Salesforce Known Issues

Images added to a responsive email template do not have responsive css added

Pardot

When editing a responsive email template and adding or replacing a placeholder image, the image's dimensions are explicitly set in the template's HTML. A responsive image should have a max-width defined versus just a width. This prevents the image from properly resizing and being responsive with...

No Fix ·Reported By 16 ·Updated 2 days ago

Dynamic list previews on existing lists return 0 results

Pardot

Dynamic list previews return 0 prospects when editing existing dynamic lists

In Review ·Reported By 8 ·Updated Yesterday

Pardot sync errors from attempting to create campaign members in SFDC for deleted connector

Pardot

Pardot attempts to create campaign members in Salesforce during prospect sync that are associated an archived connector. This results in permissions issues when syncing the new campaign member, which puts the prospect in the sync error queue.

In Review ·Reported By 4 ·Updated Yesterday

Prospect field dropdown fails to display values in Pardot Lightning

Pardot

Clicking on 'New Prospect' in Pardot Lightning App shows certain dropdowns to fail to display values even when valid values exist and can be seen in Admin > Configure fields > Prospect fields.

In Review ·Reported By 2 ·Updated Yesterday

Engagement History displaying "An error has occurred"

Pardot

User sees "An error has occurred" when trying to load the Engagement History VF page. Reloading the page often makes the VF page populate, and subsequent reloads will inspire it to fail again.

In Review ·Reported By 2 ·Updated Yesterday

Engage Alerts filters don't always work as expected

Pardot

Engage Alerts filters do not always pull in all matching activities depending upon the filter criteria selected

In Review ·Reported By 1 ·Updated Yesterday

Add to dynamic list based on "not opted out" of static list from automation does not work

Pardot

Add to dynamic list rule criteria based on if prospect is "not opted out" of a static list based on a previous automation rule does not work

In Review ·Reported By 1 ·Updated Yesterday

Users Usage Table Doesn't Check All Places Users Are Used

Pardot

The Usage table for Pardot Users only checks completion actions and Engagement Studio programs; it ignores automations/dynamic lists/email send options/etc. This makes it difficult for users to determine all of the locations their user may be used in Pardot.

No Fix ·Reported By 1 ·Updated Yesterday

New!Scheduling Engagement Studio programs allows user to run more than 10 repeating programs at once

Pardot

If you schedule any number repeating of ES programs to run at the same time, they will activate at the scheduled time regardless of the 10 limit.

In Review ·Reported By 0 ·Updated Yesterday

Trying to publish an email template in fullscreen mode can lead to an inaccessible confirmation modal

Pardot

If a user edits an Email Template in fullscreen mode and that template is used by an asset (form, ES program, etc), the “Please confirm template updates” modal is hidden behind another modal, making it impossible to click.

No Fix ·Reported By 0 ·Updated Yesterday

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