Salesforce Known Issues

Known Issues · Performance

Microsoft Edge/IE11 - Memory Leak in Lightning Dashboards due to event listener not being detached

Analytics , Performance , Platform , User Interface , Lightning

A memory leak issue with both Microsoft browsers has been identified in association with Lightning Dashboards, where the event listener attached when the Dashboard is opened is not being detached after navigating away from the dashboard. This results in a gradual increase in memory consumption, based...

Scheduled - Winter '20 ·Reported By 1 ·Updated 5 days ago

Records for custom objects sometimes load slowly (10-20 seconds)

Performance , Custom Objects

When loading records for a custom object, an unusual load time of 10-20 seconds. After contacting Salesforce Support, you have been advised that this is not due to standard tables within your custom object, but rather a default Oracle query within the Salesforce database.

In Review ·Reported By 32 ·Updated 6 days ago

'Login As user ' in lightning with lock session to domain invalidate session quickly

Performance , Authentication , Summer 17 , Lightning

SUMMARY: In Summer '17, if both a System Admin and their user are on Lightning, then the System Admin can encounter a forceful logout when attempting to use 'Login As' to the other Lightning user.

In Review ·Reported By 130 ·Updated 10 days ago

Unable to copy text in LEX

Performance , Winter 17

Users using LEX with Chrome version 54 may experience issues selecting text on their records. As the users are unable to select the text they will not be able to copy and paste, however edit a record will allow you to select and copy the details.

In Review ·Reported By 55 ·Updated 11 days ago

Flow (INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY) error - error goes away with a "Screen element" in between

Performance , Platform , Sharing , Flow , Process Builder

Flow (INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY) error - error goes away with a "Screen element" in between

In Review ·Reported By 0 ·Updated 26 days ago

Chinese, Japanese and Korean character entry not working properly after a line-break in Email Publisher body

Performance , Service , Email Clients

Chinese, Japanese and Korean character entry into the “Body” text area of a Send Email does not work properly following a line break. Note: This only occurs in Chrome

In Review ·Reported By 19 ·Updated 2019-03-22

Slow page loads with Financial Service Cloud components

Performance , Financial Services Cloud

Lightning record pages with Financial Service Cloud (FinServ) components on the page take 4+ seconds to load after cache has expired. The component loading flow is such that the non-cached load is a blocking load and thus the record page remains blank (the background displays) with only the header/navigation...

Fixed in version FinServ 216 ·Reported By 6 ·Updated 2019-03-22

Encrypting Fields Used in Report Filters Removes Filters from Reports

Activities , Performance , Authentication , Platform Encryption , Winter 17

Encrypting Fields Used in Report Filters Removes Filters from Reports Encrypted fields cannot be used as a report filter when implementing Platform Encryption on established reports with report filters. Support has confirmed that once Platform Encryption is enabled, the encrypted report filter...

In Review ·Reported By 44 ·Updated 2019-03-18

Delays loading Forecasts List View in Lightning Experience on a cold cache when sorting the List View by custom Opportunity fields

Analytics , Performance , Lightning , Listviews

In Lightning Experience, when users sort Forecasts List Views by custom Opportunity fields they may encounter extended delays of several minutes when loading the List Views on a cold cache. The higher the number of rows in the Opportunity table the longer the delay encountered on a cold cache.

In Review ·Reported By 0 ·Updated 2019-02-28

Email Recipients within the "Email Publisher" can autocomplete prior to completing the email address when using different language keyboards.

Performance , Email Clients , Lightning

When user tries to type few characters using non-english language keyboard on 'To', 'CC' & 'BCC' fields within Classic UI Case Feed EmailPublisher action OR LEX UI Email QuickAction, the input is not accepted and word gets auto-completed in different browsers. Some known Examples: ================== б...

In Review ·Reported By 20 ·Updated 2019-02-26

1 to 10 of 71 | Next

Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.