Salesforce Known Issues

Known Issues · Operational Analytics - Subscriptions

Error (1947828882) received in Subscribed Email Report

Operational Analytics - Subscriptions

When subscription attachment is enabled on a Matrix report, an error email is received complaining about rendering error - "We tried to render your subscribed report, Oppty Matrix subscribe, but couldn't for this reason: 493983494-35804 (1947828882)" This can occur in Classic or Lightning UI subs...

In Review ·Reported By 4 ·Updated 5 days ago

Lightning Dashboard Notification email intermittently sent before dashboard refresh

Operational Analytics - Subscriptions

Sometimes when running a Lightning Dashboard Notification, the email will have the previous refresh date in the Dashboard Subscription email. For example, if a dashboard is subscribed to run at 9am daily and is not refreshed at any time other than this subscription, the email received on Wednesday...

Release In Progress - Spring '20 Patch 14.0 ·Reported By 17 ·Updated 12 days ago

Lightning Report - If you have two users with the same alphabet UserID but different case, the subscription report email will not be sent to one side.

Operational Analytics - Subscriptions

When two users with the same alphabetical UserID but in different case (eg: 005xx000001X7kf or 005xx000001X7kF),only one of those users receives the notification email instead of both.

Release In Progress - Spring '20 Patch 14.0 ·Reported By 0 ·Updated 17 days ago

User Session with type 'InternalServiceCall' is created when Report Subscription is run and stays valid for two hours

Authentication , Operational Analytics - Subscriptions

User Session with type "InternalServiceCall" is created (validity of 2hours) whenever a report subscription is ran. This can be viewed in Setup | Session Management. Customers who are using transaction policies for user concurrent sessions may find this behavior a problem on their business process...

In Review ·Reported By 0 ·Updated 19 days ago

Lightning Experience: Report and Dashboard Subscriptions are failing in Essentials Edition organizations

Lightning , Operational Analytics - Dashboards , Operational Analytics - Reports , Operational Analytics - Subscriptions

As Enhanced Folder Sharing is non-functional in Essentials Edition environments, the organization permission was disabled for Essentials Edition environments in preparation for the retirement of Legacy Folder Sharing. Doing such left us with unintentional consequences in that report and dashboard...

Release In Progress - Spring '20 Patch 12.6 ·Reported By 5 ·Updated 20 days ago

User is not able to subscribe report in the "Public Reports" folder for other people

Operational Analytics - Subscriptions

User is not able to subscribe report for other people if the user doesn't have either the "View Setup and Configuration" or "Assign Permission Sets" permission.

In Review ·Reported By 12 ·Updated 2020-02-26

Lightning Matrix Report Subscriptions with summarising values with non-English labels fail to render in the subscription email

Operational Analytics - Subscriptions

Subscribing to reports in Lightning Experience when your user is using another language e.g. German or Norwegian results in the email dropping columns and destroying column formatting due to Aggregate header values being in a difference language.

Fixed - Spring '20 Patch 7.0 ·Reported By 1 ·Updated 2020-02-15

Lightning - Dashboard subscriptions may not refresh the dashboard

Operational Analytics - Subscriptions

Some dashboard subscriptions may not refresh the dashboard and subscription emails will reference the previous refresh date.

No Fix ·Reported By 29 ·Updated 2020-01-03

Lightning Dashboard Subscriptions with 2 or more summary columns, 2 or more summary aggregates and showTotals pushes the grandTotal summary one right

Operational Analytics - Dashboards , Operational Analytics - Subscriptions

A Dashboard flextable (Lightning Table) component with 2 summary groupings and 2 summary aggregates that is subscribed to will generate an email pushing the grantTotal summary row one column right breaking the formatting and misaligning the summary aggregate values.

In Review ·Reported By 1 ·Updated 2020-01-02

Lightning Report displays error if the user changes to Classic UI to subscribe to it, and then switch back to Lightning

Operational Analytics - Reports , Operational Analytics - Subscriptions

Reports employing Conditional Highlighting that are created in Lightning Experience, then scheduled to run in Classic return the error "invalid cross reference id" when the report is later run in Lightning Experience.

No Fix ·Reported By 0 ·Updated 2019-11-05

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