and copy the details.

In Review ·Reported By 67 ·Updated 4 days ago

Flow (INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY) error - error goes away with a "Screen element" in between

Performance , Platform , Sharing , Flow , Process Builder

Flow (INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY) error - error goes away with a "Screen element" in between

In Review ·Reported By 7 ·Updated 4 days ago

Delays seen in processing messages of some Time Based Workflows & Scheduled Actions in Process Builder

Performance , Workflow , Messaging , Flow , Process Builder

Salesforce is seeing some delays of over 40 minutes in the processing of time based workflows and scheduled actions in Process Builder which may cause stacking of workflows and delay in creation of records depending on the setup of the action.

Fixed - Winter '20 Patch 11.5 ·Reported By 5 ·Updated 8 days ago

'Login As user ' in lightning with lock session to domain invalidate session quickly

Performance , Authentication , Summer 17 , Lightning

SUMMARY: In Summer '17, if both a System Admin and their user are on Lightning, then the System Admin can encounter a forceful logout when attempting to use 'Login As' to the other Lightning user.

In Review ·Reported By 156 ·Updated 10 days ago

Delay opening Profiles in setup in orgs with a large amount of custom metadata (custom objects/fields/permissions/classes etc...)

Performance

When opening a profile in an org with a large amount of custom metadata, users may experience delays and/or timeouts. This occurs due to dependency checks running against the large number of custom objects/fields/permissions/classes etc... when the profile is loaded. For example if there are 1000+ apex...

In Review ·Reported By 7 ·Updated 23 days ago

Encrypting Fields Used in Report Filters Removes Filters from Reports

Activities , Performance , Authentication , Platform Encryption , Winter 17

Encrypting Fields Used in Report Filters Removes Filters from Reports Encrypted fields cannot be used as a report filter when implementing Platform Encryption on established reports with report filters. Support has confirmed that once Platform Encryption is enabled, the encrypted report filter...

In Review ·Reported By 61 ·Updated 2019-11-13

Memory leak in in Lightning Console when using Chrome

Performance , Lightning

When using lightning console, an issue with a detached JavaScript function causes memory to leak when using the Chrome browser throughout the day.

Fixed - Winter '20 ·Reported By 89 ·Updated 2019-10-17

Users may not see all records owned and deleted by them in their recycle bin

Performance , Sharing , Custom Objects , Knowledge , Metadata , User Interface

Standard users without the 'Modify All Data' profile permission may find that they're unable to see a record that is owned and was deleted by them when looking in their recycle bin. The user may be able to successfully see other object's records within their recycle bin while other object records...

Scheduled - Spring '20 ·Reported By 2 ·Updated 2019-10-15

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