Known Issues · Pardot
Anywhere Pardot displays a value with an incomplete timestamp containing only a date (reporting stats or "all day" calendar events), Pardot doesn't convert it properly respective to the user's time zone. Users west of EST will get Day N "converted" to Day N-1, and users far enough east can have Day N...
In Review ·Reported By 16 ·Updated Today
When editing a responsive email template and adding or replacing a placeholder image, the image's dimensions are explicitly set in the template's HTML. A responsive image should have a max-width defined versus just a width. This prevents the image from properly resizing and being responsive with...
In Review ·Reported By 16 ·Updated Yesterday
When clicking the 'Send to Pardot' button, some users may see the error 'Attempt to de-reference a null object’
In Review ·Reported By 11 ·Updated Yesterday
Assets like lists, campaigns, and emails (including 1-1s) that are created via the API aren't added to folders upon creation. These assets are only added to the general 'Uncategorized' folder once a nightly backend process runs to add abandoned assets to the uncategorized folder. *Note* 1-1 emails...
No Fix ·Reported By 5 ·Updated Today
When using Firefox, changes made in the HTML tab of the email editor may not save or be visible in the Editor.
In Review ·Reported By 5 ·Updated Yesterday
Some URL parameters found in tracked links in emails can cause the 'Click-through Rate Report' to show 'No Data' for links even if there are link clicks. Parameters that have similar ACII codes/HTML codes cause this issue. Two example URLS: http://www.example.com?test=VALUE¢er=VALUE http://www.example.com?test=VALUE®ion=VALUE The...
In Review ·Reported By 0 ·Updated Yesterday
When sending an operational email, the 'Total Mailable Prospects' count on the Sending step can timeout for some accounts. The total can either show 0 mailable prospects or have the spinning icon spin indefinitely.
In Review ·Reported By 1 ·Updated 2 days ago
If an agency user exports a custom prospect table, the email generated by Pardot with the link to download the data is never sent.
In Review ·Reported By 0 ·Updated 2 days ago
If the API call to Pardot from the "Send to Pardot" button on a Person Account takes longer than 5 seconds, the user may see an “Attempt to de-reference a null object ” error. The prospect still syncs because of this action, however, the user is presented with a misleading error.
In Review ·Reported By 1 ·Updated 3 days ago
Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.