Salesforce Known Issues
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Analytics - Deleting some templated apps may fail with a ' cannot read property ' error

Pardot , Einstein Analytics - Apps , Einstein Analytics - Templated Apps

A known issue may prevent the deletion of some templated apps. This issue may manifest with an error like the following: " cannot read 'getRelatedWorkflows' property of undefined "

Release In Progress - Summer '20 ·Reported By 26 ·Updated Yesterday

Scoring Category Sync can cause "You have exceeded the maximum number (#) of Apex scheduled jobs" in Salesforce

Pardot

The message "You have exceeded the maximum number (100) of Apex scheduled jobs." in Salesforce org. When reviewing the org's Scheduled Jobs, there may be an excessive amount of pi_Async_Request_Scheduler jobs.

In Review ·Reported By 8 ·Updated Today

Some GoToWebinars are not syncing with Pardot

Pardot

Some gotowebinars are not syncing with Pardot. This happens when the API call to GoToWebinar has reached its threshold i.e daily rate limit quota and returns 429 error in response.

In Review ·Reported By 6 ·Updated Yesterday

Email hard bounce information missing in Salesforce due to failed sync

Pardot

If a prospect has bounced and the CRM side of a sync fails we don't attempt to sync the bounce information for the prospect ever again. This affects the following fields: Pardot Hard Bounced Email Bounced Reason Email Bounce Date

In Review ·Reported By 5 ·Updated Today

[Pardot Lightning App] Unable to make changes under Pardot User Sync tab

Pardot

Users are unable to properly save their user profile changes on the Salesforce connector page's 'User Sync' tab. Though the success message appears at the top of the page, if the user navigates away from the page and returns, the changes aren't applied.

In Review ·Reported By 5 ·Updated Yesterday

Duplicate merge tag values for Prospect Account fields that are mapped to Salesforce

Pardot

When a custom Prospect Account field is mapped to Salesforce, two merge tag values will appear in the email editor in Pardot. Additionally, this prevents the Merge Field Picker in the Salesforce Engage editor from loading.

Fixed ·Reported By 5 ·Updated Yesterday

Send Engage Email causes Apex CPU Timeout

Pardot

- Has to do with pi__EngageCampaignRecipient__c that shouldn't be there and causes action to timeout

In Review ·Reported By 5 ·Updated Yesterday

Back-End Form Validation for Emails Doesn't Apply to Custom Email Fields

Pardot

When custom email fields created on a form and chooses one of the data format options ("Email with valid mail server" and "Email not from ISPs and free email providers"), Pardot's back-end validation will not run for that custom email field. As a result, prospects can submit bogus values to these form...

In Review ·Reported By 11 ·Updated 2 days ago

Dynamic Lists unable to be selected in Engagement Studio Rule

Pardot

For certain clients, dynamic lists do not appear in the search box for ES rule nodes (and they should for rule nodes)

In Review ·Reported By 3 ·Updated Yesterday

[MBUS] Unable to edit user record or verify CRM username after user record creation

Pardot

This issue may happen when customer has multiple business units and user namespacing enabled: one account may come across no issues with a user record creation + CRM user mapping and verifying, while the other account may have the same user created but unable to edit or verify the CRM username there...

In Review ·Reported By 3 ·Updated Yesterday

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