Salesforce Known Issues

Search marketing keywords stuck 'Waiting for results'

Pardot

Stats GOOGLE MONTHLY VOLUME, GOOGLE CPC, RANKING DIFFICULTY have been 'Waiting for Results' since mid-October.

In Review ·Reported By 37 ·Updated Yesterday

Users unable to open any link in Pardot Lightning App “using open in new tab” option

Pardot

Currently, if you try to open a link in the Pardot Lightning App in a new browser tab or window, the resulting embedded.pardot.com page will 404 because we do not allow direct access to the embedded domain.

In Review ·Reported By 3 ·Updated Yesterday

Engagement History component shows single email name even for emails using multiple lists

Pardot

The Engagement History LEX component list email activities only returns a single list name out of all lists used for an email regardless of it prospect is on that list. For example, if a list email uses 10 recipient lists, the EH LEX component will only show the name of the first list out of the 10...

In Review ·Reported By 3 ·Updated Yesterday

Auto-Association rules don’t work with custom Campaign fields for B2BMA Campaign Influence Models

Pardot

The “Auto-Association” feature doesn’t work when using a custom campaign field in the Association Rules and “Even Distribution Model” is the default CI model. If we update the Auto-Association rules to look for either a default OR a custom field criteria, we’ll see Campaigns that match the default...

Fixed ·Reported By 2 ·Updated Today

Prospect field with many values can take a long time to load if an account has thousands of lists

Pardot

Prospect field values include the option to add prospects to specific lists if certain values are selected by prospects (see 3c here: https://help.salesforce.com/articleView?id=pardot_fields_use_predefined_values.htm&type=5). All non-archived static lists in an account are loaded in the dropdown next...

In Review ·Reported By 0 ·Updated Yesterday

Campaign can't be deleted when Usage table displays 'EmailSource' data

Pardot

On a campaign's Usage data table, we display email_source data based on a template (assigned to the specific campaign) that's been sent in an Engagement Studio program. The campaign cannot be deleted due to this.

Fixed ·Reported By 5 ·Updated 2 days ago

batchUpsert updates selection differently

Pardot

When calling batchUpsert using API and with only an email address present as a field value, the record is always inserted instead of updated when "prospect_id" or "crm_fid" is not present in the fields. An Upsert will result in an update, so batchUpsert should behave similarly.

In Review ·Reported By 1 ·Updated 2 days ago

Winners of AB Tests do not appear in the Marketing Calendar

Pardot

If a user sends an AB test email, the A and B versions will appear in the marketing calendar. However, the winning version does not.

In Review ·Reported By 1 ·Updated 2 days ago

SSO from untrusted IP in Multiple iFrames causes multiple location activation emails

Pardot

Users may receive multiple location activation emails when using Single Sign On in Salesforce, usually caused by having multiple salesforce.com windows/tabs open.

In Review ·Reported By 5 ·Updated 3 days ago

Record & Display Multiple Response Field shows all values in Form submission section of Form Notification System Email

Pardot

For fields which have Record and Display Multiple Response option selected, the form submission section of form notification system emails will show all values in the field instead of newly entered values only

In Review ·Reported By 2 ·Updated 3 days ago

1 to 10 of 422 | Next

Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.