User Profiles and Permission Sets related to Pardot licensed orgs were modified by Salesforce

API , Platform , Sales and Marketing , Service , Custom Objects , Sandbox , Communities , Pardot

For the latest information on this issue, please read our root cause update: What’s the issue? On May 17, 2019, Salesforce blocked access to certain instances after an incident involving broader permissions being applied to users...

In Review ·Reported By 1452 ·Updated Today

Opportunities activities with stage closed won/lost recorded multiple times


Opportunity association to prospect that start as Closed Won/Lost will create multiple visitor activities

Fixed ·Reported By 19 ·Updated Yesterday

Email Interaction Report Shows Stats For Two Different Metrics


The Engagement & Activity Table and Chart in the Interaction tab on an email report show percentages of two different stats without explaining what they're for.

In Review ·Reported By 18 ·Updated 2 days ago

Add to dynamic list based on "not opted out" of static list from automation does not work


Add to dynamic list rule criteria based on if prospect is "not opted out" of a static list based on a previous automation rule does not work

In Review ·Reported By 4 ·Updated Yesterday

Deleting a Business Account in a Person Accounts-enabled org does not generate changelog for deleted contacts


When an account record with contact roles is deleted in a Person Accounts-enabled org in SFDC, those contacts are also deleted. However, deletion via this method does not create an OCL record, and so Pardot doesn't send the corresponding prospect to the Recycle Bin.

In Review ·Reported By 2 ·Updated Yesterday

New!Custom Field mapped with salesforce field with "IsDeleted" in the API Name can Prevent Prospect Deletions from Syncing from SFDC


When the prospect field's mapped CRM field has API name starting with 'IsDeleted', automatic prospect deletion by sync from salesforce will not happen.

No Fix ·Reported By 0 ·Updated Today

Engagement Studio: Emails will display with "List: Prospect removed from list"


When an Engagement Studio program sends an email to the prospect, the Engagement History lightning component in Salesforce on a given Lead/Contact record will show "List: Prospect removed from list" even though that isn't actually the case.

In Review ·Reported By 8 ·Updated 2 days ago

"Enable Salesforce emails for user and queue assignments" connector feature doesn't send notifications


This connector feature is superfluous -- currently does not do anything. This is mainly due to the fact that Salesforce can only send notification emails upon reassignment, or upon utilizing an assignment rule. Since Pardot is not able to reassign a CRM record, no emails are sent.

Fixed ·Reported By 7 ·Updated 2 days ago

Additional logging for form handler data forwarding


In the event that form handler data forwarding (such as Web To Lead) fails, we have limited data to work with in troubleshooting the root cause. Additional logging should be built here so that issues can be properly identified.

In Review ·Reported By 4 ·Updated 2 days ago

Users unable to open any link in Pardot Lightning App “using open in new tab” option


Currently, if you try to open a link in the Pardot Lightning App in a new browser tab or window, the resulting page will 404 because we do not allow direct access to the embedded domain.

In Review ·Reported By 9 ·Updated 3 days ago

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