Salesforce Known Issues

Record page loading error: could not be loaded because it includes too many formula fields with complex formulas, or too many custom fields

Analytics , Mobile , Lightning

Users attempting to load page layouts with a lot of custom fields (roughly over 500) may see an error such as: "This record could not be loaded because it includes too many formula fields with complex formulas, or too many custom fields. Ask your Salesforce administrator to remove some formula fields...

In Review ·Reported By 399 ·Updated Yesterday

Various "Sorry to Interrupt" Server Errors - Definition does not exist on the client error

Mobile , User Interface , Lightning

Some of our customers may report seeing Server Side Error Codes: -1397999771 -1231996662 -1343287277 -291736708 The cause of this issue can be due to org specific settings and processes such as Flows, Workflow rules, and Process Builder activities and the amount of cache that is built up by these...

In Review ·Reported By 192 ·Updated Today

Collision Detection is triggered when editing unread Leads from LEX and Salesforce1

Mobile , Platform , VisualForce

You may receive the following error when trying to edit unread Leads from the Lightning Experience or Salesforce1 UIs: "This record was modified by (the user updating the Lead) during your edit session. Make a note of the data you entered, then reload the record and enter your updates again." This...

In Review ·Reported By 157 ·Updated Yesterday

Field Service Lightning Push Notifications do not display

Mobile

Some of our customers have reported that the Field Service Lightning for iOS and Android mobile apps Notifications do not display on their Mobile devices. Salesforce Engineering is aware of this issue and is actively working to debug and resolve this.

In Review ·Reported By 95 ·Updated Today

Keyboard cannot be switch to non-English layout in global search box using Salesforce for Android v222.040

Mobile

In global search box, the keyboard cannot be switched to the non-English keyboard using Salesforce for Android v222.040.​ Other search boxes and input fields are no problem.

In Review ·Reported By 23 ·Updated Today

New Mobile User Interface does not load Custom Action Icons

Mobile

Users may notice that Custom Icons for Custom Actions are missing in the Salesforce app's new user interface (UI) even though the icons show up in desktop browser.

In Review ·Reported By 6 ·Updated Yesterday

User unable see or tap on View More to see all details of the record

Mobile

"View More" button on detail page does not shows up on Android devices, preventing user to see all details. (Seen mostly in Spring'20)

In Review ·Reported By 4 ·Updated Today

List item action is not displayed by swiping on list view/related list using Lightning on Mobile

Mobile

The list item actions are not displayed by swiping the record on the list view or related list using Lightning on Mobile(LoM).

In Review ·Reported By 4 ·Updated Today

FSL app (iOS only) - Service Appointment shows a day later than the actual scheduled day on Schedule Tab

Mobile , Field Service

If an FSL mobile app user leaves the app open for a day, backgrounding the app overnight, and then brings the app to foreground the next, the Service Appointments are not displaying as expected. This means you could see appointments from yesterday showing up as today's appointments.

In Review ·Reported By 4 ·Updated Yesterday

Feeditem apex trigger which call addError(), shows unexpected error when upload a file from iOS mobile devices.

Mobile

Feeditem apex trigger which call addError(), shows unexpected error when upload a file from iOS mobile devices.

In Review ·Reported By 4 ·Updated Yesterday

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