Salesforce Known Issues

Accept or Decline Event buttons are missing in Classic, when a user not using Lightning Sync invites a syncing user to an Event

Activities , Outlook

In Classic, when a user that's not set up for Lightning Sync invites a Lightning Sync (Outlook or Gmail) user to an Event, an email is sent to the Lightning Sync user. When this user clicks to respond to the Event, the Accept and Decline buttons are not available.

Fixed - Spring '19 Patch 10.0 ·Reported By 4 ·Updated 2 days ago

Lightning Sync Recurring Events - When deleting a future series from the first occurrence from Salesforce, the events will not get deleted from O365

Outlook , Lightning

Recurring Events - When deleting a future series from the first occurrence from Salesforce, the Synced events will not get deleted from O365

In Review ·Reported By 0 ·Updated 3 days ago

LFO sidepanel pull first name and last name in wrong order on new contact if the email from name contain '(', ')', other special characters

Platform , Outlook

LFO sidepanel pull first name and last name in wrong order on new contact if the email from name contain '(', ')', other special characters

Scheduled - Summer '19 ·Reported By 3 ·Updated 4 days ago

Salesforce for Outlook - sync gets stuck on 0% The database file is locked

Outlook

Sometimes Salesforce for Outlook sync for users who sync many contacts (5,000+), the sync may get stuck on 0% an the Salesforce for Outlook log file would display an exception that the database file is locked Sync log 2017-09-22 11:27:49,021 INFO [Contact] Resync Called 2017-09-22 11:27:52,773...

In Review ·Reported By 99 ·Updated 9 days ago

Process Builder flows are not triggered for Lightning for Outlook (LFO) with composing a new email by using send and add emails

Platform , Email Clients , Outlook , Flow , Process Builder , Lightning

Process Builder flows are not triggered for Lightning for Outlook (LFO) with composing a new email by using send and add emails

In Review ·Reported By 3 ·Updated 10 days ago

Forwarded Emails Maintain Associations

Outlook

The user sends and associates an email to a recipient using the Side panel, and then single-clicks the email in their Outlook Sent Items folder and clicks on the Forward button. On the forwarded/new email, the side panel shows the previous association without typing anything in the TO field. If you actually...

Fixed - Spring '19 ·Reported By 4 ·Updated 15 days ago

Lightning for Outlook - Task triggers fail when invoked through task created by clicking on the "Log Email on Send" button

Outlook

Send and Add ("Log Email on Send") with associated records creates 2 Tasks, one is instantly deleted, and the second task does not invoke trigger flows.

Fixed - Spring '19 ·Reported By 1 ·Updated 15 days ago

Task/Event Subject is truncated in Activity Timeline component on standard Lightning UI and Lightning for outlook application

Activities , Outlook , Lightning

When you have a very long Task or Event Subject, the Subject line will be truncated in the Activity Timeline component on both standard Lightning UI and Lightning for Outlook application

No Fix ·Reported By 3 ·Updated 2019-01-21

LFO shows incorrect Task Due Date when User Timezone is ahead of GMT

Activities , Platform , Outlook

LFO shows incorrect Task Due Date when User Timezone is ahead of GMT

Fixed - Spring '19 ·Reported By 13 ·Updated 2019-01-05

Outlook Integration, unable to log Email attachments to Salesforce.

Outlook

When Log an email with attachment to Salesforce using Outlook Integration app in the OWA/Outlook, Email gets attached to Salesforce record but Attachment doesn't come through.

Fixed - Spring '19 Patch 1.0 ·Reported By 3 ·Updated 2019-01-05

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